US Dollar

FluentStream is a comprehensive communications solution designed to meet the unique needs of small and mid-sized businesses (SMBs). FluentStream empowers organizations to optimize their communication processes, gain greater flexibility and control of their communication preferences, and improve their customer service. Whether you are a growing startup or an established SMB, FluentStream’s full range of reliable communications services will deliver immediate benefits to your business.

Key Features:


●Cloud Calling: Make and receive calls from anywhere, anytime, with crystal-clear voice quality and seamless integration.
●Intuitive Tools: Effortlessly monitor and transfer calls with the Live Manager's drag-and-drop interface. 
●Analytics: Gain valuable insights with detailed reports on interaction history, response times, and individual stats. Optimize customer interactions and improve team productivity.
●Mobile Connectivity: Stay connected on the go with the FluentStream mobile app for Android and iOS.
●Advanced Sales Features: Supercharge your sales team with Voicemail Drop, Salesforce Integration, and Returned Call Routing.




LongDescription

Support Ticket Management

Real Time Analytics

Call Duration

Call Tagging

Call Volume

Call Transfer

Surveys & Feedback

Inbound Reporting

Customizable Reports

HIPAA Compliant

SMS Messaging

Real Time Monitoring

IVR/Voice Recognition

Automatic Call Distribution

Voice Mail

Blended Call Center

Call Recording

Call Logging

On-Demand Recording

Call Center Management

Unattended Call Management

Presentation Streaming

VoIP

Call Routing

Multi-Location

Self Service Portal

Text to Speech

Recording

VoIP Connection

Help Desk Management

Outbound Call Center

Performance Metrics

Inbound Call Center

Call Scripting

Phone Key Input

Hotkeys

Multi-Channel Communication

Queue Management

Workflow Management

Predictive Dialer

Caller ID

Computer Telephony Integration

Telemarketing Management

Real-Time Chat

Manual Dialer

Multiple Parties

Outbound Reporting

Alerts/Escalation

Open Database Design

Reporting/Analytics

Who Answered Log

Video Conferencing

Call Transcription

Call Monitoring

Archiving & Retention

Call Tracking Metrics

Live Chat

Campaign Management

Virtual Assistant

By-Extension Reporting

Windows 7

Windows Vista

Windows XP

Mac OS

Web browser (OS agnostic)

Windows 2000

Windows 8

Windows 10

Four pricing tiers to meet the needs of your business. Unlimited calls to the US and Canada with first-class quality and guaranteed reliability. With 99.99% uptime, you always have direct access to our expert online knowledge base and US-based customer support team. Opt to customize your business phone system by adding individual features “A-La-Carte” to whichever plan you select.

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