All WorkCast Reviews

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Tom

Verified reviewer

Telecommunications, 51-200 employees

Used monthly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2018

HubSpot integration was a key factor in our decision

Really good. The support has always been great, with a super friendly and helpful team.

PROS

The HubSpot integration. Having a single tool that would allow us to manage the whole webinar experience, from signup, to email marketing, to the live events and follow up is extremely useful for us as a team. The streaming quality is high and always consistent.

CONS

The presenter chat for the live event management is not immediately intuitive but is fine once you get used to it. Do lots of test events so you get used to features before you have to use them live.

Jennifer

Education Management, 201-500 employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed February 2021

Good value for white glove support

PROS

The software is pretty easy for attendees, as well as most presenters to use with basic training. WorkCast staff can set up branding, registration questions, and answer tech support live, easing your staff burden. The reports including registrants/attendees, questions asked/answered, and engagement are easy to access. There is a resources section for attendees to access relevant materials. Staff response time is generally quick.

CONS

Archive availability for more than 1 year, captioning, speaker cameras, and chat are some desired features. Other cons include varying quality in WebCast Managers as well as outage risk and response.

Vendor Response

Hi Jennifer, Thanks for the feedback. We appreciate it. We do offer archiving for more than a year, so if you're having issues with that, you can reach out to your Account Manager and they will be happy to help. You can also reach out to them regarding running webcam events with chat as this is currently available. The good news is we are working on native captioning, though it is available via third-party integration at the moment. For any technical assistance, your AM will be more than happy to discuss. Thanks again. Thanks, Melissa

Replied February 2021

Katherine

Publishing, 5,001-10,000 employees

Used monthly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed January 2020

WorkCast Review

PROS

The Customer Support team is very helpful and always quick to get back. The platform is also relatively easy to use.

CONS

Some of the functionalities are a bit limiting.

Reasons for switching to WorkCast

Cost efficient

Vendor Response

Hi Katherine, Thank you for taking the time to review WorkCast. We're glad to hear our support team has been helpful. If you have any specific feedback on features or issues, we'd love to hear more. Get in touch with support@workcast.com or you can chat directly with your CSM. Cheers Team WorkCast

Replied January 2020

Mirza

Information Technology and Services, 5,001-10,000 employees

Used monthly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2021

Best for Enterprise Class Simulated-Live Virtual Events and Town Halls

The overall experience has from the very beginning been one of a partnership. From day one, WorkCast has helped us solve our virtual event dilemma: to provide a platform experience focused on the simulated-live experience within a completely mobile experience with an easy to use IO with the ongoing support from a CS manager - WorkCast has been an amazing partner.

PROS

The feature that makes WorkCast a must-have within any enterprise organization is the simu-live functionality. If you want to hold a virtual event for your clients or even an internal company-wide town hall outside of a ppt deck type GoToWebinar presentation or a Microsoft Live event, then WorkCast is the solution. Other more costly solutions are available, but for the streaming, roll-over of sessions and customer service levels, WorkCast can't be beat. The platform can allow for multiple streams (great for multiple languages) and the landing pages and overall webcast experience is completely mobile-friendly.

CONS

The templates could be a bit more exciting in terms of design, they're getting there with a new batch of landing page templates.

Reasons for switching to WorkCast

ON24 - at the time of the switch was still not fully HTML5 ready and we were losing attendees due to this. The mobile experience wasn't very mobile friendly at all.

Diane

Hospital & Health Care, 51-200 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2019

Webinar platform offers excellent support

We have been very pleased with the responsiveness of the WorkCast team, whether delivering a proposal, turning around a webinar on short notice, or accommodating special requests. Their continuing education for webinar teams is very good.

PROS

The WorkCast webinar platform was flexible and extremely accommodating when our webinars demanded something out of the ordinary. The WorkCast team went above and beyond to deliver on short notice, and has been very responsive with any and all requests. They also offer regular education for the team implementing the programs.

CONS

We have not experienced a downside to the software.

Reason for choosing WorkCast

Responsiveness, flexibility and the ability to talk to real people when issues arise.

Reasons for switching to WorkCast

Our previous vendor could not meet our requirements.

