About Lark

As a single interconnected platform, Lark facilitates collaboration and internal communication between teams using an integrated messenger, a connected calendar, and an in-app document creation tool. Built for enterprises, Lark provides the tools to help teams expand and communicate in a rapidly-evolving workspace. Key features include 1-1 and group messaging, file-sharing, video conferencing, task management, document creation with permissions and version control, an integrated calendar, and more.

Lark allows users to communicate across teams, departments, and companies using an integrated chat messenger with voice/video conferencing capabilities. Users can send emojis, create message threads, vote on specific choices, send document and media...


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Supported Operating System(s):

Web browser (OS agnostic)

14 Reviews of Lark

Average User Ratings

Overall

4.5 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(11)

11

4 stars

(1)

1

3 stars

(1)

1

2 stars

(0)

0

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 14 results

July 2020

User Profile Picture

Kevin from Sapphire Apps Media

Verified Reviewer

Company Size: 11-50 employees

Industry: Marketing and Advertising

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

July 2020

Great for current times

Pros

Video calls were easy to use and you can have a lot of people in one call. I can use the calendar to launch calls and Lark adjusts the time-zones automatically which which makes it easier when dealing with global clients. The interface is simple which is just the way I like things. The main screen combines group chats, calendar assistant, and private messages so there is no need to do a lot of toggling or have a bunch of different tabs open. Internal vs. External teams is also a neat feature I haven't seen with other software.

Cons

As with any new software, it takes some time to get familiar to everything but after a while it becomes intuitive.

Response from Lark

Replied July 2020

Thanks for your feedback Kevin, Really glad to hear you are loving Larksuite.

August 2020

Gautam from Mad Influence

Verified Reviewer

Company Size: 11-50 employees

Industry: Marketing and Advertising

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2020

Easy to Use and Super Collaborative !

Pros

1. The file sharing is a seamless experience across the organization 2. The collaborative tools is great since you can add multiple team members in one document and assign tasks accordingly 3. The Lark video is again impressive as it allows you to give access to your team members laptop if needed and also share files within the call 4. It is compatible both on mobile and on laptop ( without downloading any additional software)

Cons

- the internet bandwidth needs to be good while using this app ( it would have been great if the internet reliability is improved)

May 2020

Daniele from Interprecam Italia

Company Size: 11-50 employees

Industry: E-Learning

Review Source: Capterra


Ease-of-use

1.0

Value for money

5.0

Customer support

3.0

Functionality

1.0

May 2020

discriminati vecchi o non aggiornati PC e smartphone

ho tentato tante volte con il mio imac del 2010, risposta sempre che stavano provvedendo ma a tutt'ora, da un mese e più, che attendo. deludente

Pros

senza limite di tempo e facilità di uso.

Cons

funziona SOLO i recenti pc o smartphone aggiornati (windows e imac) quindi sono discriminati. mancano opzione sottotitoli per chi ha probemi di udito (in altre app, li hanno)

Reasons for Choosing Lark

per il tempo illimitato e gratuito o a pagamento con un prezzo molto inferiore, non "40 minuti"

Response from Lark

Replied July 2020

So sorry you had such an experience with Larksuite, we have been working very hard to take all the feedback and improve our product. You'll be happy to know we now have subtitles and support translations from over 100 languages and the interface itself is available in 11 languages. We are also backward integrating the app, so I'm pleased to share with you, that as long as there is a browser on the machine you can use Larksuite. I hope you will try Larksuite again, we hope this time you will see that you key requests have been addressed

September 2021

Anonymous

Verified Reviewer

Company Size: 10,000+ employees

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

September 2021

Lark Review

Pros

Easy to use and goes beyond just being a team communication tool where there are options to set up sheets/documents to share with other team members and collaborate.

Cons

Nil. Overall is good. Have not experienced any technical difficulties or issues.

November 2019

Young from All Who Are LLC

Company Size: 11-50 employees

Industry: Media Production

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2019

Changed the way we work

Lark gave my team more time to operate and made communication and collaboration that much easier for us. I tell all my startup friends about Lark because one app where we can do everything for communicating and collaborating with our team has been the difference in our successful push to close 2019.

Pros

Lark is a very easy platform to use both on mobile and desktop. That was the biggest issue where my team would use Excel sheets and I can't edit it that well on my Iphone. It was frustrating that I would have to wait till I was home to get back on my laptop and edit from there. You can do everything on Lark - video chat, IM, docs, sheets, calendar invites, and I heard email is coming on the way. It's made my day so much easier and my team's day as well. Such a simple idea of having everything on one app, but such a powerful platform. Excited for the upcoming features and seeing Lark grow!

Cons

Because it was still new (came out March 2019), I couldn't find much about Lark. But once I demo'd with their team and saw the platform and tried it out, I knew this was IT for my team, especially because we are all remote and in different states.

Response from Lark

Replied July 2020

Wow thanks Young, glad Lark to support your company.