All TutorBird Reviews
1-25 of 236 Reviews
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Georgina
Education Management, 2 - 10 employees
Used unspecified
OVERALL RATING:
5
Reviewed November 2023
Saving Time Means Gaining My Life Back.
Helen
Verified reviewer
Education Management, 1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Managing my students.
Helpful system, mostly intuitive with the help desk on hand for questions. Love the automations. It would be helpful for a quicker turn around with questions and for it to integrate with other tools.
PROSThat I can receive enquiries, schedule my students, invoice them, and then set it up the invoice automatically and receive the payments as well.
CONSIt doesn't integrate with other platforms and tools such as Calendly, Zapier, Pencil Spaces.
Reason for choosing TutorBird
Better for a solo tutor.
Ludmilla
Education Management, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed September 2023
Excellent tool
My experience at Tutorbird has been amazing so far.I left another tutoring management company for tutorbird. I AM SO HAPPY WITH TUTORBIRD. I felt like a huge load lifted off my shoulder. However there are many features in Ayotree that could serve tutorbird well but it was such a complicated tool and required a lot of administrative work.
PROSI really like how neat the tool is. Using it is not complicated. And it removes a lot of administrative work.
CONSThere are some functionalities that are missing that are very important to tutors. For example, the ability to add a link that they can click on to access an online material. Right now we have to add the link in a word document and upload the document. It's much work for us this way. And some other feature would be needed as well maybe like a forum per class where students can share notes and thoughts.
Reason for choosing TutorBird
Simplicity of use, Canadian, price matches value.
Reasons for switching to TutorBird
Ayotree was very complicated to use. Although I likes how we had more control over our customization then Tutorbird, the tool itself was hard to get around and took forever. The biggest issue for me was the billing system. In my opinion it is poorly built. There were a lot of issues like inability for the tool to make the math and count how many lessons to bill. There were workarounds but it was too hard and even explaining it is complicated. The billing was not customizable enough for all types of needs. Every month end I would spend 4 hours redoing or making invoices. All that changed with Tutorbird.
Bex
E-Learning, 1 employee
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
3
FUNCTIONALITY
3
Reviewed September 2023
Ok but glitchy
It’s really handy to have the app run the money side of the business. Invoices & documents for tax purposes are easily generated.
PROSTB is helpful to run my sole operation but can be glitchy at times. It has improved over time though & there are updates regularly.
CONSThe glitchyness was pretty frustrating at first but it is improving. I’ve always used Tutorbird so it wasn’t enough for me to check out other options.
Lauren
Education Management, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
My business would not run the way it does without TutorBird
My business is as automated as it is because of Tutorbird. I spend 10% of the time on administrative tasks as I would if I had to do them all manually every month.
PROSTutorbird is worth its weight in gold. Everything is integrated into one central place so tutors and families can access schedules, billing, lesson reminders, and resources. The time that it saves is invaluable and the customer service is top tier.
CONSThere are some billing features that I am still learning, but I'm slowly getting the hang of it and the customer support team has been very helpful.
Reason for choosing TutorBird
No other products have customer service that compare to Tutorbird's. This was a deal breaker for me and the deciding factor in choosing Tutorbird.
Reasons for switching to TutorBird
I learned about tutorbird from another tutor and once I did my complementary demo, there was no turning back.
Stephanie
Education Management, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2023
Great Tutor Scheduling Software
TutorBird has not only improved our scheduling and invoicing but has also aided in communication. We love that tutors can keep notes about their students and that we can attach lesson plan materials to a student's session.
PROSTutorBird made a big difference to our business. The ease of scheduling, automatic invoicing, and online payment system freed up our administrative staff to do other work. We love that tutors have their own personal sign-on information and have access to their schedule and their payroll.
CONSSome of the updates in TutorBird take a little getting used to. However, the support staff at TutorBird is very responsive. We email them our concerns, and they always get back to us in a timely fashion to resolve our issue or make note of suggestions we have for improvement.
Reasons for switching to TutorBird
We needed software that would automate scheduling, billing, and payroll.
Shay
Primary/Secondary Education, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed September 2023
Kept me in business
It's been almost a completely positive experience. It doesn't have all the features I would want but for the price and responsiveness of customer support, it's pretty great.
