A replay of user actions is the same as I did, looks amazing, like a video capture of the screen. Should help a lot to people/companies who work with UI/UX and would like to improve their web pages.

Good information is like IP address and analytics are there on right. It can be helpful in debugging some unreproducible errors and can be also helpful in finding marketing strategies for conversions.

The Left menu and search is very user-friendly also, I liked the filters, they are not visible at first, but once you get there it is easy to use and very useful.

German apm user session tracking functionality very useful, i also like features Analytics, Alerts and performance. Integration was so easy in any website.

I can pull data from a lot of different resources and monitor them which is just perfect. And this list of resources is impressive.

It helped my company to increase its business. Whenever we faced any issue the support team was very proactive and in no time my issues are solved, i am very happy with my purchase decision.

I did have trouble editing fields. It would not let me delete characters and I would have to remove the wizard and start over.

Great monitoring tool with lots of integrations for different services.

Different customization for monitoring configurations (like setting up hosts, HTTP Actions, etc.). Documentation is awesome and really helpful.

Too many options sometimes are not good because the user will confuse which option that suit their needs.

I liked the ability to view activities in real time, as well as the video mode of user actions on the site. I also liked the ability to integrate the service directly into Microsoft IIS.

Totally impressed by the variety of functionalities they provide. Also, happy to say that the satisfaction gained at the first browsing instance itself, gives a good idea of the functionalities.

Detailed and simple documentation for the app features. Great support team which doesn't charge anything extra.

The one thing that bothered is the overall UI across platform, in Wizards page all the features, buttons and texts are overlapping and not clear.

Lack of tutorial and no onboarding information. We have to guess and try the feature based on our instinct.

It is a software that will resolves issues in a timely manner. Very efficient and cost effective.

I like the idea of how germain made it easy to integrate their tool within the android application and the ability to use a customized dashboard only for the tools of my choice.

My overall experience with germain APM was very good and easy to use I will recommend to my colleges.

Germain should have mobile App, to send customer timely notification of some important data, change, error, events.

One downside of this apm is that some interface sections are not as simple or intuitive for the user's experience.

Also, I can ask the helps from the customer support without extra cost.

We really liked the convenience and their fair pricing. Their User Replay feature is great, it helped us save a lot of time on testing and figuring out the main cause of user-related issues.

The best part of the software is they are providing a demo which seems to be more reliable, I have a good experience working with them till now.

I saw a few errors, especially on the registration and login page. But this is very minimal.

Angular and React applications traffic can be easily monitored with embed javascript from Germainapm.I like the way its integrated out of box.

First time I used to submit a drawing for my business and it took me no time to complete my drawing.

It has been a disappointing waste of time and money.

I use Firefox 88.0 (64-bit) on a MacBook Pro under OS Big Sur 11.0.1,  I have reported the problem to both Firefox and SmartDraw.

Easy to navigate and ease of use. It took me a few clicks and I was able to find all kinds of things I needed to work on my projects.

Great program to help me offer the unexpected services.

When it works it does a good job. Customer support were good when I contacted them several times in the first year.

Difficult to understand and use. After an hour I was defeated in my design and just gave up.

I' using SmartDraw for many years and my opinion is the same :An inexpensive but fantastic software for both network diagrams and any other business and other needs.

The software does need some getting used to but once you're familiar with it,  it does save a lot of time. If you're not used to a dedicated chartmaker, give this one a try.

The software offers a great assortment of templates, including charts and graphs, that I quickly develop and use for client proposals. The results are always sharp and professional looking.

I take a very good experience with this software, design electric diagrams was very easy with it.

Consume abundant resources, and its installation is so slow that it becomes tedious waiting until fully charged.

Integration with existing business processes should be easy with SmartDraw, but depending on the complexity of the business processes, this may become difficult.

Software is easy to use. The thing I like most about it is that the software run online, all you need is an internet browser and you can access the software.

SmartDraw helps visualize complex concepts in an accessible way.

Without even this basic feature, it's just an utterly useless piece of software to me. After seeing this software, though, I realise why many estate agent's floorplans are so poor.

SmartDraw - Not quite a Visio replacement-- but pretty close.

We found the best format for our organization chart in SmartDraw. Easy to use and design the chart that you want.

SmartDraw is a software with potential and it's amazing the plenty of things you can make with this.

Bugs are not a thing that customer service seems to be allowed to talk about, which is unfortunate, given how full of bugs this software is.

Further, it constantly just stops and closes itself - and dumps all of your work during that session, even if you have been saving.

There are lots of templates to start with, which makes it a lot easier to get started with this software. I like the integration with popular tools such as Trello and Jira.

Product was pretty good to use as a beginner. Not over stuffed with functions.

Limited symbol options specific to interior design. If you use too many JPEG images within the file the system struggles to convert to PDF.

This software would be great if it worked and if customer support wasn't abysmal.

Can create your mind maps and complex flowchart of any kind with ease. Using it on office desktop and well integrated with Microsoft office suit.

One of the main advantages and attractions of SmartDraw is its intuitive and clean design, with multiple templates to be used in almost all types of diagrams and designs.

It is a bit boring for all that it does. The layout would be better if I had the whole screen and the options to drag and drop were at the top.

