All Zoho Workerly Reviews
1-25 of 71 Reviews
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Nick
Verified reviewer
Staffing and Recruiting, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed April 2024
great software
i like it and will continue to use it - beats my old system
PROSi like that we don't need timesheets any more
CONSit's not been easy to set up or find advice about setting up
Reason for choosing Zoho Workerly
more up to date and integrated with better overall financial visibility and speed
Reasons for switching to Zoho Workerly
our legacy system was initially designed in the 90s and has been updated ever since but is out of date
Loni
Verified reviewer
Staffing and Recruiting, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2021
Excellent customer service and great product...almost perfect!
Overall great experience for us. The product works well how it's intended to. They have lots of features. Many of the other platforms we looked into did not have as many features. It is definitely priced well for what you get.
PROSIs very feature-rich and the product works well. I haven't experienced any bugs or glitches yet which shows that this product is solid and they QA well. It seamlessly works with other Zoho products too which is nice and the customer service is amazing. They are very responsive and helped us quickly get up and running.
CONSThe UI is basic but gets the job done. I've seen products that look nicer but that didn't have all of the functionality so for us, functionality is more important than looking pretty. We wish that we could have our contractors log more than one shift per day so that would be a feature request we have. Also, new temps have to be invited by mobile which is not perfect, they should have an invite by email option.
Reason for choosing Zoho Workerly
It had all of the features we wanted without any other add-ons or expensive customization to add on and the implementation was fast.
Reasons for switching to Zoho Workerly
Upwork ends up costing us a lot more to run our backoffice on there and they don't have as many features.
Gabrielle
Hospital & Health Care, 2-10 employees
OVERALL RATING:
3
EASE OF USE
5
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed October 2023
Still Trying Things Out
It's hasn't been the greatest. We attended a meeting with a rep to go over questions regarding the implementation and the whole meeting the rep kept telling us that they didn't know how to answer our question and that they would get back to us. The meeting ended with the rep instructing us to send an email with the questions we had during the meeting because they weren't able to answer any of our questions. It felt very wasteful and not very respectful of our time and interest in the process. I personally would only recommend Zoho if there's an agency that needs a scheduling software.
PROSThe scheduling system is very straight forward. It's nice to be able to see all the Temps currently scheduled in for work. We have done at least 10 demos and none of them had all in one scheduling like Zoho does.
CONS- Customer Service takes a while to get back to you as their headquarters are based in India. You will get responses very late at night or at the crack of dawn. Also, there doesn't seem to be just one agent assigned to your file.- The same employee cannot be deployed to another assignment with a different pay rate. This is very inconvenient because Staffing Agencies provide different pay rates for different assignments based on the distance, workload, and in some cases, holidays/premium hours worked.
Shah
Staffing and Recruiting, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2021
Great System
Great team, great service and great suite of services and internal integrations
PROSThe Workerly & Kiosk App. It's a great product that specializes in automating and simplifying the staffing process.
CONSNothing really, the software is great overall, some features can use some development but they have those features in the pipeline.
Reason for choosing Zoho Workerly
Cost and the ability to customize the system to meet my needs. Customization can be done at the admin level instead of reaching out to the product development team.
Reasons for switching to Zoho Workerly
Cost and Service Offerings
Vendor Response
Good Day! Thank you for the wonderful review. As you had mentioned, YES there are a bunch of features in the pipeline and will be live shortly. These functions will ease your scheduling process. We are happy to support you in your evaluation, for additional assistance -kindly reach us at Support@ZohoWorkelry.Com
Replied June 2021
Anonymous
2-10 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
Offers everything you need but at an expensive cost!
Does what it says it will and more - however the per user payments system, kind of ruins its potential for smaller businesses dealing with contractors and freelancers and a high volume of staff/contractors working at numerous locations and on a list of different tasks.
PROSOffers solutions for every possible scenario with regards to employee and contractor management, time-keeping and task management.
CONSHave had issues with timesheets and the calendar not updating in real time and sometimes taking a few hours for information to appear correctly.
Reason for choosing Zoho Workerly
It offered a whole list of other apps and integrations which as a package are far superior than most alternatives and the real time t8me keeping and location based app offering was critical for us and none of the alternatives offered such an in-depth coverage in this area.
Vendor Response
Thank you for taking the time to post your review. So glad to hear that you're enjoying the time tracking aspect of the application. If you ever have any questions, feel free to write to us on Support@ZohoWorkerly.Com Happy Scheduling!
Replied March 2023
Anonymous
11-50 employees
OVERALL RATING:
4
EASE OF USE
2
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed February 2022
Excited to Learn More
There are a lot of pieces that must be done in the correct order for it to work. There is no easy way to see the system in action without following the required steps.
PROSThe idea of everything seems easy and straightforward, but we're having some difficulties navigating it. It would be nice to get a walk through of how to use it with all the capabilities possible. It has potential to help our company track contractors, schedules, payroll, and commissions. I would like more information!
CONSNeed more information please! The idea of everything seems easy and straightforward, but we're having some difficulties navigating it. It would be nice to get a walk through of how to use it with all the capabilities possible. It has potential to help our company track contractors, schedules, payroll, and commissions. I would like more information!
Reason for choosing Zoho Workerly
We use the CRM and are looking for ways to house all our company information in one place.
Chris
Verified reviewer
Staffing and Recruiting, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed October 2020
Zoho Workerly
Overall the setup was quick and easy and allow for better communications with temp staff.
PROSZoho Workerly was easy to setup and deploy across our temp staff. Its helping us communicate during COVID and continues to allow direct communication and push notifications through the app.
CONSWe currently also use Zoho recruit and I wish some of the functionality of workably would be available in one application combining the two would be great. This would limit the need for the two cost.
Reason for choosing Zoho Workerly
Cost was a big factor, setup and deployment as we were able to do things in hours with no setup fee.
Tara
Health, Wellness and Fitness, 2-10 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
Staffing Solutions
Zoho Workerly is user friendly. I have used Zoho Workerly with another company and it saved the client a lot of time.
PROSThe software allows our staff to enter a job and select only the candidates that would best fit the clients needs. It allows us to keep track of who is up-to-date on their licenses and certifications.
CONSThat clients can't log in and submit jobs.
Reason for choosing Zoho Workerly
I use Zoho products so I wanted to have consistency.
Reasons for switching to Zoho Workerly
The program had some flaws and as a paid subscriber, I found that some of the functionality was difficulty to understand.
Vendor Response
Hello Tara! Thank you for the wonderful feedback. Kindly note, Client Portal is in our roadmap. With that portal, clients can log in and submit jobs, review timesheets and approve them. We will keep you updated on the progress of this feature. You may reach out to us at Support@ZohoWorkerly.Com for any additional assistance/information. Thank you.
Replied June 2021
Kellyann
Hospitality, 51-200 employees
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2021
Chefs2Go Workerly
getting rid of manual (paper) timesheets working with employees based all over Australia
PROScustomer service is amazing, and ease of getting timesheets approved
CONSsome of the navigation is hard to get your head around
Reasons for switching to Zoho Workerly
too complicated for staff and clients to sign in etc
Anonymous
1 employee
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2021
Great product
Fantastic customer support in implementation.
PROSIntegrates with my crm product and very simple and easy to use. Customer service is great!
CONSCalendar functionality could be a little better
Reason for choosing Zoho Workerly
Price and simplicity in managing the workers
Neil
Hospital & Health Care, 2-10 employees
Used less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2021
Zoho Workerly is Yet another Amazing Product of Zoho Corporation!!
We actually are developing two seperate versions of Workerly for two different markets. Our development team has been busy building our marketing strategies and Zoho Workerly has been very accommodating with us while we customize our version to take to market. I can't think of anything further to say except, when you make the decision to work with Zoho as your main business platform you are putting your business in good hands. Zoho will continue to make enhancements to existing products and offer their users new and exciting products that reflect todays marketplace.
PROSI started previewing Zoho Workerly in its early stages. It is the perfect platform for any entrepreneur that wants to start a Temp Services Business. We run a number of our businesses on the Zoho Platform and not only does Workerly allow us to integrate with the many other great Zoho products but it also has integrations for just about anything you will need to customize the product exactly the way you want it.
CONSI can't say there is any real cons of using Zoho Workerly. Like all Zoho products, there are features that various users want and maybe a specific feature is not currently available. I can attest to the fact that after 10 years of immersing my businesses in Zoho Products that if there are any important features you can think of, the Zoho development team is already thinking of these and working on adding them. Trust me, its like Christmas every day with Zoho when you open your control panel and there is a message saying check out the new features we added this week. Geolocation is my hope that will show up soon for locating temp workers. But even this is not an issue because Workerly just added a time clock feature where the temp takes a pic of themselves on arrival which gives the same result. Kudos to the development team!!
