All deskbird Reviews

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User Profile

Linda

Verified reviewer

Computer Software, 501-1,000 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

Great tool & great team!

PROS

Easy to implement, easy to use, great UI, great dashboarding

CONS

for now, the tool has everything we need

Vendor Response

Thanks for your feedback!

Replied March 2024

Giuseppina

Apparel & Fashion, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2022

They only hybrid workplace management system you will ever need!

Great experience from demo to implementation. 10/10! With deskbird, we can finally plan our week (remotely or not), see where our colleagues sit and book a desk where we want it.

PROS

It's easy to use and intuitive. You can book a meeting room, schedule remote days, or analyze office space usage with just a few clicks. Onboarding was quick and professional. If you run a hybrid/flexible office (and want to save money), deskbird is a must-have.

CONS

Nothing comes to mind. Each feature is dedicated to solving specific hybrid work challenges. deskbird is an excellent tool for managing my hybrid office, and I enjoy using it.

Reason for choosing deskbird

better user interface - much easier to use, overall better product

Carly

Financial Services, 201-500 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

Deskbird is great!

Cannot fault my experience with deskbird, very friendly, helpful and on hand.

PROS

Easy to use, modern looking and has an app and in Teams usage. My team love it!

CONS

Would have liked it to include a simple in house floor design tool when designing our floor.

Reason for choosing deskbird

Easier to use, nicer look, doesn't overcomplicate and more cost effective.

Vendor Response

Thanks for sharing your positive experience!

Replied March 2024

Annie

Music, 501-1,000 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed March 2024

Solid Product!

We were looking for a desk booking software as out company returned to office. We had a few key issues when considering what product to go with - a tight budget, employees on several (5+!) Google acccount instances as well as a part of the company on Microsoft. Getting employees onboarded via QR for the most part was very smooth, although manually uploading employees was a bit of a pain as it was through .csv file only. Employees adapted to the app pretty quickly and required very little reminding on how to use it.

PROS

Intuitive interface, great customer support, easy install/onboarding, great price compared to competitors.

CONS

Some tasks like deleting bookings takes a long time, only being able to upload users via .csv is a little bit of a pain, some data is difficult to access (specifically bookings that auto-cancel due to not checking in)

Reason for choosing deskbird

A part of our team was already on deskbird acquisition BookMyDesk and the price for deskbird was significantly lower than with competitors. We also appreciated how hands-on our support team has been and the insight we've gotten to products in the pipeline.

Vendor Response

Thanks for your feedback. With the latest release, now you can choose between the automatic provision of users through SCIM or CSV1, making it easier to edit, delete, or add multiple users at once!

Replied March 2024

Shurandy

Hospital & Health Care, 501-1,000 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

7-3-2024 deskbird

Easy experience (but i'm telling that as an IT guy - haha. But the layout and stuff is nice

PROS

The config was pretty simple, [sensitive content hidden] assisted us great!

CONS

Not deskbird related but our users needed some time to get familiar witht the app (we used an other booking app before)

Reasons for switching to deskbird

I don't know the ins and outs (but I assume the intergration with MS).

Vendor Response

Thanks for your great feedback!

Replied March 2024

Peder

Biotechnology, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2024

FlexOffice Desk Reservation using DeskBird

Super handy and useful addressing all our use cases and gives us peace of mind when it comes to desk reservation.

PROS

- Ease of use - SSO - Integration with Outlook

CONS

- Reporting not too intuitive - Overview of bookings by people

Reason for choosing deskbird

- Simple - intuitive GUI - modern product with impressive and dynamic product roadmap - local support

Vendor Response

Thanks for your positive feedback! We're glad deskbird meets your needs.

Replied February 2024

Marko

Information Technology and Services, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed January 2024

Great Experience

PROS

Quick and easy desk booking and access to analytics.

CONS

I believe once events are integrated with google calendars everything would be on point

Vendor Response

Thanks for your feedback. We are actively working on calendar integration for events. Stay tuned!

Replied February 2024

Domenico

Architecture & Planning, 51-200 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

Thanks for call of today

I think it is a good product, as specified above, I think it costs too much

PROS

Ease of use and instant booking updates. For this I consider it a good product

CONS

the cost, which inexplicably doubled in the space of two years. It should not work for active licences (one could forget to eliminate inactive staff). I think it should work per number of average monthly accesses

Vendor Response

Thanks for your feedback!

Replied March 2024

Marta

Aviation & Aerospace, 51-200 employees

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2024

I guess we liked each others

Easy, friendly and reliable, and hopefully is like that the whole contract period.

PROS

Every need was fulfilled with a feature. The follow up [sensitive content hidden] did on us, her professionalism and the way she make everything clear. [sensitive content hidden] too over right after signing and he seems pretty helpful too, we have just started..

CONS

I guess is not about deskbird itself, but the fact that our particular case with the "bookable lunches" has not yet brought anyones attention...

