Delivra

RATING:

4.5

(125)

About Delivra

Delivra is a cloud-based marketing platform designed for companies looking to manage automated email marketing campaigns. It’s suited for small to midsize organizations in a variety of industries, such as education, healthcare, real estate, insurance, construction and more. Delivra features several applications that assist in generating and managing marketing campaigns. Marketing automation allows users to create email campaigns that are customized to their target audiences, segment subscribers based on demographics and create triggered responses based on prospects' actions. With Delivra, users can create customized content using built-in design tools featuring a drag-and-drop editor, and they have access to pre-set email templates for any type of message. In-house des...

Delivra Pricing

Starting price: 

$99.00 per month

Free trial: 

Available

Free version: 

Not Available

Delivra Campaign automation
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Delivra Reviews

Overall Rating

4.5

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Delivra

1 - 5 of 126 Reviews

Anonymous

51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed March 2021

Delivra is a platform with unique features for automated marketing campaigns

Delivra has eliminated the problem that we presented with the marketing management, thanks to the optimization in the management and automation of marketing campaigns through email that they have, providing us with the opportunity to expand in the market, just as also this platform has managed to diversify a little customer service, with its way of running the CRM tool which has helped us to develop a compatibility and customer-company relationship

PROS

Delivra is a platform that offers services and tools to carry out marketing campaigns through email with an automated system, since it has several applications that help manage the marketing campaigns that are generated, giving the user the facility to create personalized content using the design functions integrated in this application to promote highly attractive marketing campaigns

CONS

Mainly what I dislike with Delivra is that it does not have a free trial to verify if its use is optimal and is consistent for the operation that you come to require, as well as in the beginning the emails are difficult to configure, if however over time is improving the management and ease of use of the platform thanks to the subsequent training that Delivra offers you

Brad

Marketing and Advertising, 11-50 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

2

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2023

Great product, excellent customer service!

Our clients use email campaigns significantly to drive a significant amount of business to their website.

PROS

Delivra has lots of features and functionality and great customer service.

CONS

The UI is not very straightforward and is pretty clunky. API documentation is lacking and native integrations into popular apps are either hard to find or non-existant. Setting up something simple like a welcome email is a convoluted and overly complicated process that isn't really documented anywhere.

Reasons for switching to Delivra

Cost. ExactTarget was bought by Salesforce.

Vendor Response

Thank you for your feedback! It's great to hear that you appreciate our customer service & the depth of our functionality. As for usability—we hear you. In fact, this is our team's #1 focus at the moment and we've already started rolling out an entirely new interface. You might want to check this out: https://www.delivra.com/delivra-air and ask your CSM to learn more. We'd love to hear your feedback & get your input as you settle into the new experience. Regards, Madeline @ Delivra

Replied September 2023

Devin

Higher Education, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

2

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2023

Frequent User

PROS

The analytics are very thorough and have a lot of options for reports

CONS

Took a while to learn how to use, not user friendly for first timers

Vendor Response

Hi Devin, Thanks for leaving your review! And we couldn't agree with you more: we've got seriously robust features, but need to up our game when it comes to user-friendliness. For the past several months, our product team has building an entirely new version of our platform and it's already rolling out to accounts. We're calling it Delivra Air and we'd love to hear your feedback on how this hits the mark for you. You can learn more about it here: www.delivra.com/delivra-air. Cheers, Madeline @ Delivra

Replied April 2023

Hope

Entertainment, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

Great experience for companies who need a tool for automation

PROS

The automation tools are awesome, easy to set up and easy to customize. As a software engineer, it was big for me to make sure the company we used had good api documentation, and so far all the documentation on the website of Delivra has helped us implement things well.

CONS

I do wish some of the analytics were more customizable, more options to create views per conversion/purchases etc.

Vendor Response

Hi Hope, Thanks so much for taking time to share your feedback! We're so thrilled to hear you've found our API well-documented and easy to work with. Regarding analytics—our product team is actively developing a new experience of analytics/reporting within Delivra Air and would love your input. If you're interested — please shoot us an email at product@delivra.com and mention this review. Hope to hear from you! Madeline @ Delivra

Replied March 2024

Sarah

Research, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2023

The Whole Shebang

PROS

The ultimate email marketing platform, it helps you specialize and customize emails so you can converse and produce a positive outcome.

CONS

There’s an issue with opening new links that are within the app, it’s constantly opening new links if anything is clinked from the actual website.

Vendor Response

Hi Sarah, Thanks for leaving your feedback! And — I'm concerned about this link-opening issue you mentioned. Could you please email us directly at support@delivra.com so we can quickly get to the bottom of this for you? Cheers, Madeline @ Delivra

Replied August 2023