Recruit CRM was not our initial choice. The three of us were doing a lot of research and demos over months. We had our preferred list narrowed down to three other ATS/CRMs, and then someone recommended Recruit CRM. So, we all sat in on one more demo, and we were pretty much sold. Of course, I still wanted to analyze every detail and offering, but Recruit CRM was the clear winner after all of that.

We love how easy it is to source candidates and contacts outside of the CRM. We can seamlessly add them into our work flow (jobs, hot lists, pipeline, etc). We all came from ATS/CRMs where importing candidates and contacts was really cumbersome and glitchy. We launched the business three months ago, and we were able to move SO much faster because we had an ATS/CRM that kept us out of the weeds of data entry. We also really like the mobile app. (If needed, I could probably just sit in my car and work a whole productive day with just the mobile app.) Another cool feature, which was new to us, was the "deal sheet." We weren't using that day one, but as we got going we realized that it is a very cool, customizable tool that we now rely on.

You can search all notes but at this point, if you log something as a "call log" the text you input is not searchable. We would love to see that feature added! Recruit CRM allows users to vote on updates, so it could be in the works. We are also looking forward to the upcoming email sequencing feature.

Super good - great tool, always open for improvement

easy, great user-experience, customizable, incredible customer support and contact

Sometimes extra push is needed to meet promised customizations in time

uploading candidates

EASY TO USE nice interface in general , GREAT CUSTOMER SUPPORT ALWASY FAST AND HELPFUL! :)

that it starts to work too slow when uploading more than 100 candidates

I don't have a bad word to say about the platform or the team. I'm 100& satisfied.

Very intuitive and easy to use. Simple to train new staff on, add-ons such as adding clients and candidates easily are great and saves all our staff a considerable amount of time. They are agile and quick to respond to requests and have never let us down. Candidate flows are a great touch especially with the Kanban board option.

Initially it was the candidate search function but this is vastly improved now

I am using it every day, very helpful with all the notes one can make

It's user friendly, easy to use and navigate

I can't use all the features that usually the mailbox has. Like, I can't delete or move emails

Great! It's been easy to set up and their customer service support team has been great at getting back to me quickly. They also like feedback.

Things are organized and once you understand the settings feature, the workflows are really great. You have lots of options and flexibility. Email tracking is the best!

I'd say that when I get a phone call to open a job (a brand new client)...I have to establish the company name and contact person prior to taking notes on a particular role. It would be nice if we could just start taking notes on the role and then add the contact person/company name afterwards.

Easy to understand how the system works and the technical support from the RCRM team is unique

sometimes it loads between pages for a "long time", 3-6 sec. No tragedy

- Ability to customize to own requirements - Intuitive and easy to use - Onboarding went easy with the RecruitCRM team

- little support for freelance recruitment -> need to add everything for this business model

Customer service is fantastic! I have never waited in a cue or not have my question answered in a timely manner. I really like when the team sends me videos so I have those as a reference.

With any tool you can always think of ways to improve but so far the road map is in line with improvements we have wanted to see.

Great for recruitment tracking! The filters are easy to navigate through and help keep things organized.

N/A, do not have any complaints or suggestions for improvement at this time.

Overall experience is positive. They were very flexible in scheduling our meetings outside their business hours, and simply were easy to work with and get the job done.

Easy to work with and communicate. Strong effort to bring in members of our team and understand our needs. The platform itself is the best in the business.

Would have liked if the reps understood that we are not interested in certain components re functionality, so no need to visit those in the future.

I spent a long time researching CRMs, demo's plenty. If you are looking for a quick, intuitive system which you can completely tailor to your specific needs, this is a very impressive emerging player in the world of CRM/ATS's. The proactivity and volume of updates in their roadmap is what will make them into a serious player in the not too distant future

The thing for me is their responsiveness to feedback and the pace of updates that are coming through. If they carry on with this as they are they will be one of the major players in what is a crowded marketplace Also: - Highly customisable - Easy to use - Support through videos and directly speaking with them - Not cumbersome. Minimal clicks.

Nothing so far. I would've said about having an open API which I now understand is in the Q4 pipeline

One thing that I didn't get to mention is the level of customer service we have received. I never had an issue that was not responded to at least within 12 hours, often, I get a response within minutes or hours, depending on business hours. Not only would there be a response, but a resolution would be quickly reached in a thoughtful and concise manner. Overall, it's been great to work with/ partner with the RCRM team. They have truly expanded our ability to place candidates and has had major consequences to our revenue.