Reason for choosing deskbird

In this order: needed features / price / easy configuration / user-friendly

Sofia

Maritime, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2024

DeskBird Recommended

PROS

Super easy to use and set up as well, usually no training is needed for staff to use

CONS

The meeting bookings are not used due to limitations

Vendor Response

Thank you, we appreciate your feedback. We're actively working on updates for our meeting rooms. Your input helps us improve!

Replied February 2024

Natika

Professional Training & Coaching, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2024

Would recommend to any Operations team or Office manager to help navigate days in the office as a Hybrid Company.

Fantastic! Our account manager and the support team have been very positive throughout our interactions, helping us out with issues quickly and problem solving with ease.

PROS

Ease of set up, ease of on boarding users. Low cost and low annual charge. Helps us plan days in the office more effectively, ordering supplies as and when needed helping us prevent waste and over ordering.

CONS

Nothing noticed so far, our only con is reminding team members to sign in weekly and schedule their calendars.

Vendor Response

Thanks for the great feedback, we appreciate it!

Replied March 2024

Natalie

Financial Services, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2024

Deskbird Fan fast der ersten Stunde

Insgesamt sind wir mit deskbird super zufrieden und möchten es nicht mehr missen

PROS

Deskbird bietet uns einen unglaublichen Mehrwert bei der Organisation unseres Büros nach "clean desk Prinzip". Bereits seit 2018 haben wir ein komplett flexibles Büro ohne feste Arbeitsplätze. Da ist Deskbird ein unerlässliches Tool, um die Arbeitsplätze zu organisieren und einen Überblick zu geben

CONS

Verfügbare Plätze/Räume könnten übersichtlicher , auf einen Blick, angezeigt werden

Vendor Response

Thanks for sharing your review. We are glad to know deskbird is helping your manage your hybrid workplace with ease!

Replied March 2024

Michael

Public Relations and Communications, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2021

Fantastic easy-to-use- app

From the moment we spoke to the Deskbird sales team right through to the day we went live with the software, we have been delighted with both the company and the software. Deskbird is exactly what we were looking for and works exactly as we intended, as it offers an intuitive online booking system and was simple to roll-out to the team.

PROS

We are currently working with limited occupancy in the office (with every other desk empty) to allow for social distancing due to Covid-19, and so it was essential for us to find a system that could let people book desks in advance online - not only to avoid overcrowding in the office, which is critical, but also so that different teams can plan to be in on the same day and sit in the same area.

CONS

I can't think of anything? For us, the beauty is Deskbird is its simplicity and ease of use. We don't use - or want - too many additonal features. Its core functionality is perfect for us and works exactly as described - although i have no doubt that more advanced options will be added for those who want or need them.

Reason for choosing deskbird

Deskbird was the first product that I encountered in this space, and it was exactly and precisely what I was looking for, at a good price, and so I did not look any futher.

Suzanne

Non-Profit Organization Management, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

Great experience!

Very pleased with how quick and easy it has made the whole process of working a hybrid model and accessing spaces in the office!

PROS

How it looks, how easy it is to navigate and use, how simple the process of booking and cancelling was!

CONS

I would love to be able to tag staff to show which staff have key responsibilities in the office e.g Suzanne, First Aider

Reason for choosing deskbird

We felt the graphics, layout and simplicity were key to busy offices and we really like them

Vendor Response

Thank you for your positive review! User-friendliness is our priority, and we're glad it made your hybrid work model easier. We will pass your suggestions to the team.

Replied February 2024

asad

Education Management, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed January 2024

Really optimized the desk spaces in the office

PROS

It was introduced in Covid times and after that it has become part of daily life. It helps scheduling if your number of working persons are more than the available work stations. The visual office mapping is fantastic.

CONS

When i used it, the mobile app used to crash sometimes.

Vendor Response

Hi Asad, Thanks for sharing your positive experience with deskbird! We're glad it's optimizing your office spaces. Apologies for any mobile app issues; we're actively working on improvements. If you have further feedback or need assistance, our customer support is here for you!

Replied January 2024

Stephan

Civic & Social Organization, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

Sehr intuitiv, einfach und mit hoher Akzeptanz

PROS

Das einfache Setup, die Übersichtlichkeit, die Anpassungsmöglichkeiten

CONS

Bisher ist nichts negatives aufgefallen. Es könnten noch einige Features folgen, wie Anpassungen bei DSGVO, Deskreservierung "immer auf den selben Platz" vermeiden

Reason for choosing deskbird

Vor allem durch die persönliche Betreuung und gute Beratung!

Vendor Response

Thank you for your positive feedback! We appreciate your suggestions and will pass them onto the team.

Replied February 2024

Georgi

Insurance, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

Wir sind mit Deskbird extrem zufrieden!

PROS

Am besten gefällt mir die einfache und intuitive Bedienung. Auch das Design ist sehr modern und ansprechend. Außerdem, dass man beinahe alles selbstständig konfigurieren und anpassen kann.

