UX Sniff
About UX Sniff
UX Sniff Pricing
UXsniff is available for free for start-ups and is available across three more pricing plans, outlined below. It also offers a 14-days free trial. Growth - $29/month or $290/year Business - $79/month or $790/year Enterprise - $299/month or $2,990/year
Starting price:
$9.00 per month
Free trial:
Available
Free version:
Available
Most Helpful Reviews for UX Sniff
1 - 5 of 12 Reviews
Jason
Food & Beverages, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2021
Good for online business
Overall it's a good tools especially for business.
PROSI am using the Growth plan. Initially I was very impressed by the unlimited heatmaps and sessions playbacks. But soon I am getting bored looking at hundreds of playback a week, frankly you don't really need to look at every single one of them. I mainly use the user journey now to have a quick overview about what my users had done.
CONSIt doesn't has scroll depth and conversion tracking when I signed up few months ago. Surprisingly now they have both scroll depth and conversion tracking, so I don't have much complaints about the overall functionality now.
Anonymous
501-1,000 employees
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed July 2020
Pretty good for a newcomer!
Overall it's a good software, and one that I will consider instead of Hotjar in the near future, for sure!
PROSUX Sniff appears to be a new competitor to Hotjar, and its features seem to compete rather well with this competitor.
CONSWhile the interface itself is clean and rather soothing, the typographical choices are not the best in terms of UX and legibility, which hinders usage.
Reasons for switching to UX Sniff
I wanted to see other alternatives that could offer better functionality.
Anonymous
11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
3
Reviewed July 2020
Surprising "newcomer" in UX tracking
UX Sniff provides an intuitive way of tracking website users' experience and being notified about abnormal behavior.
PROSAlthough I hadn't heard about UX Sniff before, I was surprised by how easy and intuitive the tool is. It offers several features that fulfill the most basic needs in terms of UX tracking.
CONSConsidering that the tool itself is not extremely recent, I was disappointed not to find some more advanced features that most well-established tools have.
Vendor Response
Thanks for the feedback. We are working on some new features and will be available in the production soon. Stay tuned.
Replied July 2020
Anonymous
1 employee
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed June 2021
Essential help to improve your website
I use this tool on a daily basis to analyze possible problems in the platform I develop. I have done the implementation and follow up.
PROSIt has a simple implementation that anyone with minimal knowledge can carry out. Once integrated, it is very easy to see the results of the recordings and to analyze the user's behavior. It is very useful to identify problems and possible solutions.
CONSThe free features are very limited, but the biggest problem I see is that the heatmaps does not work very well with SPA pages.
Vendor Response
Thank you for the review. Do you mind to share with us regarding your website? We would love to look into the heatmaps issues on SPA page as shared.
Replied July 2021
Anonymous
2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
4
Reviewed July 2020
UX reporting for everyone
I mainly use UX Sniff for heatmaps and reporting UX issues to management.
PROSTo this day I am yet to find other UX software that present reports as brilliantly as UX Sniff. They use a top-down approach that works very well, with high-level insights that are useful for management and fine-grained details that allow technical follow-through.
CONSI personally haven't found any cons in using UX Sniff. It has consistently delievered what I was looking for.