All WaiverForever Reviews
1-25 of 76 Reviews
Sort by
David
Hospitality, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed December 2018
Great time and money saver!
I really like the product and it accomplished what I wanted it to do. For our volume, it is cheaper than using paper forms. I know that the forms are stored forever, and can be easily retrieved. I don't have to worry about losing a form or for how long it needs to be stored. I am not wasting storage space and don't have to worry about the forms being damaged or misplaced.
PROSThere is no need to keep thousands of paper forms that take up storage space. Individual waivers are easy to search. It is especially helpful when working with large groups as the forms can be completed online prior to the event date.
CONSSometime it takes a while for the app to load on a Kindle.
Jeff
Retail, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2018
Waiver Forever Review
I have been using Waiver Forever for several years and am glad we switched from paper waivers. We have had 2 instances where we needed to retrieve info and were able to have the information we needed in a matter of minutes - it would have taken hours to sift through stacks of paper to find what we needed.
PROSCreating waivers is straightforward and it does not take a lot of time to provision the system. We use the iPad interface and this also works well.
CONSWe export a lot of our collected data. The system works but could be streamlined.
Amanda
Recreational Facilities and Services, 11-50 employees
Used monthly for more than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed December 2018
Ice Arena Review
I have had similar formatting challenges with other waiver applications so all in all this one works well for us.
PROSFairly easy to navigate and build templates. Customers have found waivers easy to complete. Easy to download previous month of waivers for retention purposes. Easy to search and see who has completed waiver. Easy billing, automatic monthly payment.
CONSFormatting can be very difficult. The edit box gets in the way of what you are trying to edit. You can activate waivers but it would be nice to be able to delete as well. When creating a new waiver we often end up with duplicates unintentionally and would like them truly gone.
Vendor Response
Hello Amanda, Thanks for your reviews and also thanks for leaving your concerns here. For the "deleting" waiver templates problem, we support you to disable the waiver templates that you won't able to see them on your dashboard. Also you could also show all the disabled waiver templates. Thanks again for supporting us, if you have any problems, feel free to leave msgs through intercom, we are glad to help you!
Replied December 2018
Daniel
Education Management, 1,001-5,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed December 2018
Great system for signing waivers
Overall, my experience has been very good.
PROSThe software is easy to use and I was able to integrate it with our backend through a Webhooks fairly easily.
CONSNeed data validation options on the data entry fields. Thing like: email validation, text only, number only, length, regular expressions, etc...
Vendor Response
Hello Daniel, Thanks for leaving the reviews and your concerns here. For the problem you mentioned: currently we supports the validation of emails and phone numbers that you could check this feature when creating the email/phone field. For others like: numbers only, text only and regex, we will note it down in our task list. Will implement them soon. Thanks again for your advices, if you have any problems, feel free to leave msgs through intercom, we are glad to help you!
Replied December 2018
Jesper
Recreational Facilities and Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2018
Easy to use
Work flow is so easy today. And everything is backed up online. What else do i need, nothing!
PROSThat i don't have to deal with paper version anymore. As a PADI Scuba Diving Resort we deal with this everyday. And WaiverForever have made our work and life much simpler.
CONSIt is all fine. This software make all the things it should do already. If it would be updated it would be perfect.
Andrea
Cosmetics, 1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2018
Great Program
Great experience overall
PROSI love that you can send out a waiver to clients. I use this as an esthetician to send to clients prior to their appointment. If they don't, I can pull it up on any device. It has a great amount of customization and I can save and print a PDF if needed.
CONSI wish it could be customized to certain fonts we upload and maybe more ability to change design, etc. I mean it's functionality is awesome and I know it's a waiver, but it'd be fun to add more to make it stand out.
John
Leisure, Travel & Tourism, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
2
FUNCTIONALITY
5
Reviewed December 2018
Great Product!
WaiverForever has forever changed the way we do business and it's awesome.
PROSIntegrates with iPad so you can customize the waiver and multiple clients can easily read/sign quickly. Stores their e-mail address so we can use it later to send them follow-ups, etc.
CONSIt is difficult to get in touch with customer service - but not a big deal.
George
Sports, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2018
Helped bring us to the next level
We kept our reservations on paper for years. We were very sceptical of moving our tried and true system online. We planned to keep a paper back up for the first two months. After the first day we went 100% online and never looked back
PROSEasy to use. Takes less than an hour to train new hires to utilize the software.
CONSThat my competition can use it.
Emily
Health, Wellness and Fitness, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed December 2018
Great functionality, easy to use
WaiverForever allows us to eliminate the clutter associated with traditional paper waivers. No need to scan anything in. It’s affordable and helps keep our business organized!