PROSTutorBird, formerly MySchoolBooks, is one of the most intuitive interfaces I've dealt with. It's fairly simple but is chock full of features for a great price, especially compared to other systems. They have kept my business alive honestly, especially through the pandemic. It's easy to keep track of and contact my customers.
CONSI wish passwords could be assigned by the administrator and/or a link came when sending attachments. When families get a private attachment, they have to log in or else they cannot access the document. But there are also several folders the document could be in.
Reasons for switching to TutorBird
Oases was cumbersome to navigate and much more expensive.
Anuschka
E-Learning, 1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2023
Impressive booking system for online teaching
Overall Tutorbird is generally the best online booking service on the market. I have been working online for almost 4 years and they do exactly what they say. The customer service is helpful and quick to respond and bookings are easy to maintain.
PROSGenerally speaking its overall easy to keep track of my classes and stay up to date. You can integrate you website or use their options.
CONSInvoicing is an issue because if i have multiple currency's , I have to change the region on my overall settings. I also cant just copy a prevoius invoice amount. However they do updates daily on the system
Reason for choosing TutorBird
They offer the most value for money and I liked that I could use there website options until mine was complete.
Amy
Primary/Secondary Education, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
TutorBird Works!
I like Tutorbird's calendar feature and the ability for my clients to cancel or reschedule. It takes the burden off of me to remember.
CONSI would like more features to add to my website - such as a blog to which people can easily respond, the ability to send out newsletters, and also to have forms for new clients to fill out.
Reason for choosing TutorBird
It seemed that TutorBird was more valuable for the money. Quickbooks seemed too complicated for me.
Aleksandra
Education Management, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Fantastic platform
Wonderful! I'm very thankful that they exist!!
PROSI'm in love with the fact that this is specifically geared towards tutoring. I love that we can book sessions for students but bill the parents!
CONSThey can always add new features, but I am aware that they are working on them, so it's honestly been a great experience :).
Reasons for switching to TutorBird
Acuity didn't make it possible to book for the student but bill the parent.
Olivia
Music, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2023
Great product! Could use some tweaks
Love adaptability and UI. It’s easy to teach others to use and there’s a lot of customization.
CONSI différent payment schemes instead of just deducting per lesson or per hour. An app would be a lot easier to use.
Reason for choosing TutorBird
There were a lot of other products that I reviewed but the UI was either super confusing or just didn’t fit our company.
LaTanya
Consumer Services, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2021
November 26. 2021 Review
Overall experience is exceptional. Customer is available, understanding, knowledgeable. I would like to know what other products can be integrated with Tutorbird
PROSI like most the calendar functionality, easy registration abilities, email options, management viewing of statements, reports, payroll
CONSI wish Invoicing had more options; dual auto-payment options from more than one credit card, I wish recurring payments generated from calendar, could distribute invoices on separate cards and choose specific amounts,
Reason for choosing TutorBird
easy to use for my services.
Reasons for switching to TutorBird
the billing and invoice management was very difficult to use and understand. too many link malfunctions.
Grace
E-Learning, 1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed September 2020
A great piece of software for the organised teacher!
I wanted something that could grow with me and this is exactly what TutorBird have provided. They are always on hand to help but there are so many hints and tips that you do not really need to get hold of them!
PROSThere are many reasons why I love TutorBird - personable - can add your own logo / pricing etc - easy to use almost all of the elements of the software - The way in which invoicing can be automatic - You can link it with your own website!
CONSTo be honest, there isn't much I don't like about it! The only thing I would love to see them do is make it into an app so I can access it on the go!
Reason for choosing TutorBird
I liked how easy it was to use. There are so many more things to be thinking about when teaching, that the ease of this product and the way it looked (colourful and interesting), along with how simple everything was to set up made it is no brainer. The other products I had seen before and was not so keen!
Christine
Education Management, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2022
Customer Service
Overall, my experience has been excellent. Everything is connected - attendance, invoices, reports - which is very useful.
PROSThe software is reasonably priced and effective for tutoring. It is significantly more effective than a typical book keeping software. The customer service is excellent! They are responsive and willing to answer all questions.
CONSSome of the features are not intuitive. It would be helpful to have a more extensive help manual, perhaps one not connected to the software as you have to get out of the help feature to utilize the application in the software.
Reasons for switching to TutorBird
My previous product did not align well with my business and was extremely complex for me to use.
