Kano

RATING:

4.7

(3)
Overview

About Kano

Kano is a survey platform that offers a user research technique based on a specific questionnaire format and get insights into customers' feedback on products.

Kano Pricing

Prices also available in USD, EUR, INR.

Starting price: 

£499.00 per year

Free trial: 

Not Available

Free version: 

Available

Advanced Kano model analysis
Slide 1 of 3

Kano Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Kano

3 Reviews

Anonymous

1,001-5,000 employees

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2022

Must try!!!

It was indeed a great experience with interesting analysis to determine choices for your business

PROS

Simple to access, user friendly interface, interactive dashboard

CONS

Limitations for free trial users , Mobile view doesn't work well, Integration with other social networks is must for easy sharing

shyam

Financial Services, 2-10 employees

Used monthly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2022

Promising product

Very nicely implemented took

PROS

Easy to use and very user friendly design

CONS

Easy to understand and very nicely done i

Jitender

Information Services, 5,001-10,000 employees

Used monthly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed October 2022

Seamless Survey creation

- Great experience and recommended in my org too

PROS

- Creation of surveys with the templates available - Sharing the survey via links

CONS

- What was missing was the integration with some of the devops applications for e.g. ADO where we could have used Azure features to directly import in the survey.