All Kajabi Reviews

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Amanda

2 - 10 employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed May 2021

Makes running an online biz a breeze

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Keri

Verified reviewer

Marketing and Advertising, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2022

All-in-One business solution for memberships and course creators

I love Kajabi. I was able to pick up on how Kajabi works pretty quickly and found it to be an intuitive product that is easy to use.

PROS

I love that with Kajabi, you have the ability to build all the basics in one location. You can create free content and publish via podcast, email marketing, blog, and website, and also have exclusive content, trainings, etc. behind the pay wall. It is all-in-one for basic use. A new online business owner can dive into Kajabi and have pretty much all the basic tools they need. I also love the automations built in to Kajabi.

CONS

The biggest con I have heard from others is pricing prior to a new business generating steady income. However, Kajabi occasionally offers longer than normal trials that can help business owners hit the ground running. In the big picture, it is more streamlined than and comparable to linking together other platform options to achieve all of the same services as Kajabi. Kajabi makes it simple, so the price seems well justified.

Reasons for switching to Kajabi

The switch was in process when I joined the team, but I'm thankful for that. Infusionsoft does a lot of great things but it's much, much more complicated. Self-hosted wordpress is the same.

Mohammed

Professional Training & Coaching, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2023

The Rolls Royce of Online Course Delivery

While Kajabi will position and advertise itself as the "one and only platform you need" its expertise is what it started out with, which is online course delivery. Since it has introduced email marketing, checkouts, landing pages, website builder, membership programs and I believe in podcast hosting, but all of that is pretty basic and while it does the job, you are better served using other options. That being said, when it comes to hosting online courses, and wanting to share your expertise with your audience, no one does it better. Kajabi is more expensive feature for feature when it comes to what else is out there, but Kajabi does it the best and it's worth the premium. I have no intention of switching to anything else. It hosts my demo classes, free classes, full out programs and has helped me in growing my business. My clients love the ease of use, layouts, and of course the Kajabi Mobile App.

PROS

Kajabi hands down is the best of the best. The different templates, organization and layout of content makes for easy user consumption.

CONS

Could do better with landing pages, checkouts, and membership programs.

Reason for choosing Kajabi

Overall quality. I wanted the best looking, the easiest to use and the fastest.

Edgar

Computer Software, 2-10 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed May 2024

Don't trust their offers!

I chose Kajabi because I found an offer to try it out for 3 month for a 99$. Then they suddenly charged me the full price for the next billing period and where completely not willing to do anything about it.

PROS

Nice idea, bad execution. Not worth the cost.

CONS

Their pricing is ridiculous for what they deliver. The Website Templates are a Joke.

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Jonathan

Verified reviewer

E-Learning, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed March 2020

LOTS of Features

We host our courses on Kajabi and use it for some landing pages. We also run most of our checkouts through Kajabi.

PROS

Kajabi sells itself as the one home for your whole business - websites, courses, checkout, membership, landing pages, email. And all those features are pretty decent. Not best in class, but pretty good. They also work to make things better. They just totally remade the page editor. Then emails. Now sites are next, and a revision of memberships is probably coming soon. They really are making it better all the time.

CONS

Right now, it seems (based on feedback in the official Facebook group) that email deliverability isn't the best right now (but being worked on). You run into some constraints when you work entirely inside Kajabi, but if you embrace those limitations, it really does free you up to do your work and get on with running your business.

Reason for choosing Kajabi

We chose Kajabi for the long list of features it has.

Reasons for switching to Kajabi

Kajabi is built for courses, not an add-on to make WordPress do courses.

Joan

Management Consulting, 1 employee

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2023

Great all in one platform for website and learning content management

PROS

The website builder is great. I love the plug-and-play options and a suite of simple clean templates to choose from.

CONS

If you are a novice in the space you may find it challenging to know what to search for in Kajabi University. But once you locate the information, it is detailed and answers the question.

Reason for choosing Kajabi

Scalability options.

Reasons for switching to Kajabi

Too many plug-ins to track. I wanted an all-in-one system and Kajabi was my solution.

Louise

Professional Training & Coaching, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2022

Kajabi offers alot!

it is a really good solid software that offers a lot but takes a while to learn.

PROS

I like that it allows you to customize landing and sales page. That it has pipelines already set up so it makes using Kajabi quick and easy. It has so much functions and features such as coaching, podcast and they are always creating and improving which is great.

CONS

It takes a lot to learn how to use Kajabi and I am probably still learning. You are not able to undo a mistake which is super annoying because if I delete something by accident I have to redo it.

Reason for choosing Kajabi

Many business owners recommended it and I did the trial and really liked the set up and the ease of use

Reasons for switching to Kajabi

Ontraport was way too much for me to learn and was not as user friendly as kajabi

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Scott Brandon

Verified reviewer

Online Media, 1 employee

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

Kajabi Rocks!

PROS

The ease of use to create pages and opt ins, and easy design.

CONS

The email and contacts CRM is pretty basic, but still does the job. If you want a higher end one you'd have to go separate, but I like that it works all together with my Kajabi system, so I'm happy for now.

Reason for choosing Kajabi

I thought Kajabi was a little more classy and less looking like typical marketing funnels

Candice

Financial Services, 201-500 employees

Used monthly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2023

Great Product for Coaching Products

PROS

I like that Kajabi continues to improve and grow the features of the platform on a daily basis. They value customer feedback a lot.

CONS

If a feature is lacking such as drop-down menus you have to send in an inquiry for the development team to consider and it could be over a year before this feature is added or updated if it didn't already exist.

