BookSteam vs Ubindi

RATING:

4.7

(98)

BookSteam has 98 reviews and a rating of 4.67 / 5 stars vs Ubindi which has 65 reviews and a rating of 4.72 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.7 (98)
4.7 (65)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
5 / 5
Customer Support
5 / 5
5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
April 25, 2024
July 25, 2022
Pros/Cons
  • Pros

  • Used the free trial while trying to find the best booking software for my business. Easy to use, straight forward.
  • I really like how simple and easy it is for someone to learn and use the software. I also found the customer support very helpful.
  • Cons

  • There is no way to remove it. Having all classes show on the public calendar.
  • I switched to booksteam from acuity because I wanted my clients to be able to book recurring appointments but most of my clients have complained that their recurring appointments don't usually work.
Read all user reviews
  • Pros

  • Easy to set up, great user interface, very helpful customer service.
  • This product is pretty easy to use, and customer service is very responsive. I like that I can email students directly from Ubindi.
  • Cons

  • There are some features that are lacking- I'd like to be able to go back to a class and edit who was or was not in attendance because sometimes I make a make a mistake and check off the wrong student.
  • Some of my clients are having a hard time signing on to class when it is their first time.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos