Pollfish

RATING:

4.5

(208)

About Pollfish

Pollfish is a market research software designed to help businesses create and distribute custom surveys across multiple channels to collect real-time responses. Key features include data visualization, billing, audience targeting, data export, opinion polling and product testing. Administrators can ask screening questions to filter the target audience based on behavior, opinion, demographics and exposure to events. Pollfish offers a filter functionality, which allows teams to sort collected data based on questions, answers, city, age, time range and more. Additionally, supervisors can utilize the reporting tool to sort, filter, and analyze responses on a unified interface. Pollfish lets stakeholders select different question types such as rating stars, slider, ranking...

Awards and Recognition

FrontRunner 2024
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Pollfish Pricing

The platform offers two pricing plans a) Basic Plan - $95 and b) Elite Plan - Custom.

Starting price: 

$95.00 one time

Free trial: 

Not Available

Free version: 

Not Available

Pollfish target Audience
Slide 1 of 3

Pollfish Reviews

Overall Rating

4.5

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Pollfish

1 - 5 of 208 Reviews

Jean Pierre

11 - 50 employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed November 2022

Insight lover

User Profile

Deana

Verified reviewer

Writing and Editing, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed February 2022

My review on Pollfish

Pollfish is ok but it needs work.

PROS

I like pollfish because the software is useful for doing surveys, answering questions, and doing other things.

CONS

I think pollfish has a problem with the number of crashes and struggling with a multitude of surveys that don't work all the time, so I think they need to fix the software more because some of the surveys get messed up.

Aziz

Management Consulting, 2-10 employees

Used monthly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2022

User friendly research tool.

Easy to use software and very helpful support services.

PROS

Easy to use, cost-effective and empowering. Also, the ability to recruit in most countries was a key reason for our selection of Pollfish

CONS

I used the pay per use feature so did not have access to the advanced analytics tool. One needs to be a subscriber to use advanced analytics, which did not make sense as one is already paying for use.

Reason for choosing Pollfish

The audience recruitment was easier and it was available in more countries than Google Survey. We surveyed countries in Africa, East Asia, West Asia, South East Asia, Asia Pacific, Europe and North America

Reasons for switching to Pollfish

Recruitment was available in most countries.

Sergey

Computer Games, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

1

EASE OF USE

5

VALUE FOR MONEY

1

CUSTOMER SUPPORT

2

FUNCTIONALITY

3

Reviewed March 2021

Huge disappointment

Pollfish sales lures you with bloated eCPM numbers which has nothing to do with real revenue / 1000 impressions ratio. We earned $107 after running polls for 2 months with around 20k monthly users. In addition to that we had to handle with plenty of negative feedback from our users and eventually we removed surveys from our website.

PROS

Ease of integration. It took less than a week of one developer effort to integrate polls into our web app.

CONS

Overpromise and underdelivery. This phrase describes the almost every aspect of this platform. Examples: A Pollfish sales rep promised at least $65 eCPM, we thought $10-$15 would be great and real eCPM was around $0.3. Their way of calculating eCPM in their dashboard is misleading too and it works in their favour. User experience of running real surveys is from 1990s. You can't see how real surveys look like for your users until you deploy the full integration to production environment. Survey completion times are misleading too. If the survey says it takes 15min to complete, be ready to spend around 45. This actually makes your users feel really disappointed and survey reward is way less attractive. Our users' feedback about survey experience was absolutely negative.

User Profile

Andrea

Verified reviewer

Consumer Electronics, 11-50 employees

Used monthly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2022

Best solution to market your survey at an honest price

I'm able to collect a lot of responses in a short period of time at an honest price.

PROS

Pollfish offers a lot of question types. It's almost impossible not being able to build the survey you are looking for

CONS

It may be a little bit tricky to build a pricing survey based on some methods (like Van Westendorp method) but I know they are working on it

Reason for choosing Pollfish

Support is awesome. My first survey did not collect quality responses because it was based on Van Westendorp pricing analysis, but the software was not built around this type of survey. They gave me back my money instantly after checking out the quality of answers