Trumpia

RATING:

4.3

(73)

About Trumpia

Trumpia is a SMS marketing automation platform that helps small to large businesses manage messaging campaigns and communication across all digital channels. The SaaS solution allows users to automate processes for sending messages, collecting contacts, engaging with prospects and converting deals into revenue. Designed for health care, retail, finance, food and beverage industries, Trumpia's features include mobile keywords, appointment reminders, mass texting, data capture, one-to-one texting, reporting, auto-response module, contact cleanup and more. The software enables users to run multiple campaigns via SMS, email or social media platforms and optimize them as scores assigned to contacts on their activities and behavior attributes. Additionally, it provides a...

Trumpia Pricing

Base Plans: $45/mo for 1,000 SMS credits $75/mo for 2,000 SMS credits $125/mo for 5,000 SMS Credits Premium Plans with full Automation Tools & more: Standard: $195/month for 5000 SMS credits Professional: $495/month for 15,000 SMS credits Small Enterprise: $995/month for 40,000 SMS credits Medium Enterprise: $1,895/month for 100,000 SMS credits Large Enterprise: $3,995/month for 225,000 SMS credits Higher volume custom plans are also available. Contact Trumpia for more information.

Starting price: 

$94.00 per month

Free trial: 

Available

Free version: 

Not Available

Customizable campaigns
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Trumpia Reviews

Overall Rating

4.3

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4.5

Value for money

4

Functionality

4

Most Helpful Reviews for Trumpia

1 - 5 of 73 Reviews

User Profile

Michelle

Verified reviewer

Marketing and Advertising, 2-10 employees

Used monthly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2023

[sensitive content hidden] is as reliable as Trumpia text marketing!

Our [sensitive content hidden] rocks! He is professional, patient and very knowlegdable of the technicality end of the program and always available, anytime, to answer all of our questions. [sensitive content hidden] goes the extra mile to assure our questions are always answered and resolved.

PROS

Trumpia has allowed the North Jersey Chamber of Commerce add a strategic method in connecting with their members to assist increase of event attendance and brand awareness.

CONS

The login times out and we are constantly having to update our passwords to log back in.

Randy

Education Management, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

Great Product and Service at an Affordable Price

[sensitive content hidden] goes above and beyond what customers need, helping to ensure I am trained and happy with the product and find value in Trumpia's products/services.

PROS

Trumpia's easily customizable workflows is a huge selling point as an automation solution.

CONS

Some aspects of an active campaign can be tricky to use for beginners, but overall, it's drag and drop functionality makes building texts, emails and capturing data relatively simple.

Reason for choosing Trumpia

From the moment of first contact the customer service, training, and follow-up have been excellent and are proof that Trumpia and its employees truly care about their customers.

Lisa

Medical Practice, 2-10 employees

Used monthly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed November 2023

Scam

Terrible terrible terrible terrible. This place is a scam

PROS

Nothing. Wait, they did tell me what I wanted to hear. But didn’t deliver

CONS

Everything. They lied and over promised

Reasons for switching to Trumpia

They had a glitch. I never shouod have tried this place

Theresa

Utilities, 11-50 employees

Used monthly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Essential Communication Tool

We have used Trumpia since 2012 and have never been disappointed. Their staff is quick to respond to any questions or concerns, they truly are a valued communication partner.

PROS

The ease of use and availability make Trumpia one of our most essential communication tools. Messages can be sent from a computer, tablet, or phone. The straightforward platform is easy to navigate making Trumpia accessible to all levels of users.

CONS

We prefer the classic platform over the new version, however, since we are able to easily switch to classic when needed, this is not an issue for us.

Ted

Retail, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2022

6 plus years as a Enterprise user

PROS

We manage over 20 Shopping Malls that are constantly changing. It easy to add new Centers and get them up and running in a short period of time.

CONS

The interface isn't as intuitive as it could be, but the Trumpia team has been working on updating the interface,

Reason for choosing Trumpia

They were the most accommodating in developing the best pricing solution for our needs