When it comes to email security, Barracuda certainly is the right tool. A small, lightweight appliance that handles not only scanning of emails, it also does traffic routing and monitoring and gives you detailed reports about the health of your environment. Barracuda has an up-to-date database of IBL addresses, as well as advanced virus scanning built-in. Definitions are updated automatically as they come out, so you don't need any manual intervention. Firmware updates are also automatic, so it pretty much takes car of itself. Everything is manageable through and easy to use Web Interface, which lets you blacklist, whitelist, track delivery, run reports and so much more. Honestly though, the only time you really need to log into the console is to check on a blacklisted address, which is very rarely. You do get your occasional false-positive and even rarer false-negative, but it happens so rarely that I really find it insignificant. In terms of reliability, I have found that the Barracuda hardly needs to be rebooted(Maybe once a year, if even) and quickly comes back online and continues what it does best.

I honestly don't have anything I dislike about the Barracuda. It works and works well. Aside from email security, I have used it as a traffic router and proxy server and a NAT firewall, so I really find nothing wrong with it

We used BSF to reduce overall spam e-mail and improve network security; it has accomplished those goals.

The Barracuda Spam Firewall simply does what it is supposed to do -- it stops spam. Since implementation we've seen a significant decrease (to less than 2% of all attempts) in spam getting through to our users.

The user interface is slow and sometimes hides options in strange tabs (for example, Administration vs Advanced Networking -- why not just a single "networking" tab where you can do it all?)

Price is reasonable for what you get; interface is smooth; easy to use; support is very helpful. I think with more training some of the spam that is getting through could be cleaned up for my business. The firewall has many options and features. The interface is complex.

No content filter - this software filters inbound or outbound messages only. It definitely takes some time to adjust and customize.

If you have in house email server you must use it to protect your user.

We can use it with multiple domains there is no limitation.

Display of email log need more user friendly.

Barracuda seems to do a fine job filtering out at least the obvious threats. I haven't had any major problems with it in the 4+ years my company has used it.

It does not detect phishing emails very well. I would think it would be able to see that an email had certain traits, like being non-personalized, very short, containing a link, and sent from a Russian email address and filter it, but I don't think it can do that.

Scanning the links and contents comes within the emails before delivering to the user is helping to mitigate the risks of harmful activities in the network.

Advance threat protection and been able to deploy in cloud. Much easy to migrate the security to the cloud. If the mail server is down this gateway is able to accept the mails and hold it in the gateway till the mail server comes online.

Sometimes it's annoying to add every ip address or sources to the unblock list. Emails are getting blocked all the time even the trusted ones.

keeps spam emails away from inbox all together

stops alot of genuine emails that normal spam filter allowed,

We are using Barracuda as our spam filter for email. It has helped us block a lot of current spam issues, though sometimes it can get a little over zealous.

Barracuda is good at what it does, possibly the best in the industry. It allows us to stave off most spam and search for it when it does come through.

It can be slow at times, especially when searching through our large volume of emails.

Spam filtering and email management from anywhere.

They have a very robust online interface that allows for customization and if you need supoort they are there to help. They are very knowledgeable and are easy to work with especially it you are not an IT professional.

The plan we have is a 5 year commitment and it is fairly pricey if you don't need all the features available.

it is pretty effective at reducing spam The blacklists and whitelists are easy to modify It is easy to manage several different domains Support is really good

The appliance can be slow when looking through spam history It can be a bit difficult to figure out why exactly something was blocked. The filter levels can be a little confusing

I worked in the hospital transport system during a time where electronic orders were becoming more and more necessary as patient census was up and the need for rapid and efficient transport was needed. One of the biggest security risks in any hospital database is patient information. With the increase of enforcement of HIPA and the frequent JACO inspections, emailing patient information in an unsecured way was not tolerated by hospital institutions. Barracuda would allow us to encrypt patient information in a secure format so it would be near impossible for the information to be intercepted by an unwanted party. I appreciated the ease of use as both the sender and the receiver of messages. While having received more messages then I have sent, you would receive an email with nearly no information on it other than the senders name, a link to an encrypted web page where you would log in and receive the message. At this point you also had an opportunity to reply to the message with the same type of security. This is an A+++ program and is essential to anyone in healthcare dealing with sensitive patient information.

I do not have much to say in regards to what I did not like about the software. The only thing I could think of was that it did slow down message exchange but was worth the security for the patient.

e-mail is probably the largest threat vector we deal with. We've been using Barracuda for a number of years to protect our company and have great success protecting our desktops from receiving e-mails with Malware and bad links. Phishing attacks are hard for any protection service to adjust to and I feel Barracuda has done a great job taking care of us. Good support with expertise technicians have always made it easy to resolve any problems I was unable to resolve myself.

