However, it is costly since it does not work properly as often as it should. We do not use some of the features due to the inconvenient nature.

They really tried, but they just have a bad software, and have grown too fast that their software is literally breaking because it can't handle their users.

Easy to use, easy to change settings settings customize, customers love the quick responses from us.

A few years back, Weave functioned well. The integration with Dentrix was a wonderful tool for the staff to have.

It was an easy setup, but the best part is its functionality. Showing our patients and information on the screen when they call is very helpful, but the recording of calls and messages is outstanding.

Software is really easy to use. I love the mobile app - great when office is closed for special events.

Implementation was disorganized and out of order, one onboarder didn't know what the other onboarder had covered.

Basically, all they can say is you screwed, you owe us money, and sorry but you can cancel...after 30 days.

Great experience, great to be able to access all systems from the app and great to have the phones so integrated with our software. Makes patient communication very efficient and more personalized.

Weave has been great to work with. The chat service isn't always to quickest way to get help, but I've always received the help I'm looking for.

Seamless integration of telephone and texting with easy recall and reminders.

Not the service itself, but the communication. They are all very great and helpful but sometimes it takes them a while to get back to you.

If it can block spam calls, as it kind of interrupt our busy time / schedule to answer these annoying calls.

Get Weave was very responsive and great value for the cost. Something has happened with the availability of getting ad agent to answer your call/inquiry/problem.

I love how easy the product is to use and navigate between patients.

Good, we love the features and functionality. We use it everyday and our practice has greatly benefited from it.

The app for both desktop and mobile is very user friendly. It makes communicating with patients easy and thorough through text - and we have LOTS of patients who love that we have that ability.

The tremendous value, basically the same price as our old phone service provider. The weave team is constantly offering new features as well.

This patient communication platform has been so great and we are pleased with the results.

They are always looking for ways to improve services. Customer service is always very friendly and quick to help with any issues that we have.

I loved using Weave when I filled in at an office that used it and have recommended it to my current office. It just made confirming and even rescheduling appointments easy.

It helps put the clients to the right people. Text reminder feature is awesome.

In three weeks our phones have been out 5 times. The features will not work and the customer support is horrible.

Ease of use, love the texting with patients, makes it very easy to communicate.

They fixed the con feature that I hated, so I have none now.

Bad customer service, bad product support, bad integration.

It is fairly easy to navigate and over the past year, upgrades have improved the usefulness of the app. The support staff is friendly and usually able to fix issues in a timely manor.

When there is a problem that needs to be address it should be handled not leave a email and someone might get back to you.

We have had a great experience with Weave and even without the integration with our EMR I have noticed benefits to our practice. The ease in texting and communicating with patients is very convenient.

It makes communicating with patients super easy. I love being able to text with patients, and they seem to like it as well.

Extremely reliable and gathers information quickly to send reminders. The in-office chat option is extremely helpful in communicating information discreetly.

Sadly, these fixed issues are seemingly only temporary, as some problem occurs at a random time in the future, despite not changing ANYTHING in settings or calling customer support.

We love Weave, it is great for texting, reminders and payments. We also like that there is now faxing available and the new features they are releasing look amazing.

For us, the ability to communicate with our patients via text is priceless. There is not a feature of Weave that we use that we have any issues with.

We have used it at our practice for about 3 months now and love it. Customer service is great and the value for what they provide is outstanding.

We don't use all of the options that Weave offers but the text messaging and review management alone is worth the money. We constantly get compliments from our patients on the texting ability.

The integration of a phone system and business text is great. The fact that it integrates with our practice management software and allows us to send reminders and mass texts to patients is fantastic.

Awesome!!! Customer service is great and responds quickly. I love love love this app.

We are missing calendar notifications but for now we manage with tasks instead.

It takes the best of WhatsApp, Gmail, Slack and other useful day-to-day work tools, and combines them into a single simple application, that works perfectly on multiple platforms.

The app is still in development so some features are missing, for example syncing with other platforms such as Zoom/Monday, which should be added in the near future.

Having the ability to see to-do tasks, media, and files as separate entities but still in the same chat room, helped me follow a specific topic in the chat in a very simple and easy way.

There aren't any things I actively dislike although I am very keen to see the next evolution through migrations and new product features.

Zenzap is a simple, intuitive tool for collaboration, which I found useful in working on files together.

Ability to communicate as a team, flexibility in creating different conversation groups.

Interface and ease of use. They also enabling to import chats from WhatsApp.

Communication and issues solving is much easier and effective due to our use in Zenzap.

It takes more time for me to create working flow and then maybe I’ll come up with cons.

