AerieHub vs Concept3D

RATING:

4.9

(21)

AerieHub has 21 reviews and a rating of 4.9 / 5 stars vs Concept3D which has 38 reviews and a rating of 4.74 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.9 (21)
4.7 (38)
Ease-of-Use
5 / 5
4.5 / 5
Value for Money
5 / 5
4.5 / 5
Customer Support
5 / 5
5 / 5
Functionality
5 / 5
4.5 / 5
Last Review Written
May 25, 2022
January 31, 2023
Pros/Cons
  • Pros

  • The continous improvement of access. When we think something is to hard to get to, the AH staff figures out a new easy button to help the software be more user friendly.
  • All features are very noble. It has easy tools to make document controls.
  • Cons

  • Some of the features that we would like to see are available but for an extra fee. With our limited budget that sometimes makes it difficult.
  • Making mails groups to send insted of entry one by one each mail. Mark authomatically as obsolete, versions of one document.
Read all user reviews
  • Pros

  • Customer service has been great throughg our years with Concept3D, and I can definitely say the tool has only improved in that time. An eye for design pairs well with the solid functionality.
  • The ease of use, especially during set up was my favorite thing by far. I appreciated that Concept3D had an icon library set up, that was helpful in setting up the layers we wanted on our map.
  • Cons

  • Sometimes it's a little confusing to work through all of the options, especially when you're not spending all day every day in the map.
  • When we first started, wayfinding was included, but now is an extra cost. Our students miss the wayfinding feature.
Read all user reviews
Pricing Range
$
$
$
$
$
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$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos