My experience of more than 5 years using this software is wonderful and will continue working with it.

I use Google product a lot and this software is one of the best quick messenger software that i have use to communicate with my team. It can be integrated easily with other software like Google Calendar and Drive which make a speedy process to share files and document with my team directly from the messenger.

Nothing that i dislike with this software. It is free to use and included in the Google Workspace that we have use.

Easy to use. Quick messaging. Integrates well with business needs. Has its own app but we don't use it.

google chat has met our needs, im not sure of its major downfalls as of yet.

Utilized the same software application like iMessages.

Some applications were not is use or were slow to utilize.

Chat with Google has enabled my marketing team to be more interactive and real time on common web projects. Calls which previously used to be discussion forums have now become working sessions. The hassle of documentation and email exchange has been replaced with real time takeaways and actions. Work from home is now a reality. Chat app if installed in a smart phone makes text, video or audio exchange a breeze. In a nut shell, Chat is seamlessly integrated with other Google tools which makes us more efficient.

I use Google Chat to remotely engage with my marketing team and consultants. Using Chat I am able to see messages while I am typing an email within my Gmail account. Once I set-up a conference call to discuss campaign performance or implementing a new tag, Chat is automatically activated during the call. So, my favorite feature is the ability of Chat to seamlessly integrate with Gmail and Google Calendar. Additionally, with the click of a button I can share links, images or videos and create Chat rooms. So, it helps me collaborate productively with product owners, web developers and marketing specialists. Hence, driving high ROI.

Chat by Google needs high random access memory and high speed internet to function. If there is not enough RAM or there are lots of Google Chrome tabs which are consuming the available RAM, Chat will lag in response time or slow down. When using a smart phone, Chat works well only if its mobile app is downloaded which again takes high phone memory. New users or non-IT employees who are not familiar with G suite, have a learning curve. So, adoption rate is low for non-Google users.

It is good. i got promoted at work because i am using this product for years

A lot of companies are using google chat. I use this for work where it is very easy to use and accessible to all that has Gmail accounts

The loading of the google chat when it comes to internet connectivity

I love Google Chat. It is very beneficial for my job and makes my job much easier.

I love that it is something easy for staff to use to communicate throughout the day with the least amount of distractions for others. It is also accessible when I am away from my computer.

The only issue I have found is that sometimes the chat function will glitch.

I love how it's send my messages fast and my workers get them right away. Also love the emojis.

Nothing this app does everything amazing

I adore Google chat for its simplicity and clear cut installation and usage.

I have not faced any errors while using it for a while.

We use Google chat with our daily communications with our clients.

Google chat is very helpful when it comes to communication as it cover wide location, so we can communicate even our clients from other countries.

There is nothing to be disliked with Google chat really.

Overall this is really had good experience it's help to connect with team members or meetings

It's help to meeting and calibrate with team members and also send files or doc which is personally I like ot

But there is limited features there no tracking system or advance features

It was short, and not for long, but while using gmail is a good option to solve some issues

Easy to use, while using gmail, and reaching online friends instantly

Only gmail friends available, other apps with more range

A solid product, which despite being simple, is very powerful. It can add a lot of value to your company depending on which service is being migrated, however, there are competitors that provide better (but more expensive) tools.

Extremely easy to use tool. It has an easy and intuitive interface, people with little experience in the technology can quickly learn to use it. It has excellent integration with other Google Workspace applications. Today, within Google Chat it is possible to interact with other applications such as Tasks (create, edit), Calendar (schedule events with co-workers), Drive (create and edit files), all without leaving the Gmail interface. It is also possible to integrate the tool with other applications, such as chat bots.

Compared to other communication tools on the market like Slack or Discord, the tool becomes inferior. However, Google is constantly updating the tool and promoting integration with other services in order to improve the experience.

An excellent tool to use when you are communicating with others and I use it on daily basis.

You can add video meeting links which make things more visualized when talking to others.

The conversation can jump around here and there at times which is annoying. Hope this can be fixed.