I thin the licence fee is slightly steep compared for other types of online editor tools and so think this makes it difficult to justify.

Smartdraw has made it easy for me to map out a future website and landing pages. Will use it again and again.

It has most of the power of Visio with some added discovery things so if one is starting without the requirement of Visio integration, its a solid, but pricy tool.

I liked the price and the easy  project management Tool Set.

A little overwhelming at first, but super easy to navigate after the first go-around. Essentially super quick and easy to use.

I have had only positive experiences with the use of Smart Draw.

Sad to say this is the worst CAD Package I have ever experienced.

Easily the most frustrating software that I have to use. I am unfortunately not aware of any other options in that price range that have the simplicity of interface and the features I need.

Helpful Smart Panel feature. Good integration options.

Effortless adoption ability and comfortable for making your designs. Numbers of functionalities that makes  your work easier.

US Dollar

Custom Platform to increase Adoption, Conversion and Retention, at a fraction of the cost.

Germain UX helps Monitor, Analyze, Improve and be Alerted on issues that affect User Experience, 24x7, real-time.

Strong features (all customizable): Real User Session Video Recording/Replay, User Behavior Insights, Process Monitoring/Insights and Technology Monitoring/Insights, Proactive Issue Detection (via synthetic and prediction), Automatic Issue Resolution (via automation) and Alerting.


LongDescription

User Research Analysis

Forecasting

Visual Workflow Management

Animation

Performance Management

Email Alerts

Internet Usage Monitoring

Templates

Real-Time Monitoring

OLAP

Referral Tracking

Publishing/Sharing

Ad hoc Reporting

IP Address Monitoring

Automated Discovery

Baseline Manager

Multiple Site Management

Site Search Tracking

Anomaly Detection

Query Analysis

Scheduled/Automated Reports

Transaction Monitoring

Resource Management

No-Code

Collaboration Tools

Data Import/Export

Dependency Tracking

User Journeys

Process Modeling & Designing

Event Logs

Customer Experience Management

Bandwidth Monitoring

Uptime Reporting

Heatmaps

Server Monitoring

Profitability Analysis

Simple Network Management Protocol (SNMP)

Sales Reports

Dashboard Creation

Performance Testing

Compliance Management

Marketing Reports

Full Transaction Diagnostics

Pageview Tracking

Performance Metrics

Scorecards

Availability Testing

Data Connectors

Resource Optimization

Diagnostic Tools

Trend/Problem Indicators

FTP Monitoring

Benchmarking

User Interaction Tracking

Web Traffic Reporting

Time on Site Tracking

Threshold Alerts

Key Performance Indicators

Visual Analytics

Activity Dashboard

Alerts/Notifications

Predictive Analytics

Historical Trend Analysis

Data Visualization

Application-Level Analysis

Service Level Agreement (SLA) Management

Performance Analysis

Business Process Automation

For Mobile

Issue Tracking

Keyword Tracking

Dashboard

Root Cause Analysis

Audit Management

Metadata Management

Alerts/Escalation

For Websites

Goal Setting/Tracking

Reporting/Analytics

Monitoring

Prioritization

Troubleshooting

Customizable Dashboard

Screen Activity Recording

Capacity Planning

Mail Server Monitoring

Business Process Control

Drag & Drop

Performance Monitoring

Secure Data Storage

Maintenance Scheduling

Financial Reporting

Search/Filter

Application Management

Self Service Data Preparation

Conversion Tracking

Customer Journey Mapping

Real Time Analytics

User Management

GermainAPM offers a 45-day trial. available on cloud or on-premise. pricing is based on the benefit a Customer needs in terms of real-time monitoring, analytics and/or automation.
- Starter: $460 per month
- Unlimited: $11,995/month (unlimited support included)

Email/Help Desk

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

201-500

501-1000

1000+

Germain UX

In Person

Live Online

Webinars

Documentation

Videos

SmartDraw is a diagram and chart tool that helps businesses of all sizes manage diagramming processes through predefined templates to create infographics, network designs, mind maps, organizational charts, and more. Key features include document retention, customizable extensions, team collaboration, and single sign-on (SSO).


SmartDraw’s designing capabilities allow businesses to generate architectural diagrams by using automated spacing, sizing, alignment, and color schemes. Its formatting tool enables developers to automatically reshape diagrams by adding, deleting, and moving structure formats. It comes with built-in extensions, which let users translate data sources into class diagrams through VisualScript SDK.


SmartDraw facilitates integration with various third-party applications such as Jira, Trello, Confluence, Outlook, and more. It can either be deployed on-premise or hosted in the cloud. Pricing is based on a perpetual license and annual subscription basis. Support is extended via phone, email, and other online measures.



Desktop Interface

Milestone Tracking

Prototype Creation

Idea Management

Reusable Designs

Organizational Charting

Presentation Tools

Screen Capture

Dispatch Management

Charting

Mockup Creation

Scenario Planning

CAD Tools

Shelf Planning

Strategic Planning

Project Management

Automatic Formatting

Gantt/Timeline View

Mind Maps

Brainstorming

Single User: $9.95 per month, billed annually

Multiple Users (for 5+ users): $5.95 per month, billed annually

Germain UX vs SmartDraw

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Product Demo & Screenshots

Advisor Recommendations & User Awards

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