All Super Monitoring Reviews

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User Profile

Maciej

Verified reviewer

Marketing and Advertising, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2019

Best monitoring on the market

PROS

This is only one flexible software on market which I know. We where look for some non standard monitoring options. And Supermonitoring offered us to develop it for very affordable price. Finnaly we included Supermonitoring into our SLA package offered to our clients.

CONS

Literally nothing is coming in my mind ;)

Vendor Response

Maciej, thank you for the great review!

Replied September 2019

Dale

Warehousing, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2019

Excellent Service and some of the best customer support I have had in a while

My customer support rep has been excellent. Super Monitoring is one of the few vendors that seems to respond really quickly when you ask them for something. They have been really flexible and I like the service and support enough that I have just been renewing. I usually look for better priced alternatives to all our software as expiration comes up but not with these guys. Thanks!

PROS

It works well, easy to use, and has a good feature set w/competitive pricing.

CONS

Some features locked out unless you buy a higher tier plan even if you don't need the extra number of websites.

Reasons for switching to Super Monitoring

Pricing was better. Also really like the superhero flair of the website... makes the day a lot less droning when you sign in to check your stuff.

Vendor Response

Thank you so much for the review, Dale!

Replied September 2019

Karol

Internet, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed August 2019

SM Review

We need to monitor several websites on Azure platform. Thera are situations that servers are overloaded and we need a quick info when it's happening.

PROS

100% assurance that my websites work just fine

CONS

Nothing really... Application is easy-to-use, reliable

Vendor Response

Thank you for your review Karol!

Replied August 2019

Patryk

Writing and Editing, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2019

Recommended

PROS

I have been using Super Monitoring for a few years now. Back in 2014-2016 I've been using it to monitor my ecommerce store. Right now, I am no longer in this business. I use it to monitor my personal travel blog instead. Super Monitoring works perfect, I got notified by email and SMS every time my website is down for some reason.

CONS

Nothing, really. I think the price is fair and the software never let me know.

Vendor Response

Patryk, thank you for the review and your kind words!

Replied August 2019

Maciej

Internet, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2019

Best value for money

PROS

Decent monitoring is a must-have for every reasonable website. We've chosen super monitoring for its easy of use and a wide range of functionality. It's not only very easy to get it up and running, but it has also more features than other software of a kind. You can monitor not only if your website is available, but also if your forms are working fine.

CONS

I think that I miss most is public status page.

Vendor Response

Thank you for the review, Maciej!

Replied September 2019

Michał

Computer & Network Security, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2019

Super Monitoring review

Highly recommended to website owners, especially during any promotional activities. Can save you money & trouble.

PROS

Efficiently detecting problems, very little or no false alarms. Very useful data for root cause analysis (http headers, html source, screenshots, har files, etc.)

CONS

Great at monitoring websites & web applications, but only some basic features regarding monitoring servers.

Vendor Response

Thank you, Michal!

Replied September 2019

Piotr

Logistics and Supply Chain, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2019

Super Monitoring Review

Great tool for both - simple and advanced website monitoring. Reliable and affordable. Free trial is available so anyone can check if the solution suits their needs.

PROS

Lots of features combined with a simple interface

CONS

No mobile apps , only web app available.

Vendor Response

Thank you for the review, Piotr!

Replied September 2019

Christian

Logistics and Supply Chain, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

3

Reviewed September 2019

Does what it promises

PROS

Very simple and reliable service, no issues since we are using it.

CONS

Additional services such as voice calls based on received emails in case of detected problems or escalation chains would be helpful.

Vendor Response

Thanks for the review, Christian!

Replied September 2019

Kenneth

Recreational Facilities and Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed September 2019

Great Website Monitoring Tool

PROS

It was easy to set up and it just keeps working. It quickly alerts me to any downtime or other issues with my site.

CONS

I don't have any cons to list. It does just what I need.

Vendor Response

Thanks for the review, Kenneth!

Replied September 2019

User Profile

Joseph

Verified reviewer

Marketing and Advertising, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2020

Easy monitoring for your website that let's you keeps you posted in REAL TIME!

PROS

I liked how easy it was to install on my Wordpress Site. It just took a few copy and paste moments to get it up and running. There is no special skills required to put professional monitoring in place for your website.

CONS

I wish it had more features associated with performance. I believe they are working on it.

Slawek

Writing and Editing, 1 employee

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2019

Really helpful for anyone running blog

the service has helped several times to react quickly at the beginning of a failure, previously it took definitely more time; now I have uptime close to 100%

PROS

simplicity of use, the ability to react quickly when my site stops working, good support

CONS

web interface could be more modern, no API access in the Super plan

Vendor Response

Thank you for your review, Slawek!

Replied September 2019

Wojciech

Computer Software, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2019

Great service with powerful features and amazing support!

We are happy with the service. It already helped us detecting an outage thanks to which we could fix the issue immediately.

PROS

SuperMonitoring is a very solid platform that helps us monitor our websites and APIs. The frequency of checks and immediate notifications let us know first about any outage. I like the fact that besides the email notifications we can also get phone/SMS alerts. Another great feature is SSL certificates monitoring.

CONS

There is nothing that is missing. We are fully satisfied with the service, its features, and support.

Reason for choosing Super Monitoring

We've been using a free alternative that has not detected the issue when it happened. Thankfully at the time, we also had SuperMonitoring that notified us immediately.

Vendor Response

Thanks for the review, Wojciech!

Replied November 2019

Edouard

Internet, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2019

Super Monitoring, a the tool you need for website monitoring

PROS

This software is easy to use and it's reliable. Also the support is perfect, They answer very fast to questions and helps solving issues.

CONS

Backend interface can be a bit more user friendly

Vendor Response

Thank you very much for the review, Edouard!

Replied October 2019

Patryk

Information Technology and Services, 2-10 employees

Used more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2019

Very good quality monitoring services

Super Monitoring gives peace and certainty of failure detection, which translates into the quality of my services. I would recommend. I highly recommend this solution.

PROS

- trustworthy - solid - safe - fast - with a great support

CONS

I have not found any. It will be cool if there are additional services such as seo monitoring or domain expiration monitoring.

Vendor Response

Thanks for the feedback, Patryk!

Replied September 2019

Marcin

Furniture, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2019

super monitoring

PROS

Very usefull software, when you have problem with hosting. You know first when your website has problem!

CONS

I have no idea, it is cheap and good...I like this software

Vendor Response

Thank you for the review, Marcin!

Replied September 2019

Arkadiusz

Financial Services, 51-200 employees

Used less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2019

Great quality/price ratio

PROS

The tool fully meets our expectations. The interface is as simple as possible. No false alarms at all. Fantastic quality/price ratio. A lot of additional features, for example API or Wordpress plugin.

CONS

It contains all features that such kind of tool should have but additional functions like domain/SSL expiration alert would be very welcome.

Vendor Response

Thank you very much for the review, Arkadiusz!

Replied September 2019

Michał

Retail, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2019

truly recommended

PROS

Calmness and control, that my company is always available for uor customers. Even when something goes wrong i can react quicly to solve the problems.

CONS

Nothing at all, i must write something...

Vendor Response

Than you very much for the review, Michal!

Replied September 2019

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