Reason for choosing Zoho Workerly
I know I looked around a when we started customizing Workerly but only to see if any possible competition I might have may be able to offer something that Zoho Workerly didnt offer. The fact that I can't remeber the names of those products clearly means they were un-remarkable compared to Zoho Workerly!
Hillary
Verified reviewer
Construction, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2023
Zoho Workerly is the Effective Project Scheduling Platform.
The Zoho Workerly document management is impressive and to manage employees information from one system is very productive.
PROSThe planning capability with Zoho Workerly and easy creation of multiple Construction project reports and the ability for collaboration across Engineers is beneficial.This tool provides accurate project data analytics and the workflow management and data sharing through Zoho Workely is nice.
CONSQuite responsive scheduling system and very smooth on its initial deployment and interface setting was an easy process.
Eric
Information Technology and Services, 11-50 employees
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed April 2023
Simplify talents matching to Jobs
We are trying to simplify and automate the client projects tracking and talent matching process. Zoho Workerly has some potential, but lacks the maturity in functionalities.
PROSThe integration between talents and projects and clients allow for easy matching of talents skills and projects needs.
CONSThe user interface is not intuitive. The logic for the workflow is sometimes more complicated than needed.
Reason for choosing Zoho Workerly
We are using other zoho products : Zoho Books for accounting, Zoho Recruit for staffing recruiting and Zoho CRM for Sales.
Steve
Human Resources, 2-10 employees
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed November 2020
Workerly Trial Review
Very good. I will be purchasing and integrating with my other Zoho subscriptions
PROS> Integration with Zoho Recruit > Ease of use > Seamless Timesheeting and Billing functionality > Exceptional end to end management for temp workers
CONS> Not as fully Integrated with Zoho Recruit & Zoho Books as i would have liked
Reason for choosing Zoho Workerly
The Zoho platform
Vendor Response
Good Day Steve! Thank you for the feedback. I am glad to inform you that Zoho Recruit and Zoho Workerly tight integration is in our pipeline, we will be working on it at the earliest. We would also love to hear your business requirements on the Zoho Books side of integration with Workerly, kindly email us at Support@ZohoWorkerly.com - We will be glad to walk you through the entire setup. Thank you.
Replied November 2020
Daniel
Staffing and Recruiting, 2-10 employees
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2020
Workerly Excellent
Excellent customer service at a great price
PROSSimplicity and support response also Price. We also like the other products we will use in the future.
CONSsome clunky bits but overall a good experience.
Reason for choosing Zoho Workerly
The recruitment aspect of the software suited us better.
Vendor Response
Hello Daniel! Thank you for your review. We are working on bringing in additional features in the job scheduling area - this will even more simplify your work process. We strive to support your queries at the earliest. Kindly reach out to us for any additional assistance during evaluation at support@zohoworkerly.com We are looking forward to have you on-board.
Replied December 2020
Ryan
Hospitality, 201-500 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2020
New to Zoho Workerly
Overall its a great application for our business.
PROSEasy integration with our data base and the ability to customize the functionality to work with our processes. Customer support has been great throughout the integration and trials.
CONSEarly days for us but if we have any issues, our contact has solved them efficiently and effectively.
Reasons for switching to Zoho Workerly
Cost and customer service.
Vendor Response
We thank you for sharing your review with us. We constantly working on new features and enhancements to improve the ease of scheduling.Kindly write to us for any additional setup assistance - Support@ZohoWorkerly.Com
Replied March 2021
Eureka
Human Resources, 11-50 employees
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed June 2020
Comprehensive Platform
The business problems we are solving with Zoho Workerly is time management and we've conquered our inefficient process of using multiple systems to get a task done.
PROSThis platform's automation capabilities are fantastic. There are so many automated processes to name here however one of my favorites is the timesheet management. This function makes it easy to manage and organize data.
CONSDeployment has a bit of a learning curve with it however, there are plenty of YouTube videos on line that help ease the learning curve and I like that I can refer to them over and over. They also offer webinars for each platform that we found useful. It would be nice to receive same-day customer service or have a number to call when you are in a pinch.
Reasons for switching to Zoho Workerly
I needed a platform that handles a large volume of task and temporary staff. We needed a platform built for staffing and recruiting agencies. Zoho Workerly is that platform.
Miguel
Staffing and Recruiting, 2-10 employees
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2021
User friendly and effective platform
mass invite, temps scheduling and time tracking, timesheet and invoice integration
CONScan use a uplift in design and have job calendar
Vendor Response
Hello Miguel! Happy to receive your feedback. Please note, Job Calendar is in our road map and will be worked very soon. Until then, you have other options to view schedule details and jobs. We will reach out to you at the earliest. For any additional assistance, feel to write to us on Support@ZohoWorkerly.Com Happy Scheduling!