It is awesome. We can easily contact employees when needed. The mobile access also helps with urgent communication. Google chat understands the value of urgent and instant messaging, making it easier for users to post important files, updates and mention on channels. Evertything is easily organized thanks to Google Chat.

I like the real time updates on desktop notifications, how you can mentiom someone especially for urgent situations, creating channels as necessary. It makes everything more easy to organize.

None, everything is great! Even the new updates where the user chat is on right and other party messages is on right makes everything more easier!

Fantastic user interface and easy to use tools. It has been a life saver in many instances!

I love that we have full history available for all chats and channels. This is very useful as in the roofing business, sometimes it can take years to finish large commercial jobs through various phases. This history helps keep all of our internal company conversations and data at our fingertips.

I wish that the search feature could be a little more user friendly. You have to remember which person you were chatting with to find a specific word or topic and a lot of our communications cross-over other individuals or channels so finding a specific thing takes more time than it should.

This app was a very soft app, rapid and secured. One can easily jump from it to hangout and also it is available via Gmail

This chat tool is not rich enough in emoticons. Additionally, the option of research in the discussion needs serious improvement.

With Google chat you need not to share your phone number which is quite annoying at times to share . With Google chate is provides safe and secure enviornment to the users and they can even block the users whith whome they dony want to interact with.

Google Chat is not widly deployed in the community as other chat tools are . That chat tools provided by other major players in social media chatting are more comfortable i believe.

My experience overall is quite good with Chat. It provides a very user friendly messaging tool which has rooms and groups both. You can browse rooms as well and while joining any room, you can Preview the room and messages in it to make a decision whether to join or not. The overall functionality and features of 'rooms' are great and I find them very useful which in turn saves a lot of time and effort. Other all basic functions are present like mute notifications, online status. To add to it, you can also set push notification in case you are not available. Simple yet very useful feature. Then there's smart reply and desktop notifications feature too. Desktop notification is useful if you google chat window is not open. You can also block members. In conclusion, this is one of the best messaging tools which I have used and I would recommend this to everyone.

The interface of the tool is user friendly and very easy to use. Search is very simple and straight forward. Simply put the name of the person you want to chat with and results are displayed instantly using smart search feature. You can create various discussion rooms by inviting members. I never had any problem creating room , in fact once I have to create a room with a lot of members from different projects but never faced and delays or problems with it. You can create multiple threads in a room which is very useful feature. You can also customize name of the room as per your need and project. Then there are groups which are very similar to a group in any messaging app. You can add multiple people but it's a single threaded chat. this is basically a personal group and rooms are for primarily for project related conversations. Search feature is also useful and easy. You can also search individually in a room. The results are easy to obtain and very helpful. Furthermore, a great feature is, you can edit you messages. A lot of times we enter incorrect information in the message which can create confusion. You can edit it or delete as required by the user. I personally, find this feature very user friendly. You can also shared a file form google drive directly or from your desktop. Additionally, there's a shortcut for video meeting, which when clicked send video meeting invite and the best part, creates dial in number is automatically generated which saves a lot of time.

Apart from all the great features what I don't like about it is, Google chat and hangouts and not synced. When you delete something from chat it is still present in hangout. So, basically you you are still looking at the deleted information in hangouts which is not required. Another functionality which I miss from microsoft lync is that, you can not control other persons machine during screen share with mutual consent and continue with the discussion / transition. Except this, almost everything is great about this tool.

The options provided in Google Hangouts are just great. It is a simple to use chat / communication app with options for private chat, private call, business chat, group chat or conference calls. It has been used on daily basis by me and my colleagues and it never fails us.

The simplicity and ease of access of Google Hangouts is just amazing. It is integrated into the Google's package and it is very easy to use and get used to. The amount of people using any of the google products is incredibly high, therefore it is easy to reach to anyone via the Google Hangouts. A great addition for private and business use!

The only thing that might be noted as a con or a down side is the way that the mobile App acts sometimes, as it does not load that easily from time to time and sometimes it opens, freezes and closes again so it has to be re-started in order for it to work smoothly.

It's very positive. As someone who frequently uses other Google Workspace applications, the seamless integration with Chat has made communication and collaboration with team members much more efficient.

Its seamless integration with other Google Workspace applications. The ability to easily switch between Chat, Gmail, and Google Drive allowed for efficient communication and collaboration with team members.

For instance the limited ability to customize the platform's appearance. While it offers basic customization options, such as dark mode, it lacks the ability to fully customize the interface like some other chat platforms.

Google Chat offers a seamless real-time messaging and allows for secure communication and collaboration with team members or people you working with on a project. Google Chat is very reliable and inexpensive because it is part of your Google account, and can also be downloaded as a standalone app if that's a preference. It is a very useful collaboration tool for team, especially if you're using Google workspace. The feature allows to integrate with other google products making it easy for to streamline your project flow as well as getting work completed without switching between tabs or different apps. This mean from Google chat, you are able to share files from G-Drive, schedule appointments from calendar, access contacts, set a video meeting with Google Meet or have one-on-one chats with colleagues and get feedback in real time. Another amazing thing is that Chat is available on available on mobile as well as desktop, making it accessible from sn office o remotely. And if you have multiple projects, Chat allows to create channels or groups and you can customize notifications for each of them so you do not miss a thing. To make even better, Chat provides information if or not a colleague is online and also is handy as it displays automated replies to messages, making it easy to respond on a busy day.

Google Chat is all in all a very good app and can be recommended for a small business setting.

RIP Hangouts. You were limited in features but simple was somehow better. Your successor in its current iteration is an annoying arriviste

The font UI is better on Chat than Hangouts. Google app so it's easy to msg Google/Gmail contacts. Free. That's it

TBH, this would not even be on my list of chat apps if I had a choice, but certain work situations require it. Sigh. What's lacking? Can't see if read/unread. Replying specific message is impossible, but you can manually copy, put in ```quotedtext``` to quote in a very unaesthetic monospaced font display. Emojis are a multi-step selection process unless you somehow memorise the text shortcuts for less basic ones like :( On desktop if you use the chat sidebar in Gmail, it will take up your full Gmail inbox space OR pop up into a little window that's way too small by default and stuck to the bottom of the screen — this is a massive UX irritation if you need to arrange your windows/tabs in a certain way for quick switching between apps for work. Would seriously suggest Google allows free floating chat windows in Gmail. And get rid of the INSTANT contact popup when hovering mouse over the chat threads – set it to like a long hover or right click for goodness sake

It has a feature for reminding the missed messages. This caters to all the important conversations and does not let go of any important message. This software is very reasonable in price. This tool helps ease integration.

Google Chat allows group chat options in both personal and professional spheres. It is a great platform that can be used on both desktops and mobile phones. It takes just a few simple steps to install and can be used afterward. It allows meetings, webinars, and seminars. It does not take long to connect and provides fast connectivity. Due to its organized system, it enhances customer relationships by providing better services. Shares the files in no time. The interface is simple and easy to use. Another plus point is that it requires low bandwidth.

Background themes are outdated and dull. Voice and video quality get low at times. Sometimes the user faces confusion while using the call feature as it sends links rather than calling directly. The feature of instant video has been removed. It does not offer a free trial. The quality of voice and video calls should be improved, as it will encourage the user to switch to this platform. New and interesting background themes should be introduced to boost the user’s inclination toward the software. Free trials must be allowed to make the user aware of the features.

The fact that Google has integrated hangouts directly into your email page makes it appear to be more user-friendly, even to those who have never used it previously. I appreciate that I can post messages and get alerts promptly. You may even hold team meetings from one central location—technology at its most advanced.

While utilizing workspace, I haven't delved into the Google Hangouts part of things yet. It has been brought to my attention that the price is a bit unclear. If the designers could provide a better choice to integrate all of these aspects into one and make it so that the cost can be identified, we would most likely employ it on the business side.