All iotum Reviews
1-19 of 19 Reviews
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Anonymous
51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
An Easy Make vs Buy Decision
We had previously developed our own home-grown solution and needed to decide whether to continue supporting the in-house system or outsource to an organization like Iotum. Their flexibility made this an easy decision and we have had no reason to reconsider during the past few years.
PROSThe features are very good and comparable to similar offerings. These include security and privacy features that are essential for our customers.
CONSThere have been a few quality issues but these are generally addressed quickly or associated with local network connectivity issues.
Reasons for switching to iotum
The internal investment in time and personnel was out of control.
Brent
Telecommunications, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
Iotum is a great service provider and partner
We needed to include video in our platform, instead of building it ourselves, we partnered with Iotum. The project took under 2 months to launch.
PROSWe love how we can brand our meeting and how easy it is to use. Customers love the user experience.
CONSI can't find any cons to the Iotum platform. The only issue is it's only as good as the network you ride on. So if your internet is poor, you may have a poor experience. But audio always works if the video does not due to poor bandwidth.
Reason for choosing iotum
They were a pleasure to work with. great team.
Robin
Information Technology and Services, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2023
Nice product
The software is user-friendly and has a sleek interface.
CONSIt is essential for users to have the capability to stream across multiple platforms simultaneously. It is puzzling why there is hesitation to incorporate the feature of 1080p recording and live broadcasting to various platforms using RTMP.
David
Information Technology and Services, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
Great to work with.
Very responsive and do what they promise.
PROSResponsive company with a great product.
CONSNo issues found during our implementation and integration.
Reason for choosing iotum
Response to our inquiry, suitability, cost, integration ease.
Reasons for switching to iotum
No support, technical team not quick or capable.
Heath
Marketing and Advertising, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2023
Awesome Platform
Great!!
PROSThe product is very easy to use and the features are very robust.
CONSStreaming to Fb seems to be a little glitchy, but working with the support team has been a joy. They resolve things quickly. So not a con but it's definitely something to mention of the support.
Reasons for switching to iotum
Because I wanted more security around my data. and the reselling capabilities.
Obo
Information Technology and Services, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2023
Easy to use
The features are very easy to use. The user does not need to read any manual to use the product.
CONSThe following are unavailable, no RTMP streaming or 1080p recording; these features are standard today on all other platforms. For such a great product, it is a pity the features mentioned earlier are not included.
Franco
Information Technology and Services, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
Iotum's Review
It has been great, perhaps some differences in terminology definitions. i.e. In my opinion, video meetings, content sharing are no "PRODUCTS" but FEATURES.
PROSBeing kind of Open Platform. It allows bringing innovative features, API integration and Custom Branding.
CONSSome features we wish we could add are; Teleprompter, Close Captions, Digital Signage, VoIP Phone (like Iphone.com). These features are becoming more popular in the video industry.
Reason for choosing iotum
Few main reasons for choosing IOTUM; APIs, Webhooks, and white Label are unique Iotum offerings. Also, Iotum has great quality of audio and video.
Reasons for switching to iotum
Easymeeting closed operations in the USA in 2022.Zoom getting to complex and full of apps that they may be ok for super large corporations, but no so much for the the regular user in small, and mid size companies that only need the main components of a video conference. Clear audio, quality video, content sharing and few other collaboration tools at a great price..Two main reasons for choosing IOTUM; APIs, Webhooks, and white Label are unique Iotum offerings
Amber
Telecommunications, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
Easy to use and reliable.
The iotum solution has been a great choice for bringing video meeting capabilities to our customers. The team has been delightful to work with. The product is reliable, and the iotum team continues to innovate, adding new features regularly.
PROSThe iotum solution is easier to use than many other solutions on the market, which is essential for our customer base. Video meetings do not require any software download, so asking people to join is as easy as simply sending a link. The iotum solution is also HIPAA compliant.
CONSThe virtual backgrounds could use improvement.
Reasons for switching to iotum
We needed a higher-quality video solution to meet the urgent market demand due to COVID-19.
Rohit
Telecommunications, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
Reliable & Robust Video Conference Platform
Our end-user experience is a result of iotum’s reliable product offerings backed by its robust architecture. We were able to integrate it with our solution much faster with iotum’s technical competency. We appreciate their open and clear communication with us and have really benefitted from their quick response and innovative mechanism to derive this solution.
PROSReliable, Robust, Scalable, Feature Rich Solution, Whitelable & AutoTranscription to name a few.
CONSUI of the mobile app needs to be updated.
Kathy
Telecommunications, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Exceptional product and services
The Platform is exactly what we were looking for to service our conferencing needs. Transitioning our customers to the new platform went nicely and we are overall very satisfied with the team at Iotum. And would recommend them Highly.
PROSThe helpful staff and professional services.
CONSThere were hardly any problems and as they come up we are solving them together.
Reason for choosing iotum
They came highly recommended.
Al
Telecommunications, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
Video Call Review
Love it !!!
PROSWe use it all the time for Video Chats. Our LaW fIRM CLIENTS LOVE THE TRANSCRIPTIONS
CONSNothing to gripe about yet... doubt if I ever find anything...
Reasons for switching to iotum
Much better Quality and ease of use.
David
Computer Software, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
Integration of White label video conference and consults
Look forward to a long term relationship.
PROSThe team at Iotum has been a pleasure to work with. Try connecting with someone at Zoom or 8x8, see where you get as an early stage new venture.
CONSName recognition is the only down side - but we are white labeling so really an invisible issue.
Reasons for switching to iotum
People, technology and performance
Rick
Telecommunications, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
Excellent Video Conferencing Product
It works. It has a very user friendly interface and allows everyone to join and easily share their screen. I like that it has an API too.
CONSI use it mostly for video conferencing for sales. No downsides so far. I've been very happy with the product.
Anonymous
51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
Iotum is the best
great
PROSeasy to use, no problem finding links and such
CONSnothing it was great, I liked it a lot,
Christine
Information Technology and Services, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2023
NIce product
The user interface is impressive, intuitively designed, and incredibly user-friendly.
CONSNo 1080p recording and RTMP live streaming not included.
Cam
Telecommunications, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2022
Great overall collaboration solution!
Ease of use, functionality, flexibility of system, and cost effectiveness.
CONSOverall great solution, looking forward to increased functionality for larger group collaboration.
Lindsay
Telecommunications, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
Great Solution
Very easy to use, great customer service and they are always improving the product with updates.
CONSGreat product....would highly recommend!
Al
Financial Services, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
Iotum is a multipurpose software
Very easy to navigate features .
PROSEasy to use Multi Purpose video conferencing /webinar features
CONSAll features seem to be multi purpose and good
Rohit
Telecommunications, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
Excellent Company To Integrate With
Iotum's services has the perfect solution we were looking for. Their staff and management team has been hands on and very helpful in going live and integrated into our website.
CONSSo far, all features have been great. I have not found anything that we dislike as a business.
Reason for choosing iotum
Iotum had the perfect solution for us. With very little development, we were able to have a full suite of products.