All Super Monitoring Reviews
1-17 of 17 Reviews
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Maciej
Verified reviewer
Marketing and Advertising, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2019
Best monitoring on the market
This is only one flexible software on market which I know. We where look for some non standard monitoring options. And Supermonitoring offered us to develop it for very affordable price. Finnaly we included Supermonitoring into our SLA package offered to our clients.
CONSLiterally nothing is coming in my mind ;)
Vendor Response
Maciej, thank you for the great review!
Replied September 2019
Dale
Warehousing, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2019
Excellent Service and some of the best customer support I have had in a while
My customer support rep has been excellent. Super Monitoring is one of the few vendors that seems to respond really quickly when you ask them for something. They have been really flexible and I like the service and support enough that I have just been renewing. I usually look for better priced alternatives to all our software as expiration comes up but not with these guys. Thanks!
PROSIt works well, easy to use, and has a good feature set w/competitive pricing.
CONSSome features locked out unless you buy a higher tier plan even if you don't need the extra number of websites.
Reasons for switching to Super Monitoring
Pricing was better. Also really like the superhero flair of the website... makes the day a lot less droning when you sign in to check your stuff.
Vendor Response
Thank you so much for the review, Dale!
Replied September 2019
Karol
Internet, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed August 2019
SM Review
We need to monitor several websites on Azure platform. Thera are situations that servers are overloaded and we need a quick info when it's happening.
PROS100% assurance that my websites work just fine
CONSNothing really... Application is easy-to-use, reliable
Vendor Response
Thank you for your review Karol!
Replied August 2019
Patryk
Writing and Editing, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2019
Recommended
I have been using Super Monitoring for a few years now. Back in 2014-2016 I've been using it to monitor my ecommerce store. Right now, I am no longer in this business. I use it to monitor my personal travel blog instead. Super Monitoring works perfect, I got notified by email and SMS every time my website is down for some reason.
CONSNothing, really. I think the price is fair and the software never let me know.
Vendor Response
Patryk, thank you for the review and your kind words!
Replied August 2019
Maciej
Internet, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2019
Best value for money
Decent monitoring is a must-have for every reasonable website. We've chosen super monitoring for its easy of use and a wide range of functionality. It's not only very easy to get it up and running, but it has also more features than other software of a kind. You can monitor not only if your website is available, but also if your forms are working fine.
CONSI think that I miss most is public status page.
Vendor Response
Thank you for the review, Maciej!
Replied September 2019
Michał
Computer & Network Security, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2019
Super Monitoring review
Highly recommended to website owners, especially during any promotional activities. Can save you money & trouble.
PROSEfficiently detecting problems, very little or no false alarms. Very useful data for root cause analysis (http headers, html source, screenshots, har files, etc.)
CONSGreat at monitoring websites & web applications, but only some basic features regarding monitoring servers.
Vendor Response
Thank you, Michal!
Replied September 2019
Piotr
Logistics and Supply Chain, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2019
Super Monitoring Review
Great tool for both - simple and advanced website monitoring. Reliable and affordable. Free trial is available so anyone can check if the solution suits their needs.
PROSLots of features combined with a simple interface
CONSNo mobile apps , only web app available.
Vendor Response
Thank you for the review, Piotr!
Replied September 2019
Christian
Logistics and Supply Chain, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
3
Reviewed September 2019
Does what it promises
Very simple and reliable service, no issues since we are using it.
CONSAdditional services such as voice calls based on received emails in case of detected problems or escalation chains would be helpful.
Vendor Response
Thanks for the review, Christian!
Replied September 2019
Kenneth
Recreational Facilities and Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed September 2019
Great Website Monitoring Tool
It was easy to set up and it just keeps working. It quickly alerts me to any downtime or other issues with my site.
CONSI don't have any cons to list. It does just what I need.
Vendor Response
Thanks for the review, Kenneth!
Replied September 2019
Joseph
Verified reviewer
Marketing and Advertising, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2020
Easy monitoring for your website that let's you keeps you posted in REAL TIME!
I liked how easy it was to install on my Wordpress Site. It just took a few copy and paste moments to get it up and running. There is no special skills required to put professional monitoring in place for your website.
CONSI wish it had more features associated with performance. I believe they are working on it.
Slawek
Writing and Editing, 1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2019
Really helpful for anyone running blog
the service has helped several times to react quickly at the beginning of a failure, previously it took definitely more time; now I have uptime close to 100%
PROSsimplicity of use, the ability to react quickly when my site stops working, good support
CONSweb interface could be more modern, no API access in the Super plan
Vendor Response
Thank you for your review, Slawek!
Replied September 2019
Wojciech
Computer Software, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2019
Great service with powerful features and amazing support!
We are happy with the service. It already helped us detecting an outage thanks to which we could fix the issue immediately.
PROSSuperMonitoring is a very solid platform that helps us monitor our websites and APIs. The frequency of checks and immediate notifications let us know first about any outage. I like the fact that besides the email notifications we can also get phone/SMS alerts. Another great feature is SSL certificates monitoring.
CONSThere is nothing that is missing. We are fully satisfied with the service, its features, and support.
Reason for choosing Super Monitoring
We've been using a free alternative that has not detected the issue when it happened. Thankfully at the time, we also had SuperMonitoring that notified us immediately.
Vendor Response
Thanks for the review, Wojciech!
Replied November 2019
Edouard
Internet, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2019
Super Monitoring, a the tool you need for website monitoring
This software is easy to use and it's reliable. Also the support is perfect, They answer very fast to questions and helps solving issues.
CONSBackend interface can be a bit more user friendly
Vendor Response
Thank you very much for the review, Edouard!
Replied October 2019
Patryk
Information Technology and Services, 2-10 employees
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2019
Very good quality monitoring services
Super Monitoring gives peace and certainty of failure detection, which translates into the quality of my services. I would recommend. I highly recommend this solution.
PROS- trustworthy - solid - safe - fast - with a great support
CONSI have not found any. It will be cool if there are additional services such as seo monitoring or domain expiration monitoring.
Vendor Response
Thanks for the feedback, Patryk!
Replied September 2019
Marcin
Furniture, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2019
super monitoring
Very usefull software, when you have problem with hosting. You know first when your website has problem!
CONSI have no idea, it is cheap and good...I like this software
Vendor Response
Thank you for the review, Marcin!
Replied September 2019
Arkadiusz
Financial Services, 51-200 employees
Used less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2019
Great quality/price ratio
The tool fully meets our expectations. The interface is as simple as possible. No false alarms at all. Fantastic quality/price ratio. A lot of additional features, for example API or Wordpress plugin.
CONSIt contains all features that such kind of tool should have but additional functions like domain/SSL expiration alert would be very welcome.
Vendor Response
Thank you very much for the review, Arkadiusz!
Replied September 2019
Michał
Retail, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2019
truly recommended
Calmness and control, that my company is always available for uor customers. Even when something goes wrong i can react quicly to solve the problems.
CONSNothing at all, i must write something...
Vendor Response
Than you very much for the review, Michal!
Replied September 2019