Replied May 2021
Sony
Verified reviewer
Education Management, 51-200 employees
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2022
Good for staffing + recruitment
Manage recruit and scheduling but still not work. We are trying to firgue more to adapt.
PROSHave connect Recruit + Workerly and have job, client to manage. But still simple
CONSSchedule still difficult and rate job assign not match with business. Need more flexible to edit, to change staff and pay rate.
Reason for choosing Zoho Workerly
We are in testing and review for more day to test
Vendor Response
Hello Sony! Thank you for sharing your feedback with us about our product. We understand that scheduling can be a challenging task and that job assignments and pay rates need to be matched with your business needs. We are constantly working to improve our product and make it more flexible and customizable to meet the needs of our customers. In order to provide you with the best possible solution, could you please provide us with more details about your concern on Support@ZohoWorkerly.com. This will help us better understand your needs and work towards a solution that works for you. We appreciate your business and value your feedback.
Replied March 2023
Jodie
Staffing and Recruiting, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2021
Efficient Temp Management Tool
I like the dashboard features as it allows our business all day visibility on a readily changing workforce.
PROSMany recruitment systems miss the need for a comprehensive solution for temporary staff and contractors. This solution is ideal for filling a gap that other programs don't provide.
CONSI would like a set up wizard feature - especially when migrating from alternative systems to this one.
Vendor Response
Thanks for taking the time to detail your experience with Zoho Workerly. Regarding 'Wizard Feature' - We have a Data Migration function under the setup page of Zoho Workerly. If you are ready to migrate data from your existing software to Zoho Workerly, contact us to assist you in migrating your data. Please write to support@zohoworkerly.com Kindly click on the link for detailed info on Data Migration - https://help.zoho.com/portal/en/kb/workerly/data-administration/migrate-from-another-system/articles/migrate-data#Prerequisites
Replied March 2021
Damian
Verified reviewer
Information Technology and Services, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2022
Powerful Technology to Track Gig Workers, Temps and Multiple Locations
My overall experience with Workerly is that I am simply blown away by its' simplicity. Their team could use more resources but what they lack in resources they make up for in support. On a scale of 1-10 it is still a 10!
PROSThe Workerly App really blew me away with the ability to manage multiple jobs with automation and an integrated payroll feature. Gig workers and Temp workers must now maintain the same level of transparency and accountability with no additional hardware cost for administration with the Workerly Geo-Fencing capability.
CONSThe roster view could use a much simpler layout for the day column. A bit of control over the job module as it relates to integration could open up more possibilities as well.
Reason for choosing Zoho Workerly
I choose Workerly primarily because I love the Zoho App offering.
Brent
Health, Wellness and Fitness, 1 employee
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2021
Great for Temp Work
The service of their staff has been fantastic.
PROSHas almost every feature you would want for managing temp workers.
CONSCustomer scheduling side could be better
Reasons for switching to Zoho Workerly
Zoho workerly had way more features.
Lavar
Education Management, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
One on One Educational Services deploys Zoho Workerly for over 200 mobile staff
It's very easy to use. Quite intuitive and the mobile app features are awesome additions. Staff members only need a mobile device and in most cases, their phone is just as adequate.
PROSIts Geo-fencing capabilities and the Map pinning
CONSWe haven't found anything to dislike about Zoho Workerly and from our use case, we might not
Reason for choosing Zoho Workerly
We have a subscription to Zoho and it just made sense to try out the Workerly app we were surprised to see it fits all our needs.
Anonymous
2-10 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
Overall a good software to manage temp workers
- My overall experience has been good so far.
PROS- software is very easy to use and implement.
CONS- It is not integrated with Zoho recruit.
Reasons for switching to Zoho Workerly
The cost of the software was too much.
Rob
Staffing and Recruiting, 2-10 employees
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed March 2020
Personnel Group
Its easy accessible for candidates details and consolidation. One great feature is been able to build each page to what works for your organisation such as adding new questions, drop downs, date format cells.
CONSThe booking process for a candidate to a vacancy, its not straight forward and very confusing.
Vendor Response
Hello Rob! Thank you for taking the time to post your review. So glad to hear that you're enjoying the customisation aspect of the application. If you ever have any questions, feel free to reach out to us. We'll be happy to guide you through a quick session. In regards to candidate booking process, we will reach out to you and brief you on few best practises that will help you go easy from there on.
Replied March 2020