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  2. FrontRunners
  3. Buyers Guide
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Showing 1 - 25 of 357 products

Zoom Workplace

Zoom Workplace brings communication, employee engagement, spaces, and productivity solutions together on a single platform with Zoom AI Companion capabilities woven throughout. Streamline communications with tools that work together effortlessly through so...Read more about Zoom Workplace

Connecteam

Connecteam was designed and built as a true all-in-one solution. Easily engage and manage non-desk employees with a true all-in-one mobile app. Connecteam offers a powerful, mobile-first platform that helps improve communication, enhance daily processes an...Read more about Connecteam

Hub

Rethink your intranet with HUB and unlock the new cornerstone of your organisation - where your teams and information come together for a smarter, better connected workplace that boosts your company culture. HUB is the go-to intranet for SMEs looking to f...Read more about Hub

Zoho Workplace

Zoho Workplace is a digital workspace platform to centralize workspaces, simplify file sharing, and streamline team communication. The unified dashboard brings all your office work and collaboration to a single place while the AI-powered smart assistant, Z...Read more about Zoho Workplace

Homebase

Homebase is a comprehensive platform designed to simplify the management of hourly work for small to medium-sized businesses. Through its deployment, Homebase addresses critical operational facets such as employee scheduling, time tracking, payroll process...Read more about Homebase

Trainual

Trainual is a cloud-based learning management system. The solution serves various industry verticals and allows organizations to automate training and onboarding process. It helps in organizing training modules in a centralized system. The solution pr...Read more about Trainual

DeskAlerts

DeskAlerts is a cloud-based and on-premise solution designed to help small to large enterprises send critical notifications to employees and clients across all corporate devices. It assists users with delivering predefined messages through pop-up notificat...Read more about DeskAlerts

Lucidspark

Lucidspark is a cloud-based software designed to help businesses of all sizes record and share ideas, discuss projects and organize information on a virtual white-board. The platform enables organizations to capture suggestions and team insights using colo...Read more about Lucidspark

Jira

Jira Software is a business process management tool used by agile teams to plan, track and release software. Jira Software supports Scrum, Kanban, a hybrid model or other unique workflows. Jira enables users to create project roadmaps to map out all proje...Read more about Jira

Buzz

Buzz® from Skyscape® is your comprehensive, HIPAA-compliant healthcare platform, designed for healthcare agency stakeholders, administrators, and providers. It is a powerful tool that fosters seamless patient care and coordination, drives cost efficiencies...Read more about Buzz

Zenzap

Zenzap is a professional instant messaging software designed to enhance team communication and collaboration. It serves businesses across various sectors, aiming to streamline teamwork. Key features of Zenzap include secure instant messaging tailored for ...Read more about Zenzap

Lineup

Lineup is a volunteer management software designed to help businesses organize volunteer data in a searchable database, which can be filtered based on the KSA needs of committees and meetings. Key features include team survey templates, application forms, ...Read more about Lineup

5.0

(4 reviews)

Staffbase

Staffbase is an internal communications solution for users in large and distributed organizations. It enables businesses to connect with their employees via the mobile app or desktop. Users can check corporate news, social walls, newsletters, local updates...Read more about Staffbase

Bitrix24

Bitrix24 is an online workspace for small, medium, and large businesses. It features over 35 cross-integrated tools, including CRM, tasks, Kanban board, Gantt chart, messenger, video calls, file storage, workflow automation, and more. Additionally, Bitrix2...Read more about Bitrix24

Grammarly Business
Grammarly Business

Grammarly Business is a web-based communication management and written content curation system that helps businesses across all industries to polish their written communications. The platform offers a range of features including grammar checks, grammar sug...Read more about Grammarly Business

Google Workspace
Google Workspace

Google Workspace (formerly G Suite) is a cloud-based suite of collaboration and document management tools designed to help businesses manage video meetings, presentations, multi-person video calls and live streaming. Key features include access control, re...Read more about Google Workspace

WhatsApp
WhatsApp

WhatsApp enables businesses to connect with customers using real-time chat. The app can be used to answer customer questions in real-time while highlighting products and services. Users can create business profiles on WhatsApp with helpful information for ...Read more about WhatsApp

Slack
Slack

Slack is a cloud-based project collaboration and team interaction tool designed to facilitate communication across organizations. The solution caters to various industries, including media, research, technology, education, financial services, retail, trans...Read more about Slack

MeisterTask
MeisterTask

MeisterTask is a web-based task, project, and work management software perfect for teams of any size. Its easy-to-use interface, intuitive functionality, built-in project documentation, and seamless integration with other business tools make it the ideal...Read more about MeisterTask

Telegram
Telegram

Telegram is an open-source desktop and mobile messaging app that provides businesses with reliable messaging by utilizing end-to-end encryption and self-destruct message capabilities. Telegram allows businesses to customize their own client interface or cr...Read more about Telegram

Miro
Miro

Miro is a visual workspace for innovation that enables distributed teams of any size to dream, design, and build the future together. Miro enables distributed teams to come together to synthesize information, clarify complex ideas, and make decisions fast...Read more about Miro

Padlet
Padlet

Dostoevsky said that beauty will save the world. Padlet offers beautiful boards and canvases for visual thinkers and learners. Use boards to collect, organize, and present anything. Use sandboxes for whiteboarding, lessons, and activities. Over 40 mill...Read more about Padlet

