We were trying to learn from the stakeholders regarding the effectiveness of our research solutions It is a detailed oriented software

We had free trial and then switched to paid since it was very useful for our research and analytics. We get survey input from our participants in the format we want which is important

It is tricky to implement first and it has a learning curve which might not be straightforward to learn.

Definitely recommend it for people who are willing to gather information

This is one of the apps that I used once a long time ago, it helps you gather information in very simple way

Although I haven't used it for a while, my with it was very great especially when implementing the question in the survey

We chose Surveypal initially because what we were promised it could do. The surveys are easy to build, you can use Zapier to set up a nice tracking system, it's easy to get in contact with support. However, the analytics are a little difficult to use with how we set up our survey, forcing us to manually take apart and understand our data. In addition, we often get the answer, "we'll look into that" when asking for help from support. In the future, when a lot of the kinks are worked out, I expect this to be a 4-5 star platform.

Clean design, responsive support team, easy to build surveys, works with Zapier

analytics are hard to use, support doesn't always have answers, over promises

Surveypal has allowed us to elevate our customer experiences by analyzing and taking support to the next level. I am extremely impressed with both your product as well as with your customer support. The staff has offered much guidance before I even needed to reach out

I have successfully used Surveypal in business for a number of applications. Ranging from getting feedback before and after a conference event, working with sales teams to gain customer satisfaction information from their customers to very complex survey questions to aid with data collection for research teams. I love how easy the product is to use and how clever you can be with making the survey simple, detailed and entertaining for the respondent. The main function that sold me on Surveypal that I did not find in any other products was its ability to automatically produce the back end reports from the data collected. This function has repeated saved me hours if not days of work for each project!

Back end reporting functionality

There are a couple of collection types it does not do that we needed