Cellcast

RATING:

4.8

(5)
Overview

About Cellcast

Cellcast is a cloud-based communication solution designed for businesses of all sizes. The platform facilitates SMS and MMS messaging, ensuring the delivery and reception of messages. Cellcast allows for management and tracking of message campaigns, assisting with marketing campaigns and customer engagement. The platform also features analytics, giving businesses insights into message performance and audience engagement. Cellcast's helps businesses schedule campaigns in advance and receive customer responses via email.

Cellcast Pricing

Starting price: 

A$0.47 one time

Free trial: 

Available

Free version: 

Available

Cellcast dashboard
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Cellcast Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

5

Most Helpful Reviews for Cellcast

5 Reviews

Michael

Consumer Services, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2022

My Cellcast Review

We are an exterior cleaning company located in Brisbane. As we service individual customer on the daily we use this program to remind them of their booking and to also follow their preparations information.

PROS

Cellcast is a user friendly MMS and texting program. I enjoy the fact I can set templated messages to send at different times and can also see when the customer has opened the message.

CONS

There isn't anything I have come across that i don't like as of yet

Reasons for switching to Cellcast

Better pricing and timed sending is amazing

Vendor Response

Hi Michael, Thank you for your feedback! We're happy to hear that Cellcast is able to help you reach out to your customers. When your business is thriving, so is ours! We're glad to have you be part of the Cellcast community. Cheers, Cellcast Team

Replied November 2022

Brad

Government Relations, 201-500 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2022

Great Product, Fantastic Support!

PROS

A product can be the best of the best BUT without the support, guidance and general help of our case manager [SENSITIVE CONTENT] I wouldn't have such a high regard for this service. [SENSITIVE CONTENT] is an amazing asset to compliment a cheap and easy to use product!

CONS

I work with data that comes in all shapes, sizes and formats. Sometimes I find it hard to get my data in the right format. [SENSITIVE CONTENT] is always willing to jump in and help at anytime of the day.

Reasons for switching to Cellcast

Pricing!!

Vendor Response

Hi Brad, Our customers are important to us, so we like to make sure you're always taken care of. Our support team is always happy to help! Thank you for being part of the Cellcast Community. Regards, Cellcast Team

Replied November 2022

Emily

Non-Profit Organization Management, 11-50 employees

Used monthly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

4

Reviewed August 2022

Cellcast Review

PROS

Quick and easy deployment for users and contacts.

CONS

The small links don't look legitimate so many of our users wont click on them if they aren't previously aware that communications will be coming from us.

Vendor Response

Hi Emily, We're glad to hear our platform is easy to use. We're sorry to hear that our hyperlinks don't look the way you hoped for. We'll work on improving them. Thanks for your feedback! Regards, Cellcast Team

Replied November 2022

Luisa

Consumer Electronics, 2-10 employees

Used monthly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2022

Great at sending SMS and MMS messages!

Cellcast worked extremely well for us, and will continue to use it for bulk messaging and marketing promotions. Next, we're going to dive more into their automations, and try to use it for sending reviews. They've provided us with a dedicated account manager that has been extremely helpful.

PROS

Cellcast was awesome to use super simple, fast and extremely cost effective. Sending bulk SMS and MMS was a breeze. We were able to personalise and schedule our campaign in minutes. Then we used the reports to teak our next campaign and it worked even better. I think the most useful feature was the ability to reply to my customers on the spot, from the same number they received my text, so it became just like a personal conversation. Cellcast defiantly ticked all the boxes!

CONS

Interface could do with a little update.

Vendor Response

Hi Luisa, Thank you for your helpful feedback! We're glad to hear our platform is easy to use and helps you maintain a personal relationship with your customers. We're glad to have you be part of the Cellcast Community. Regards, Cellcast Team

Replied November 2022

Dexter

Financial Services, 11-50 employees

Used monthly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2022

Highly recommend!

PROS

Easy to use dashboard and interface. Connectivity via Telstra for SMS dispatch. Great technical, billing support.

CONS

Would be great if you were a featured sms partner for Active Campaign (within their platform). We're working around that with API plugins, so no dramas.

Vendor Response

Hi Dexter, Thank you for taking the time to provide us with some feedback. Active Campaign is in our road map, so you can currently connect via Zapier. Hope that helps. We're happy to have you with us. Regards, Cellcast Team

Replied November 2022

5 Reviews