I have had an enjoyable experience with PartsTech.

I like the easy and how effortless it is to use.

I am not aware of anything that I dislike about the software.

Overall, it is better than other programs I've used or still have access to use, but I would like the reliability to improve.

The ability to cross reference parts from multiple vendors is critical to check pricing and availabilty.

The frequent connection interruptions from varying suppliers is frustrating, as it seems to be a weekly occurrence and the outage can last up to a couple of days at a time.

I like how it integrates miultiple vendors

At times the orders do not go through which causes major problems

Great, saves all of the staff a lot of time.

Ease of use, saving countless hours a day looking for parts through multiple vendors.

Vendor inventory doesn't always populate correctly.

10 out of 10 recommend

Soooooe easy to see all suppliers, inventory, and prices to immediately compare

I wish the part is not in stock but they can get it at another location, it would show the time I would receive it.

PartsTech makes the service writing job much easier finding parts, shopping parts quickly and providing estimates quickly by showing all the vendors pricing and availability.

The catalog and ability to see several vendors makes it very easy to use, shop pricing, and add and subtract items to the cart and either submit or purchase the order. A few clicks gets the order submitted to vendor and it makes my job writing tickets much easier. Adding new vendors is very easy as long as they also using parts tech.

Sometimes I have to call the vendor to find the part needed, they can find the ones that are not fully listed in parts tech.

Have spoken with them several times and they have been helpful. It's easy to forget that they are a separate entity and it's not just part of the POS.

Seamless integration into our point of sale software. There are more vendors than we need but this integrates parts ordering seamlessly into our workflow. Previous providers did not have the same ease of integrating and required working with the IT departments at the various providers. It's easy to think it's just part of the point of sale system.

Would like to see it integrate with MARS pricing model from GM.

We love partsTech.

The software connects with our management software easily. It makes parts ordering and managing simple, so we can worry about other parts of the business. We can always go back and look at what we ordered, time we ordered, and the delivery status. We would not want to do our job without it.

Sometimes it does not show all parts that are in stock, or the pricing is off, or it will show us stuff is in stock, yet the company can no longer get it.

overall, it makes my day go a lot smoother than it used to. All because it saves me TIME!

i love being able to search parts from all my vendors in one location. It also easily lets me add those parts to my estimate without having to type each one in! I can then go back and order my parts directly from the vendor without opening parts tech or making a phone call. it makes me able to handle far more than I would be able to with the average software

the only thing i do not like, is the way the descriptions of the parts i add to my work order change. Sometimes the description is completely wrong. And if you dont change it, it could seem like you are charging a customer for something you didnt do. Or that you did something without permission

Quickness ease of use tire look up multiple stores at once

Search sometimes doesn’t show all available parts

price comparing is much easier to check vendors and compare pries

overall good system there is no easy way to quick quote or phone estimate in a timely manor

Partstech is extremely user friendly and truly caters to our shops needs and wants.

The software can be glitchy with integrations being slow intermittently. Often the suppliers are at fault to my understanding.

Was one of the early users of the program and have been very satisfied. The way it has had most of our vendors use has made the estimation process so much easier

This software ties in nicely with my POS and allows me to write estimate completely in one program.

Occasional blip in functioning is only issue we have had.

Saves time.

Integrates nicely with our SMS. Works nicely as a stand-alone product as well.

Integration with World-Pac would be nice. Overnight shipping expense management would be a nice feature. Multiple vendors with shipping from various warehouses leave us with a lot of manual orders. Getting local dealer catalogs into the system would also be a great help.

This is a great software to use from a starting new shop all the way up to a company with multiple locations.

I think that the inventory could be easier to clean up, as well as seeing repairlink integrated.

Easy to navigate to shop cost comparison saving money and time

Does not always show complete vendor inventory and does not always show pictures of parts (mostly O'Reillys)

It's been great

Just like my title, it simplified and consolidated parts procurement.

The lack of saving/naming applications, jobs, etc, is about all I can think of at the moment.

love it and dont want to be without.

easy to use. the integration works great.

sometimes wont find parts by application but will by part number

Puts all of the suppliers together, pricing.

Nothing everything is great, no problems

We like it better than NextPart.

Easy user interface.Directly integrated with ShopBoss.

None. It does what we need it to. The end.

easy to use what can I say, good stuff oh yeah

not having access to all of the parts from that vendor

Partstech has been great for our shop overall.

We like seeing all of the available parts from all of our close suppliers.

Sometimes there are issues with the servers that prevent us from estimating things as quickly as we'd like but we get it.

Very easy to use and love it

Ease of use to look across all vendors at one time.

The only issue we have is parts showing in stock then once ordered they may not be in stock and vendors don't notify us.

I love that it pairs with our autoleap to easily keep track of all of our orders.

We can not figure our to order some fluids on parts tech.

Excellent.

PartsTech is easy to use and helps speed up the process of writing and estimating RO's

Some inconsistencies with quantities depending on dealer.