Team Communication Software

Finding software can be overwhelming. Software Advice has helped hundreds of businesses choose the right team communication software to help teammates communicate with each other more efficiently.

Showing 1-20 of 158 products

Webex

Webex brings together Calling, Meeting and Messaging modes of collaboration into a seamless, engaging, inclusive and intelligent experience. Seamless collaboration across devices, locations and organizations • Use any computer, t... Read more

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Wrike

Wrike is a cloud-based project management platform for teams of 20+ that is suitable for both large enterprises and SMBs. It supports remote work for various teams. This solution comes with Gantt charts, calendars, workload view f... Read more

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Beekeeper

The Beekeeper mobile platform is the single point of contact for your frontline workforce. With all communications and tools in one place, it enables frontline employes to do great work and feel involved. In turn boosting engageme... Read more

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3CX

3CX Phone System is a software-based IP PBX for Windows. In addition to a range of PBX features, 3CX offers Web conferencing via Web Real-Time Communication. Modules are available for hotels, call centers and CRM integrations. ... Read more

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Connecteam FrontRunners 2021

Connecteam was designed and built as a true all-in-one solution. Easily engage and manage non-desk employees with a true all-in-one mobile app. Connecteam offers a powerful, mobile-first platform that helps improve communication, ... Read more

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Asana

Asana helps teams orchestrate their work, from daily tasks to strategic initiatives. With Asana, teams are more confident, move faster, and accomplish more with less, no matter where they are located. More than 100,000 paying orga... Read more

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Trillian FrontRunners 2021

As a business and HIPAA-compliant clinical instant messaging solution, Trillian streamlines and centralizes employee communication across organizations without losing track of a single conversation. With disk-level, file-level, an... Read more

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7shifts

7shifts is an online employee scheduling software system designed for shift workers operating in the restaurant industry. The solution allows employees to check their upcoming shifts, scheduled availability and time-off requests f... Read more

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Jostle

Jostle is a cloud-based collaboration and social networking solution that helps businesses share news, align teams, invite participants, and recognize contributions. The platform allows employees to discuss topics and share their ... Read more

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Front FrontRunners 2021

Front is a customer communication hub that allows companies to offer tailor-made service at scale. We combine the simplicity of the email inbox with the automation and insights of a CRM. Behind the scenes, teammates from all depar... Read more

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Workvivo

Workvivo is the employee communication platform designed to build natural, meaningful bonds between teams, allowing companies to reach and engage their employees in ways that traditional tools simply can’t. It’s your intranet, co... Read more

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Brosix FrontRunners 2021

Brosix is an integrated collaboration platform that helps small to large enterprises streamline communication between internal departments via messaging. It enables users to text multiple team members using chat rooms and deliver ... Read more

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When I Work FrontRunners 2021

When I Work is a cloud-based employee scheduling solution that helps organizations track time and attendance, create and edit employee schedules, add new jobs to the calendar, review timesheets and fill shifts. When I Work le... Read more

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Bitrix24

Bitrix24 is a client management solution that provides a platform for businesses to organize and track interactions with potential or existing clients and partners. The software allows users to log and manage client interactions, ... Read more

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Weave

Weave is a comprehensive software solution that includes a web-based phone system, a two-way texting function, customer insights, payment processing, plus more. This solution was built to help businesses with customer communicatio... Read more

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monday.com

monday.com, an award-winning collaboration and project management platform, helps teams plan together efficiently and execute complex projects to deliver results on time. monday.com team management and task management tool allows ... Read more

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Omnidek

Omnidek is a web-based digital workspace platform that allows businesses to build collaborative environments that empower employees, vendors, and customers to communicate in one place. Best suited for medium or enterprise-siz... Read more

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MangoApps FrontRunners 2021

MangoApps is a unified employee experience platform that combines intranet, training, teamwork, and content management into a single dashboard and workspace. Our user-friendly, infinitely customizable approach fits into the way yo... Read more

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Avaza FrontRunners 2021

Avaza is a business management solution which includes features for project management, resource scheduling, online timesheets, expense management, online invoicing, recurring invoicing, quotes and invoices and more. Avaza also in... Read more

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WikiPro

Wikipro is an all-in-one texting platform for small to midsize businesses in various industries. It enables businesses to request online reviews, payments, e-signatures, and more via text. It is designed to streamline customer com... Read more

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Buyers guide

In a collaborative business setup, employees have to communicate with, not only their own teammates, but also members of other teams. Any miscommunication or delay in communication can result in poor collaboration and missed project deadlines.

