Chanty
Chanty
About Chanty
Chanty Pricing
Chanty is offered at free of cost for upto 10 users. It also provides monthly and annual subscriptions for more than 10 users, outlined below. Monthly: $4/user/month Annual: $3/user/month
Starting price:
$3.00 per month
Free trial:
Not Available
Free version:
Available

Showing 1 - 5 of 33 reviews
Mile
Verified reviewer
Company size: 11-50 employees
Industry: Pharmaceuticals
Time used: Less than 12 months
Review Source: Capterra
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
January 2019
My favorite team chat app!
I completely stopped using all other messaging tools since picking up Chanty. I use it on my phone, PC and Mac without any issues. Excellent tool that is only bound to become better in the time to come.
Pros
So easy to set up and use, love the simplicity and the ability to search for unlimited number of messages. The free version is great for any small team looking to replace Slack!
Cons
No support for gif comments, but I hear they're working on it!
Response from Chanty
Dear Mile, Thank you for sharing your thoughts on Chanty! We have now added the gifs and you can easily use them in your conversations now!
Replied March 2022
Pia
Company size: 2-10 employees
Industry: Food & Beverages
Time used: Less than 2 years
Review Source: Capterra
EASE OF USE
5
FUNCTIONALITY
5
August 2022
Love Chanty
Pros
We use chanty for work purposes and it suits most of our needs perfectly. It is simple to use and was easy to set up.
Cons
I would like videos to be shared more easily :)
Reasons for choosing Chanty
Chanty seemed a lot simpler and straight to the point, which it is and great for being that. Less is more.
Arzu
Verified reviewer
Company size: 201-500 employees
Industry: Information Technology and Services
Time used: Less than 6 months
Review Source: Capterra
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
December 2022
Simple Team Chat Product
If what you're looking for is an easy-to-use communication tool that your team can adapt to quickly, Chanty is a pretty good choice. It really helps you save time. We also love the content that Chanty offers for its users. It's pretty easy to communicate with the Chanty team.
Pros
It's really easy to set up Chanty and the interface is really simple and easy to use. Especially the feature of the message search is incredible. Also, it is much cheaper than other team communication tools. It was very significant for us that our team could adapt quickly to this communication tool. We used Slack before Chanty and we didn't want our communication processes to be interrupted when we switched to a new tool. The easy-to-use interface is the biggest pros for us.
Cons
Not much cons. Actually, since it is a team communication tool, it is not sufficient for project management.
Anonymous
Company size: 2-10 employees
Time used: Less than 6 months
Review Source: Capterra
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
February 2020
Use something else, anything else
These folks seem very shady. They have a horrible 14-day return policy, which they enforce even on an annual subscription, meaning I can't get a partial refund even though we won't be using their software at all for the remaining 6 months of the subscription. Hundreds of dollars wasted. There's no way to cancel my account, the support phone number that appears on my invoice is disconnected, and I'm really concerned they're just going to automatically charge my card again in 6 more months. This company
Pros
It's cheaper than Slack. That's about it.
Cons
Lack of features, integrations, terrible company behind it.
Reasons for choosing Chanty
Price. Should've just paid a little more, maybe I would've gotten a decent chat system.
Reasons for switching to Chanty
Slack wanted too much ransom money just to let us see our chat history. Chanty seemed like a better idea at the time. I wish we had chosen some other option now.
Response from Chanty
Hi Troy, Thank you for the feedback. Like we mentioned, Chanty offers the 14-day return policy after every billing transaction to make sure our services work for your use case. As also mentioned in private communication before, your subscription for Chanty Business plan has been canceled. Your card will not be charged for the Chanty Services at the end of your billing cycle. You can continue using Chanty or request deleting your team space any time and erase all your data from Chanty. Finally, the contact phone is fully operational, you can schedule a call to make sure yourself. Thanks, Chanty Team
Replied February 2020
Aysel
Verified reviewer
Company size: 51-200 employees
Industry: Marketing and Advertising
Time used: Less than 12 months
Review Source: Capterra
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
April 2019
Easy in use team chat
Probably, the most intuitive and easy to use chat for teams, valuing collaboration and effective communication. I am huge fan of tasks features - it really helps to organize workflow and save time. Their awesome blog is a real storehouse of tons of useful and unique information. Besides Chanty Team is the most involved and passioned about their product team, I have ever seen. They always provide actual information about the development process on Facebook group and instantly answer all users questions, objections and wishes.
Pros
- Unlimited messages - Easy in use - Great Customer Support. It is even possible to reach them via Facebook Group and get quick response! - Convenient tasks management - Intuitive Interface and great design
Cons
It will be awesome to add such feature as audio messages, but I have heard they are hardly working on it.
Response from Chanty
Hi Aysel and thanks for your feedback! We have great news, voice messaging is already available in Chanty. Feel free to give the new app version a try :) https://www.chanty.com/downloads.html
Replied May 2019