Middleware

RATING:

4.6

(7)
Overview

About Middleware

Middleware is a powerful cloud observability platform that helps businesses of all sizes un-silo data, metrics, logs, and traces in one unified timeline. This way, teams can quickly identify and debug the root causes of issues in real-time. The platform also empowers developers and DevOps teams to resolve issues faster while improving the user experience. By using Middleware, companies can reduce downtime and get back to business sooner. Key offerings - Real-time monitoring - Log Monitoring - APM and Traces - Unified dashboard to view all data such as metrics, logs and traces in one place. - Alerting and notifications - Root-cause analysis - Cost-effective - Data Security & protection

Middleware Pricing

Please contact Middleware Labs for pricing details.

Free trial: 

Available

Free version: 

Available

Middleware unified observability platform
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Middleware Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Middleware

7 Reviews

User Profile

Sarafadeen

Verified reviewer

Writing and Editing, 11-50 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2023

Cost-effective Observability Tool

As a Developer and a professional technical writer, I constantly like to run learning experiments to study new technologies, Middleware helps me a lot with performance monitoring for almost all my experiments. I have also used it to debug issues on my test apps.

PROS

Their APM module and the unified dashboard that offers Logs, Metrics, and Traces on one screen

CONS

To be honest, I never faced any downside of using Middleware

Ravindra

Computer Networking, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2023

Cost effective Observability tool with easy setup

My team and I recently tried Middleware, and so far, it has been good. The platform seamlessly integrated into our existing infrastructure, saving us valuable time and effort.It took just a few simple steps to install the Middleware’s agent and have it up and running smoothly. As a tech lead, I appreciate how this hassle-free onboarding experience allowed us to focus on more critical tasks without getting bogged down by complex installation procedures.One of the standout aspects for me has been the platform's affordability. Being responsible for managing costs, I'm always looking for solutions that provide exceptional value. Middleware does precisely that.

PROS

Comprehensive monitoring capabilities: Middleware offers a wide range of monitoring capabilities, allowing deeper insights into the performance of our systems and applications.Easy Integration and Setup: The installation setup was easy and quick. I didn’t face any challenge what’s so ever.

CONS

Limited Customization Options: They do offer the ability to create custom dashboards, but I personally didn’t feel it to be so useful.

Reason for choosing Middleware

Price and product features. We did sign up for Datadog's free trial but found it difficult to use. Middleware, on the other hand, was easy-to-use.

Anonymous

11-50 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed June 2023

Full-stack observability platform with shallow learning curve.

I tried Middleware during my upskilling process, where I tried, tested and learned various observability tools. As someone who also used other observability tools, I found Middleware to be the least complicated. The tool was easy to use, they had detailed documentation, and their installation process was relatively easier than Datadog. I continue to use them for my side projects and experiments.

PROS

Shallow learning curve. As someone relatively new to the DevOps ecosystem, I found Middleware to be very easy to use and set up. I rarely had to ask the support team for any help; when I did, they quickly resolved it.

CONS

To be honest, I didn’t notice any downside of using Middleware. However, I noticed that they offer integration to a very limited number of third-party services and apps.

Ekta

Information Technology and Services, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

A great product that simplifies connectivity between applications

PROS

I have used this product mainly for monitor and tracking logs, it has been really useful to track down the issue and do a thorough root cause analysis.

CONS

Middleware has been a great product so there is nothing to dislike as such.

User Profile

Rohan

Verified reviewer

Information Technology and Services, 51-200 employees

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2023

Best in market

PROS

feasiablity and easy to use moreunderstandable and user friendly

CONS

no cons as of now as per my use till now

Sagar

Information Technology and Services, 10,000+ employees

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed July 2023

Good observability platform

PROS

Dashboard reporting and workflow management are good features about Middleware…

CONS

Price was a bit high and hence it becomes difficult while comparing products

Rutika

Information Technology and Services, 11-50 employees

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Great middleware option

PROS

Everything is good about this software. I really liked it.

CONS

I don’t see any specific cons related to this product.

7 Reviews