As we operate a coworking space with multiple teams we struggled to manage our car parking spaces across different teams. Communication between different teams was not as fluid as members of the same team. The App allowed me to step away from the day to day manual work of making sure people kept to a system which was dreadfully time-consuming. The mobile app is super easy to use and the customer support is excellant.

Took me a while to work out how to work out the backend, that said, it is a very easy fix. Given the team, I am sure they will streamline it in no time.

Really good, simple to use and haven't had any issues so far.

Really simple and easy to use. When you need to book a last minute spot you get notified immediately.

Allocation of spaces is based on use rather than when spaces were requested or how many are free.

Great experience overall very useful app

Easy to use and great value very useful for work

Sometimes it signs out when I need it which isn’t great when I need to look at my space

I honestly love it. Our old system required us to wake up at midnight (when the portal opens) and rush for the spot. We were sleepy and unhappy in the morning. Now I get notification on Friday, which allows me to prepare for the upcoming week. And sleep better :)

It's probably the most fair distribution of the parking spots I could think of. It usually provides me a spot, but even when not, it does it in a very positive way. It's good to know even being declined at first doesn't mean I'm out of luck. I like how it naturally tries to reduce the number of needed spaces (carpooling done smart!).

The instant booking on the day could be a little faster. It should be actions I could easily do while driving (big buttons,please!). The buttons that open gates are quite small and could be larger. Same with parking instructions - eg. as I arrive to the parking all i need is 'open gate' + parking number. Not dates, calendars etc. But hey, those are really small things compared to how awesome, overall the app is.

The application is super fast, allows to request bookings for upto a month, gives real time jpdates on when booking is approved/rejected. Even gives a option to add vehicle fuel type (I can add my EV and get in the mix to be alloted a parking space with EV charging capability). I even allows me to add colleagues who are car pooling with me and grant brownie points for making bookings and releasing them when not required. Cant ask for anything more from a parking booking application.

None actually, happy with this application.

Overall experience is excellent. Easy to use.

Ease of use. So easy to book spaces at each of our offices and to see if any free on the day.

Would be good to choose am or pm as I work part time on some days and would free up spaces for other staff.

Wayleadr has been so great to use for booking parking spaces at work. It's simple and easy to use, the interface is user-friendly and the nudge function is helpful when needed. It's pretty straightforward! Would definitely recommend to other businesses looking for a similar product/service.

It's organised, simple and user-friendly

we sometimes have issue with the boom gate opening but unsure if this is a Wayleader issue or a facilities management issue.

I am a very happy user. Convenient and reliable.

Very easy to use. Customer service is quick in response. Happy to have my car parking space booked for two weeks in advance.

There's nothing to complain about. All good. Like Wayleadr

Being able to know that I have a parking space available to me, without the stress of searching for one as I arrive

I used to be able to book up to two weeks ahead and now it is just one week.

Wayleadr has increased the utlisation of all of our limited parking spaces and provides a fair opportunity for all team to get a park.

I like that it provides a fair way to access parking and helps me plan my week. I also love the check availability feature to pick up any last minute parking spots if needed.

To be picky, the request booking UX could be a little simpler.

ParkOffice has given us all visibility of our car park before we even leave the house. As an admin it has been a great reporting tool for high demand days/ weeks A terrific feature is the ability to ensure those in most need of a parking space get one.

The new Analytics feature is incredibly helpful to report on the app usage over a given time period. The mobile calendar, reminders and notification features are incredibly useful in ensuring our users are well informed of their bookings. The desktop dashboard Calendar is incredibly effective in comparing % of occupancy over the course of a month.

Integration with our barrier proved to be difficult due to phone signal constraints. Employees arriving at the same time from opposite directions and pressing the open button around the same time caused confusions.

The ability to know if parking is available in advance

That I can't request one months parking in advance

It is providing parking for staff who have not been able to park in the office without the service and it all works so simply by email or by using the mobile application

Wayleadr is an app we use for requesting parking in the office. It is excellent because we have a small carpark and lots of staff, so this company has helped us share the spaces among the people who need them with our new hybrid working policy.

There is nothing I do not like about this system as it helps me get parking in the office where i would otherwise need to use crowded public transport that is uncomfortable and expensive

Ability to reserve parking ahead of time

If a reservation is not approved, it still asks for me to release the reservation. This does not make sense to me.

Security of being given a space takes the stress out of worrying about getting a space

That the spaces get allocated from the top to the bottom

It is really accurate and helpful! Can’t imagine a better app

No recoomendaitons or improvements - the app is already perfect

Easy to use and online accuracy for booking parking.

Allows me to plan my parking for the following week.

its easy to use and keeps me updated frequently

Unable to submit requests beyond 2 week horizon

I use WayLeadr to book all my Parking in Cambridge, MA. It is an easy to use app and intelligent to find parking spaces close to my work site.

Nothing at the moment. Occasionally I found App unresponsive but that could be due to internet bandwidth issues in parking lots.

Hassle free, I used it at home on Windows laptops, personal android phone or pn wok iPhone seamless cross platform functionality.

The app and the ease of use, the reminder function is great

I have no negative comments. Overall I find it extremely helpful to my daily commute.

Both the mobile app and desktop versions are so easy to use, What would have been a boring process (booking by email or updating a spreadsheet) all of sudden became a very simple (borderline enjoyable) task. Great work on the design and UX. It is one of the best apps I use for my work.

There is very little to dislike about the app if I am honest. I cannot think of anything.

This app is a gift

this application has changed the way our office parks for the better, before lockdown i could not park in the office as i did not have a spot but thanks to this application i can now pick up the spaced that people who are working from home have released and it has changed my whole working experience for the better

There is nothing to complain about it just works

the mobile app is simple to download and very easy to use. That should be the case for all mobile apps but often it is not the case.

the nudge facility is sometimes slow to reallocate a space

The way it helps me book the parking space and it reminds me when i dont

Nothing really its an easy and a straight forward app to use

overall pretty positive and helpful to manage your access, booking and parking

- easy to use, real time instruction and update - push notification about whether your booking passed through

- the space is limited, no notification if 400/400 full became 399/400 if one empty space is being released - can't handle same day reservation