ConnectWise ScreenConnect
ConnectWise ScreenConnect

ConnectWise ScreenConnect (formerly ConnectWise Control) is a cloud-based operations management solution that allows technicians to perform remote support, gain remote access and run remote meetings. It acts as a meeting point for technicians and customers...Read more about ConnectWise ScreenConnect

7shifts
7shifts

7shifts is a comprehensive employee scheduling tool designed specifically for the restaurant industry. It aims to streamline workforce management by providing tools for scheduling, time tracking, tip management, payroll, and team communication. The platfor...Read more about 7shifts

Project.co
Project.co

Project.co is a cloud-based solution that helps small to large enterprises manage multiple elements of projects including payments, tasks, time, people, files and more. It lets users request clients to process payments electronically via credit cards and g...Read more about Project.co

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FrontRunners Logo

Your Guide to Top Team Communication Software, June 2024

Software Advice uses reviews from real software users to highlight the top-rated Team Communication products in North America.

Learn how products are chosen

Explore FrontRunners

“Usability” includes user ratings for Functionality and Ease of Use.

“Customer Satisfaction” includes user ratings for Customer Support, Likelihood to Recommend and Value for Money.

Reviews analysis period: The reviews analysis period spans two years and ends the 15th of the month prior to publication.

Buyers Guide

This detailed guide will help you find and buy the right team communication software for you and your business.

Last Updated on January 27, 2025

In a collaborative business setup, employees have to communicate with, not only their own teammates, but also members of other teams. Any miscommunication or delay in communication can result in poor collaboration and missed project deadlines.

Team communication software equips businesses with the tools required to ensure effective communication among employees. It allows team members to exchange messages, share files, and connect via audio and video calls.

Since there are several team communication software tools available on the market, it can be difficult for buyers to find the right solution. To help with product selection, we’ve created a buyers guide that includes important information required for making a purchase decision.

Here's what we'll cover:

What is team communication software?

Team communication software is a type of software that lets users collaborate with their team members via direct messages, group chats, and audio and video conferences. It allows users to perform the following functions:

  • Share work-related files and documents

  • Communicate with peers remotely

  • Share screens and conduct online presentations

  • Create and manage discussion forums and chat groups

  • Conduct one-on-one or group meetings

Group-messaging-in-Slack

Group messaging in Slack (Source)

Common features of team communication software

In this section, we’ve listed some of the common features of team communication software. Identify features required for your business, and select a solution accordingly.

File sharing

Use a drag-and-drop interface to share files, or send files as attachments.

Internal chat

Communicate with teammates using a business-wide internal chat tool.

Video conferencing

Connect with team members via video calls. Send invites and add multiple colleagues to these calls.

Screen sharing

Share your desktop screen with teammates for online presentations, collaboration, or other business purposes.

Group messaging

Create message groups to discuss projects and tasks, and share related updates.

What type of buyer are you?

Based on number of employees, most buyers can be divided into the following two types:

  • Small and midsize businesses (up to 1,000 employees): These businesses have fewer employees and therefore small teams and simple collaboration needs. Team communication software with instant messaging, audio and video conferencing, and file sharing capabilities should meet the needs of such buyers.

  • Large businesses (over 1,000 employees): Such businesses have large teams and therefore more complex collaboration needs. They also have different departments that need to collaborate frequently. These businesses should invest in a comprehensive team communication tool with file sharing, one-on-one and group chats, audio and video conferencing, and screen sharing capabilities. They should also seek a tool that can be integrated with other software applications, such as project management tools.

Benefits of team communication software

Understanding the key benefits of team communication software will help you build a strong case for investing in one.

  • Removal of communication gaps: Team communication software provides all the tools required for easy and effective collaboration. Users can connect with their peers in real time via instant messages, chats, audio calls, and video conferences instead of having to schedule meetings or send emails. This ease of communication also helps save time, thereby enhancing team productivity.

  • Improved project management: Effective communication is key to smooth project execution. Miscommunication or delay in communication can lead to potential crisis situations. Team communication software offers the tools required to coordinate efforts, connect in real time, and communicate about project challenges. It helps project members stay on the same page and have access to the latest information.

  • Better work efficiency: Team communication software enables employees to work collaboratively. With real-time access to resources (such as files and documents) and the ability to discuss work via audio and video calls, employees can complete their tasks more quickly and efficiently.

Market trends to understand

Here are some key trends impacting the team collaboration software space:

  • Shift toward smartphone-based collaboration: With businesses increasingly implementing bring-your-own-device (BYOD) policies, smartphones are becoming employees’ preferred method of communication. In line with this trend, team collaboration software vendors are working on improving the mobile experience for users by providing mobile apps with features such as integrated messaging, video calling and conferencing, and real-time notifications.

  • Corporate social networking on the rise: Corporate social networking allows businesses to replicate the social networking experience for their employees to improve participation and engagement. With increasing emphasis on employee collaboration and engagement, corporate social networking is expected to become a key team communication software functionality in the near future.

  • Augmented reality (AR) and virtual reality (VR) to replicate the physical meeting experience: Team communication software equipped with AR and VR capabilities combines the ease of online meetings with the physical experience of in-person meetings. It provides interactive virtual spaces where teams can connect and collaborate just like they would do in physical meetings.

Note: The application selected in this article is an example to show a feature in context and isn’t intended as an endorsement or recommendation. It has been obtained from sources believed to be reliable at the time of publication.