What we are still missing is the simple linking option with Google Ads and other PPC ad providers.

Pretty much unlimited flexibility for what you want tracked. The interface is also easy to navigate.

Self hosted is always good. A good option if you dont want to use google analytics (especially in EU-Countries good for data-security).

After using Matomo for over 3 years, there simply is nothing to dislike about it. Any dislike that arises would be purely because of bad hosting or bad configuration.

Not all information is transmitted by search engines, which is definetly there fault.

Recurring error while trying to update or customize the tool.

The platform has been around a long time (formerly Piwik) and has proven to be very reliable. Using the API to create custom reports is also easy and super useful.

Using Matomo, then piwik, we were able to greatly improve the responsiveness of the website and react to the user experience. It also helps in defining KPIs for our Marketing.

A good replacement to Google Analytics that respect privacy.

Easy to use and easy to learn. Its got everything you need out of the box.

Despite this, Matomo's advanced features and ability to be customized to specific needs make it a powerful tool for those who are willing to invest the time to learn it.

I have been using Matomo for over 4+ years now. Matomo is a great service! highly recommended.

Overall I like to work with matomo. We own the data and the handling is easy enough.

If a page had very little access, it is difficult to find its data in the reports, as it only displays the most accessed.

Sometimes hard to find some options, the report could have more options.

It's more clear and better UX. It's open source and you can host it on your own server.

Integration with Google, Facebook & Bing Ads not ready yet (but will be released quite soon).

Many hosting companies offer a 1-click-installation for Matomo. Easy & straightforward setup.

Other than that, Matomo is a very good iff not better alternative to google's analytics and the rep.

Especially if multiple user try to evaluate different campaigns you can notice the strain on the hardware.

Matomo behaved as a quality alternative for content search on our intranet and has met our expectations with an excellent cost-benefit ratio and ease of use.

I have been using Matomo for about 8 or 9 years it has always been stable and secure, i always update it regularly without any issues. And it has always been reliable.

Matomo gives you great inside into your unique visitors and their characteristics. It is great to see, how long visitors remain on the side and what actions they take.

Overall Matomo works great and can be a good supplement or replacement for Google Analytics.

Good experience, you are provided with the code easily and open source, you have all the necessary tools to take advantage of your analytics.

A user and administrator/engineer, and Matomo is by far the best one, in terms of features, ease of use, integration, and tracking, absolutely amazing work by Matomo team, bravo.

Easy to use, user friendly gui, secure and strong.

Thanks to Matomo, we know how to improve the traffic on our websites. It helps us refine your communication with potential customers.

I really appreciated the ease of installation, both as a solution and also the deployment on my sites. If you have already used competing solutions, the operation is intuitive.

So far I've been very impressed with is user interface and overall inner-workings.

Easy to use and analyze software, that can connect number of teams accross the organisation.

Its is very easy to use. Extracting reports is very easy and calculating KPI is also helpful.

I like that you can add data in from any channel. I like that you can manipulate the data to show it how you want to see it.

The integrations were tricky and we had a lot of sources to include.

Very nice visualizations (charts), very intuitive, elegant simple approach to BI. You can build dashboards very easily and fast,,, and have them published in a few minutes.

There are other products that offer lower pricing than BIME.

So far I've just signed up for the free trial but I'm very impressed with what I have seen so far.

If you are stuck in the ice ages of excel reports and lots of copy paste then i definitely recommend. The are more robust options out there but they also have a higher price point.

The simplicity of Bime's UX has also made it very easy for me to teach non-technical people across other teams how to not only use dashboards, but create their own.

Its very easy and friendly to use for big organizations with different teams working cross functionally.

Very easy to use and teach non-technical people. Extremely flexible and capable platform.

Also it's not flexible as Tableau. It's more digital marketers tool than BI tool.

Report visualization is very powerful. Very easy to use platform.

The way it connects to the database and pulls data from databases makes the backend very messy.

Excellent customer service. Very scalable pricing plans.

It's a huge time saver, low maintenance tool. I strongly recommend for any BI analyst that needs to publish their data.

This tool is incredibly easy to set up, taking you from datasource to good web-published dashboards in MINUTES.

While making dashboards , there is a lag of some hours.

US Dollar

Take back control with Matomo. You own 100% of your website data so you ensure complete customer privacy.

Data compliance covered. Matomo covers all of your GDPR, HIPAA, CCPA and PECR data compliance requirements.


Matomo comes with a built-in tag manager, which allows managers to embed third-party tracking codes to websites and monitor performance across various marketing campaigns and external channels. It offers a host of features such as custom data retention, SAML and LDAP authentication, activity log, GDPR management, media analytics, customizable reports and more. Additionally, it offers white-label capabilities, which let users personalize the interface using custom logos, themes, fonts and colors.


Matomo supports integration with various third-party applications including WordPress, Drupal, Magento, PrestaShop, Odoo, SharePoint and more. Pricing includes monthly subscriptions and support is extended via user guides, FAQs and other online measures.



LongDescription

Real Time Analytics

AB Testing

Website Analytics

Customizable Reports

Referral Tracking

Campaign Tracking

Behavioral Analytics

Multiple Site Management

Site Search Tracking

Public Dashboards

Scheduled/Automated Reports

Data Import/Export

User Journeys

Self Service Data Preparation

Private Dashboards

Heatmaps

Dashboard Creation

Real Time Data

Pageview Tracking

Performance Metrics

User Interaction Tracking

KPI Monitoring

Time on Site Tracking

Visual Analytics

Customization

Alerts/Notifications

Data Visualization

Conversion Tracking

Multi-Channel Attribution

Keyword Tracking

Dashboard

For Websites

Customizable Branding

Goal Setting/Tracking

Reporting/Analytics

Widgets

Customer Profiles

Campaign Analytics

Single Page View

Customizable Dashboard

Screen Activity Recording

Data Analysis Tools

Drag & Drop

Third Party Integrations

Campaign Management

Search/Filter

Customer Database

Data Capture and Transfer

Activity Dashboard

Reporting & Statistics

Customer Journey Mapping

Data Quality Control

Data Cleansing

SEO Management

Real Time Monitoring

Statistical Analysis

Data Discovery

Email/Help Desk

FAQs/Forum

Knowledge Base

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Matomo

In Person

Documentation

Videos

Zendesk Analytics is reporting software that helps companies of all sizes measure and improve their customer experience. Zendesk Analytics provides reporting and analytics software to help users measure and improve customer experience across all channels by providing omnichannel analytics so they can make sure that every interaction with consumers is optimized. Part of the Zendesk service suite, Zendesk Analytics provides reports on customer interactions via chat, support tickets, and phone calls.

Charting

Ad hoc Reporting

Strategic Planning

Functions/Calculations

Profitability Analysis

Sales Reports

Marketing Reports

Data Connectors

Trend/Problem Indicators

Benchmarking

Key Performance Indicators

Multiple Data Sources

Real Time Reporting

Monitoring

Financial Reporting

Data Management

Activity Tracking

Historical Reporting

Real Time Updates

Trend Analysis

Base Plan ($490/mo): Get all the features of BIME and 45+ connectors, like Google Analytics, Salesforce, Zendesk, MailChimp, and more. 

Big Data Plan ($690/mo): Get all the features in the Base Plan plus access to our SQL DB connectors, like Amazon Redshift, Google BigQuery, MongoDB, and more.

Two user licenses come with above platform fee. Each additional user is $90/mo, and each additional viewer is $9/mo. 

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