PROSThe software is easy to use and very affordable!
CONSIt takes some time to get familiar with all the different functions, but once you do, it’s very easy to use.
Steven
Health, Wellness and Fitness, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
5
Reviewed December 2018
Overall good except for the search fonction.
Simple and looks good enough. The editing software is nice and straight forward.
CONSThe search fonction could be way better. I'm left looking in 2-3 places to find some waivers sometimes. The information isn't well displayed either.
Paul
Health, Wellness and Fitness, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2018
Great affordable solution
Easy to use and build multiple waivers. Has online signing options.
CONSDoes not integrate with our booking system.
Mark
Entertainment, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed December 2018
Flexible and easy
WaiverForever is a great option for our business. We needed flexibility to customize it to our business; competitors required us to include some legal language that slowed down the process for our guests. Also, we are a seasonal business and it is easy to only be charged for what we use, but maintain our service year round.
PROSAble to customize to our business easier than other options
CONSSometimes took a day to get response on technical questions
Nanda
Recreational Facilities and Services, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2018
Very easy to use waiver app
WaiverForever enabled us to go paperless and it's so easy to use.
PROSBecause of environmental reasons, we wanted to do paperless with our waiver forms. WaiverForever is the app that gives the best value for money.
CONSI would like to see a feature included for people to renew their waiver easily. We have returning customers and it would make it so easy for them.
Anonymous
1 employee
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2018
No more paper waivers!
Using the software has been easy and intuitive, customer service has quickly answered questions when I’ve had them, and the price works for me.
PROSThe best thing about this software is that I no longer have to haul around a binder of paper waivers. The second? That I can quickly look up a name to see if a waiver has been filled out previously.
CONSIt would be nice to allow for international or US phone numbers to be entered - make a phone number mandatory but have the customer only have to input one or the other, dependent upon their location.
Kristin
Health, Wellness and Fitness, 1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2018
WaiverForever review
For the most part this product provides exactly what we need. It is low cost, effective and easy to use.
PROSThe drag and drop feature made it very simple to set up, use and modify.
CONSThe only issue I have had so far is when other devices do not sync
Anthony
Wireless, 1 employee
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed December 2018
Works but need more.
I was using it for liability waivers and device function checklists.
PROSSimple interface that allows you to toggle between forms easily.
CONSWould create duplicates for customers. Would have to go back and merge them.
Nadeem
Verified reviewer
Health, Wellness and Fitness, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed December 2018
Waiverforever is awesome!
So easy to setup and very quick. All our customers find iit easy to use as well
CONSWould prefer something slightly less expensive
Richard
Recreational Facilities and Services, 2-10 employees
Used more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed December 2018
Paintball facility owner
Saving paper aside. We liked the quickness and ease of use. Having the storage and the ability to call up info when and when needed
CONSOnly being able to use it on one or two devices
Kevin
Airlines/Aviation, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed December 2018
Mixed bag
good support but hate the ever changing pricing structure
PROSEasy to set up and get started. Works well.
CONSlimited print layout functionality for scan and check in
Tuyen
Verified reviewer
Health, Wellness and Fitness, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed December 2018
Makes my life much easier
Easy to use and integrated with MindBody
CONSIt's not cheaper. Lol. some months, I do not have many waivers.
Brian
Leisure, Travel & Tourism, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2018
Best waiver app I've found, could be a bit better
It's simple, and mostly easy to use. Works across multiple devices and with multiple waivers.
CONSOccasional glitches - devices get signed out, for example, or waivers struggle upload properly. Usually resolved quickly though.
Thomas
Health, Wellness and Fitness, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2018
Crossfit gym
I am a Crossfit gym owner who uses it for new member waivers. No complaints
PROSProduct ease of use Automated monthly maintenance
CONSCould be easier for initial setup entering waiver.
Anonymous
11-50 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2018
WaiverForever Registration
We have used it on many ride and drive programs and it is very helpful and easy to use.
PROSIt's easy to use at registration. The drivers license scan saves so much time!
CONSOn the reports page, you have to scroll all the way over to see the person's name. I wish it was a wider page view
Veronica
Events Services, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2018
Best Waiver App!
I like how easy it is to make the templates!
CONSI loved it all! We even had quick customer service when we needed assistance.
Eric
Automotive, 11-50 employees
Used monthly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2018
Team Winnebagoland
Waiver Forever is the best option on the market right now for gathering remote waiver signatures electronically. It embeds well on our website and is easy to use on an Ipad.
PROSThis software allows us to have customers sign waivers quickly and easily in the northern woods of Wisconsin without internet access.
CONSI would like for it to be easier to set up the Zappier integrations. Maybe someone could offer to help with that when you sign up?