The quality and ease of our communication has improved exponentially. All Employee management has improved as a direct result of implementing Connecteam!

Connecteam is the solution my clients have been looking for for Staff Management!

Like anything there is a learning curve and the set up of all the features does take some time - but man is it worth it!

I love Connecteam and their Customer support is fantastic. I brag about them to all my friends and clients. They can't beleive how easy my office runs with this app. I have referred three other people (companies) to connecteam, one of which has already signed up and the other two are busy looking into it at present.

It has made my life so much easier. I use the forms feature, times clock and quick tasks. Just love everything about this app. Love the feature of the geo-fence which prohibits personnel from clocking in until they are on site. Saved me alot on overbooked hours. I love the quick tasks that runs my office much smoother than the old fashioned diary.

If I must be honest, the only thing that sometimes is irritating is that I am on advanced plan and can use most features, but some features are limited. I can use them but not to their full capacity. I would suggest that if your package allows for eg quick tasks that it allows the full function of quick tasks and not limited use. I have made a suggestion today to the lady that helped me from Connecteam to make it so the person I am assigning a task to cannot delete that task without my approval.

Their "customer service" is all online through chat, and they will always "put in a fix" and then expect you to go read some stupid newsletter to see if the fix has been implemented. They can't seem to see anything from their end as well, so they're constantly asking me for screenshots or videos of the issues. Their managers don't seem to care either. I had a video chat with one to discuss a bunch of the time-eating features, he didn't take any notes and only seemed interested in one thing that "should've been working," and still doesn't. They clearly don't care that their product is sub-par.

The employee use and ease is great. They love it. I hate it as the person who has to put things in, it's so un-intuitive and I spend WAY to much time scheduling.

They've clearly not done good product testing in this program, simples tasks like right-clicks and basic functions just aren't there. It's A LOT of mouse clicks to schedule anything. It is sold as a time saving program, but it's not, and I consider myself pretty tech-savvy. It's just very not user-friendly.

Excellent, the support team is always available and can assist me with what I need.I would highly recommend this to any other companies, hence why we agreed to film the advertisement.

Accessibility and interface are excellent.This app makes admin side of keeping track of staff hours the easiest I've seen.It is particularly helpful when it comes to employees that work in multiple places/

Getting staff used to a new clock in system will always be difficult. Some features I think can be improved on (i.e. accepting multiple shifts at a time in job scheduler, easier schedule making in app)

My team was hesitant to use Connecteam but it was so easy to learn! I love that I have access to it on my phone & computer - it really keeps me organized and I can easily stay on top of everything that is going on. Before, things would pile up quickly and communication wasn't as efficient as it is now. Any problem I encounter is QUICKLY addressed by customer service representatives!

Every feature we use has streamlined and organized my team for the better. The customer service is excellent and the ease of using the app & website is so simple! I really appreciate the videos on each feature - I much prefer learning it on my own and then sharing the videos with my team to help them become more efficient as well.

I wish there could be a combo package. While I primarily use Connecteam for "Operations" it would be nice to have some more than the free options in HR.

Brilliant. Absolutely brilliant from the design to the usability to the support articles and videos to the customer service. This is a great platform and a great team and i'm looking forward to growing with it in our small organisation.

The simplicity and scope of the software. It packs so much in while keeping it relatively easy to use and administer. I'm really impressed.

I think the pricing model could be a little more flexible for 11 - 30 level organisations but offering a free version for firms under 11 employees helps a lot with that. The editors can be a bit cumbersome (the Text editor windows in many cases are small compared to available screen real estate). There is no auto-save so if you have connectivity issues, or have fat fingers when using your mouse... bye-bye work. These are by no means deal breakers though, just things to be aware of and I'm sure they will address these in the long term. The automation cannot be routed between different segments for different activities (e.g. employee signs this, then send to admin assistant to review, then send to the manager to sign. Again though these are by no means deal breakers and I'm certain these features will be added in the future.

Connecteam is an efficient app that has helped me build training databases and easy reference materials for team members. It is also an effective way to communicate with and assess team needs throughout the work week.

Connecteam is efficient and affordable. Team communication and training materials are easily accessed, and created without a large learning curve. Customer service is very responsive, and works tirelessly to fix software issues that arise.

