All TextP2P Reviews
1-25 of 108 Reviews
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Dr. Sherri
Verified reviewer
Professional Training & Coaching, 1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2019
The Most Effective Relationship Marketing and Connection Tool Ever!
Email is easily dismissed. A text message, on the other hand, is like a secret whispered to another that they cannot wait to answer! Text P2P is the magical (and practical) solution for connecting immediately and efficiently...and it doesn't take a tech genius level IQ to utilize! It's the perfect tool for booking events, announcing new product launches, or simply staying connected with the needs of your audience.
PROSText P2P has a vast array of features (and you'll want to use them all) and they keep adding to them! They are proactively responsive to the needs of their users. Text P2P allows you to set the pace of your connections, create keyword campaigns that evoke engagement, and gives you a personal platform for developing rich content-based communications (two-way) with your target audience.
CONSIt was sometimes difficult to determine what my response to a text message was, as the most recent message shown was from the recipient (perhaps this has been updated).
Cameron
Food & Beverages, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
Great tool for SMS/MMS marketing
Great experience overall.
PROSThis tool is so easy to use, and to update the list for follow up messaging..
CONSIt was a little hard to figure out the shot code, but once it was done there were no issues.
Reasons for switching to TextP2P
I was unable to send messages via sender, and couldn't get the support I needed to actually send messages.
Jenny
Education Management, 1,001-5,000 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed August 2023
Simple straightforward product
Relatively easy to use and very easy to set up. Lots of tutorials.
CONSSometimes felt a little clunky like I had to figure out manual workarounds.
Melissa
Religious Institutions, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Highly recommend TextP2P
I actually use TextP2P in my day to day job and in my volunteer position on a board of directors. I liked it so much at my job that when we were looking for a program for or board, I recommended TextP2P!
PROSThe product is easy to use. The texting is the best feature because we can have a conversation in real-time.
CONSThe only thing that we were disappointed with was that we couldn’t receive the emails in the TextP2P platform. A minor inconvenience to go to an email program though.
Reason for choosing TextP2P
I was familiar with it and knew how it worked and the price was right.
Adam
Internet, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Text P2p is easier to use then other platforms and worth the cost
I like textp2p overall it’s RVM system is the most effective and easy to use RVM system I have used in the past 3 years we have been sending RVMs
PROSTextp2p is super easy to use , from one screen you can create a voicemail for RVM select a list you previously loaded and send the messages you want to send , other RVMs require you to load multiply screen but textp2p saves me time and is super simple to use . I have used several other RVMs and textp2p is far easier to use also the customer service is from ……. Hold on ….. a real Person…. Yes real people still exist that work in customer service and I get actual answers to my questions that are to my specific question and not Canned copy and paste responses like from callfire or other lower quality providers .
CONSTextp2p is not the cheapest , there are others that cost less, but they don’t work nearly as well, some make it almost impossible to use the credits you buy , but with textp2p even though it’s not the cheapest it’s ok because it’s the easiest to use .
Reason for choosing TextP2P
It’s easier to use
Reasons for switching to TextP2P
The other systems are more difficult to use or have some many restrictions you can’t use them, for instance now Stratic’s only works with government and non profit (neither of which I am) so 99% of potential users are excluded from who they allow to use there platform
Clare
Medical Practice, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Text p2p review
I really like their custom fields option in every contact, that was useful when I tried to write specific messages for group of people. Also support was always readily available
CONSThis could be something that already exists and I am just unaware of it, but this is a common issue from many texting platform I found. But it would be nice to be able to reply back to a customer from the email notification received instead of clicking a button to lead me to textp2p platform and reply to them there
Reason for choosing TextP2P
Textp2p is user friendly for anyone without much technical experience but highly customizable
Reasons for switching to TextP2P
In our previous software, mass texting was a nightmare. We would have to press “enter” after each phone number and that took way too long. Textp2p separates contacts using comma so it does help alot when i import mass amount of numbers to be sent without saving them as contacts
Russ
E-Learning, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed November 2023
TextP2P is Fabulous
TextP2P has revolutionized our communication strategy! This texting software is a game-changer for our business—intuitive and user-friendly, it has streamlined our processes and significantly lightened our workload. The quick and responsive support team is a standout feature, addressing any queries promptly. Since integrating TextP2P, our business has experienced a remarkable boost, with increased efficiency and customer engagement. The platform's ease of use has made texting campaigns a breeze, allowing us to connect with our audience effortlessly. We can't help but love TextP2P for its positive impact on our operations and the palpable growth it has brought to our business!
