About Chanty

As an AI-powered team messaging app, Chanty helps teams communicate, collaborate, and connect with other teams using unlimited group messaging and integrated video technology. Chanty brings all apps such as GitLab, Google Drive, MailChimp, and more used during day-to-day operations into one single place. Chanty includes team messaging, voice and video conferencing, screen sharing, task management, search functionality, code snippets, smart notifications, data export and encryption, and more.

Chanty allows teams to stay connected in real-time via messaging, voice, and video capabilities. Users can share their screens and other documents to collaborate on specific tasks. In a single hub, users can manage assigned tasks, public and private conversations, call hi...


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Supported Operating System(s):

Web browser (OS agnostic)

30 Reviews of Chanty

Average User Ratings

Overall

4.87 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(28)

28

4 stars

(1)

1

3 stars

(0)

0

2 stars

(1)

1

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 30 results

January 2019

Pavel from HelpCrunch

Verified Reviewer

Company Size: 11-50 employees

Industry: Computer Software

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2019

Must-have chat tool to make a team cooperate fluently in a virtual workplace

The best tool we’ve tried to communicate between remote teammates.

Pros

Simple, clean and easy app for team communication Intuitive tasks feature with ability to discuss any task in a dedicated conversation Teambook concept with team members, conversations, tasks and shared content Notifications, silent and Do not disturb mode Ability to manage members and conversations, share links and files with previews, watch media content in-app.

Cons

Unfortunately, it is not an open source service

July 2020

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

July 2020

If you looked at Slack, you should look at Chanty

I love it. The price is fantastic. Its got good features and its easy to use. I would absolutely recommend it to others.

Pros

It was really very simple to set it up and start using it. I was able to create rooms, invite my team and start chatting on it in a matter of hours. Their mobile app was also really great. You can also share documents and images very quickly using this. Saves a lot of time that would be spend sending out emails. The pricing is fantastic too. Even the free version doesnt really have limits (like Slack does), if you can make do without audio and video calls then a small team can actually just use the free version and need not upgrade.

Cons

I haven't had any significant problems. The only thing I can think of is that sometimes the desktop app wont launch with Windows. I am not sure if that is an issue with my PC though. Other than that, its terrific.

Reasons for Switching to Chanty

Pricing. This worked better in our price range.

February 2020

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

1.0

Value for money

1.0

Customer support

1.0

Functionality

2.0

February 2020

Use something else, anything else

These folks seem very shady. They have a horrible 14-day return policy, which they enforce even on an annual subscription, meaning I can't get a partial refund even though we won't be using their software at all for the remaining 6 months of the subscription. Hundreds of dollars wasted. There's no way to cancel my account, the support phone number that appears on my invoice is disconnected, and I'm really concerned they're just going to automatically charge my card again in 6 more months. This company

Pros

It's cheaper than Slack. That's about it.

Cons

Lack of features, integrations, terrible company behind it.

Reasons for Choosing Chanty

Price. Should've just paid a little more, maybe I would've gotten a decent chat system.

Reasons for Switching to Chanty

Slack wanted too much ransom money just to let us see our chat history. Chanty seemed like a better idea at the time. I wish we had chosen some other option now.

Response from Chanty

Replied February 2020

Hi Troy, Thank you for the feedback. Like we mentioned, Chanty offers the 14-day return policy after every billing transaction to make sure our services work for your use case. As also mentioned in private communication before, your subscription for Chanty Business plan has been canceled. Your card will not be charged for the Chanty Services at the end of your billing cycle. You can continue using Chanty or request deleting your team space any time and erase all your data from Chanty. Finally, the contact phone is fully operational, you can schedule a call to make sure yourself. Thanks, Chanty Team

January 2020

Hugo from Inca Lake

Verified Reviewer

Company Size: 2-10 employees

Industry: Hospitality

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

2.0

January 2020

Simply but lacks of integrations

Pros

Simplicity is one of the most important features this software has Ease of use as well, my team adapted rapidly Voice messages are the most important tool we have to communicate between us, no third party as sleack.

Cons

Integrations (It lacks integration with third parties: Calendar, Pcloud, and more)

Response from Chanty

Replied January 2020

Thank you for the review! We do our best to develop Chanty and make it more convenient and useful for you. And we are grateful for reasoned feedbacks that help us understand your expectations and needs better. For your convenience, we have created the Chanty Community on Facebook to get you informed about the latest updates, the hottest deals, and discounts, and help with all the possible concerns you might have so far. Join the community on FB (@TeamCollaboration) and have a nice day!

April 2019

Aysel from FINANCIAL SERVICES

Verified Reviewer

Company Size: 51-200 employees

Industry: Marketing and Advertising

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2019

Easy in use team chat

Probably, the most intuitive and easy to use chat for teams, valuing collaboration and effective communication. I am huge fan of tasks features - it really helps to organize workflow and save time. Their awesome blog is a real storehouse of tons of useful and unique information. Besides Chanty Team is the most involved and passioned about their product team, I have ever seen. They always provide actual information about the development process on Facebook group and instantly answer all users questions, objections and wishes.

Pros

- Unlimited messages - Easy in use - Great Customer Support. It is even possible to reach them via Facebook Group and get quick response! - Convenient tasks management - Intuitive Interface and great design

Cons

It will be awesome to add such feature as audio messages, but I have heard they are hardly working on it.

Response from Chanty

Replied May 2019

Hi Aysel and thanks for your feedback! We have great news, voice messaging is already available in Chanty. Feel free to give the new app version a try :) https://www.chanty.com/downloads.html