Vendor Response

Hi Diane, Thank you so much for the kind review. We're glad you are enjoying WorkCast. Please feel free to reach out to your Customer Success Manager if you need anything at all. Cheers Team WorkCast

Replied November 2019

Sonam

Information Services, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2020

Great platform for webcasts!

PROS

Platform is very user-friendly, easy to teach new users, and customer support is great!

CONS

No cons. Platform met our basic needs and WorkCast team is constantly upgrading the platform to better suit needs.

Vendor Response

Hi Sonam, Thank you so much for the kind review. We're glad you are enjoying WorkCast. Please feel free to reach out to your Customer Success Manager if you need anything at all. Cheers Team WorkCast

Replied January 2020

Nancy

Education Management, 1,001-5,000 employees

Used less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2021

Very pleased with how our Virtual Open House turned out

They helped solve our new need to connect virtually. We feel quite seasoned now and Workcast was able to support us through the learning curves to feeling confident with our processes today.

PROS

Was all just easy to use, easy to understand and the software stood up.

CONS

None - honestly, a few small communication issues in the beginning which we addressed but after that little bump, was great!

Reason for choosing WorkCast

Honestly, they were quick to get back to me. We were searching for a company that could help us in our new virtual needs. I was a complete newbie, and they walked me through all of the plans and we submitted an excellent open house! I really enjoy the team at Workcast!

Anonymous

1,001-5,000 employees

Used monthly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

FUNCTIONALITY

4

Reviewed July 2021

Great webinar and virtual event solution

WorkCast has been a great tool for us to use for webinars and simple virtual events. It's fairly straight-forward and the user experience for attendees and presenters is quite intuitive. It's also one of the more cost-efficient options out there.

PROS

WorkCast offers a great solution for webinars and education-based virtual events. The streaming quality is great. WorkCast is pretty easy to use for attendees. It's also user-friendly for presenters, after a little bit of training. The resources section for attendees is a great feature. The reports are sufficient for our needs.

CONS

For the most part, WorkCast meets our webinar needs. The design templates aren't out-of-this-world, but I believe they're launching new templates soon.

Claire

Higher Education, 11-50 employees

Used monthly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2021

WorkCast Review

My experience with WorkCast was positive! They helped us to reimagine our traditionally in person programs to a virtual format. That was so successful we're considering keeping aspects of the virtual events even when in-person programs are allowed again.

PROS

I liked working with the WorkCast team the most. I am not a "tech" person, and their team made the process easy. They answered every question, provided helpful guides, and made sure we were maximizing our software.

CONS

My con is less about the software and more about the process. There are many steps in the planning process and a lot of different contacts. At times I wish that could have been streamlined.

Thomas

Publishing, 11-50 employees

Used less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2021

Caring People!

So far, great. Very willing to work with us when our original plan didn't work out.

PROS

Products seem state-of-the-art and company is always trying to advance thing and create more value. Their staff has been extremely helpful.

CONS

We haven't implemented yet, so I'm not really sure.

Reason for choosing WorkCast

Good history working with our company, good product line, nice staff.

Brianna

Human Resources, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

3

Reviewed May 2021

Ease of use

Pretty simple to use with slack but haven't tried out other integrations yet.

PROS

We use this as a time tracking feature and have integrated it with Slack. It works pretty well but it's definitely not a robust system. We haven't tried any other integrations yet.

CONS

I don't like how you can move the boards around. I wish everything wasn't a click. i have to click all the buttons and assign to myself it's not intuitive.

Anonymous

11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

FUNCTIONALITY

4

Reviewed February 2019

Good value for being free

Works and functions well for being free!

PROS

Ability to create multiple lists and assign tasks to teammates. Integration with Slack!

CONS

Can't update status of task without moving it to a different list

Robert

Higher Education, 201-500 employees

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

FUNCTIONALITY

5

Reviewed October 2018

Webinars and workflows together

PROS

This integrates with HubSpot nicely and it is easy with only a few steps to create a webinar and build workflows behind it.

CONS

Nothing really, just that right now we don't use webinars a lot but in the future if we do, this will be a good product to get.

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