About Lark

As a single interconnected platform, Lark facilitates collaboration and internal communication between teams using an integrated messenger, a connected calendar, and an in-app document creation tool. Built for enterprises, Lark provides the tools to help teams expand and communicate in a rapidly-evolving workspace. Key features include 1-1 and group messaging, file-sharing, video conferencing, task management, document creation with permissions and version control, an integrated calendar, and more. 

Lark allows users to communicate across teams, departments, and companies using an integrated chat messenger with voice/video conferencing capabilities. Users can send emojis, create message threads, vote on specific choices, send document and media files, an...


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Supported Operating System(s):

Web browser (OS agnostic)

11 Reviews of Lark

Average User Ratings

Overall

4.36 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(8)

8

4 stars

(1)

1

3 stars

(1)

1

2 stars

(0)

0

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 11 results

July 2020

Kevin from Sapphire Apps Media

Verified Reviewer

Company Size: 11-50 employees

Industry: Marketing and Advertising

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

July 2020

Great for current times

Pros

Video calls were easy to use and you can have a lot of people in one call. I can use the calendar to launch calls and Lark adjusts the time-zones automatically which which makes it easier when dealing with global clients. The interface is simple which is just the way I like things. The main screen combines group chats, calendar assistant, and private messages so there is no need to do a lot of toggling or have a bunch of different tabs open. Internal vs. External teams is also a neat feature I haven't seen with other software.

Cons

As with any new software, it takes some time to get familiar to everything but after a while it becomes intuitive.

Response from Lark

Replied July 2020

Thanks for your feedback Kevin, Really glad to hear you are loving Larksuite.

August 2020

Gautam from Mad Influence

Verified Reviewer

Company Size: 11-50 employees

Industry: Marketing and Advertising

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2020

Easy to Use and Super Collaborative !

Pros

1. The file sharing is a seamless experience across the organization 2. The collaborative tools is great since you can add multiple team members in one document and assign tasks accordingly 3. The Lark video is again impressive as it allows you to give access to your team members laptop if needed and also share files within the call 4. It is compatible both on mobile and on laptop ( without downloading any additional software)

Cons

- the internet bandwidth needs to be good while using this app ( it would have been great if the internet reliability is improved)

December 2020

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2020

Excellent software for collaboration

Lark is a very useful, easy-to-use software for collaborating with your team, conducting online video sessions, and sharing files and documents with your team in real-time. Scheduling and file sharing is easy. The calendars and notifications make sure you don't miss a meeting. I love the interface as well, and it is free!

Pros

Lark has everything I need in a collaboration platform. It has an excellent UI, easily understandable for beginners. Sharing documents and files among your team members and changing access settings are a breeze. Emojis and the ability to react to individual messages make group conversations a delightful experience. I also like that you can simply 'tick' a conversation that's over so your inbox doesn't seem crowded. The video conferencing works surprisingly well on low networks too. Most of all, it doesn't have a lot of hassle with signing up, and it is free!

Cons

My only slight problem was that while video conferencing, the chat interface is very small and difficult to navigate. Otherwise, I'm pretty much satisfied with everything else.

May 2020

Daniele from Interprecam Italia

Company Size: 11-50 employees

Industry: E-Learning

Review Source: Capterra


Ease-of-use

1.0

Value for money

5.0

Customer support

3.0

Functionality

1.0

May 2020

discriminati vecchi o non aggiornati PC e smartphone

ho tentato tante volte con il mio imac del 2010, risposta sempre che stavano provvedendo ma a tutt'ora, da un mese e più, che attendo. deludente

Pros

senza limite di tempo e facilità di uso.

Cons

funziona SOLO i recenti pc o smartphone aggiornati (windows e imac) quindi sono discriminati. mancano opzione sottotitoli per chi ha probemi di udito (in altre app, li hanno)

Reasons for Choosing Lark

per il tempo illimitato e gratuito o a pagamento con un prezzo molto inferiore, non "40 minuti"

Response from Lark

Replied July 2020

So sorry you had such an experience with Larksuite, we have been working very hard to take all the feedback and improve our product. You'll be happy to know we now have subtitles and support translations from over 100 languages and the interface itself is available in 11 languages. We are also backward integrating the app, so I'm pleased to share with you, that as long as there is a browser on the machine you can use Larksuite. I hope you will try Larksuite again, we hope this time you will see that you key requests have been addressed

November 2020

Abdelrahman from Nodra Lab

Verified Reviewer

Company Size: 2-10 employees

Industry: Education Management

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2020

Our of Home of collaboration

I wish lark exist earlier as it helped me finally stop jumping from platform to another.

Pros

I really like how each component works great with the rest of the software from docs, messenger to meetings and calendar. Enterprise-level-Administration given for for small teams. Connectors and automations that make everything goes smoothly

Cons

If your work is storage-sensitive you may run out of the 200GB cloud storage