All Retrace by Netreo Reviews
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Steven
Verified reviewer
Computer Software
Used less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
Reviewed November 2015
makes DEV Ops so much easier
In most of my career I've been a consultant at major corporations, mostly concerned with 'getting it done'. Most of these companies have entire departments focused on operations and don't need me doing that job, but some of my smaller clients have asked that I take these roles on as well and until I found Stackify I felt like there was too much. I still feel that way but at least now I can see trouble spots and drill in. Instead of having to spend all my time finding the hotspot I can now spend that time fixing the hotspot.
PROSI love the graphs, and the details and the ease of navigation, plus when I was stuck on a particular issue, the Stackify support was very helpful.
CONSThe documentation is there for sure, but more is always better.
Vendor Response
Glad to hear it's working for you. We live to make fixing app problems faster and easier. Thanks for the review!
Replied November 2015
Patrick
Human Resources, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed July 2017
At Paycor we use Stackify for our application logging. We are very satisfied with the results so far
Ease of use and setup. We have about 60 applications setup using stackify across 30 development teams
CONSthe tags (#xyz) do not work with guids. We are trying to track a "correlation id" throughout our logs and thought that tags would help us but they dont seem to work out of the box with guids. We would also like to see the ability to restrict access based on environment.
Arpad
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
1
VALUE FOR MONEY
4
FUNCTIONALITY
4
Reviewed August 2017
Dependable service but the website's user interface is direful
Dependable, no fake alerts, fast and correct notifications. Good integrations for slack and other platforms.
CONSUnusable website. Randomly placed menu items, if I would like to change some settings or change notification groups I've no clue where should I click. UX: 0
Brahadeeswaran
Computer Software, 501-1,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed July 2017
Feature rich, easy to use, very cheap APM tool available in the market
Stackify gives a complete picture of your code and the server behavior with server monitoring, errors, logs, metrics and insight which provides testers and developers with a clear idea of the performance bottlenecks. Its very cheap compared to its competitors
CONSAt this cost, you can't actually find lot of cons. It shows you in which part of the request is taking time but it does not drill down to point out the code snippet causing the issue. I am using retrace on performance test servers and not on prod
Lee-Allen
Entertainment, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2017
Work great!
APM of our stack
PROSThere support is great, we had a pro with ram on our App pools not showing the right data but they work trough and fix the problem was great to have that level of service
CONSI wish it had more plugs in for our deployment software Octopus, let been able to have a deploy tag on the APM etc
Pooja
Computer & Network Security, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2018
Stackify retrace is very beneficial for application developer.
It's inform the developer to very quickly bug and issue in application. Developer can check the bug and starting to slow the issue. That's why product will be increased day by day and user can satisfy that bug will be slow and they can not suffer next time.
CONSSome time bug will be resolve developer side then after is showing is a bug.its not every time it do some time other wise is very safisyant to use a developer.
Scott
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2017
We have been using Stackify to monitor and improve our web apis to great success.
Easy to setup and track multiple environments. Informative information. Timely and highly customizable alerts
CONSIIS has to be restarted when updating the client and changing certain settings. Cannot generate total through put reports easily (total api calls by api by time period).
Anonymous
Used free trial
OVERALL RATING:
5
Reviewed June 2015
The best .NET APM tool
We were using New Relic, but it wasn't providing us the info we wanted and it was so expensive that we couldn't afford having it on all prod servers. I've been using Stackify in a .net , Azure based webapp, the app is with high traffic subscription service, and solid services is essential. In one case we were using Stackify to identify an issue that made the site slow occasionally, it was very hard to pin point the source of the problem. Once installed it was a very fast process and we identified the combination of issues that lead to this behavior. Having the log and error data as part of the detailed trace was tremendous help. And seeing all the logs recorded when an exception was thrown is a cool little feature. Personally I can watch their real-time tailing all day long.
PROSEasy to use Simple installation In-line log and error data in trace Integration of performance management with log management Lower cost than most competitors
CONSNeed to improve their mobile support APM needed in more languages
Vendor Response
Thank you for your review. We're glad to hear that you managed to fix the issue fast, are you now monitoring this issue, so if it will ever come back you'll be notified about it?
Replied June 2015
Michael
Automotive, 501-1,000 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed April 2018
Stackify is useful across multiple departments within the company. From Development to Support.
Stackify allows me to keep an eye on my services and servers from an easy dashboard. This allows me to foresee all interruptions and make adjustments before end users feel it.
CONSWe recently experienced an update to Stackify that affected our system performance, but it was quickly corrected and patched.
Carlos Eduardo
Logistics and Supply Chain, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed March 2017
Good and easy to use, but there are difficulties on the way
The service is pretty easy to use, very good too, but we found some difficulties on our servers on the way, like we have experienced a high cpu use and restarted the Stackify agent and it solved the problem.
PROSEasy, good, works
CONSThere are some problems with the agent sometimes.
Angela
Computer Software, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2017
Retracing my Experience...
Stackify Retrace has enabled our team to increase customer support and satisfaction through error identification and resolution. Retrace's ease allows team members that lack a coding background to identify errors and provide the information to the development team for a quick recovery. I have personally identified high risk errors, provided the information to the team, and the error was resolved within the hour by utilizing Retrace. It provides a much needed transparency and assists in product confidence.
PROSease of use and quality of the product
Michael
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2017
I love this software!
I am able to see server issues as they're creeping up, rather than after my customers are already upset and ready to leave!
PROSI love how I can accurately monitor average calls on all of my servers per application! This really helps isolate problems.
CONSI just wish I knew how to navigate this software better. I know it does so much more that I simply don't understand!
Philip
Computer Software, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed March 2017
Great product, and so simple to use
We used this to monitor out live sites and to diagnose performance problems. We can run it in normal mode most of the time and turn on APM when we need to diagnose problems and only need to pay the extra for the time when APM is running.
PROSEasy of use and the pay as you go model for the APM
CONSNone I can think of
Garrard
Computer Software, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2017
Positive, essential
The tail, tagging & trace
CONSIt's the UI and dashboard (seems like it's been in Beta forever!). They're awful, borderline dreadful. Please apologies for my comments to the dev whom did this. You definitely need a UX designer to help you in this space; it's the only thing that let's your product down.
Chris
5,001-10,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
3
FUNCTIONALITY
5
Reviewed October 2017
Stackify is excellent for gauging system performance.
Server and campaign monitoring.
PROSIn my day to day use, I need to know system performance, if we are having lag spikes or server functionality. That's s provides that at a glance, so it can easily be monitored throughout the day.
CONSSometimes when loading new tabs or searches it can produce timeouts and there is a small gap in wait for it to recover, but nothing major generally.
Carlos
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed August 2017
Great tool, but the web app to dig into the data is not friendly.
The APM dashboards and server metrics have been excellent to use. I highly recommend it to anyone using a similar software stack.
CONSUI can be slow/clunky to use. Metrics don't always show up unless collected from all servers. Dashboard feature doesn't seem complete. Can't share or give access to others with giving admin privileges.
Oluwatobi
Government Administration, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2017
Oluwatobi' s Review
Its very helpful to be able to see metrics from my application in real time. I don't have to log in to a database.
Pravin kumar
Financial Services, 1,001-5,000 employees
Used monthly for less than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed July 2017
Value for money. gives good insight with minimum learning curve
Instant troubleshooting that helped with performance bottleneck. Run time error analysis
PROSQuick to setup, it only requires installing agent in the servers. less overhead as it is could based, there was no need to install collector, server, etc.
CONSIt would be good to have a feature that will combine data from different apps in one view. Good to have collaborative graphs to compare data from multiple sensors
Kuan
Used free trial
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2017
Great prefix and monitoring tools
1.Monitoring point is detail enough, we can monitor them as we wishing. Except SQL and Rabbit MQ queue in win, need improve. 2. Some version of Agent auto-update failure, for example 4.13 3. Some probe which is used in log collection will make auto-add monitoring point as webapp or app, and they are not deleted correctly. if delete them it will delete the correct agent in the server.
Isabel
Used free trial
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2017
Stackify shines
A great tool for people who are in the development team looking to analyse or troubleshoot bugs in server logs without the hassle of having to look at the bland system log view by the operating system. It is presented beautifully and clean layout - customising to the point where you feel best suited for your needs.
Jeff
Used free trial
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed March 2017
No value and a drain on resources
I am forced to use Stackify in my application by management. It offers no value and slows down the loading of my application. I would remove it if management would listen.
PROSNothing
CONSSlow to load and offers no value.
Christopher
Telecommunications
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed July 2017
The UI is easy to use.
Logging
PROSI really like how easy it is to navigate Stackify. I log in, navigate to what i need and dont have to think about it.
CONSThe cost associated when logging debug info and errors. There are a lot of features in the UI. Is there more features coming down the pipeline?
Jay
Used free trial
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed April 2017
Good product, easy to user
I have had a great experience with stackify, the filters are helpful when you are dealing with multiple projects
Yuval
Used free trial
OVERALL RATING:
4
EASE OF USE
2
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2017
Title for the review
In general it doing its job. althogh the log and and error search is complicated and not intuitive
Adam
Information Technology and Services, 501-1,000 employees
Used weekly for less than 6 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed March 2017
QA Resource: Using Logging
Been well so far, used it for a few months and been fairly easy to track down issues and other bugs swallowed up by applications.
PROSStreamlined, fairly simple to use