We've helped many businesses find visitor management software so they can monitor the flow of visitors and automatically identify risks. How does it work?

Visitor Management Systems

 
Envoy logo
 
Envoy is a cloud-based visitor management and registration solution that serves businesses of all sizes across various industries. It is compatible with iPad 3 or newer running iOS 8 or later. Core features include visitor registration,... Read More
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Envoy is a cloud-based visitor management and registration solution that serves businesses of all sizes across various industries. It is compatible with iPad 3 or newer running iOS 8 or later. Core features include visitor registration,... Read More
 
Traction Guest logo
 
Traction Guest is a cloud-based visitor management solution for businesses of all sizes across multiple industries. It helps users to manage visitor information, administration processes and on-premise security. Core features include... Read More
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Traction Guest is a cloud-based visitor management solution for businesses of all sizes across multiple industries. It helps users to manage visitor information, administration processes and on-premise security. Core features include... Read More
 
Proxyclick logo
 
Proxyclick is a cloud-based visitor management solution suitable for small, midsize and large enterprises. Key features of Proxyclick include visitor registration, instant pictures, badge printing, instant notifications and reporting. Proxyclick... Read More
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Proxyclick is a cloud-based visitor management solution suitable for small, midsize and large enterprises. Key features of Proxyclick include visitor registration, instant pictures, badge printing, instant notifications and reporting. Proxyclick... Read More
 
SwipedOn logo
 
SwipedOn is a cloud-­based visitor management solution suitable for businesses of all sizes across a wide range of industries.  It is equally suitable for nonprofits, schools and public administration. The SwipedOn iPad app allows... Read More
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SwipedOn is a cloud-­based visitor management solution suitable for businesses of all sizes across a wide range of industries.  It is equally suitable for nonprofits, schools and public administration. The SwipedOn iPad app allows... Read More
 
iLobby logo
 
iLobby is a cloud-based visitor management solution that is suitable for businesses of all sizes in manufacturing, education and government. Core features of iLobby are visitor registration, notifications, legal document signing, badge... Read More
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iLobby is a cloud-based visitor management solution that is suitable for businesses of all sizes in manufacturing, education and government. Core features of iLobby are visitor registration, notifications, legal document signing, badge... Read More

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ALICE Receptionist logo
 
ALICE Receptionist is a cloud-based and on-premise visitor management solution suitable for small, midsize, and large businesses. It's suitable for all industries and serves clients globally. Key features of the solution are visitor... Read More
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ALICE Receptionist is a cloud-based and on-premise visitor management solution suitable for small, midsize, and large businesses. It's suitable for all industries and serves clients globally. Key features of the solution are visitor... Read More
 
Sine logo
 
Sine is a cloud-based visitor management solution that serves small, midsize and large businesses. It's suitable for a variety of industries including construction, schools, hospitals, offices and property managers. Key features of... Read More
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Sine is a cloud-based visitor management solution that serves small, midsize and large businesses. It's suitable for a variety of industries including construction, schools, hospitals, offices and property managers. Key features of... Read More
 
LobbyConnect logo
 
LobbyConnect is a cloud-based visitor management application suitable for small, midsize and large enterprises across all industries. Core features include visitor registration, digital document signing, badge printing, user notifications... Read More
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LobbyConnect is a cloud-based visitor management application suitable for small, midsize and large enterprises across all industries. Core features include visitor registration, digital document signing, badge printing, user notifications... Read More
 
KeepnTrack logo
 
KeepnTrack is a cloud-based visitor management software suitable for institutions such as schools, hospitals, retirement homes and summer camps of all sizes. Core features of KeepnTrack include visitor tracking, visitor background... Read More
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KeepnTrack is a cloud-based visitor management software suitable for institutions such as schools, hospitals, retirement homes and summer camps of all sizes. Core features of KeepnTrack include visitor tracking, visitor background... Read More
 
