Chanty

RATING:

4.73

(33)

About Chanty

As an AI-powered team messaging app, Chanty helps teams communicate, collaborate, and connect with other teams using unlimited group messaging and integrated video technology. Chanty brings all apps such as GitLab, Google Drive, MailChimp, and more used during day-to-day operations into one single place. Chanty includes team messaging, voice and video conferencing, screen sharing, task management, search functionality, code snippets, smart notifications, data export and encryption, and more. Chanty allows teams to stay connected in real-time via messaging, voice, and video capabilities. Users can share their screens and other documents to collaborate on specific tasks. In a single hub, users can manage assigned tasks, public and private conversations, call history,...

Chanty Pricing

Chanty is offered at free of cost for upto 10 users. It also provides monthly and annual subscriptions for more than 10 users, outlined below. Monthly: $4/user/month Annual: $3/user/month

Starting price: 

$3.00 per month

Free trial: 

Not Available

Free version: 

Available

Chanty Chat
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Chanty Reviews

Overall Rating

4.73

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Showing 1 - 5 of 33 reviews

User Profile

Mile

Verified reviewer

Company size: 11-50 employees

Industry: Pharmaceuticals

Time used: Less than 12 months

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

January 2019

My favorite team chat app!

I completely stopped using all other messaging tools since picking up Chanty. I use it on my phone, PC and Mac without any issues. Excellent tool that is only bound to become better in the time to come.

Pros

So easy to set up and use, love the simplicity and the ability to search for unlimited number of messages. The free version is great for any small team looking to replace Slack!

Cons

No support for gif comments, but I hear they're working on it!

Response from Chanty

Dear Mile, Thank you for sharing your thoughts on Chanty! We have now added the gifs and you can easily use them in your conversations now!

Replied March 2022

Pia

Company size: 2-10 employees

Industry: Food & Beverages

Time used: Less than 2 years

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

5

FUNCTIONALITY

5

August 2022

Love Chanty

Pros

We use chanty for work purposes and it suits most of our needs perfectly. It is simple to use and was easy to set up.

Cons

I would like videos to be shared more easily :)

Reasons for choosing Chanty

Chanty seemed a lot simpler and straight to the point, which it is and great for being that. Less is more.

User Profile

Arzu

Verified reviewer

Company size: 201-500 employees

Industry: Information Technology and Services

Time used: Less than 6 months

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

December 2022

Simple Team Chat Product

If what you're looking for is an easy-to-use communication tool that your team can adapt to quickly, Chanty is a pretty good choice. It really helps you save time. We also love the content that Chanty offers for its users. It's pretty easy to communicate with the Chanty team.

Pros

It's really easy to set up Chanty and the interface is really simple and easy to use. Especially the feature of the message search is incredible. Also, it is much cheaper than other team communication tools. It was very significant for us that our team could adapt quickly to this communication tool. We used Slack before Chanty and we didn't want our communication processes to be interrupted when we switched to a new tool. The easy-to-use interface is the biggest pros for us.

Cons

Not much cons. Actually, since it is a team communication tool, it is not sufficient for project management.

Anonymous

Company size: 2-10 employees

Time used: Less than 6 months

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

2

February 2020

Use something else, anything else

These folks seem very shady. They have a horrible 14-day return policy, which they enforce even on an annual subscription, meaning I can't get a partial refund even though we won't be using their software at all for the remaining 6 months of the subscription. Hundreds of dollars wasted. There's no way to cancel my account, the support phone number that appears on my invoice is disconnected, and I'm really concerned they're just going to automatically charge my card again in 6 more months. This company

Pros

It's cheaper than Slack. That's about it.

Cons

Lack of features, integrations, terrible company behind it.

Reasons for choosing Chanty

Price. Should've just paid a little more, maybe I would've gotten a decent chat system.

Reasons for switching to Chanty

Slack wanted too much ransom money just to let us see our chat history. Chanty seemed like a better idea at the time. I wish we had chosen some other option now.

Response from Chanty

Hi Troy, Thank you for the feedback. Like we mentioned, Chanty offers the 14-day return policy after every billing transaction to make sure our services work for your use case. As also mentioned in private communication before, your subscription for Chanty Business plan has been canceled. Your card will not be charged for the Chanty Services at the end of your billing cycle. You can continue using Chanty or request deleting your team space any time and erase all your data from Chanty. Finally, the contact phone is fully operational, you can schedule a call to make sure yourself. Thanks, Chanty Team

Replied February 2020

Aysel

Verified reviewer

Company size: 51-200 employees

Industry: Marketing and Advertising

Time used: Less than 12 months

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

April 2019

Easy in use team chat

Probably, the most intuitive and easy to use chat for teams, valuing collaboration and effective communication. I am huge fan of tasks features - it really helps to organize workflow and save time. Their awesome blog is a real storehouse of tons of useful and unique information. Besides Chanty Team is the most involved and passioned about their product team, I have ever seen. They always provide actual information about the development process on Facebook group and instantly answer all users questions, objections and wishes.

Pros

- Unlimited messages - Easy in use - Great Customer Support. It is even possible to reach them via Facebook Group and get quick response! - Convenient tasks management - Intuitive Interface and great design

Cons

It will be awesome to add such feature as audio messages, but I have heard they are hardly working on it.

Response from Chanty

Hi Aysel and thanks for your feedback! We have great news, voice messaging is already available in Chanty. Feel free to give the new app version a try :) https://www.chanty.com/downloads.html

Replied May 2019

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