Candidate Status Tracking by Job and the Job Posting features were the most critical features when we started off. We needed a quick, efficient, and cost effective mechanism to intake candidates and move them through a basic recruitment pipeline. We have evolved since our initial use and heavily use the API to assist in the customization of experiences for our Clients and candidates. RCRM is still the foundation of how we track Jobs, candidates, candidate communications, etc. We have a small team that is able to handle a relatively large workload, which is all made possible by this software.

Now that there is an API that is regularly improving, there is not much we dislike about this software. It provides all our basic needs and the API helps us reach beyond that.

I love working with RecruitCRM. Very easy to use software with multiple features, a really amazing google extension addon, and a mobile app. Has all of the features, I need.

[SENSITIVE CONTENT HIDDEN] and the team at RecruitCRM are amazing. The features are very straightforward and easy to use. However, if you run into an issue, the team has been more than willing to go out of their way to get you an answer. Great support and now that they have a mobile app, it's a very smart play

My only beef with RecruitCRM is with API integration. They offer it and it's very easy to implement. BUt you have to be on their enterprise package which increases the cost of each user across the board. A minimal concern but still a concern for our small business.

The product is quite easy to use, with useful features and easy-to-follow paths. Moreover, the support is really reactive and efficient !

Candidate follow-ups are not always easy : the KANBAN view is not really easy to access quickly, and the sorting of applicants is not really convenient to use and quickly treat them

Overall, we have been happy with Recruiting CRM as we launched a new, boutique firm. We've found it easy to use overall and functional to meet our needs as we've launched and grown. The kanban view is the best I've seen in competitive products and easy to manage candidate flow within a job. We haven't exercised all features of the platform yet but will in the future.

Intuitive and easy to use. We are a small firm and selected the product over 4-5 other products (Bullhorn, Crelate, Zoho, etc). It seemed more intuitive, easier to configure and customize for our workflow, and had some views that were big differentiators (e.g. visual kanban board of candidates within a job). Very happy so far with the product and the service provided.

The product continues to evolve and add features that align better to executive / low-volume recruiting. Core CRM features aren't as mature as something like a Salesforce CRM but have good features and templates to communicate with candidates and contacts.

Easy of integration. Source candidates, clients from LinkedIn. Chrome Extension

Anonymization for executive job posting could be improved.

We’ve been using this system for about 4 months and compared to our previous well known crm system, Recruit CRM out performs by a country mile.

Within reason you can tailor the database to work for you. Plus there are a lot more features than other similar systems. However I’d say two of the strongest features are the ease in generating a formatted CV and importing from LinkedIn. Love that.

At the moment not really. Perhaps more visibility of some of the candidate fields when you add additional fields to complete.

Easy to implement and use cloud based recruiting focused CRM. Highly recommended.

Upon sign up, the migration of data was done efficiently. Product is always evolving and and technical issues are quickly dealt with.

Not many negatives as the work flow of the CRM is consistent with the way our company works.

RecruitCRM really has been a valuable contribution to our business growth (turnover multiplied factor 7 in 2018, factor 3 in 2019). It allows all of our staff to work on one platform for business contacts and aplicatant tracking.

Having one system for CRM and ATS is the main attribute. The helpdesk is always available and very helpful. There is a great link to LinkedIn, it supports and tracks our communication within our company.

Some of the dashboard functions could be improved, we are in contact with the programmers to improve the functionality.

Very good experience

Great candidate tracking facility, good Linkedin integration, lots of automated facilities, full SaaS solution

Not so good for managing the sales process

From soup to nuts my experience has been great. I am starting to use the product daily. This CRM pays for itself. I am learning that the product is very easy but there are so many features that I should be cashing in on. Customer service is by far A+. There are never any issues with this CRM. If I have a question on how to use a certain feature they respond. They take there time and make sure you are satisfied.

Recruit CRM is very easy to use. I was able to tailor it in a way that works for me. It is very easy to setup.

I have ZERO cons with this product or their customer support!!!

Fantastic, the support is the best of any software, direct on demand 1:1 support, super responsive and friendly. In addition, they are constantly developing professional new features so this great ATS/CRM is only getting better and better by the month.

The software is very user friendly while still holding a lot of advanced functionality and features, perfect for staff learning and usage. It supports mass volume hiring and mass applicant tracking, while also being ideal for more direct CV sourcing. With the CRM included it creates a full circle sales and recruitment, all connected, which is a game changer for us. So much transparency.

There are a few features we would like such as sms messaging but this is being developed as they are always adding new features.

It a good product for our needs.

The integration clients and JOBs and Candidates are essential to our business. All in one place out of the box.

Tracking jobs on day to day. Each recruiter is assigned to multiple jobs. We need to follow the progress job by job. We have to use Asana to do that. Reporting is not great. Need more flexibility.