CONS

Es gibt kaum etwas das mir nicht gefällt.

Reason for choosing deskbird

Aufgrund der Datenschutzkonformität, andere Produkte waren nicht so gut auf die DSGVO abgestimmt.

Vendor Response

Thank you for sharing your feedback. We're delighted to hear you are enjoying deskbird!

Replied February 2024

Nico

Information Technology and Services, 51-200 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed February 2024

deskbird für IT Dienstleister

PROS

Die Einfachheit der Bedienung ist der größte Vorteil für unsere Mitarbeitenden. Der fantastische Support unserer Key Account Managerin ist essentiell gewesen für die schnelle Einführung und anschließende Betreuung.

CONS

Das Set an Features ist über die Buchung von Arbeitsplätzen hinaus sehr limitiert. Uns würden konfigurierbare Rollenprofile helfen, um verschiedenen internen Stakeholdern unterschiedliche Bereiche des Admin-Centers zur Verfügung zu stellen und eine kleine Workflow Engine, um Arbeitsprozesse nach der Buchung von Besprechungsräumen auslösen zu können. Aktuell kann deskbird nicht das zentrale Tool für die interne Bewirtung/den internen Service werden.

Vendor Response

Thanks for your review! Your feedback helps us improve and will be passed onto the team.

Replied February 2024

Thomas

Information Technology and Services, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

Tolle Software für hybrid Work

PROS

einfache Buchung Integration in Outlook coole Teamfunktionen, die dazu führe, dass das Office wieder attraktiver wird entwickelt sich ständig weiter

CONS

die Integration in Outlook könnte noch besser werden.

Vendor Response

Thanks for your review and we are constantly working on making our integrations even better!

Replied March 2024

Janina

Education Management, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2024

Super Preis- Leistung

PROS

Einfach, unkompliziert und zu jeder Zeit ein Ansprechpartner erreichbar.

CONS

Wir sind sehr zu frieden und es gibt nichts negatives

Vendor Response

Thank you, we appreciate your feedback!

Replied March 2024

Johannes

Information Technology and Services, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed February 2024

Deskbird - der Weg zurück in die Firma

Bestes Tool zum Sitzplatzreservieren mit einer einfachen Oberfläche

PROS

Die einfache Nutzung im Admin Portal Die einfache Anmeldung über das Azure Portal

CONS

Supportwege sind meistens etwas schwer und teilweise in Englisch

Vendor Response

Thanks for your feedback. Our support is available in multiple languages, please feel free to reach out to us at support@deskbird.com

Replied March 2024

Christopher

Computer Software, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2024

Tolles Arbeitsplatz- und Raumbuchungstool

PROS

- Schnelle Platzbuchung - Übersichtliche Wochenplanung

CONS

- Konfiguration der karten umständlich - Tägliche Übersicht "Wer-sitzt-Wo" fehlt auf den ersten Blick, Hier muss man etwas Suchen bis man eine geeignete Ansicht findet.

Reason for choosing deskbird

- Funkstionsumfang von Deskbird ausreichend - Günstiger - Flexibler

Vendor Response

We appreciate your feedback and we will pass it to the team!

Replied March 2024

Noemi

Law Practice, 51-200 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2024

Cooles und einfaches Platzbuchungstool

Super - sehr tolles Tool und sehr nette Mitarbeiter. Support ist auch immer sehr freundlich und schnell.

PROS

Man kann seinen eigenen Platz ganz einfach und schnell buchen. Wenn man einen freien Platz oder Parkplatz sucht, zeigt es direkt den nächst-besten Platz an. Das Design ist schlicht aber übersichtlich. Das Tool ist sehr selbsterklärend.

CONS

Keine Programmierung im Hintergrund möglich für Mitarbeitende, die Teilzeit arbeiten. Ausserdem finde ich persönlich den "Speichern"-Knopf im Admin-Teil etwas schlecht platziert. So passiert es mir oft, dass ich das Speichern vergesse und wieder von Neuem beginnen muss.

Vendor Response

Thanks for the great feedback!

Replied March 2024

Britt-Marie

Financial Services, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2024

desbird ist mordern und bedienerfreundlich

der Gesamteindruck ist sehr gut

PROS

einfache Bedienung und selbsterklärend. Die einfache Einbindung ins MS Office 365 sowie in viele weitere Tools.

CONS

das man keine Besucher namentlich eintragen kann

Reason for choosing deskbird

desbird bietet eine einfache Einbindung ins MS Office 365 sowie in unser Personaltool.

Vendor Response

Thanks for the feedback!

Replied March 2024

Tom

Financial Services, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2024

desk management made easy

PROS

Easy to use Very clear interface Gives the information we need

CONS

Google calendar sync is still unclear to me

Vendor Response

Thanks for your review! Our team is available to answer your questions related to Google Cal sync. Please reach out to them at support@deskbird.com

Replied February 2024

Showing 1 - 25 of 30 Reviews