Great reports, versatility to create stories, schedule posts to facilitate the daily lives of those who deal with social networks.

Price is affordable even for little business. Support is quick and efficient.

It has been quite good so I do recommend mLabs.

It has many features that are not found in other apps. Like integration with Google and Whatsapp.

Easy to deploy, easy to use, and the pricing was great for start-ups.

Perfect for anyone who wants to organize social media posting and closely follow the results and metrics of their followers. With detailed and easy-to-read reports.

Tool allows you to organize the posts and allows a complete view of all accounts on the calendar. Its approval processes greatly facilitate the process between manager and manager.

MLabs was perfect for our hosted MongoDB requirements. Easy to set up and maintain.

The fact that the interface sometimes failed to respond properly, forcing one to start the post scheduling from scratch - especially when it comes to IG stories.

I disliked the fact that many times I lost all work when trying to set up a post due to the need to make an adjustment and because of that the whole process had to be started over.

Transitioning our existing workflow was seamless, and our engagement has also increased as a result of this software.

I miss more suggestions or tracks to plan and reach this or that business objective.

It organized the management of the clients' media a lot, enabling a better organization and an approval process without bureaucracy.

It is really easy to connect and to post on Facebook, Instagram, LinkedIn, google business, Pinterest and Twitter. It also connects with your site and shows the progress in each of these channels.

I really liked Sprinklr and it's a software that I always tell people to check out. It's on the upper end of price for social media software so be aware of that.

I don't like how you have to actually have the software up to get the messages. They get emailed, but not for sometime later.

I run a Twitter handle for a big company, so it's great to use the Editorial Calendar and plan out posts for the full month.

Pretty easy to use once you get the hang of it.

We have been very happy with our Sprinklr partnership - if your company has the budget to support the (expensive) tool, then I think it is definitely worth it.

Should you run into a technical error, it will take a long time to fix.

We rely on our tools for so heavily at our agency, that work stops when a tool isn't working properly. So most of the time, when it's working, it does what we need it to do.

The ease and ability to schedule or draft social media posts for certain business channels is quite amazing.

Sprinklr made my customer care work extremely easy and allowed for more efficiency on my part.

Sometimes this platform can be hard to navigate at times but once you learn it it’s very simplistic l.

It is difficult to understand all the possibilities that it has, and at the same time, it does not seem to have some management options that would be fundamental.

Creating widgets in the analytics function can be tricky and not always the easiest to set up.

With this feature you're being able to see your customers diversity. The other features are really helpful and easy to use as well but my favorite is audience profile.

The interface is pretty sleek and you can view what posts might look like pretty easily.

The software is becoming increasingly intuitive, which makes it even easier to study the data presented and respond as appropriate.

I mostly use for Twitter and the search tool is really bad. There are also some content formats, such as poll, that I can't post with the software, something that makes my life pretty hard.

In addition, it is hard to tag others in Facebook/LinkedIn posts when publishing through Sprinklr, as the platform isn't integrated enough to correctly tag.

As a team we've been able to respond to social media inquiries with ease. It's great to have our social content consolidated into one space.

I am on a project at work and have been using Sprinklr for this project. It has been a great tool to store documents and have discussions.

I like the research and insight features. It helps me understand my audience and come up easily with solutions.

The part of Sprinklr that I loved the most was their reporting.

Sprinklr just makes your workflow easier with their service, never thought I will find something like this software. A huge thanks for making everything simple and clean.

I love how organized the interface is. Keeping track of and filtering incoming social media posts is made simpler than ever, and scheduling posts to go out is just as easy.

Awesome overall experience however it was beyond what was needed at the time.

Excellent content planning and publishing platform.

Easy to integrate all the social media platform in one application and pull out data through out.

I also like that multiple coworkers can access the platform simultaneously to provide and allow for effective collaboration.

Management team and customer service is outstanding. As they build their product, you can genuinely tell they want to succeed.

It's tricky to master the UX. Takes a lot of time to get your bearings within the tool.

Brazilian Real

mLabs was born connect the micro, small and medium business and help them succeed, through a smart and easy social media management platform.

Schedule posts for Facebook, Instagram, TikTok, LinkedIn and more.

Make your management simpler and smarter with mLabs to plan, create and approve posts, reply messages, and generate unique and unlimited reports. 

It is available for free to boost your social media results.

LongDescription

Multi-Account Management

Automated Publishing

Content Management

Customer Engagement

Reporting/Analytics

Social Marketing

Lead Engagement

Multi-Channel Campaigns

Sentiment Analysis

Campaign Tracking

Multi-Campaign

Digital Asset Management

Social Listening

ROI Tracking

Campaign Planning

Email Marketing

Social Media Monitoring

Multi-Channel Data Collection

Performance Metrics

Channel Management

Data Discovery

Marketing Automation

Social Media Integration

Review Monitoring

Data Visualization

Customer Social Profiles

Brand Guidelines

Dashboard

Post Scheduling

Campaign Management

Marketing Calendar

Calendar Management

Landing Pages/Web Forms

Workflow Management

FAQs/Forum

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

mLabs

Live Online

Videos

US Dollar

Sprinklr is a cloud-based customer experience management solution designed for businesses of all sizes. It offers social experience core, content marketing, social media management, paid advertising, website management (first-party experience), and social listening functionalities within a suite.

The social CRM and social governance modules enable users to manage social profiles using a single platform. The platform also allows customers to post reviews on a website, post messages on their Facebook profiles, or tweet directly about the brand.

Sprinklr's social media management platform allows users to implement a social media strategy across multiple business functions, such as sales, marketing, customer service, PR, events, and crisis management.

Other features include social automation and social campaign management, which includes collaborating on design, launching, and reporting across departments and enforcing campaign consistency across the organization.

Sprinklr offers online and knowledgebase support.

Support Ticket Management

Engagement Tracking

AB Testing

Multi-Channel Marketing

Surveys & Feedback

User Management

Multi-Channel Management

Automated Responses

Access Controls/Permissions

Activity Tracking

Customer Segmentation

Activity/News Feed

Single Sign On

For Sales/Marketing

Strategic Planning

Approval Process Control

Rules-Based Workflow

Query Suggestions

Configurable Alerts

Collaboration Tools

Natural Language Processing

Campaign Scheduling

Template Management

Offline Access

Campaign Segmentation

Customer Support

Contact Management

Customer Experience Management

Version Control

Activity Planning

Forum / Discussion Board

Configurable Workflow

Mobile Access

Proactive Chat

Compliance Management

Real Time Data

Intent Recognition

Multi-Channel Communication

Contextual Guidance

Benchmarking

Behavior Analytics

Language Detection

AI/Machine Learning

Email Management

Dynamic Content

Budgeting/Forecasting

Image Editing

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Advocate Management

Knowledge Base Management

Reminders

Event Management

Advertising Management

Conversion Tracking

Social Advertising

Inbox Management

Multi-Language

Alerts/Escalation

Real Time Reporting

Chatbot

Monitoring

Prioritization

Campaign Analytics

Trend Analysis

Feedback Management

Pre-Configured Bot

Social Promotion

Negative Feedback Management

Tagging

Gamification

Third-Party Integrations

Multiple User Accounts

Online Forums

Canned Responses

Keyword Filtering

Task Management

Contact sales or request a tour for more product pricing information. 

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