About SecureDocs Virtual Data Room


SecureDocs is a virtual data room tool used for storing and sharing confidential documents both internally and externally. It is suitable for businesses of any size and a range of industries including used during due diligence, mergers and acquisitions, audits, fundraising, business valuations and more.

SecureDocs enables users to control their data through permission-based users roles, dynamic watermarking and customizable non-disclosure agreements. Administrators can restrict permissions for accessing folders or subfolders and create rules for documents with no access, view-only for Office and PDF documents or full access.

SecureDocs offers a drag-and-drop feature. Audit logs in SecureDocs shows users who is looking into a document with dates and timestamps that can be shared via email. Users can set activity alerts and email notifications for newly added documents and daily audit logs. The solution supports unlimited users and data and provides online support.



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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 10

104 Reviews of SecureDocs Virtual Data Room

Average User Ratings

Overall

4.91 / 5 stars

Ease-of-use

5.0

Value for money

4.5

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(95)

4 stars

(9)

3 stars

(0)

2 stars

(0)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 104 reviews

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December 2018

Shaun from Lucky Minerals inc

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2018

Secure Doc site user

We use SecurDocs to provide access to our large data base for our CuMo mining project in Idaho. The database is huge(many Gigabytes) We use SecureDocs to give investors and potential partners access to our database to perform due diligence on what would be multi million dollar investments. The data is proprietary and needs to be secure. To date over approximately 2 years we have not had a single problem with both our ability to manage and upload data to the site and our investors have had no trouble access the information. In addition having an extra external backup is very useful given the millions of dollars spent to obtain the data.

Pros

Easy ability to upload and organize files in to folders and subfolders. We have over 10,000 files to upload, store and have clients access
folder structure simple and easy to maintain and most importantly can easily be understood by our clients and investors.
The price is reasonable on a yearly subscription
Security is excellent with password and verification code
Our potential investors find the site easy to navigate and download files.
Can easily handle the huge database that we have including gigabytes worth of photos

Cons

the 1 gigabyte per session download limit is the least point about the software, but it makes sense due to prevent people form controlling the entire download stream.

December 2017

Mykel from TVC Capital

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2017

My PE firm runs all of our transactions through SecureDocs. It's invaluable.

Pros

SecureDocs is very easy to use as an administrator and is intuitive to new invited users which creates a lot of efficiency. The system serves as our system of record for all transaction work. The team is also great - they build customer feedback into the roadmap for new features and provide excellent support.

Cons

It's never failed our firm in any way, but it would be nice if SecureDocs enabled text search within documents. It would also be nice to re-index folder structures with copy paste.

December 2017

Jesse from Vaquero Capital

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2017

Awesome customer service & very easy to use.

Reduces the amount of time I need to spend messing around in data rooms. It is very easy and efficient.

Pros

The software is extremely easy to use. I really like the interface and way you can upload // review files. The best part is the audit log to keep track of data room activity.

Cons

I don't have much bad to say about the software. There could be optimization in mass permission changes. For example, to turn on and off email notifications, you have to go manually 1 by 1. Other than that, no complaints.

December 2017

Dorota from WENTO sp. z o.o.

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

December 2017

It's our second application of VDR we used. And Secure Docs is the first we decided to stay with.

We save the room on our servers, we save our time, sharing files and documents with our business partners.

Pros

Secure Docs is very friendly and simple, you can followe the application with your intuition. And what more, comparing to other similar solutions, SD is much cheaper.

Cons

The application is safe and easy, you can share your files and documents with your business partners and stay sure, that nobody can stole your documents or change them in uncontrolled way.

April 2015

Nadia from e.ventures

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

April 2015

Superior product at a ridiculously reasonable price

SecureDocs is incredible. It is by far the most superior product on the market in terms of convenience, value, security, and ease of use. And if that isn't enough, you'll be blown away by their 24/7 support team who will consistently exceed your expectations. If you ever have to contact them, their level of responsiveness is second to none and they will resolve your issue or answer your question immediately. Seriously. I can't think of any other service provider who can match the exceptional level of customer service that they provide. What can you use SecureDocs for? Everything. As a VC firm, we are continuously finding new ways to utilize the platform and simultaneously optimize our processes. We initially sought SecureDocs to fulfill a need to securely share our documents with our auditors; we then realized we could exploit the platform in so many new ways. Not only do we continue to use it for each audit, we now also use it for due diligence, tax, investor reporting, fundraising, valuations, and compliance. This time next year, we will probably have twice as many use cases. The best part about SecureDocs? User permissions and the audit log. These features really set SecureDocs apart from other products available in the marketplace. Not only can you set highly specific access levels for each user, but you can also identify when that user logged in and which documents were viewed/downloaded. This has been an invaluable tool to discreetly evaluate investor interest and monitor when third-party consultants are working on our account. Bottom line: It's a superior product at a ridiculously reasonable price. You can't go wrong.

November 2017

Stuart from Magdalene Ltd

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2017

We utilise SecureDocs as a portal for issuing documentation our field force.