Helen
Education Management, 1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2023
TutorBird Easily Pays for Itself - Saves Time, Increases Efficiency and Improves Cash Flow
Using TutorBird means I spend far less time on all the boring admin jobs I loathe, which gives me more time to spend doing the teaching I love (and get paid for). The advice given during the initial training session was to introduce a small late payment fee and my goodness this has been revolutionary for my small business. Since joining Tutorbird and doing this, my invoices are all calculated automatically, go out on time and, more importantly, get paid quickly too. I no longer have to chase clients for payment each month. My increased productivity means TutorBird more than pays for itself.
PROSFabulous customer support from real people who speak excellent English. The free trial period with a remote live session with a TutorBird trainer to help me set up was brilliant and definitely influenced my decision to take a paid subscription. I love the way everything is customisable so I still feel in control and yet automated which saves me a great deal of time, money and stress.
CONSTutorBird is so sophisticated and customisable that I don’t think I’m using all the options as much as I could (rather like research that shows people who buy computerised washing machines with many programmes and combinations, usually only use three of the many options available to them and never even try the rest). There are a few things I find difficult to understand and implement, e.g. the ‘make up credit’ options. Therefore, I think it would be a great idea for TutorBird to offer a 1:1 live training session for an hour each year (on renewal) to go through my account with me and check I’m making full use of all the many facilities TutorBird offers.
Corrine
Primary/Secondary Education, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Essential Online Management tool
I tried different ways to run my business: -Talking with families and creating spreadsheets for their personal information-Hand creating invoices-Using spreadsheets for tracking attendance and billing datesThis was all WAY too cumbersome, not professional, left clients information vulnerable, and left HUGE opportunities for human error. TB takes all of this out of the equation and I'm a customer for life!
PROSThere are so many things I use with my TutorBird account: 1. Keeping track of my student's attendance and their make up classes2. Note keeping3. Sending emails to parents (both individual and as a whole group)4. Automatized invoices5. Instant enrollment6. Wait listing students 7. Creating my own website8. Keeping track of my own kid's attendance with his homeschooling hours9. Overall professional use that keeps my business looking serious10. Customer service is the BEST that's out there!
CONS1. There is a learning curve for all the different operations but customer service really helped me learn the whole system. 2. Setting up one-time meetings is not very easy when I meet with parents for conferences3. Ensuring that tuition is correct (at least 1x/semester) since the billing is tied to the calendar can be time-consuming
Reasons for switching to TutorBird
All of the customization and automatization and professional experience that TB offered.
Tricia
Education Management, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
LOVE Tutor Bird!
My overall experience with TutorBird has been awesome! I really love this company, the software, and the staff I deal with when I need support. It meets so much of my business' needs. I honestly think I would not be as successful as I have been the last 4 years without TB. The fact that payroll is linked to the schedule and attendance really makes my life better! I also love that you can customize the payroll for different things, as well. I haven't used all of the features yet, but I have participated in the Beta version and love that TB is willing to listen and implement suggestions from their users. Overall, a fantastic value for a fantastic service!
PROSWhat I love the most about TutorBird is how everything I need is in one place! I researched a bunch of different options and TB seemed to have almost everything I needed. In addition to the functionality of the software, I also love the support I receive from them. ANY time I email them, I get a response very quickly and they resolve it. I am in my 4th year with TutorBird and look forward to growing with them!
CONSThe thing I like least about TutorBird is have only one option for payment through the system.
Reason for choosing TutorBird
I chose TB because of the value for the money. I felt like I got more options and services through TutorBird than any other company I looked at.
Tracy
E-Learning, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
I absolutely love Tutorbird!
Tutorbird has provided me an easy way to manage my tutoring business by using the calendar, invoicing, session notes, and expense tracking. I am very grateful that I found this when I was first starting up my business!
PROSMy favorite features are the invoicing, calendar, and easy report generation for tax purposes.
CONSI am still only using a fraction of what is available, and I'm only using it on my side. I haven't given links to students/parents because I'm still not really familiar with the appearance on their end. This really is more my fault, but even after watching the training clips on YouTube, I wasn't confident enough to integrate the parents and students. I hope to do that this year.
Reason for choosing TutorBird
I didn't need to search any further than Tutorbird, and even using it for 2+ years, I have never felt a need to look at other products.
Megan
E-Learning, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2023
Tutorbird is so helpful
We use tutorbird to schedule clients with tutors. We give parents a registration link and they get signed up with us (including their credit card). Just learning that feature has saved me hours of time. Once signed up, we schedule students with tutors. We bill clients and pay tutors. Tutors communicate with parents and record attendance.
PROSTutorbird's support has been awesome. We used Salesforce prior to this and it was just a beast to use and super expensive. For a small company, one person can easily manage running tutorbird and it's always working reliably!
CONSMy boss really hates the name TutorBird. He feels like it has an image that is not professional. Now that we've removed the tutorbird from emails going out, it's better.
Reasons for switching to TutorBird
Salesforce was a beast and so difficult to use. It was also very expensive.
Darci
E-Learning, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
love Tutorbird
I use Tutorbird to schedule all my students and keep track of all my income and expenses. My invoices are automatically sent and my clients' cc is automatically charged without me even doing anything. It saves me so much time. At tax time I print out reports from Tutorbird to bring to my tax guy. I also use Tutorbird to write down a short note about what I have done during each session. There are other features on TB that I have not even used.
CONSI like to sync my calendar with my google calendar and it takes about a day for it to sync. I wish it was faster becauseI like the view on google calendar better- that I can print out on 1 page showing a week all in 1/2 hour blocks.
Joan
Education Management, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed September 2023
Pros and Cons of Tutor Bird
I love the invoice feature and invoice reminders for my families. I also love the end-of-the-year reports that I give to my tax preparer and to my families for their taxes.
PROSI like how easy it is to use the scheduling program. I love that I can drop and drag students easily to different days. Love the ability to schedule reoccurring appointments.
CONSI dislike that all payment types incur a fee. If Venmo does not cost to do payments in their app it should not cost to do them in this program.I also wish that you had an integrated way to do video lessons with students. Something like the Site Pearl uses.
Reason for choosing TutorBird
The cost was lower and the features were easier to use.
Reasons for switching to TutorBird
The company shut down.
Kangie
E-Learning, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Loving TutorBird
Loving it as it helps me to manage the Scheduling of Lessons in an organized way and the taking attendance and keeping the lesson notes are really great help for me. I am using it almost everyday, as long as I have lessons.
CONSNever really explore what other features I can use. Other than that, I am happy with it so far. If TutorBird allows to send messages to Parents via WhatsApp on the monthly fee, based on the scheduled lessons by just one click of button and also integrate with XERO to create invoices, that will be even better. But I don't as for more as TutorBird is really a great help for my business and thank you.
Karen
E-Learning, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed September 2023
Great resource for managing tutoring clients and sessions
Overall, I am very pleased with this comprehensive resource for managing clients and scheduling.
PROSI love the calendar, scheduling, ability to track session notes, and the ability for clients to pay online through the portal.
CONSI wish there was the capability to attach documents to session notes emailed to parents as I've had to send a separate email after each lesson to send these attachments. The billing can often be confusing as well. I also wish there was a way to send documents for signature through Tutorbird.
Reason for choosing TutorBird
It offered the most capabilities for the best price.
crista
Education Management, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2023
Tutorbird is good for Coaching Practices Too
Our experience has been good. We transitioned into the program easily. I've also appreciated their customer service, it is excellent.
PROSI've been using TB for about two years now and have it essential for our team. We have a platform where we can keep our notes and information on students. It it has been crucial for invoicing and payments.
CONSI wish it was easier for customers to pay on their phones. We get a lot of feedback in this area.
Reason for choosing TutorBird
The cost of this program is perfect for small businesses, especially those with a team.
Jacqui
E-Learning, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2023
Fantastic management software for small tutoring businesses – just needs a few more features!
In general, I'm so happy I began using TutorBird! I'm hoping some updates will be made soon, but still very glad I have it!
PROSI had thought about a number of scheduling/billing programs for my tutoring business, and TutorBird tops them all, since it's specifically engineered for tutors. I love the scheduling and billing options and the student and parent portals. I love how easy it's made for me to automate many processes to save myself time.
CONSYou can't adjust time zones for tutors (even though you can do it for students). This proves very difficult, because I have tutors all over the country, and they're all in different time zones. I'm not sure why this isn't possible, since students can change their time zones.