Efficiency in event creation, promotion options, payment flexibility, and excellent customer service are all standout features that make this platform my number one choice for event planning.

I loved the number of options it offers to promote events and the social media integration and email marketing are super useful tools to reach more people and increase attendance at my events.

Although it offers a range of premium features, some of them come at an additional cost. While I understand that this is necessary to maintain and improve the platform, I wish some of these features were included in the basic plan at no additional charge.

I'm really happy with the service, although I think it's a little bit too expensive for what it is. Perhaps there could be something like different income brackets, as I think it would've been a fairer approach to charge small scale audiences less that big concerts. Imagine that even when I select the option that it's the public that is paying the yapsody ticket fee and not the organisers, I still have to pay to the second fee myself, while PayPal also tales percentage. If you the imagine all of this in a setting where the event is happening in a audiophile space where only a limited amount of people can fit into the space with a quadrophonic sound system to maintain the quality of sound, with several artist who are performing live in one evening and everyone needs to get paid for their contribution, together with the person who is scanning the tickets at the door throughout the event, then you realise that in that kind of circumstances there is not so much left after all the fees. Perhaps the events that have less than 100 people attendance should be in a different income bracket and charged less fees as events with more than 100,300,500,1000 and so on. There could be different audience scale brackets with different amount to pay in fees? That's just an idea, but I believe something like this would help to promote a more diverse cultural happenings and inclusive events.

I really like the ticketing system I like that there is a website page that I can customise and edit. I love that there is embeddabel buttons that I can use on my homepage. Overall I think it's a great service

I wish there would be more options in terms of layout and graphic design. I'd like to be able to alter the look of the event page more. There could be more options to how the embeddable buttons look like. And especially to how the ticket layout looks like. I know that there are options available and that I can upload images and so on, but the layouts can be more creative, have more placement and data/image holders options as well as there could be an option to change the typefaces for text blocks.

Yapsody was "approachable" - seemed pretty easy to use and to set up events. We have moved on to other online ticketing services that don't have seating charts but are less costly and included training initially, so we have been able to keep trained staff to operate the interface as needed.

It was a nice product and it was our first experience with online ticketing solutions, we loved being able to sell tickets online and see seating charts.

Unfortunately, using Yapsody got too expensive for us when we started ticketing more events.

Overall, we were really happy with Yapsody for ticketing and events and would use them again in the future if they were still the most affordable option for fees

Yapsody had the lowest fees and greatest ease of use for our small theater company to sell tickets to our shows

At times the interface could be clunky to edit, especially for somebody who isn’t familiar with the product, and there are always the fees to worry about, even though they are less! We sometimes had issues with people clicking the link and picking the wrong date by accident, not realizing they needed to select a specific date.

We're only a year old, so having this platform that is easy to use and doesn't cost the earth means that we can give more value to our audience and build our business. I think in the not too distant future, we will be looking to move to a provider where we can access more data and analytics.

Yapsody is very affordable, customisable and easy to manage. The support staff are very attentive and respond very quickly. If there is a function that's not on there they will always escalate it to their development team.

The main down side is the reporting. As a funded arts organisation, there is a lot of data that we could be capturing and using - i.e. repeat customers, how many are coming to see theatre and music or just music, being able to group customers and target market them based on their preferences, being able to collate date across multiple events (rather than each one individually) etc