Find the best Team Communication Software

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ConnectWise ScreenConnect

ConnectWise ScreenConnect (formerly ConnectWise Control) is a cloud-based operations management solution that allows technicians to perform remote support, gain remote access and run remote meetings. It acts as a meeting point for...Read more about ConnectWise ScreenConnect

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Trillian

As a business and HIPAA-compliant clinical instant messaging solution, Trillian streamlines and centralizes employee communication across organizations without losing track of a single conversation. With disk-level, file-level, an...Read more about Trillian

Slack

Slack is a cloud-based project collaboration and team interaction tool designed to facilitate communication across organizations. The solution caters to various industries, including media, research, technology, education, financi...Read more about Slack

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Asana

Asana is a comprehensive project management tool that offers a range of technical features to streamline workflows and enhance collaboration within teams. With its user-friendly interface and robust capabilities, Asana provides or...Read more about Asana

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Jolt

Jolt is a comprehensive digital operations platform that is available on smartphones and tablets. Jolt helps restaurants, retail, hospitality, and other businesses create accountability, enhance food safety compliance, and boost ...Read more about Jolt

NuovoTeam

NuovoTeam is a Push-to-Talk solution that offers instant connectivity to businesses where time is critical. We believe in eliminating geographical and network barriers for frontline employees and first responders with a single com...Read more about NuovoTeam

5.0 (1 reviews)

Hub

The Hub is a Google Cloud hosted intranet platform and client portal, providing a cost-effective solution for both SME and large enterprise organisations looking to streamline their internal processes and resources, and improve in...Read more about Hub

Haystack

Haystack is a modern cloud-based intranet that empowers employees with access to the people, resources, and knowledge they need to do their best work—no matter where that work takes them. Organizations across a diverse range of i...Read more about Haystack

3.0 (1 reviews)

PixelMixer

PixelMixer helps teams work smarter by automatically capturing important details shared during meetings. Now those details can be accessed later, even by both those who were unable to attend. PixelMixer detects important topics so...Read more about PixelMixer

4.8 (4 reviews)

Staffbase

Staffbase is an internal communications solution for users in large and distributed organizations. It enables businesses to connect with their employees via the mobile app or desktop. Users can check corporate news, social walls, ...Read more about Staffbase

Weave

Weave is the all-in-one customer communication and engagement platform for small- and medium-sized businesses. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire customer jour...Read more about Weave

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Wimi

Wimi is a cloud-based and on-premise project management suite that helps users in document management, project collaboration, portfolio management, task management and time tracking. It offers document sharing and synchronizing in...Read more about Wimi

MangoApps

MangoApps is a unified employee experience platform that combines intranet, training, teamwork, and content management into a single dashboard and workspace. Our user-friendly, infinitely customizable approach fits into the way yo...Read more about MangoApps

Avaza

Avaza is a business management solution which includes features for project management, resource scheduling, online timesheets, expense management, online invoicing, recurring invoicing, quotes and invoices and more. Avaza also in...Read more about Avaza

Speakap

Speakap is a cloud-based employee engagement solution that assists small to large organizations with employee profile creation and team management. Its key features include custom branding, file sharing, private messaging and docu...Read more about Speakap

Trainual

Trainual is a cloud-based learning management system. The solution serves various industry verticals and allows organizations to automate training and onboarding process. It helps in organizing training modules in a centralized sy...Read more about Trainual

DeskAlerts

DeskAlerts is a cloud-based and on-premise solution designed to help small to large enterprises send critical notifications to employees and clients across all corporate devices. It assists users with delivering predefined message...Read more about DeskAlerts

theEMPLOYEEapp

Your teams need access to information, resources, and company updates in real-time. As the workforce becomes even more distributed, it's critical to provide enough channels to reach your deskless, remote, and hybrid employees. Wi...Read more about theEMPLOYEEapp

MyHub

MyHub will allow you to quickly create a beautiful intranet that will transform the way employees connect to information, processes, and each other. With MyHub, benefit from modern intranet features such as pre-built templates, ch...Read more about MyHub

Brosix

Brosix is an integrated collaboration platform that helps small to large enterprises streamline communication between internal departments via messaging. It enables users to text multiple team members using chat rooms and deliver ...Read more about Brosix

Buyers Guide

Last Updated: March 16, 2023

In a collaborative business setup, employees have to communicate with, not only their own teammates, but also members of other teams. Any miscommunication or delay in communication can result in poor collaboration and missed project deadlines.