The Receptionist for iPad logo
 
The Receptionist for iPad is a cloud-based visitor management solution that serves businesses of all sizes across all industries. The primary features of The Receptionist are visitor logs, visitor badges, visitor notifications (via... Read More
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The Receptionist for iPad is a cloud-based visitor management solution that serves businesses of all sizes across all industries. The primary features of The Receptionist are visitor logs, visitor badges, visitor notifications (via... Read More

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Vizito logo
 
Vizito is a cloud-based visitor management application suitable for small, midsize and large enterprises across all industries. Core features include visitor registration, automatic notifications, digital signature collection and photo... Read More
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Vizito is a cloud-based visitor management application suitable for small, midsize and large enterprises across all industries. Core features include visitor registration, automatic notifications, digital signature collection and photo... Read More
 
VisitLog logo
 
VisitLog is on-premise visitor management software suitable for small, midsize, and large enterprises. Core features include visitor registration, badge printing, email and SMS notifications, reporting and visitor pre-registration. The... Read More
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VisitLog is on-premise visitor management software suitable for small, midsize, and large enterprises. Core features include visitor registration, badge printing, email and SMS notifications, reporting and visitor pre-registration. The... Read More
 
WhosOnLocation logo
 
WhosOnLocation is a cloud-based visitor management solution suitable for small, midsize and large enterprises. It's suitable for a variety of industries including schools, offices, government, manufacturing and construction. Key features... Read More
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WhosOnLocation is a cloud-based visitor management solution suitable for small, midsize and large enterprises. It's suitable for a variety of industries including schools, offices, government, manufacturing and construction. Key features... Read More
 
Lobby Track logo
 
Lobby Track is an on-premise visitor management solution suitable for small, midsize and large businesses. It's suitable for businesses, schools, government offices, hospitals and more. Key features of the solution include visitor... Read More
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Lobby Track is an on-premise visitor management solution suitable for small, midsize and large businesses. It's suitable for businesses, schools, government offices, hospitals and more. Key features of the solution include visitor... Read More
 
iVisitor logo
 
iVisitor is a cloud-based visitor management solution that serves businesses of all sizes across various industries. The software is particularly useful for large enterprises with several locations, multi-tenant buildings, healthcare,... Read More
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iVisitor is a cloud-based visitor management solution that serves businesses of all sizes across various industries. The software is particularly useful for large enterprises with several locations, multi-tenant buildings, healthcare,... Read More

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Go Reception logo
 
Go Reception is a cloud-based visitor management solution suitable for businesses of all sizes. It is appropriate for all industries and serves clients globally. Core features include front desk reception, badge printing, automatic... Read More
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Go Reception is a cloud-based visitor management solution suitable for businesses of all sizes. It is appropriate for all industries and serves clients globally. Core features include front desk reception, badge printing, automatic... Read More
 
Welcm logo
 
Welcm is a cloud-based visitor management system that allows businesses to set up a virtual reception desk to monitor office visitations and manage front desk interactions. The solution is used to track visitors’ signing in and out,... Read More
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Welcm is a cloud-based visitor management system that allows businesses to set up a virtual reception desk to monitor office visitations and manage front desk interactions. The solution is used to track visitors’ signing in and out,... Read More

 

Buyer's Guide

by Taylor Short,
Market Research Associate


Building security is critical for any organization, especially when visitor access to company facilities is necessary for meetings or events.

Similar to software that manages reservations for hospitality, a visitor management system (VMS) helps manage and track visitors, allows selective access to buildings and improves the overall visitor experience.

This buyer’s guide is intended to help those seeking a VMS. We’ll cover:

What Is a Visitor Management System?
Common Features of a Visitor Management System
What Type of Buyer Are You?
Key Considerations
Pricing and Purchasing Options

What Is a Visitor Management System?

A VMS helps manage the flow of visitors into a company’s facilities or other locations. As visitors arrive, they can use a kiosk loaded with a VMS to self-register for a meeting or event. Visitor identification, such as a photo ID or business card, can also be scanned and checked against a watch list to increase security. Additionally, administrative personnel can use the solution to manage assets, such as keys and access cards assigned to visitors. Each item can be individually tagged to mitigate the risk of loss or theft.

