Overall it's a good tools especially for business.

I am using the Growth plan. Initially I was very impressed by the unlimited heatmaps and sessions playbacks. But soon I am getting bored looking at hundreds of playback a week, frankly you don't really need to look at every single one of them. I mainly use the user journey now to have a quick overview about what my users had done.

It doesn't has scroll depth and conversion tracking when I signed up few months ago. Surprisingly now they have both scroll depth and conversion tracking, so I don't have much complaints about the overall functionality now.

Overall it's a good software, and one that I will consider instead of Hotjar in the near future, for sure!

UX Sniff appears to be a new competitor to Hotjar, and its features seem to compete rather well with this competitor.

While the interface itself is clean and rather soothing, the typographical choices are not the best in terms of UX and legibility, which hinders usage.

UX Sniff provides an intuitive way of tracking website users' experience and being notified about abnormal behavior.

Although I hadn't heard about UX Sniff before, I was surprised by how easy and intuitive the tool is. It offers several features that fulfill the most basic needs in terms of UX tracking.

Considering that the tool itself is not extremely recent, I was disappointed not to find some more advanced features that most well-established tools have.

I use this tool on a daily basis to analyze possible problems in the platform I develop. I have done the implementation and follow up.

It has a simple implementation that anyone with minimal knowledge can carry out. Once integrated, it is very easy to see the results of the recordings and to analyze the user's behavior. It is very useful to identify problems and possible solutions.

The free features are very limited, but the biggest problem I see is that the heatmaps does not work very well with SPA pages.

I mainly use UX Sniff for heatmaps and reporting UX issues to management.

To this day I am yet to find other UX software that present reports as brilliantly as UX Sniff. They use a top-down approach that works very well, with high-level insights that are useful for management and fine-grained details that allow technical follow-through.

I personally haven't found any cons in using UX Sniff. It has consistently delievered what I was looking for.

It is a simple to use tool that makes user experience analysies faster than some of it's competitors. Also, the IT department has it's job facilitated with the real time monotoring of unusual user behaviour. This was, they can focus on feature improvement, instead of answering customer support emails.

Pricing is a factor, as the software is relatively simple, and there are not a lot of features. This should improve over time, but, right now, is not enough to switch from other competitors.

I have used UX Sniff to check heatmaps and recordings of user sessions.

UX Sniff is one of the few UX tracking platforms I found that has a very intuitive web app. Getting started was very easy and information is displayed in a manner that is easy to understand.

I haven't used this tool for anything other than basic features (heatmaps and recordings). It fulfilled that purpose well. I believe it only lacks some more in-depth features.

- Realtime monitoring user behaviour - Heatmap and abnormal click detection

- Website Archive is limited for free account

Overall the experience was very good. The software still cares for some fine tunning but it's definitely a great bet. The features are very helpful and insightful.

What I liked the most was the "user section playback" feature. I find it extremely helpful and disruptive.

What I liked the least was the heat maps. I find them a bit confusing when it comes to navegation. I think the user experience could benefit of some fine tunning.

Overall it's a good software, and one that I will be keeping an eye on for the future, but for now it needs to grow.

It's a really great alternative to hotjar, with a lot of potential.

Because it's a relatively new software, it's still missing the maturity that other players have brought to the market.

I loved the fact that this software has a lot of interesting and innovative features, competing with others software that operate in the same area but with much economic pricing! It has a lot of potential

There is still room for improvement, it's not that intuitive

Very helpful in UX tracking, fulfilled the purposes.

Heatmaps and recordings of user sessions are very useful

Lack of features is a bit of an issue, in the basic features it's pretty good though