BigMarker
About BigMarker
BigMarker Pricing
Basic and Enterprise subscriptions available. All plans include unlimited webinar hosting and powerful webinar marketing tools. Please contact sales@bigmarker.com for webinar, virtual and hybrid event pricing. Check out all plans and offerings at www.bigmarker.com/pricing We also provide white-label solutions and custom built virtual and hybrid events. Contact us for details.
Starting price:
$99.00 per month
Free trial:
Available
Free version:
Not Available
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Most Helpful Reviews for BigMarker
1 - 5 of 381 Reviews
Tracey
2 - 10 employees
Used more than 2 years
OVERALL RATING:
5
Reviewed November 2021
Reliable and flexible webinar service
Charlotte
Verified reviewer
Marketing and Advertising, 1 employee
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
BigMarker is a Value Packed Webinar Software that Has Outstanding Potential
I was introduced to BigMarker through a Facebook group that was lucky enough to be able to talk about the software and company with its owner and developer. That early introduction and subsequent training sessions and contact with the team have given me a high opinion of not only the platform but the people behind the platform. I'm looking forward to using BigMarker more in the future as it has so much potential.
PROSBigMarker is well-designed and intuitive; making it simple and pleasurable to use. I love the potential of the product. Not only can you have one-off webinars or use the platform for simple video conferencing rooms but you can also create channels and series of multiple webinars; giving the potential of multiple revenue streams. With the automated features it also means that after initial set up there is very little ongoing maintenance saving time and effort.
CONSI really can't think of anything that was difficult about BigMarker. When I set up my first room for video calls I do remember being a little unsure of how it would all work but that was down to me not having used video calls previously rather than any problem with the software. If I'm being really picky I think it might be nice to have a native Google Calendar integration rather than having to use Zapier, but as new features seem to be added every few days I wouldn't be surprised if it gets added while I'm writing this review!!
Reasons for switching to BigMarker
I just found the simplest things (like attending a webinar) so difficult with Zoom. The app would never work and I'd always have to go through a dozen awkward steps to use my browser. It really zapped my enthusiasm.
¿ Bryan
Verified reviewer
Management Consulting, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
Excellent webinar tool, especially for monetizing webinars of all types (live, evergreen, etc). ❤️
Clients love the experience. Very user friendly. I LOVE it! I've tried a lot of webinar tools (including Zoom webinars) and BigMarker is just a better experience and built for marketing and sales.
PROSPowerful leadgen and sales features built directly into the webinar suite
CONSThere are a lot of options to customize, so sometimes it feels slightly overwhelming. But, once you have "template" webinars set up, they are easy to duplicate so you never have to worry about the settings again.
Reason for choosing BigMarker
Powerful, but still slick user experience.
Reasons for switching to BigMarker
Zoom wasn't built for marketing or sales. Registration is clunky in Zoom Webinars. Chat is clunky in Zoom. Questions are clunky in Zoom. In case it's not clear, I did not like Zoom webinars. And, there's no feature set in zoom to make leadgen and sales smooth and easy. BigMarker on the other hand feels like it is built for that.
Elizabeth
Security and Investigations, 11-50 employees
Used monthly for less than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed April 2020
Unfortunately looking for another webinar platform
It's a mixed bag. I like that they are making improvements but my biggest issue is the user experience with microphones and sadly there has been no fix for that. I wish there was an option to click somewhere and see what attendees are seeing, which would be helpful when you're trying to coach them through the process of turning on their microphones. If it weren't for the microphone problem I probably wouldn't be looking elsewhere.
PROSWe've used BigMarker for more than a year. After trying out several options, I was directed to go with the cheapest. I believe the price has gone up since then. I know that they must be continually working on it because I keep seeing more features added, such as automatically muting my microphone when the video plays. They are pretty quick about getting back with me when I have questions (although it doesn't always resolve an issue). I do like the recording feature, especially since they have added the ability to trim the video right on the website. I also like that you can download the recorded video of the webinar.
CONSWe do webinars monthly, usually more often than that. Setting up a webinar is frustrating because several options are offered without explanation of what each option entails. Worst is the attendee experience. I put the mic icon + instructions on our presentation's first slide, but attendees always have problems finding it and we waste several minutes trying to do so, even with a dedicated web person at the controls. Also last time I was presenting at home, with another person presenting from the office. I realized when viewing the video that when my connection dropped, the webinar stalled. Also attendees had to figure out how to turn off webcast mode (I had not set up the webinar to be in webcast mode so I was surprised this was necessary) before being able to turn their microphones on and then there was such an enormous echo that no one could understand each other. This is problematic because we do a lot of custom solutions and I really wanted to hear from the customers about what problems they needed to solve. The chat feature works nicely but not everyone wants to type. In contrast, we use Slack internally and you can easily turn on your mic or other features. When I contacted customer support, they did get back with me fairly quickly but didn't really address the problem to my satisfaction. When I sent another email, they just cut and pasted the response from the first email, so it was frustrating, especially because I have found their responses helpful in the past.
Reason for choosing BigMarker
The price at the time.
Peter
Verified reviewer
E-Learning, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2021
2 years+ - Steady improvements and features make this a hit
This is a fantastic webinar tool. I am never disappointed. This is my sleeper tool. Hardly anyone knows them. They are more focused on the Enterprise space, but are affordable enough to be used by businesses like ours.
PROSStable. Very easy to set up. Rapid and helpful support. Tons of features - so many it was overwhelming at first. Very polished, it makes us look professional. Automations and SMS are very useful. Always improving it.
CONSTwo years ago there were some UX niggles that have since been fixed. They improve this tool regularly. Attendees with poor internet connectivity often have bad experiences, but that's the breaks.
Reasons for switching to BigMarker
No real reason related to Demio. We just fell in love with BigMarker
Vendor Response
Hi Peter, Thank you so much for taking the time to review BigMarker. We are happy to hear that you found us a stable and easy to use software. BigMarker is constantly making a point to make the support experience as painless as possible. As BigMarker is growing and adapting, we really turn to our feedback to know where we can improve. Thank you for providing transparent feedback on the initial hiccups. We hold ourselves to making sure our customers receive the highest quality and will be working to improve this aspect of our product. We truly appreciate your review and hope to work with you in the future! Thank you, Team BigMarker
Replied December 2021