CONSThere are no Cons. It does what its supposed quickly and easily.
Erasmo
Insurance, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Easy way to help manage my business
Support has been phenomenal and that makes huge difference to me so I believe this product has help me grow my business
PROSAll of it! The Texting and Ringless Voicemail are my favorites
CONSRight now I don’t have any or I have not experienced any negative impacts to my business
James
Verified reviewer
Consumer Services, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2020
Great product - great support - would recommend
Text P2P saves me and my company a lot of time and man power that was previously spent on calling and texting customers individually to book appointments.
PROSI’m already pretty organized with spreadsheets so it was easy to get my customer information uploaded and ready to send messages. It’s great for reaching out to a lot of customers at once very easily and only 1 out of 742 contacts opted out, which was a concern of mine, that it might be annoying, but I think most people appreciate using technology to streamline the booking process.
CONSDon’t really have any cons yet. Set up was pretty quick and the tutorial video walked me through everything very easily.
Brian
Financial Services, 2-10 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Zions
Super easy to use. It’s a plug and play platform.
CONSI think it’s still a little pricey. I wish it was cheaper.
Alan
Real Estate, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2020
The simple texting software
Fantastic. Powerful tool.
PROSI like the ease of use, it works seamlessly between desktop and mobile, and the UI is very smooth, whereas others have been buggy and aggravating to use. As a one person team, my productivity and business have been a world apart from before I started using TextP2P. The [SENSITIVE CONTENT HIDDEN], has been helpful and always available to answer a question. We’ve emailed, texted, and talked on the phone multiple times. This is the best customer service I could ask for.
CONSI like everything about TextP2P. I did have to find a workaround to allow me to have more than one phone number per contact, but it was an easy tweak.
Jenna
Health, Wellness and Fitness, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
So far... GREAT!
I am only a few weeks in... so far, I love it! It is VERY user-friendly and easy to navigate... my clients are so far loving it. I also have a newsletter via email 1-2x per month, which I will continue to do but the fact that nearly 100% of text messages are opened and opened QUICKLY is very attractive. This will be a great way for me to retain clients and connect with them in a different way.
CONSI am in the learning stage right now but ultimately there is nothing I don't like. I had one question which was answered extremely quickly by customer service.
Steve
Furniture, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2020
P2P review
i would give it 10
PROSVery Easy to use and it keeps track of all my contacts
CONSSimplicity and workflows automation and being able to create many lists is a bounus
Reason for choosing TextP2P
The customer service was awesome
Jessica
Events Services, 11-50 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2022
Flexible Plan for what I need
Great- customer service is great. I love when the [SENSITIVE CONTENT] reaches out. So helpful!
PROSI love the pay plan options. I don’t need 1000’s texts, just a few here and there. This is perfect. Can receive messages easily to same number and when we need a mass text sent everything is ready to go. I just discovered the app for the phone and love it. Been using desktop only for a bit.
CONSMy only struggle was keyword and getting people sign up for groups properly. But it’s mostly user error.
Reason for choosing TextP2P
Chose this because of pricing plan and number of messages. In addition to being able to receive messages back! Some other softwares don’t let people respond.
Melissa
Health, Wellness and Fitness, 1,001-5,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2019
The Ease of Use is Incredible
I have for quite some time understood that people do not always want to be on social media, so this tool has allowed me to still coach my clients without having to put them in another group on social.
PROSI love that I can communicate openly with my clientele through text messaging. Now I do not have to wonder if my emails are going to SPAM. As someone who is not tech savvy at all, this is incredibly easy to use.
CONSI really can't think of anything that I don't like about this software.
Melissa
Real Estate, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2019
Best Person to Person Texting! Easy to use and powerful.
AMAZING! I highly recommend them. This is the first software I have been this excited over, ever.
PROSI love using TextP2P because they make it simple to follow up with my customers and attract new business. the ability to use it as a CRM and all the integrations make choosing them a no-brainer. Customer service is responsive and easy to contact.
CONSThere is nothing that I do not like about TextP2P.
Valerie
Non-Profit Organization Management, 2-10 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2020
Every Nonprofit Needs TextP2P
This is amazing , affordable, and impactful software that has helped our nonprofit to cut man hours. Prior to this we would call past clients individually and spent hours on the phone. This has allowed us to get results in the touch of a few buttons. The customer service is off the hook and I am already thinking of new ways I can use the service to help gather data for our nonprofit. Thank you TextP2P!
PROSThis software gave me a way to quickly survey the people we help and check in on them. We were able to collect extremely useful data that we can use to describe to funders the need that exists in our community. It was easy to use and I received a 37% response rate to my survey questions.
CONSI am a new user and thought that it was very well thought out and so far all features I need are available.
Deanna
Real Estate, 1 employee
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
Great Source for Real Estate
I am extremely satisfied with my overall experience and I vetted a lot of ringless voicemail companies and this was the best option.
PROSI love that when using the software it’s relatively easy to set up a ringless voicemail or a mass text message to go out. It’s nice that you only need an Excel Spreadsheet to add the information of the people you want to contact to the site.
CONSI have no cons for this product. The only negative feeling I have had about textp2p Was that I scheduled my message to go out on the wrong day which was completely my fault.
Reasons for switching to TextP2P
Drop cowboy was expensive and boots out real estate agents.
Elizabeth
Health, Wellness and Fitness, 51-200 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2019
So grateful for this technology!
I have used so many different methods to train/ keep in touch with my team and customers - mailchimp, thinkific, Facebook groups, group chats, voxer. I recently tried a text method of training my team and the engagement is off the CHARTS! They love the method and it is SO easy for me to administer!! I’m going to be looking for more and more ways to incorporate the TextP2P in my business!
PROSThe Rep provides a TON of support for this product. I really don’t want to learn yet another technology, but he has made it so easy and even has provided some turn key content as well.
CONSI don’t have any cons. The trouble with any new tool is actually USING it, but the rep really made that part so simple!
Bridget
Health, Wellness and Fitness, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2022
Exactly what I’m looking for
The service has been incredible
PROSI love that I have everything at my finger tips it’s exactly what I was looking for when I was going to build my own app
CONSI wish there was more template ideas for my business - or example’s
Nate
Health, Wellness and Fitness, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2020
Great service super easy!!
I am able to reach a huge list of leads in a matter of seconds!!
PROSTech support is on point and the software is easy to use
CONSNothing, [SENSITIVE CONTENT HIDDEN] is super helpful and made everything an enjoyable experience r
Tracey
Law Practice, 2-10 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2020
Top Notch Service
Our client communication has been enhanced and our reviews increased.
PROSTextP2P is a fast and effective way for our firm to get client feedback and reviews. The customer support is outstanding! [SENSITIVE CONTENT HIDDEN] goes above and beyond to provide for a superb user experience.
CONSI needed clarification on the labels of the menu items.
Bill
Marketing and Advertising, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
Text, VM, and email marketing rolled into one
We can notify group members and/or clients and count on them getting the message, when they might not read their email at all, or at least not promptly. The customer service is great!
CONSA minor issue, but when searching for my preferred 10 digit phone number, I had to try repeatedly, as only a few were offered at a time, and then I had to repeat until the one I had found early in the process came around again - but then it was just a matter of clicking to select it.
arpo
Fishery, 11-50 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
New Start in SMS
Great product to use and have all the features we need
PROSWe have used SMS in a very limited amount from our commerce site but TextP2P had some additional features and for us it is easier to use. The two way communication is very nice and the ability to send voice mails to non-mobile users is a great plus from the same datasat
CONSNot much yet, support has been good and the product works like it should
Eric
Non-Profit Organization Management, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2024
Found the right P2P tool
TextP2P was simple to use, had a good interface, and came with easy to understand tutorials.
CONSN/A.