All XProtect Reviews
1-25 of 27 Reviews
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Mehul
Verified reviewer
Internet, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed October 2018
Milestone the FOX eye
It's Compatible with most of the CCTV manufacturing company
CONSwe can not run this software on normal config computer. We have to improve processing power of computer
Alejandro
Verified reviewer
Telecommunications, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2018
I love all Milestone software solutions for video vigilance
Best camera video vigilance suite you can get.
PROSVery easy to use, not so easy to setup but you can manage if watch some videos hey have for free on their website, you don't need to certify to become very good with this, Remember to choose wisely on what your camera count will be, XProtect Essential is for few cameras, if you plan to grow better go with XProtect Professional.
CONSThe price per camera licence is a little high but still I love this software and still cant find a better one medium learning curve but once you get your bearing right the sky is the limit
Tom
Media Production, 1,001-5,000 employees
Used weekly for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed November 2016
It can do the job
We currently use it with 14 cameras. I personally don't like this SW. We got quite poor support through a local reseller, and the biggest cons is very limited options in archiving footage (and purchasing a higher version is too expensive to justify). But it can do its job.
CONSNo proper archive/restore options
Tom
Higher Education, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2019
Video Security Software Solution
Very easy to use and the custom creation of user accounts allows us to pass along specirfic permissions and access to end users. Also, the export process and ability to pull footage from multiple cameras is seamless.
PROSXProtect is excellent for manaing and viewing lots of cameras. It has continued to grow with us as we have increased our camera count.
CONSLicensing.! We must go through a reseller to add licensing to any new cameras into our system. The process typically takes more than a week. Must plan accordingly.
Anonymous
2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
4
Reviewed July 2020
very good recording software
you download it, you install it, you configure it, and it works. what more needs to be said.
PROSit's pretty easy to install, once you get the hang of it. the compatibility with other vendor's products is quite exceptional.
CONSsometimes it can be a little tough to get configured exactly the way you want it. other than that, everything is just fine.
Anonymous
1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed December 2018
Milestone XProtect is great!
Overall, Xprotect has helped our organization consolidate disparate camera systems and software platforms into one, which greatly simplifies management and IT support.
PROSThe ability to add nearly any IP camera to the software and not being limited to a particular manufacturer. This has allowed us to make it a centralized software solution across departments.
CONSIt does take a lot of training and resources to stand up and configure.
Todd
Verified reviewer
Construction, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2019
Leader in the Security video capture storage industry
We use Xprotect on small and large systems. The software does everything needed.
PROSThe ease of setting up a system and integration into other systems
CONSSome features are so dependent on the camera manufacturer that it makes using special cameras somewhat difficult.
Melvin
Verified reviewer
Hospital & Health Care, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed March 2018
Great product exceeds expectations
Very easy to use and setup. There are a lot of useful items in software. Learn new things every time I use software.
CONSLittle hard to keep up to date on software releases. A little more robust help system would be great.
Anonymous
5,001-10,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed December 2020
Great VMS
The application makes my job easier. It even makes it more fun!
PROSIt lets you create different views so you can always have access to the information you need, when you need it most.
CONSThere really are not downsides. Sometimes it takes a bit of time to set up everything with other vendors but it is well worth it to do so!
Christopher
Verified reviewer
Higher Education, 1,001-5,000 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2017
We use XProtect to view cameras in a busy testing center. It works well for what we need it to do.
We are able to view either live video or review past video from our camera footage. I can take clips of video and turn them into files to share with other people.
PROSI like how easy it is to select a clip of video and export it. I also really like how easy it is to move through the video by clicking and dragging or by using the arrows.
CONSwe have a lot of cameras and sometimes it lags or takes a while to load. It also won't work if I leave it for a while. I end up having to restart the program rather than being able to sign back in.
Don
Security and Investigations, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2018
Outstanding!
I have quality camera views and have used certain views on smart walls and maps. This software is simply great!
PROSEasy to use and install. My team use the software everyday and simply love it. I encourage every company to purchase this software now. You will not regret it.
CONSWeb based and sometimes goes down during a power outage but can be corrected by logging into the management client.
Manuel
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2017
easy to configure and setup camera viewer for enterprises
allows us to monitor all of our enterprise cameras easily and painlessly. Also easy grouping of cameras for personalized and organized viewing.
CONSThe client controls on the user side are a bit restricted compared to the server side admin UI. Wish it was easier to access them without having to login to the server side console.
Josh
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2017
Great security software
Easy to use, and fairly easy to configure. Light weight client keeps connections excellent to cameras.
CONSExpensive licensing, but it is worth the money. Support is responsive. Live view sometimes doesn't refresh right
Anonymous
201-500 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed May 2018
Great for Recording and reviewing Camera footage
Able to setup users that are able to access system and give them different permissions. There is an app, and client you can install on the users systems.
CONSI cannot thing of anything that i would say i do not like about this system. Picture quality is sometimes lacking when you zoom in i wish there was more options to tweak picture quality when you zoom in.
Vincent
Verified reviewer
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed March 2018
Happy with features. Difficult to use
I enjoy the features of this software. This is very helpful working in a security CCTV position and can help with sharing information with clients easily.
CONSIt is quite difficult to use and many people struggle to learn to use this quickly. Other than the difficulty of learning to use the product everything is great.
Shane
Security and Investigations, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed April 2023
Milestone xprotect review
Overall I think milestone xprotect is a great product with a great interface and is over all easier to manage and operate then most software like it.
PROSHow easily you can migrate from a different software to milestone is the best part of the software on my experience.
CONSI don't like how you have to pay for each camera and how it licenses to the mac address of the camera.
Reasons for switching to XProtect
I switched over a customer that requested it.
Bryan
Verified reviewer
Higher Education, 1,001-5,000 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
4
Reviewed October 2019
Competent Camera Viewing System
Every time I've had to use it to view or to obtain archived video it's been easy to do.
PROSEasy to navigate the cameras. Zooming and panning are a breeze. The search functionality is very easy to use.
CONSSometimes there are connection issues but that may be to do with the network.
Ray
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed July 2018
A simple, easy to use security video platform
Simple to use, with proper head end equipment this system operates well and I haven't yet had any issues with it.
CONSIt took a little bit of tweaking to get the proper amount of storage (2 weeks vs 3 weeks) to get the system to fully operate smoothly.
YANNAI
Computer & Network Security, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed September 2019
Great software for storing and viewing your cctv
Very happy with this purchase. Highly recommend it to others.
PROSEasy to use. Highlights the parts in which there is movement in the frame, saving the need to review hours of video footage.
CONSNot much cons with the software. Not the most intuitive in terms of setup but once that hurdle is passed it is easy to operate.
Alexander
Verified reviewer
51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2018
I am managing the software XProtect Smart 2017 R1(Client and Admin)
Manage cameras in a very easy and effective way.
PROSMany useful features, such as Sequence Explorer and Playback. Easy to navigate needed camera. Easy configuration option, allowing you to add new cameras pretty fast.
CONSThe recording device could use more video extensions. .avi takes a lot of recording space and it takes forever to finish it. Also the update and upgrade can be moved to the Auto mode, instead of downloading every time a new version.
Anonymous
1,001-5,000 employees
Used less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2020
Great Video Software
Overall I love this tool. It makes my job way easier. I can move from one place to another in no time without having to actually be there.
PROSWe currently use this software to control over 20 locations. What impressed me the most is the live videos show very well. When it was first installed on my computer I thought it might be hard to use however overall it is really easy to use despite all its functionalities and everything you can do with this tool.
CONSWhat I liked the least about this software is that when I'm onsite it works great and I can backtrack information. For some reason, if I'm anywhere else that is not onsite the audio never picks up. I can see videos clear without any problem except the audio always gives me issues.
Katrina
Computer Software, 1,001-5,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed August 2020
Security camera
I do like it, control of each area of camera is done with ease
PROSView , is awesome I can do my job thoroughly Protect the employees Ease of getting other areas of computer Changing view is easy done
CONSIt can be harder to navigate through when issues do occur, however it is complex with larger areas to have to protect
stefan
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed April 2018
Brought in to support a wider range of camera's than we have on our Axys System
Flexibility in camera selection
PROSVery customizable views for different sets of users. The customization can be tailored to support the technical skills of the end user.
CONSThe installation process leave much to be desired when things go wrong in terms of troubleshooting. The documentation is lacking as well
Clement
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2018
Used the essential version and pro/expert/enterprise. All the versions accept all major cameras.
This VMS is easy to use and is compatible with all major cameras. The essential version is a great path to follow to start using a real VMS.
CONSThis software package is a bit heavy for only 8 cameras. the server needed to record 8 cameras has to be a bit more powerful than competitors.
Anonymous
1,001-5,000 employees
Used monthly for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
5
Reviewed August 2019
Greate for remote observations
I am very satisfied with having access to this tool and all the time it saves for me from having to move from one place to another for an observation. I can do them from the same place and still be as effective and a live session.
PROSI can observe my team remotely when in training and score their delivery skills. This allows me to follow up on my live monitors. It has been really helpful since due to my daily bandwidth I am not always able to attend every training session. It is a tool very easy to use and access doesn't even take long to load at all.
CONSSome times audios are not recorded properly and there are gaps in the audio. Still not sure if it has to do with the camera or the location of the camera. These audio issues are not that common that they really become an issue.