The scheduling and calendar piece of the app used to be difficult to coordinate with google calendar, however, I have not re-tried this after new features have come out. I wish more administrative capabilities were available via mobile device access.

It has been a massive time saver, if you don't make any entry mistakes! Our staff love using it, we get very little down time too. To be honest, the only issues we do get is on IPhones that need to update their OS. If the employee doesn't do it very soon after notification it can cause Connecteam to stop working properly. Even after removing and downloading again. Learning curve for the phone owner i'd say!

Excellent one time entry scheduling. Scheduling up to 12 months in one go! With either: weekly, daily, 4 weekly. 3 weekly, monthly or quarterly schedules. GPS location clock in and out. Very little usage of data on employee devices! Easy export to Excel for payroll management. Break down of all jobs worked on, plus rounded up time spent on say, "travelling between jobs". Makes it so much easier to manage our payroll when we use detailed itemized payment categories (Basic pay, travel time, commercial rate, mileage, holiday etc...).

It would be good when inserting a PDF or picture in Updates, you can also enter some text to go with it.

Terrific Software. Only spoke to support once, they responded within a few hours (and bear in mind we are the other side of the globe form them) so very happy. We were purchased a high tier of the product but not the top tier, about a month ago they stopped billing us as they announced it was to be free for under ten employees. However, this software is a great contributor to why we won't be under them employees for much longer.

Our entire business is based around scheduling, we send workers out into the field and their tasks and shift times are liable to change with no warning. I sit at the desktop app in the middle of all the action and my team use their mobile phones to update me constantly. Lots of software does that, such as Deputy etc, but I liked the ease of scheduling. One you adapt the language (for us "job" = client and "user" = team member so it's pretty easy) It's excellent at long range repeated scheduling, and then altering the schedule on an hurly basis as things unfold.

There's a little bit on going in and out of the Job Scheduling and Time Clock areas, would love to be able to see both simultaneous of link them e.g. click on a past shift in Scheduling and go straight into any shift change requests for it that exist, but other than that, not much!

We are very satisfied with the app, as well as the service! Thank you for helping us work through the initial transition and we appreciate your team's attention to detail. Our staff have adapted to using the app with incredible ease and we are looking forward to using this as a tool moving forward.

The user-end is designed for mobile use, so it's super convenient and easy to use your personal mobile device to stay connected with the team. There are so many time-saving features available that take advantage of the tools we already have on hand and make an impact on our daily operations. The mobile app is clear, looks great, and even incorporated our logo into the initialization window. Very professional.

Our previous scheduling software had quite a bit more clarity and control over schedule creation, shift swapping, time-off requests, and general management. ConnectTeam has a functional scheduling feature, which is honestly better than some of the other apps out there, but this aspect could use some improvement. As with any good app company, they have assured me they are continuing to develop this feature and will release any improvements in an update.

The app is fully fully featured and even if it were not as full featured, support has been so incredibly good that I would have signed up just to help them because they really have a passion for helping people.

The time clock and messaging features attracted me and then there are so many other bonus features that adopting Connecteam was a very easy decision. I love the idea that training is now a lot easier remotely. I love the task management. I absolutely LOVE the workflows - solved a big problem for us.

I hesitate to put anything here because support has been incredibly responsive. They really are amazing. The only thing I can say is that we have noticed a slight delay in notifications. By slight, I mean a minute or so sometimes.

Use it everyday, works well for what we need within our budget.

Easy to setup and implement with a large team. Video tutorials make teaching your less than tech savvy employees simple.

Would like for it to link the different areas together, user info to timesheets, schedule, workflows, etc. Feel like you are duplicating some important info. Needs timesheet approval flow.

It's been an overall excellent experience. Highly recommend!

I tried about 20 different platforms for workforce management before deciding to go with Connecteam to manage my 75 employees. I'm a part-owner and COO of a chain of pediatric urgent care clinics in the DFW area. One thing my company struggles with is managing so many staff members when our administrative and management staff work during the day, our clinic staff work nights and on the weekends, and additionally, our employees are spread across 4 different clinic locations. I've been incredibly impressed with the scalability of Connecteam--- they are the only app I've found that allows me to do everything from employee scheduling and new hire on-boarding to extensive employee training via videos and quizzes and even monitor and display metrics for performance in different departments. It's simple enough that it's not overwhelming in the way some platforms like Zoho can be, especially if you are a business owner who is setting it up yourself, but there are still enough options to allow you to do almost anything with it-- and they're adding new features almost weekly. By far, however, I've been most impressed with their IT support. FREQUENTLY I've messaged their IT via chat at 2am in the and received a solution by 4am. It's made me very happy with the platform, and when small glitches or issues do arise, I feel supported and confident that they'll get a resolution together for me quickly-- and they always have! I really can't say enough good things about this platform!

One thing I wish the platform had was a way for multiple people to input information into a field via the app and then see and edit both their submissions and other employees submissions through the app. Many times information will be submitted by my employees that I need other employees to be able to view and work on collaboratively, but there's no real way to do that now strictly through the app. For example, you can submit information via workflows, but to see that information in a spreadsheet, you have to log-in as an admin into the connecteam website. Obviously I don't want to give all of my employees admin access or train them to use the website platform. I'm hoping this is something they'll be addressing as they add new functionality.

Overall, I think I am one of your BIGGEST fans! Connecteam has allowed me to do more in a shorter period of time and reach all of my teams immediately. It has forced me to ensure all of my locations are equipped with tablets to ensure training success as well as performance enhancing. I know there are several items I have asked about and know that they take some time to develop, but when I ask about them, I am comfortable knowing that they have a workflow in place and moving towards making it happen.

I am a HUGE fan of the Connecteam App. The fact that the app is constantly evolving with new and exciting tools, make it easier to use and keeps my employees engaged and wanting to add more. This allows for the day-to-day activities to be done faster and from one location. The Customer Service I have received is AMAZING. When I have questions or thoughts I need to work through, they are right there with information to help me make the decision to improve my process.

Not that I like it the lease. 1. Having the ability to view a single user activity. Pulling any documents with their name or ID # to view their progress. 2. Having the ability to create a user path or required training path. 3. Have the ability to create and save templates in Updates. 4. The ability to change the icon/color once the new item is created. 5. Quiz - Complete update: able to have multiple ways to answer the questions, scoring, if there is an incorrect answer, show the correct answer. 6. When making an quick update, not having to resend to everyone, just the individuals that are being added

It's been amazing! The chat and support team are great! The features all work and perform as expected or better, and the ease of use for new employees makes getting our team up and running easy! Great job, we can't imagine running our business without connecteam now!

There is not a feature on connecteam that we find clunky or hard to use. The feature that has helped us the most from an administration standpoint would be the timesheets and timeclock. The way the feature works with staff able to modify shifts, and admin getting alerted for approval has streamlined our payroll. The function that helps us manage our staff the most would be the messaging, directory, and updates. Having our staff connected through this has really helped our performance and optimization. The scheduler is another feature that we would be lost without.

I honestly cannot think of anything! From the onboarding and inclusion of new staff, to the ability to schedule, contact, and process payroll connecteam has become essential to our management and a one stop, do it all app for our entire team. One small complaint is that several features appear to be available but I end up getting an add to upgrade. It made learning the platform a little more difficult for me in the beginning, but other than that no complaints. (and even that feels nit picky).

The thing I love most about Connecteam is the simplicity of using it. It really is just so easy! It's got a really clean interface. Customer service is BANG ON!!!

There's a few minor issues such as not being able to change employees kiosk codes, I feel like if they made it something like their bank card pin number, then they'd be less likely to share between each other. It's pretty costly... we have an advanced plan, which is expensive for the simplicity of what we need, but worth it, but need to pay more for additional features, and different items are in different packages, so essentially if you wanted one thing from each feature then you'd end up paying a LOT. I'd love a simple calendar option as well.

Connecteam took us out of the land of paper and into the digital age. We are no longer spending days adding up timesheets, mileage logs, and having multiple calendars to keep track of vacations or having to print out phone lists. The employees can quickly engage with each other and do it quickly and efficiently. Customer service has been amazing from the start. They are quick to respond, willing to make video trainings just for me and are willing to take my ideas for change and work on them.

This system was easy to learn and easy to implement. Getting 40+ people who were stuck in their ways to accept something new....it had to be good! They have loved the chat feature, directory, and updates are a great place to acknowledge Birthdays and special accomplishments. I've also used it for annual training and onboarding, wow....has that saved me mountains of paperwork. The time clock feature is great for tracking their appointments with patients and the Job Scheduler we use for vacations.

