Basecamp

RATING:

4.3

(14440)

About Basecamp

Basecamp is an efficient collaboration tool used by thousands of teams across the globe. Teams use Basecamp to keep track of assignments, work together on documents, plan projects, chat, and more. Basecamp is opinionated. It's built for teams that want to be efficient and get things done without wasting time or putting in overtime. Experience the Basecamp Way of working by signing up for a free 30-day trial. There are no contracts, complex pricing, or long implementation plans—just good software and a fantastic support team that replies within minutes.

Awards and Recognition

FrontRunner 2021
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Basecamp Pricing

Starting price: 

$15.00 per month

Free trial: 

Available

Free version: 

Available

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Basecamp Reviews

Overall Rating

4.3

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4

Functionality

4

Most Helpful Reviews for Basecamp

1 - 5 of 13,064 Reviews

Troy

Marketing and Advertising, 2 - 10 employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed December 2020

We use it every day!

User Profile

Vikram

Verified reviewer

Staffing and Recruiting, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2022

The Best task allocation and monitoring tool available in the market

In remote workplaces, it becomes very difficult to monitor and track the progress of your peers or teammates. Basecamp has been a saviour as it helps us not only monitor and allocate tasks but also becomes a source of communication for internal teams to get the work done. We recommend Basecamp to any IT company which has multiple projects and resources to handle.

PROS

Basecamp has been a great tool for our team as all the projects and tasks are allocated by the managers and peers on this platform and then it becomes easy for everyone to keep a track of it. Basecamp provides an easy communication via threads that make it very convenient to use. We at Wise IT inc have been using basecamp as a project management and collaboration tool and love how it makes our lives easier. It also has a mobile app which makes it more easier to keep a check on your phone when you are away from work.

CONS

Basecamp does not have video conferencing option yet which has become a very important feature for companies that are working from home. Apart form this, I have never faced any problem using Basecamp.

Reason for choosing Basecamp

Pricing and features are better for Basecamp compared to other alternatives available.

Reasons for switching to Basecamp

The interface of Basecamp is easier than Asana. Also in terms of features, Basecamp currently leads the market.

User Profile

Ryan

Verified reviewer

Design, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed November 2022

Great tool, but unfortunately the price is one of the highest values

PROS

Basecamp is an incredibly strong task management tool. Great for small teams. As far as resource management and any medium sized projects basecamp lacks behind its competitors. With all this said, I love basecamp as it is nostalgic for decades now of work that I've been able to implement easy with teams and organizations.

CONS

resource management, alignment, lack of scheduling, confusing interface that forces users to just use search, upgrades and updates... although good, only make it harder to leave and not actually fix needed overhauls.

Reason for choosing Basecamp

sad to say but it was pricing. Now as we've grown we need more value that basecamp cannot keep up with.

Reasons for switching to Basecamp

So Asana, was better designed back in 2018 or so, but was also very buggy at the time, and still lacked in scheduling and other areas, we made the switch and have been happy, but now basecamp is needing another overhaul to keep up with alternatives.Sad to say but their pricing model (back then) was unmatched and now they are switching that up to be per user/month like everyone else. I'd suggest they stick in their lane, but alas.

Derrick

Computer Software, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed May 2024

Streamlined Collaboration: Basecamp in Action

PROS

I love how easy Basecamp is to use. It's straightforward to manage tasks, messages, and files. Plus, collaborating with my team is seamless.

CONS

I wish I could adjust features to better suit my team's needs.

Anonymous

1 employee

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

2

CUSTOMER SUPPORT

1

FUNCTIONALITY

2

Reviewed October 2018

I'm not sure if it's the same people on this one, since there are different versions of this gig sw

For the fact that it's an app on a major app store, I would have obviously come across it, for the fact that it was something of some form of various thing that I would come across in categorical and ad hoc searching, as it turns out. Aside from not understanding what the purpose of the software was, based on the description that was included in all of the versions in the App Store, I found it particularly disparaging to the community that they framed the purpose of the app as an occupation and dump in of trucks and trailers, and tons of people from out of town, on any given day, whereas the trailers were there in supposition that they were showers that were provided to the homeless, on one day. On one hand, they're not there every day, but on the other hand, it was a bit strange that this ended up being what the app is about.

PROS

In essence, I suppose that this app seems a bit in opposition to the browsing app store user coming across it and then, at some point, upon trying to understand what the portent of the impact of the software is, fairly soon turns up browsing through more apps, wondering what this app is about; particularly to have 3 release versions of it, at this point in time. Regardless, it turned in to a yellow sign "base camp" social work news article publication thing for the sake of publicizing push material of support for what ended up being a seething attrition for the locals of the area where the "base camp" installment of "obviously, it's on account of the app in the app store thing," and on top of that, there was significant opposition to me as a mental health client recipient of services (supposedly), just tangentially, and for a few times, perhaps, of this art therapy group of people, and then they talked and acted out towards me in my head, outside of any sort of professional or service provider and client circumstances.

CONS

I feel like the spirit of development in software, for the purpose of disparaging the client, of a completely different and separate supposition of relation, whatsoever, in regards to the original purpose of meeting with these developers, is simply wrong and unprofessional. These developers cause a significant problem in a different locality between people who are not housed in downtown Los Angeles, on the incident that happened witnessed, and whatever the story was in my head about what anyone might think about such an influx of people in to the area, which is all too common, in various ways; On top of that, they're plotted right at 222 S. Hill St. 7th floor, Los Angeles, CA, 90012, and they do events of disparagement against me and my family commonly, while trying to suppose that their self esteem is supported and is superior, while homeless and mentally ill bullying and stalking victims are inferior, on account of group brute strength over an individual. They run ostensibly false and slight charity drives for supposedly unfortunate other people.