Pros

It allows us to trace a document form issue to receipt with a specific DTG and recipient IP address, this is vital for us, as we produce an auditable trail from this data.

Cons

With respect to recipients receiving the data we do not get a timeframe of how long they spent reading a new upload. this would allow us to gauge acceptance & adherence to policy changes.

May 2018

Sandro from First Solar

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2018

Best VDR!

Able to share securely deal documentation with banks and investors and discriminate view/download rights between different groups through the great UI

Pros

Excellent usability with all the functions needed. Reasonable price and no limits on capacity. Contracts are easy to understand and support is timely and friendly. Highly recommended. Correctly displays text in other languages.

Cons

Nothing. Service is perfect. Sometime the exchange to sing a new contract is not perfectly straightforward but it was always solved in a timely manner.

June 2018

Mark from Canyon Midstream

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2018

Great platform that is flexible and easy to use for multiple applications

Pros

It's easy to move files around and organize documents as VDRs become more complicated over the life of the project. Also helpful that it's one flat fee vs. having to pay by file size. Nothing is worse than having to pick and chose what you want to upload because you're approaching your data limit like with other virtual data rooms.

Cons

The user experience is great, but if there were two areas I would improve the product it would be: 1) making it easier for users to see which files have been uploaded most recently and 2) being able to send a link to specific files to make it easier to communicate when answering questions on specific files in the data room.

July 2018

Ankit from SG Analytics

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

July 2018

It was great using this friendly software and was really helpful. It met our objective.

Log and audit trail is the best thing

Pros

Log and audit trail is the best thing in the software along with role creation. As an example, you get the watermark of the user whose id is used while taking the print which helps in data privacy.

Cons

There could be optimization in mass permission changes. You can't view mail attachments through the software. This does not let you to restrict access to 'view only'.

Response from SecureDocs of SecureDocs Inc.

Replied July 2018

Thank you for your kind review of SecureDocs Virtual Data Room. We're happy to hear that you had a positive experience, and hope that you'll consider us again the next time the need arises. We take customer feed back very seriously, and make sure to read each review for inspiration when adding new features, and when searching for areas of improvement to our product and service. I noticed that you mentioned you wanted to be able to restrict access to 'view only', and we're pleased to let you know that our system does allow for 'view only' permissions. We'd be happy to walk you through setting up that feature in order to improve your experience with our solution. Thanks again for sharing your thoughts!

December 2017

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

December 2017

Setup & implementation in 1 hour, has all required functionalities of a data room

Pros

Ease of use, very fast (cloud based), security, 100% uptime. Bulk download functionality. High adaptability of roles and users.

Cons

Maybe some bells & whistles not available which you encounter in more expensive software. Eg. Automated Word/Excel to PDF import functionality.

November 2017

Bradley from Gen III Oil Corporation

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

November 2017

This software was perfect for my company. Extremely easy to use and track documents.

Pros

We use this data room both for sharing critical documentation for due diligence for potential partnerships, as well as a drop box for sharing large documents with collaborators. It is very easy to manage the site, to control the access and rights for each individual or group, and also to keep a log of what functions were performed, and what documents were reviewed (down to the page number). The customization security features are excellent with 2-factor authorization, the need to accept a confidentiality (editable) statement, water marking of each page, and a blur out to prevent screen capture. Customer service is also very good with a smaller, personal feel to it. I would highly recommend this product.

Cons

You can't view PowerPoints through the software. This does not let you to restrict access to 'view only' and therefore can not share confidential documents in PPT form.

June 2018

Jonathan from Precision Biopsy, LLC

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2018

Set-up Data Room for M&A

Pros

Very easy to use without any training or tutorials. Fixed cost with no hidden fees, unlike other data rooms that charge based on number of pages and video size. Start-up friendly with intro deals for new users.

Cons

They are not cleared by all investment bank compliance departments. This is not a comment on functionality or capabilities. But it does impact the ability to use them if your investment bank has not cleared them.

Response from SecureDocs of SecureDocs Inc.

Replied July 2018

We're happy to hear that our solution was easy-to use and helpful during the M&A process. Thank you for sharing!

December 2018

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2018

Unlimited plans with flexible billing

When we needed to choose VDR solution the main problem was that most competitors does not publish pricing on their websites. After tiresome contacting with sales representatives of about 5 products I found out that I need to know documents count or space requirements to get price offer (which is hard to predict in most cases) and ridiculous prices of hundreds dollars per gigabyte. Unlimited plans of SecureDocs allowed us not to bother about documents size or count.

Pros

SecureDocs was chosen among other VDR solutions primarily because of unlimited storage/users plans, responsive customer support and flexible payment options (quarterly/monthly). Competitors usually offer price per Gb/documents count, and only long-term plans. I liked two-factor authentication and audit log in this product, as well as intuitive user interface.

Cons

Nothing. Everything worked fine, I can't remember any complaints from our users of SecureDocs.