Because our payroll has to be so detailed because of healthcare we are having to figure out different ways to get the totals for payroll but we are getting it figured out.

My overall experience with Connecteam has been extremely positive. Our company was using a patchwork of various software solutions to manage our remote workforce, but Connecteam allowed us to consolidate all our management needs into one platform. The customer service team was incredibly helpful in getting us started. We were able to quickly involve new employees, communicate with our remote staff, and track each individual's performance. The automated reports were also invaluable in helping us identify areas for improvement.

Connecteam is a comprehensive cloud based field service management and employee engagement software. It is designed to help businesses streamline their work processes and increase employee engagement. The software offers a variety of features and modules to help businesses improve communication, increase efficiency, and reduce costs. Features include task management, time tracking, asset tracking, customer management, reporting, and more. Connecteam also includes a mobile app that allows employees to access their work tasks and processes from anywhere.

Setting up Connecteam may be a bit complex and time consuming for businesses who don’t have the technical expertise.

Intergration with QB was easy and smooth. Once trained the interface is easy to navigate

The workflow section seems unnecessarily difficult to navigate. Adding contacts and syncing them to jobs is very clunky

The platform provided a comprehensive solution for employee communication, engagement, and workforce management. Its user-friendly interface made it easy to navigate and utilize the various features.

There were several aspects of Connecteam that I found particularly appealing. One of the things I liked most was its extensive range of features for employee communication and engagement. Connecteam provided a comprehensive platform that allowed businesses to create and distribute company-wide announcements, facilitate team communication through chat and discussion boards, and share important documents and resources. Additionally, the ability to create and schedule employee shifts and manage work hours in real-time was highly convenient for businesses with remote or mobile teams.

One area that I liked least was the limited integrations with other third-party tools. While Connecteam offered a robust set of features, the lack of seamless integrations with popular business software might be a drawback for organizations that rely on specific tools for their operations. Having more integrations would have allowed for a more cohesive workflow and easier data synchronization across platforms.

I am more than happy to submit a review for Connecteam! Their product & services are superb! The Connecteam platform has been a perfect addition to our small business that is headed for a rapid growth. The Job Scheduling tool has saved our company time and money and greatly improved on our communication with field crews. Their Support Staff is always right there to answer all questions, offer training, fix issues and even submit ideas for change to their platform. Our first year with Connecteam has been a wonderful experience. Give this product a try – your employees with love it!!

Integration of the Job Scheduling Mobile App was super easy. We had a Spanish speaking woman who we had great difficulty communicating with and she was immediately able to use the Mobile App with no problems. It made a huge difference in how we interacted. Also happy that our Spanish speaking crews can now see their tasks in something other than English.

I feel we would benefit by upgrading so we could use the search function and also the ability to attach Workflows to our crews tasks.

I am satisfied with connecteam, for the current status of our company, but I am looking into options that can have the above mentioned cons

- The software is very user-friendly - training our new employees on the app is very versatile. - The GPS tracking feature is very useful for the dispatchers that monitors employee clock-ins - Customer service is nearly perfect - I have never had to wait more than few minutes for assistance - Connecteam is our only scheduling-platform we utilize currently

- It would be nice if we could intergrate time-clock with our payroll system - quickbooks - features such as hourly check-ins especially for shifts that are overnight, this way we can ensure employee is alert atleast every hour - the employee who do not have a smart phone - trust me they exist - it would be nice if there was a website feature or call-in option that still tracks GPS - Alerts to a designated email when a schedule shift has not been clocked into by the employee -Sending alerts to the employee that they have not clocked into the shift

The Connecteam always reached out promptly--within minutes--to help resolve my issues. Even if the issue wasn't resolved, the still kept in touch to let me know what was going on.

It allowed me to process payroll quickly and accurately, reducing payroll processing from a 6 to 8-hour tedious (and dreaded) operation, to less than an hour, even during peak season.

Processing payroll for a bimonthly period was not easy, and we never quite worked all the bugs out with that. In the end, it was easier to switch over to biweekly pay periods to eliminate the problems with calculating overtime across calendar weeks.

Excellent and getting better each day.

The ease of use overall and the benefits in being able to communicate with a large team

The fear that staff feel like it is big brother, such a great tool but still some hesitation from the older workforce.