TouchPoint is an automated cloud-based visitor management solution designed for hotels, hospitals, exhibitions, residential apartments and multi-tenancy buildings. Key features include appointment scheduling, check-ins and check-outs, notifications, security management and contractor management.
TouchPoint allows organizations to record visitor-related information with the help of ID scanning. The solution further provides visitors with visitor passes that can be created with supported badge printers. Users can create and track visitor appointments, as well as approve, reject, modify or reschedule appointments.
Security tools include defining access areas for visitors and creating lists of blacklisted visitors. TouchPoint can notify employees of visitor arrivals and departures via SMS, email, pop-up alerts or push notifications. TouchPoint also supports multiple languages.
Pricing is per location. The solution has mobile apps and provides support via live chat, email, support pages, an online help desk and over the phone.