I enjoy Zenzap and I find it very useful for my teams performance.

Zenzap is a great tool for communication. The pricing is reasonable and great customer support.

The ease of use, and value and control it offers to my organization instead of spread communications.

Using Zenzap feels super familiar, kind of like WhatsApp or iMessage, but it got extra tools that help me and my team get things done quicker.

Super happy with it, it was the solution I didn't realize I needed.

Great for work communication. Helps separating personal life and work.

Seems like a lot of thinking and effort was made to create a great UX experience.

US Dollar

Weave is the all-in-one customer communication and engagement platform for small- and medium-sized businesses. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire customer journey. Weave’s software solutions transform how local businesses attract, communicate with and engage customers to grow their business. Weave has set the bar for Utah startup achievement & work culture. In the past year, Weave has been named a G2 leader in Patient Engagement, Optometry, Dental Practice Management and Patient Relationship Management software.

Product Highlights:

•  Weave helps small businesses view pertinent customer information like name, phone number, upcoming appointments, past due balances, and family members as soon as they call in. 

•  Weave lets small businesses send fully customizable and automated appointment reminders, recall reminders and review reminders via text or email. 

•  Weave lets small businesses send text reminders with secure pay links to their customers as an easy and convenient payment option. 

•  Weave lets small businesses send digital forms to their customers that they can fill out before their appointment. 
Weave provides small businesses with an integrated online scheduling tool that their customers can use to schedule appointments without having to call in or send a text. 

•  The application allows users to streamline call recording, tracking, and forwarding operations on a unified platform.

•  Customer care teams can use the application to manage voicemail greetings and phone tree menus, even from remote locations.

•Businesses can utilize Weave’s email marketing solution to send promotional messages and newsletters via email and communicate critical updates related to opening, temporarily closing, or re-opening stores at a new location.

LongDescription

Engagement Tracking

Surveys & Feedback

Personalization

Text Analysis

Mobile Alerts

Customizable Reports

Activity Tracking

HIPAA Compliant

Progress Tracking

IVR/Voice Recognition

Confirmation/Reminders

Voice Mail

Project Management

Communication Management

Call Recording

Customizable Fields

Scheduling

Email Campaign Management

Call List Management

Call Routing

Subscriber Management

Contact Management

Customer Experience Management

Audio Calls

Mobile Access

List Management

Survey/Poll Management

Discussions/Forums

Call Reporting

Multi-Channel Communication

Role-Based Permissions

Real-Time Notifications

Call Conferencing

Workflow Management

Visual Analytics

Review Monitoring

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Data Visualization

Reminders

Chat/Messaging

Accounting Integration

Dashboard

Ratings/Reviews

Reporting/Analytics

Review Request

Feedback Management

Customizable Forms

Appointment Management

Client Management

Negative Feedback Management

Task Progress Tracking

Call Monitoring

Third-Party Integrations

Appointment Scheduling

Task Management

Search/Filter

For Small Businesses

Online Voice Transmission

SMS Reminders

Collaboration Tools

Review Notification

Social Media Monitoring

File Sharing

Online Booking

Real-Time Chat

Response Management

Contact Database

Forms Creation & Design

Performance Metrics

Multi-User Collaboration

Interaction Tracking

File Storage

Calendar Management

Availability Management

Electronic Payments

Rescheduling

SMS Messaging

Recurring Appointments

Data Import/Export

Payment Reminders

Two-Way Communication

Multi-Location

Email Reminders

Website Integration

Customizable Templates

Calendar Sync

Real-Time Reporting

Customizable Branding

Client Database

Credit Card Processing

Customer Database

Availability Indicator

Booking Management

Email Marketing

Automated Scheduling

Billing & Invoicing

Event Calendar

Mac OS

Web browser (OS agnostic)

Windows 10

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Weave

In Person

Live Online

Webinars

Documentation

Videos

Zenzap is a professional instant messaging software designed to enhance team communication and collaboration. It serves businesses across various sectors, aiming to streamline teamwork.

Key features of Zenzap include secure instant messaging tailored for professional environments. It provides smart navigation, which assists users in finding relevant topics and files. Zenzap's chat function comes with built-in to-do lists, which can help in task prioritization and productivity enhancement. The software also facilitates smooth collaboration among teams, projects, and external partners. Additionally, it has a calendar coordination feature to schedule meetings within the chat.

With Zenzap, teams can engage in focused discussions via organized chat channels, ensuring sensitive business information remains private and secure. The software merges the ease of use found in consumer messaging apps with potent tools to optimize teamwork. Zenzap aims to aid teams in efficient communication and collaboration while safeguarding business data.

Weave vs Zenzap

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