Team communication software equips businesses with the tools required to ensure effective communication among employees. It allows team members to exchange messages, share files, and connect via audio and video calls.

Since there are several team communication software tools available on the market, it can be difficult for buyers to find the right solution. To help with product selection, we’ve created a buyers guide that includes important information required for making a purchase decision.

Here's what we'll cover:

What is team communication software?

Team communication software is a type of software that lets users collaborate with their team members via direct messages, group chats, and audio and video conferences. It allows users to perform the following functions:

  • Share work-related files and documents
  • Communicate with peers remotely
  • Share screens and conduct online presentations
  • Create and manage discussion forums and chat groups
  • Conduct one-on-one or group meetings

Group messaging in Slack

Group messaging in Slack (Source)

Common features of team communication software

In this section, we’ve listed some of the common features of team communication software. Identify features required for your business, and select a solution accordingly.

File sharing Use a drag-and-drop interface to share files, or send files as attachments.
Internal chat Communicate with teammates using a business-wide internal chat tool.
Video conferencing Connect with team members via video calls. Send invites and add multiple colleagues to these calls.
Screen sharing Share your desktop screen with teammates for online presentations, collaboration, or other business purposes.
Group messaging Create message groups to discuss projects and tasks, and share related updates.

What type of buyer are you?

Based on number of employees, most buyers can be divided into the following two types:

  • Small and midsize businesses (up to 1,000 employees): These businesses have fewer employees and therefore small teams and simple collaboration needs. Team communication software with instant messaging, audio and video conferencing, and file sharing capabilities should meet the needs of such buyers.
  • Large businesses (over 1,000 employees): Such businesses have large teams and therefore more complex collaboration needs. They also have different departments that need to collaborate frequently. These businesses should invest in a comprehensive team communication tool with file sharing, one-on-one and group chats, audio and video conferencing, and screen sharing capabilities. They should also seek a tool that can be integrated with other software applications, such as project management tools.

Benefits of team communication software

Understanding the key benefits of team communication software will help you build a strong case for investing in one.

  • Removal of communication gaps: Team communication software provides all the tools required for easy and effective collaboration. Users can connect with their peers in real time via instant messages, chats, audio calls, and video conferences instead of having to schedule meetings or send emails. This ease of communication also helps save time, thereby enhancing team productivity.
  • Improved project management: Effective communication is key to smooth project execution. Miscommunication or delay in communication can lead to potential crisis situations. Team communication software offers the tools required to coordinate efforts, connect in real time, and communicate about project challenges. It helps project members stay on the same page and have access to the latest information.
  • Better work efficiency: Team communication software enables employees to work collaboratively. With real-time access to resources (such as files and documents) and the ability to discuss work via audio and video calls, employees can complete their tasks more quickly and efficiently.

Market trends to understand

Here are some key trends impacting the team collaboration software space:

  • Shift toward smartphone-based collaboration: With businesses increasingly implementing bring-your-own-device (BYOD) policies, smartphones are becoming employees’ preferred method of communication. In line with this trend, team collaboration software vendors are working on improving the mobile experience for users by providing mobile apps with features such as integrated messaging, video calling and conferencing, and real-time notifications.
  • Corporate social networking on the rise: Corporate social networking allows businesses to replicate the social networking experience for their employees to improve participation and engagement. With increasing emphasis on employee collaboration and engagement, corporate social networking is expected to become a key team communication software functionality in the near future.
  • Augmented reality (AR) and virtual reality (VR) to replicate the physical meeting experience: Team communication software equipped with AR and VR capabilities combines the ease of online meetings with the physical experience of in-person meetings. It provides interactive virtual spaces where teams can connect and collaborate just like they would do in physical meetings.

Note: The application selected in this article is an example to show a feature in context and isn’t intended as an endorsement or recommendation. It has been obtained from sources believed to be reliable at the time of publication.

FrontRunners

Your Guide to Top Team Communication Software, May 2021

Software Advice uses reviews from real software users to highlight the top-rated Team Communication Software products in North America.

Learn how products are chosen

Explore FrontRunners

“Usability” includes user ratings for Functionality and Ease of Use.“Customer Satisfaction” includes user ratings for Customer Support, Likelihood to Recommend and Value for Money.Reviews analysis period: The reviews analysis period spans two years and ends on the 15th of the month prior to publication.