Sine VMS kiosk

 

A contractor uses a Sine VMS kiosk to check in for a meeting (Source: sine.co)

 

Once the system clears a person for entry, they can print a customized name tag or visitor badge that will allow them access to any area the company determines.

The system can also notify an employee that their guest has arrived and offer the guest directions to a meeting room or display a directory. In the case of emergency evacuations, security supervisors and floor wardens can sign people out of the building premises securely using an electronic verification process.

Over time, visitor data can be collected for return visits and reporting purposes.

Common Features of a Visitor Management System

Features vary among top VMS software platforms, but the following features are most common:

Visitor screening A VMS screens visitors against local or online watch lists. Schools and day cares often use a VMS to prevent entry or alert security officials if a registered sex offender attempts to enter.
Preregistration VMS users can enable pre-registration, which emails guests ahead of their visit. These emails can include dates, times, directions, parking information and other details that help visitors get to their meetings quickly.
Self check-in Guests can self-register by using a tablet kiosk or smartphone as they enter the building. These visitor-facing interfaces can be customized with company logos or special instructions.
ID scanning and badging Instead of entering information with a keypad, visitors can scan their business card or other photo identification to check in. A VMS can instantly print a name tag to give guests access to their intended destination in a building.
Electronic documents A company can ask visitors to digitally sign documents when checking in, such as a non-disclosure agreement to protect sensitive corporate information.
Visitor tracking and reporting The system can retain information about each person, such as arrival and departure time, duration of visit and more. This data is useful for determining the location of a visitor or generating reports on attendance, for example.
Notifications After a visitor checks in, the system can notify the employee they are scheduled to meet with, so meetings can start on time.
Embedded database A VMS comes integrated with an embedded database where all data is stored locally. This eliminates the need of any connections with third-party database systems or setting up preregistration tools, as visitor information is stored by the system.

What Type of Buyer Are You?

Your industry determines the features and extras that can be useful for your organization. A variety of industries may use a VMS to increase security and efficiency in their facilities, such as:

K-12 education. Primary school VMS users can benefit from ID cards customized with the school’s logo for faculty and name badges for students. This helps increase transparency among students and faculty and prevent entry for those who have no official business at the school.

University campus. Campus security is a top priority. Using a VMS, higher education campuses can maintain secure facilities with access control so that only professors and administrators are allowed into sensitive areas.

Corporate and government. Companies and government organizations can keep data and hardware secure with access control, as well as improve the visitor experience for nonemployees by providing directions and other information to help them reach their meetings on time.

Key Considerations

A VMS often requires the use of extra hardware and other accessories so visitors can check in, print name tags and gain access to buildings. These can include:

Kiosk computers. A receptionist can greet visitors and use a VMS to check them in. However, for companies or organizations with a high volume of guests, events and meetings, setting up a kiosk for self check in can speed up the check-in process.

Printers. Guests can be identified visually with customized name tags printed on a specialized printer, located either behind the reception desk or next to a self-service kiosk.

ID cards and keytags. For frequent visitors, companies may decide to issue permanent plastic ID cards or keytags, which are small plastic tags guests can scan upon entry.

Proxyclick badge

 

An ID badge printed using Proxyclick’s Visitor Management (Source: Proxyclick.com)

 

Pricing and Purchasing Options

Most systems require a monthly payment, but may differ on how that payment is calculated. Here are some common pricing models:

  • Per lobby, location or room. Many systems offer pricing that increases with the number of lobbies the user needs to manage. Additional features or support services are available as pricing scales.
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  • Per visits or contacts. Fewer VMS vendors price their systems in this way. However, if you have a small business with infrequent visitors, a system priced in this way may be more affordable.

It’s important to note that some vendors combine these pricing structures, e.g., a basic package may charge a flat monthly price for one lobby location and up to 25 visitors per day. Evaluate system providers to determine the plan that makes the most sense for your needs.

 

 

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