About Trumpia

Trumpia is a SMS marketing automation platform that helps small to large businesses manage messaging campaigns and communication across all digital channels. The SaaS solution allows users to automate processes for sending messages, collecting contacts, engaging with prospects and converting deals into revenue.

Designed for health care, retail, finance, food and beverage industries, Trumpia's features include mobile keywords, appointment reminders, mass texting, data capture, one-to-one texting, reporting, auto-response module, contact cleanup and more. The software enables users to run multiple campaigns via SMS, email or social media platforms and optimize them as scores assigned to contacts on their activities and behavior attributes. Additi...


Read More

Supported Operating System(s):

Mac OS, Web browser (OS agnostic)

53 Reviews of Trumpia

Average User Ratings

Overall

4.27 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(28)

28

4 stars

(15)

15

3 stars

(6)

6

2 stars

(1)

1

1 stars

(2)

2

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 53 results

March 2018

User Profile Picture

Julio from Tom Tours & Services

Verified Reviewer

Company Size: 11-50 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2018

3 Years in and no complaints at all

Pros

Trumpia has been an excellent resource for our company for over 3 years now. The ease of use, great communication, and highly effective marketing tools make working with Trumpia all the better.

Cons

I personally do not have any cons, however, I do think the mobile version of the site can be improved.

August 2020

Brian from ZyraTalk

Verified Reviewer

Company Size: 11-50 employees

Industry: Information Technology and Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2020

Trumpia API user

Great people who are willing to help you be successful. The support team really does go above and beyond and is a differentiator among competitors.

Pros

Robust API with the ability to build a 2-way texting platform on top. The ability to text-enable a company landline or VOIP line is vital since we deal in the SMB sector.

Cons

There are some nuances that cause occasional bugs. Sometimes the source is on our end and sometimes on the Trumpia end. I also wish when my account balance fell below the balance I wouldn't have to contact someone to reactivate it for me so I can add more funds. Sometimes this can cause minimal delays and cause us to have minor downtime with SMS. We have processes in place to prevent this in the future, but it has happened a few times. (Mainly in our test environment).

Reasons for Choosing Trumpia

Ability to SMS enable a landline

July 2021

Steven from Houchens Industries

Company Size: 10,000+ employees

Industry: Supermarkets

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Functionality

4.0

July 2021

Houchens Industries Review

Pros

The ability to schedule out messages for each banner.

Cons

We wish a capability was added to be able to change the auto response messages for multiple keywords instead of having to do it one by one.

March 2018

Andrew from Dawson Family of Faith

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

2.0

Value for money

1.0

Customer support

4.0

Functionality

2.0

March 2018

We decided to try trumpia a few years ago and signed up. Honestly i have not been that impressed.

Pros

It obviously functions in regards to sending out texts. They system seems somewhat robust...but still not a lot that I like about it.

Cons

Email system is not very good. Texting system has some flaws in my opinion...for instance once a text is sent.. if someone replies to it after an amount of time... it can enroll them in something else because the same number is being used by other companies. I have not used Trumpia in a little while because I found something that is easier and works far better.

March 2018

Blake from Cornerstone Church

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Customer support

5.0

Functionality

4.0

March 2018

Good so far

Pros

Value and support has been awesome every time I call I have been able to get a quick response. I also like that they do annual and non profit discounts.

Cons

Not being able to text from your phone to a keyword. I would like to be able to set up mobile phone numbers that can text a list like other vendors.