Team communication software equips businesses with the tools required to ensure effective communication among employees. It allows team members to exchange messages, share files, and connect via audio and video calls.

Since there are several team communication software tools available on the market, it can be difficult for buyers to find the right solution. To help with product selection, we’ve created a buyers guide that includes important information required for making a purchase decision.

Here's what we'll cover:

What is team communication software?

Team communication software is a type of software that lets users collaborate with their team members via direct messages, group chats, and audio and video conferences. It allows users to perform the following functions:

  • Share work-related files and documents

  • Communicate with peers remotely

  • Share screens and conduct online presentations

  • Create and manage discussion forums and chat groups

  • Conduct one-on-one or group meetings

Group-messaging-in-Slack

Group messaging in Slack (Source)

Common features of team communication software

In this section, we’ve listed some of the common features of team communication software. Identify features required for your business, and select a solution accordingly.

File sharing

Use a drag-and-drop interface to share files, or send files as attachments.

Internal chat

Communicate with teammates using a business-wide internal chat tool.

Video conferencing

Connect with team members via video calls. Send invites and add multiple colleagues to these calls.

Screen sharing

Share your desktop screen with teammates for online presentations, collaboration, or other business purposes.

Group messaging

Create message groups to discuss projects and tasks, and share related updates.

What type of buyer are you?

Based on number of employees, most buyers can be divided into the following two types:

  • Small and midsize businesses (up to 1,000 employees): These businesses have fewer employees and therefore small teams and simple collaboration needs. Team communication software with instant messaging, audio and video conferencing, and file sharing capabilities should meet the needs of such buyers.

  • Large businesses (over 1,000 employees): Such businesses have large teams and therefore more complex collaboration needs. They also have different departments that need to collaborate frequently. These businesses should invest in a comprehensive team communication tool with file sharing, one-on-one and group chats, audio and video conferencing, and screen sharing capabilities. They should also seek a tool that can be integrated with other software applications, such as project management tools.

Benefits of team communication software

Understanding the key benefits of team communication software will help you build a strong case for investing in one.

  • Removal of communication gaps: Team communication software provides all the tools required for easy and effective collaboration. Users can connect with their peers in real time via instant messages, chats, audio calls, and video conferences instead of having to schedule meetings or send emails. This ease of communication also helps save time, thereby enhancing team productivity.

  • Improved project management: Effective communication is key to smooth project execution. Miscommunication or delay in communication can lead to potential crisis situations. Team communication software offers the tools required to coordinate efforts, connect in real time, and communicate about project challenges. It helps project members stay on the same page and have access to the latest information.

  • Better work efficiency: Team communication software enables employees to work collaboratively. With real-time access to resources (such as files and documents) and the ability to discuss work via audio and video calls, employees can complete their tasks more quickly and efficiently.

Market trends to understand

Here are some key trends impacting the team collaboration software space:

  • Shift toward smartphone-based collaboration: With businesses increasingly implementing bring-your-own-device (BYOD) policies, smartphones are becoming employees’ preferred method of communication. In line with this trend, team collaboration software vendors are working on improving the mobile experience for users by providing mobile apps with features such as integrated messaging, video calling and conferencing, and real-time notifications.

  • Corporate social networking on the rise: Corporate social networking allows businesses to replicate the social networking experience for their employees to improve participation and engagement. With increasing emphasis on employee collaboration and engagement, corporate social networking is expected to become a key team communication software functionality in the near future.

  • Augmented reality (AR) and virtual reality (VR) to replicate the physical meeting experience: Team communication software equipped with AR and VR capabilities combines the ease of online meetings with the physical experience of in-person meetings. It provides interactive virtual spaces where teams can connect and collaborate just like they would do in physical meetings.

Note: The application selected in this article is an example to show a feature in context and isn’t intended as an endorsement or recommendation. It has been obtained from sources believed to be reliable at the time of publication.