Jumbula vs SwimBiz

RATING:

4.5

(92)

Jumbula has 92 reviews and a rating of 4.54 / 5 stars vs SwimBiz which has 12 reviews and a rating of 4.42 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (92)
4.4 (12)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
5 / 5
4 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
April 14, 2024
April 3, 2022
Pros/Cons
  • Pros

  • I appreciated the support during the training and setting up process, but the best has been the positive feedback we’ve received from parents regarding the easiness of the registration process.
  • Along the way, the support staff has been very responsive and has made enhancements to their software in places where I found issues.
  • Cons

  • There is some quirkiness with the menu clicks that expand or collapse views.
  • After spending at least 20 hours setting up this platform for our camp, having Jumbula link up Stripe and pay pal in advance, what a disaster.
Read all user reviews
  • Pros

  • Customer service/support is brilliant there is always someone that will promptly reply to email queries or arrange a call back to go through any issues.
  • It's great value for money lots of extra add-on options such as text messaging that you can choose to use or not on a monthly basis.
  • Cons

  • It also takes a long time to move students from one class to another it has to be done one at a time in quite a few steps so sometimes tricky during rebooking when there are a lot of changes.
  • How to delete customer that are no longer with the swim school.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos