All BugSnag Reviews
1-15 of 15 Reviews
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Damian
Verified reviewer
Information Technology and Services, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
FUNCTIONALITY
5
Reviewed June 2019
Forget about log grepping when you have Bugsnag
Sentry-like approach is the best approach of catching errors in applications deployed in production. It logs all uncaught exceptions - including stacktraces, and the context - e.g. user affected, request parameters, and anything of relevance. It aggregates all errors and provides stats on them. This allows us to know how often a particular problem occurs, and are able to identify and fix problems before a customer contacts our support. And if a problem is reported to us by a customer, we can easily filter errors by user, and see everything they had problems with. No more log grepping - which takes much more time, and provides less information. For some customers, we didn't aggregate app logs at all because Sentry was everything that we needed.
CONSSentry.io is more affordable than Bugsnag. All Sentry plans include features that are restricted to higher plans in Bugsnag.
Anonymous
11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2019
Life saviour product for developers to detect and report crashes
It's an amazingly powerful tool which we use in our firm for error reporting, monitoring, and resolving by checking the stack trace it provides line by line. Best part I like about Bugsnag is its ability to share the stack trace for the error which helps me figure out the problem better. I could integrate it easily into the internal chat tool we use in our firm, which helps me to keep notified about new error every time. The application UI is pretty simple to use and get started with, along with the filters which are really helpful.
CONSNothing which I can say so far. I love the whole concept of it :)
Kevin
Financial Services, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed April 2022
Easy Monitoring for your Project
While Bugsnag is easy to setup and begin using, with the project I use and am familiar with, I personally prefer using Cloudwatch to capture exceptions and notify of these issues. My team uses both.
PROSBugsnag is pretty easy to use in the basic capacity of catching exceptions and notifying you of it. Viewing the stack trace, and number of instances of a given exception can be very useful
CONSIts basic use will confuse a lot of new developers. Something about the basic dashboard and timeline seems to be misleading. I'm sure a lot of this can be overcome by customizations though.
Anonymous
11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2019
great app for error tracking and logging
Overall excellent app for bugs/event tracking with various integrations and super simple to integrate , works like a charm.
PROS- real time error capturing along with entire request, headers and platform details is probably best feature of app. - works with almost all the language and frameworks. - various integrations like slack , email is very useful
CONS- I have faced little difficulty using it with golang, as it does not append request body - only limited no users for the free accounts.
Anonymous
201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed October 2018
Keep track your apps bugs!
Overall Bugsnag is SUPER useful!
PROSI've integrated Bugsnag in ALL of my projects. It's super easy to use and the setup is very minimal. If you're an app developer you should definitely be keeping track of your bugs! We've integrated Bugsnag with Slack and PagerDuty so we always know when a bug comes in. We've also used it to debug issues in production by logging certain data into Bugsnag. You could also record bugs for different app stages (local, staging, production).
CONSThe stacktrace doesn't always give you the full trace, so it can be difficult to find exactly where the bug is coming from.
Anonymous
11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2019
Great app to capture internal server errors
The price is affordable. Saves my time in debugging the bug
PROSI integrated the bug snug in my app. Its the most useful tool for my organization for tracking the errors. I use day to day in finding the errors. This exactly points out the error part of the code, which will help my time not to log in to sever to find out the issue
CONSI feel it takes a bit time to get to know the app completely but totally worth it to integrate to our server
Anonymous
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2018
Having all errors from all projects visible in one place makes troubleshooting problems a breeze.
I don't even have to log into a server to know exactly where an issue is. It saves me so much time and hair pulling. I remember clearly when we first started using it, and it was like a weight had been lifted! Can't say enough good things about Bugsnag.
PROSWith Node.js being asynchronous, it can be tricky at times to track down a specific bug. Integrating Bugsnag has saved me so much time hunting down problems. I can quickly see where a problem is, what it is, and how many people it's affecting. Notifications also make it easy to catch issues before the users do. I can even quickly tell whether the issue is on a production or development server.
CONSThe layout is great, but it took a little getting used to. There are a lot of good features in there, so there's a bit to learn, but definitely worth it.
Ben
Verified reviewer
Internet, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed April 2018
Amazingly affordable bug tracking solution
The price is awesome (based on the number of team members, not the number of projects). It offers libraries and integrations with everything we've needed. Beautiful interface with simple tracking of each bug. Able to combine repeated instances of a bug into one automatically.
CONSIt's hard to find anything to complain about regarding Bugsnag. It's hard to remember to always set up the integration of new websites we launch, making it easy to miss issues on a site. But there's not much that Bugsnag can do about that, that's a human issue!
Anonymous
11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed November 2019
Awesome software for finding bugs
- Easy to integrate as developer and easy to use it - Reports can be generated very easily
CONS- Pricing is a little bit high compared to the competitors - Apart from this everything is fine and great
Anonymous
11-50 employees
Used less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed January 2018
The best alternative to Sentry.
Catching uncaught exceptions in production.
PROSBetter than decent UI Good visual error data Create issue from error page Silence issue based on time/occurrence conditions AMD Support (Javascript) Source map support Support for major languages (PHP, Python, Android, iOS, etc.) Intake API
CONSI didn't like about Bugnnag was the price per month. This is a great option in the error reporting space.
Ralica
Computer Software, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
Bugsnag is a treasured source of information be it during development, system monitoring or other.
Fast setups. Easy integration with a large variety of frameworks.Timely error notificationsThe UI and UX is very helpfully designed.Provides thorough detailsProvides stability reports
CONSBugsnag has everything I need. Never found it lacking!
David
Financial Services, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
2
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed September 2020
Great software for convention over configuration
The interface is modern, it is not too cluttered. Support Golang. The customer support was friendly, but not very helpful to support to make the needed setup that we needed.
CONSThe product works great as long as you don't need to get yourself into some configuration, like error grouping, then the system. Configurations are a bit unorganized, it would be better to have everything in a single place.
Geoffrey
Transportation/Trucking/Railroad, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed July 2022
Best Monitoring App
Full stack monitoring solution for App management
CONSMissing some integration but there is weekly features updates
Brandon
Verified reviewer
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2018
Easy Javascript Error Tracking
There are times when you need to be aware of client side errors your visitor's are running into. BugSnag is a perfect way to get started. BugSnag gives me the insight I need in order to troubleshoot code.
PROSBugSnag offers a generous free plan, it's easy to get started, and the dashboard is beautifully designed. There are a number of Javascript error tracking services, but BugSnag is my favorite.
CONSWhen trying to setup a custom error, I read the documentation and eventually got setup with what I wanted, but it was more difficult than I expected.
Adrian
Verified reviewer
Used less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
Reviewed September 2015
Been a brilliant tool for my #startup
I've been using Bugsnag for 3 months now for our new app https://gridlocate.com, and it's been awesome. Bugsnag has helped us to identify and capture hundreds of error events, that we would not and coult not of found in our testing. Bugsnag was incredibly easy to install, easy to use and has helped us prioritise our bug fixes.
PROSEasy to install Easy to use. Good pricing Great for #startups
CONSNone. We're very happy.