All WorkCast Reviews
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Tom
Verified reviewer
Telecommunications, 51-200 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2018
HubSpot integration was a key factor in our decision
Really good. The support has always been great, with a super friendly and helpful team.
PROSThe HubSpot integration. Having a single tool that would allow us to manage the whole webinar experience, from signup, to email marketing, to the live events and follow up is extremely useful for us as a team. The streaming quality is high and always consistent.
CONSThe presenter chat for the live event management is not immediately intuitive but is fine once you get used to it. Do lots of test events so you get used to features before you have to use them live.
Jennifer
Education Management, 201-500 employees
Used more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed February 2021
Good value for white glove support
The software is pretty easy for attendees, as well as most presenters to use with basic training. WorkCast staff can set up branding, registration questions, and answer tech support live, easing your staff burden. The reports including registrants/attendees, questions asked/answered, and engagement are easy to access. There is a resources section for attendees to access relevant materials. Staff response time is generally quick.
CONSArchive availability for more than 1 year, captioning, speaker cameras, and chat are some desired features. Other cons include varying quality in WebCast Managers as well as outage risk and response.
Vendor Response
Hi Jennifer, Thanks for the feedback. We appreciate it. We do offer archiving for more than a year, so if you're having issues with that, you can reach out to your Account Manager and they will be happy to help. You can also reach out to them regarding running webcam events with chat as this is currently available. The good news is we are working on native captioning, though it is available via third-party integration at the moment. For any technical assistance, your AM will be more than happy to discuss. Thanks again. Thanks, Melissa
Replied February 2021
Katherine
Publishing, 5,001-10,000 employees
Used monthly for less than 6 months
OVERALL RATING:
4
EASE OF USE
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed January 2020
WorkCast Review
The Customer Support team is very helpful and always quick to get back. The platform is also relatively easy to use.
CONSSome of the functionalities are a bit limiting.
Reasons for switching to WorkCast
Cost efficient
Vendor Response
Hi Katherine, Thank you for taking the time to review WorkCast. We're glad to hear our support team has been helpful. If you have any specific feedback on features or issues, we'd love to hear more. Get in touch with support@workcast.com or you can chat directly with your CSM. Cheers Team WorkCast
Replied January 2020
Mirza
Information Technology and Services, 5,001-10,000 employees
Used monthly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2021
Best for Enterprise Class Simulated-Live Virtual Events and Town Halls
The overall experience has from the very beginning been one of a partnership. From day one, WorkCast has helped us solve our virtual event dilemma: to provide a platform experience focused on the simulated-live experience within a completely mobile experience with an easy to use IO with the ongoing support from a CS manager - WorkCast has been an amazing partner.
PROSThe feature that makes WorkCast a must-have within any enterprise organization is the simu-live functionality. If you want to hold a virtual event for your clients or even an internal company-wide town hall outside of a ppt deck type GoToWebinar presentation or a Microsoft Live event, then WorkCast is the solution. Other more costly solutions are available, but for the streaming, roll-over of sessions and customer service levels, WorkCast can't be beat. The platform can allow for multiple streams (great for multiple languages) and the landing pages and overall webcast experience is completely mobile-friendly.
CONSThe templates could be a bit more exciting in terms of design, they're getting there with a new batch of landing page templates.
Reasons for switching to WorkCast
ON24 - at the time of the switch was still not fully HTML5 ready and we were losing attendees due to this. The mobile experience wasn't very mobile friendly at all.
Diane
Hospital & Health Care, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2019
Webinar platform offers excellent support
We have been very pleased with the responsiveness of the WorkCast team, whether delivering a proposal, turning around a webinar on short notice, or accommodating special requests. Their continuing education for webinar teams is very good.
PROSThe WorkCast webinar platform was flexible and extremely accommodating when our webinars demanded something out of the ordinary. The WorkCast team went above and beyond to deliver on short notice, and has been very responsive with any and all requests. They also offer regular education for the team implementing the programs.
CONSWe have not experienced a downside to the software.
Reason for choosing WorkCast
Responsiveness, flexibility and the ability to talk to real people when issues arise.