Solid mail security solution. Works great in protecting our domain from the barrage of mail we get each day. Tons of features including the ability to adjust how tight we want to scrutinize incoming mail. Easy to work with regarding reviewing and releasing captured e-mail and Spam tagging. Very customizable for adjusting protection

Takes time for items tagged as SPAM to propagate and protect from similar e-mails coming in

An easy way to filter email spam and viruses, while proving whitelisting and blacklisting of specific users and domains.

Fairly easy to administer. easy to check if email from a specific user or domain is being blocked so it can be whitelisted. Blacklisting email from a specific user or domain is also easily done. We subscribe to Barracuda Energize Updates, which checks the Barracuda corporate site for the latest spam and virus rules, and automatically installs them on our Barracuda. Telephone tech support has been great at solving a couple random issues and with very quick response times.

Required some advanced initial setup configuration by a local Barracuda reseller. Have not really had any major issues with our unit.

99% Spam email block by Barracuda Email Security Gateway and 99.9% attachment also blocked. That is a benefit for us. The reason is Before reached our network that mail block by a cloud layer.

I like per user quarantine feature. That feature we can use protect our organization reason is we can quarantine unwanted email.Then users easy access the quarantine email and easy realize there mail box. Easy to deploy existing email solution.

Global Quarantine must improve reason is when we received quarantine mail that mail delivered quarantine mail box and when we check message log that mail stutas delived. That should be change not delived. That is easy for administrator.

It filters and prevents data leak. It shields against email threats. It prevents threats from affecting the network. It safeguards sensitive data. It really simple to use.

It is a very user friendly and secured software. The authority gives updates frequently. It protects from common spam and viruses with cloud-based service that filters messages before they even arrive to the system's firewall.

It is a bit expensive for mass users. Barracuda does not block suspicious emails entirely rather sends them to a quarantine folder. Individual users can access quarantined email, which opens them up to the possibility of accidentally clicking on spam or downloading a virus.

This product simply works. There are new virus/spam definitions automatically sent out multiple times a day. Firmware updates are very easy to install (and uninstall, if necessary). Users are able to modify their personal quarantine and white/blacklist settings to suit their needs.

The web management interface is rather slow to respond. They need some more advanced security functions built into the software. And the syslog messages generated by the appliance are difficult to translate (and their is limited documentation from Barracuda).

It allows you to review the spam before it is deleted

I like that the software will allow you to view without opening the email within you system. This makes it easy to find out if it is phishing or not. I also like the whitelist feature that will allow you to let them know if an email should come to your inbox or not.

You only receive an email once a day about spam mail. If something is really important that could be in your spam box, you must wait to see if it is there or not.

They were the best but have fallen from grace as they have gotten more corporate and play into the investor profits instead of the end user and loyalty programs.

It takes minutes to get this product up and running without help from Barracuda.

The bayesian database is a pain to train. It takes weeks to get it to block and release the type of message for each organization.

It has protected the organization from malware and spam email effects, contributing to overall security.

1. I am secure from cyber attacks.2. With this Barracuda Email Security Gateway, I feel safe working online.3. Spam emails are automatically filtered, so I don't have to worry about them.4. Simple to use5. You can try a free version before you buy.6. It is frequently updated, which makes it more secure.

1. It occasionally flags emails that are not spam, which is inconvenient.

I like that this software removes spam from your email account. Its nice that it takes most of it away.

What I like least about this software is that while it does filter alot of the spam emails out, it also catches alot of regular email. So then you end up having to double check your junk folder to make sure you havent missed anything important.

Continuous tangible reduction in BS emails that reduce productivity across the workspace.

It has drastically reduced the bloated, spam filled inboxes of all our employees and the wasted time dealing with this issue.

No real complaints, not easy to access, but it should only be accessed by a minimum of personnel so that is a non-issue.

I love that it gives us the ability to whitelist specific email domains, or to block such email as spam. We can see what was blocked with ease and even re queue emails if needed.

Sometimes it is a little hard to navigate such as when placing an email address on block or whitelisting for a specific domain.

Very pleased with this easy and efficient service!

This secure email service is very user friendly. I use it daily to receive patient records. If you happen to forget password it is very straight forward and quick to have a new one created.

I really do not have any complaints about this service.

We dumped our email security appliance, not Barracuda, and moved to the cloud based gateway and it was 1/4 of the price for what we were paying for.

Barracuda is a great company with a reputation of building products which do what they were designed to do. The email security gateway is great. Easy to configure, easy to use. The virus scanning feature with sandbox is fantastic. Questionable emails are placed in a sandbox, exploded, and reviewed for behavior. Makes it easier for the IT team to sleep at night.

None that I can think of. Product price, configuration, management are great.