All Bitlog WMS Reviews
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Johan
Retail, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2021
Bitlog WMS
Looking back at the past 9 months i have to say that working with Bitlog, both the people and the system, itself, has been very good. Ofcourse there has been discussions that perhaps could have been avoided but overall it's been great and i hope it will continue this way going forward.
PROSThe integration was, considering other wms softwares, very easy and although we customized a few things the system was up and running from day one. We, as a company, also liked the user friendly UI and many features with the focus on simplifying the inbound as well as the picking and packing process. Another great thing about Bitlog wms is it's core functionalities which every customer can use, in other words, what company 1 develops can in many cases be used by company 2 if wanted.
CONSIf i'm going to be negative i think i have to mention features such as cross dock, the functionality is there but it doesn't support the way we work with cross dock orders and i would actually like to say that it can be built better. Due to this we have disabled this feature and waiting for it to be adjusted in coming versions during the coming 6-12 months.
Reason for choosing Bitlog WMS
The system had all the features that we were looking for in our future wms at that time. We also lthougt that it was much more user friendly than other systems we looked at and we liked that Bitlog as a company had a bigger focus on e-commerce and was already working with a few big companies within that industry and we definetely saw that as positive thus they know what similar companies want and if other needs a feature to be developed that's probably something we need to.
Douglas
Logistics and Supply Chain, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
Bitlog is the best WMS system on the market
Bitlog WMS have everything you need from managing outgoing and inbound orders to inventory/stock care. It has made our way of work over 80% faster. The integration with our existing systems was smooth. And the customer support is top of the line! you dont need to wait long before they help you out with minor problems.
CONSNo cons so far. I like everything about Bitlog and if there is something i miss, they can implement it in the next update
Robert
Logistics and Supply Chain, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
2
EASE OF USE
3
VALUE FOR MONEY
1
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed November 2021
4 year review.
Fast picking process. Seemingly economical choice. After a while we feel that this program is ok, but maintaining high level takes up loads of time and no improvements reached. And after a while we discovered that we need to pay more money to fix the different problems that occur. Not a customer-friendly management of the issues.
PROSOrderpicking is easy, good information on your different products can easily be shown. Picturefunction available in order to secure correct products.
CONSIn order to fix bugs in system, you need to spend more money every year to resolve problems. In some cases, they can be resolved, but the waiting time is too long. One month to describe problem for the support team to understand the situation (they could visit the site to understand earlier) and another month to understand that the problem is currently at development team. After this you need to wait even more.
Ingemar
Warehousing, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed November 2021
SuperUser review
It has helped us optimizing our time spent on order management at the warehouse, warehouse staff no longer need to sort orders and can instead focus on doing what they do best - shipping.
CONSOnly available for iOS. iPads are not really made for larger warehouses where hopping from access points is unavoidable, which can make connectivity a problem.
Daniel
Retail, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed June 2021
The ease of e-commernce
We are very happy with the software as it increases efficiancy significantly and its easy to use.
PROSThe software is easy to use and on-boarding of new staff is quick and efficiant.
CONSDevelopment is expensive, and its unclear how much fixes will cost as it goes on an hourly rate.
Reason for choosing Bitlog WMS
The people at Bitlog were not salesmen, they were developers passionate about their product.
Michael
Design, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed June 2021
Skultuna Messingsbruk AB
when it works it works fine, but we often get errors between Bitlog and our buisness sytem Visma net. The upgrade process takes alot of time and often the errors after a upgrade will be ongoing for a long while after, so i wouldnt recommend to upgrade the software very often if your satisfied with the version that you started with.
PROSEasy to use and a simple view for the user when everything is up and running
CONSHard to make the set up by yourself, all set ups takes alot of time and does normaly not work right away so you need to have a on going contact with the support until it runs as it should.
Reason for choosing Bitlog WMS
Recommended from Zedcom
Max
Retail, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed June 2021
My review
The product is very easy and a new worker can be left alone after a short education.
CONSNothing, the product itself is adapted to your work. So you choose and can adjust the way you want your Bitlog product to work.
Reasons for switching to Bitlog WMS
We were in need of a new system, so we went from picking with printed papers to iPads. Our KPI:s went upp with 250%.
Stefan
Packaging and Containers, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed November 2021
CS & IS Manager
Automatic transport booking, automatic creation of proforma invoice, printing of labels, easy to work in
CONSMany different options in the system, but something hard to understand all possibilities.
Peter
Logistics and Supply Chain, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2021
Mobility
The ease of use from iPad/iPhone/iPod...
CONSWell this question is more for the guys on the floor, from admin point of view i have nothing to complain about.
Timmy
Sporting Goods, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed November 2021
Review Bitlog
We heavily upped our orders-per-hour, can educate more staff quick and simple. Without this software we would not be able to manage our delivery promise to our customers.
PROSThe ease of use and support with iOS devices. Easy to get new staff to learn the software.
CONSI think the "backend" is far from the same "ease of use" experience as the client. There are features that are not labeled as critical which could be fatal to use (for example full sync/initial sync) which we will get debited to use - this feedback is not displayed in the backend.
Reason for choosing Bitlog WMS
Cost, and the promise of ease of use
Hampus
Furniture, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed November 2021
Bitlog WMS Review
It's okay, but many features aren't sufficiently developed, this means that we can't use as much of the system as it was intended when we bought it.
CONSThere are many good features on paper, but some of them are difficult to use as they aren't fully thought out and difficult to apply in practice. It's better to release less functions which are really developed, instead of releasing many half-baked functions. The system is not bug tested well enough before updates.
Klara
Logistics and Supply Chain, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed June 2021
Logistics
easier to see what products to pick then before
CONSbugs a bit when there are larger orders.
Dennis
Internet, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
Great WMS system
Easy to use, Ios application. Short learning time
CONSThe setup for new printers etc is a bit tricky.