Reasons for switching to WorkCast
Our previous vendor could not meet our requirements.
Vendor Response
Hi Diane, Thank you so much for the kind review. We're glad you are enjoying WorkCast. Please feel free to reach out to your Customer Success Manager if you need anything at all. Cheers Team WorkCast
Replied November 2019
Sonam
Information Services, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2020
Great platform for webcasts!
Platform is very user-friendly, easy to teach new users, and customer support is great!
CONSNo cons. Platform met our basic needs and WorkCast team is constantly upgrading the platform to better suit needs.
Vendor Response
Hi Sonam, Thank you so much for the kind review. We're glad you are enjoying WorkCast. Please feel free to reach out to your Customer Success Manager if you need anything at all. Cheers Team WorkCast
Replied January 2020
Nancy
Education Management, 1,001-5,000 employees
Used less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2021
Very pleased with how our Virtual Open House turned out
They helped solve our new need to connect virtually. We feel quite seasoned now and Workcast was able to support us through the learning curves to feeling confident with our processes today.
PROSWas all just easy to use, easy to understand and the software stood up.
CONSNone - honestly, a few small communication issues in the beginning which we addressed but after that little bump, was great!
Reason for choosing WorkCast
Honestly, they were quick to get back to me. We were searching for a company that could help us in our new virtual needs. I was a complete newbie, and they walked me through all of the plans and we submitted an excellent open house! I really enjoy the team at Workcast!
Anonymous
1,001-5,000 employees
Used monthly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
FUNCTIONALITY
4
Reviewed July 2021
Great webinar and virtual event solution
WorkCast has been a great tool for us to use for webinars and simple virtual events. It's fairly straight-forward and the user experience for attendees and presenters is quite intuitive. It's also one of the more cost-efficient options out there.
PROSWorkCast offers a great solution for webinars and education-based virtual events. The streaming quality is great. WorkCast is pretty easy to use for attendees. It's also user-friendly for presenters, after a little bit of training. The resources section for attendees is a great feature. The reports are sufficient for our needs.
CONSFor the most part, WorkCast meets our webinar needs. The design templates aren't out-of-this-world, but I believe they're launching new templates soon.
Claire
Higher Education, 11-50 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2021
WorkCast Review
My experience with WorkCast was positive! They helped us to reimagine our traditionally in person programs to a virtual format. That was so successful we're considering keeping aspects of the virtual events even when in-person programs are allowed again.
PROSI liked working with the WorkCast team the most. I am not a "tech" person, and their team made the process easy. They answered every question, provided helpful guides, and made sure we were maximizing our software.
CONSMy con is less about the software and more about the process. There are many steps in the planning process and a lot of different contacts. At times I wish that could have been streamlined.
Thomas
Publishing, 11-50 employees
Used less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2021
Caring People!
So far, great. Very willing to work with us when our original plan didn't work out.
PROSProducts seem state-of-the-art and company is always trying to advance thing and create more value. Their staff has been extremely helpful.
CONSWe haven't implemented yet, so I'm not really sure.
Reason for choosing WorkCast
Good history working with our company, good product line, nice staff.
Brianna
Human Resources, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
3
Reviewed May 2021
Ease of use
Pretty simple to use with slack but haven't tried out other integrations yet.
PROSWe use this as a time tracking feature and have integrated it with Slack. It works pretty well but it's definitely not a robust system. We haven't tried any other integrations yet.
CONSI don't like how you can move the boards around. I wish everything wasn't a click. i have to click all the buttons and assign to myself it's not intuitive.
Anonymous
11-50 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
FUNCTIONALITY
4
Reviewed February 2019
Good value for being free
Works and functions well for being free!
PROSAbility to create multiple lists and assign tasks to teammates. Integration with Slack!
CONSCan't update status of task without moving it to a different list
Robert
Higher Education, 201-500 employees
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
5
Reviewed October 2018
Webinars and workflows together
This integrates with HubSpot nicely and it is easy with only a few steps to create a webinar and build workflows behind it.
CONSNothing really, just that right now we don't use webinars a lot but in the future if we do, this will be a good product to get.