About SurveySense

Marcom Robot Customer Feedback Tool makes it easy to collect and analyze customer feedback with online CSAT, CES and NPS surveys. With Marcom Robot, marketing, sales and customer success teams can gauge customer sentiment, quantify customer loyalty, and get to know how customers really feel about their products, services, or interactions with their team.

SurveySense Pricing

Starting price:

$19.00 per month

Free trial:

Not Available

Free version:

Available

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SurveySense Reviews

Overall Rating

4.0

Ratings Breakdown

(0)

(1)

(0)

Secondary Ratings

Ease-of-use

Customer Support

Value for money

Functionality

Most Helpful Reviews for SurveySense

1 Review

Write a Review

Dennis

Computer Software, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

EASE OF USE

VALUE FOR MONEY

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed June 2023

Simple and affordable

Got the job done, affordable and responsive support team. The system works and is reliable. Hoping to see a couple of simple features developed on their roadmap.

PROS

I was able to set up SurveySense in just a couple of minutes with no training.

CONS

One-question surveys should be able to require comments and email if the score is below average.Multi-question surveys should have more flexibility to change style options like button style and colors.

Reason for choosing SurveySense

Simple, affordable and worked as stated.