Reason for choosing Kajabi

Offered more flexibility to bring over existing content.

Reasons for switching to Kajabi

Better management of video/coaching content as well as the checkout and member signup process.

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John

Verified reviewer

Sports, 1 employee

Used less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed December 2019

So Much Easier Than WordPress

I am amazed at how easy it is to create a decent looking website in minutes!

PROS

I am new to Kajabi. My wife just switched her website over from WordPress and I helped her with transferring a bunch of blog entries. I could not believe how much easier it is than WordPress. Everything is so user-friendly, the photos and videos upload and automatically compress, and the layout stays the same. You can't mess it up.

CONS

You can't customize the website as much as you can with WordPress but honestly, for what we do, it's not needed. It's also a little pricey but when you consider that you can run online programs (my wife does), host your website and blog, have emails, and more, it's really pretty reasonable.

Reasons for switching to Kajabi

My wife switched her business site because it's so much easier to create. We don't have to pay a tech guy every time there is an update to WordPress. Plus, she runs courses on it so it just makes sense to have everything in one place.

Simran

E-Learning, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed November 2023

Kajabi - ease of use

PROS

- Ease of use - Duplication feature for communication - metrics analysis

CONS

- Design features - The events page is hard to work with

James

E-Learning, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2019

Brilliant platform, always innovating

I love all the features, and I haven't even scratched the surface. Their new page builder is incredibly easy to use, and I plan on moving my website over there as well.

PROS

I like how easy it is to understand the steps for getting an online business started, with the marketing, emails, purchasing and course creation parts all under one platform. There's no integration troubles, and the price is right for all the features you get. Plus, they're always coming out with new features, so even if there was another product that was almost comparable, Kajabi would still win because of their new features they're rolling out.

CONS

Learning how their automation system works is a little harder to visualize than the software I came from (Infusionsoft/Keap). I lost an easy way to track where my leads came from with my lead magnet.

Reason for choosing Kajabi

The price for Teachable + another CRM was more than Kajabi; plus the simplicity of features all in one platform was really helpful.

Reasons for switching to Kajabi

Features I needed to launch my course.

Madison

Health, Wellness and Fitness, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

2

CUSTOMER SUPPORT

2

FUNCTIONALITY

5

Reviewed July 2023

Kajabi is great if you already have a great community and you can hire someone to do your website

I've had it for more than 11 months and I don't think Kajabi is for people who are trying to build community, it's great if you currently have one, but not great for beginners. There is no customer service unless you pay the top tier monthly subscription

PROS

Building a community instead of using a private Facebook group

CONS

Kajabi is great if you already have a thriving community, and a website builder, but if you are fairly new to building a community with no website designer this isn't the app to start with. FitBudd has been a better option for me instead of Kajabi.

Reasons for switching to Kajabi

The Community instead of Facebook private group

Sam

E-Learning, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2022

Kajabi: The All-in-one E-learning Platform!

Kajabi has offered me, all in only one platform, all what I need to run my e-learning business.

PROS

It's an amzing all-in-one tool which I use for my courses and memberships. Memberships work wonderfully in Kajabi.

CONS

The price can be expensive for newbies. But it is definitely worth it, you would only need Kajabi to run your whole business.

Reason for choosing Kajabi

A more complete platform which integrates everything in one place.

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Jeanette

Verified reviewer

Health, Wellness and Fitness, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed July 2022

Kajabi is a good all-in-one system

My overall experience was good. Customer support was very responsive. I liked the system but I had to hire a virtual assistant team to help me. Ultimately, I decided to move to another product that was less expensive, offered HIPAA compliance, and offered more features. Kajabi claims to be an all-in-one system but it doesn't allow online scheduling, doesn't create a marketing calendar where I can write one post and have it post on 4 social media accounts simultaneously, doesn't offer a 40% affiliate commission, and is not as user-friendly as it claims to be. The system I currently use allows for all of these features plus it's so simple that I can do everything myself and don't need to hire virtual assistants for website management. (I used Kajabi from 2018-2020; therefore, the company may have more features now than when I used it)

PROS

Completely customizable; easy contact management system for collecting leads and editing their information; user-friendly with DIY email broadcasts and blogging; great CRM; good for coaching memberships too

CONS

The base product was a bit pricey compared to other systems. There was no online scheduling system when I was using it so I had to have another product for scheduling. Although I could create my own email broadcasts and blogs, I needed a virtual assistant team to create my website and management it. I thought Kajabi was supposed to be easy to set up its website but I found it confusing.

Reason for choosing Kajabi

My business coach recommended Kajabi

Reasons for switching to Kajabi

I wanted an all-in-one product

Valamere

E-Learning, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed August 2021

Total Package for Content Marketing

I really love Kajabi because it allows the courses to be gamified with customizable marketing campaigns for each course.

PROS

Kajabi offers many course creation tools to design online classes or trainings from scratch. For example, there's a course creation tool that allows you to create classes, videos, and other digital tools for content. Here's the best part - once your class or training is created, there's lead generation, product launch tools, and webinar funnels to use for marketing it. What is great about Kajabi is the seamless automation to build your product, sell, and manage purchases. It is truly an all in one tool!

CONS

Unfortunately, there is no free subscription plan. So, you may not benefit from purchasing a plan if you will not use Kajabi on a regular basis. Although, there's a 14-day free trial available to test drive the product to see if it's a good fit for you.

Colleen

E-Learning, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

2

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

2

Reviewed September 2022

Too many limitations and very difficult to get support

See above

PROS

At this point the problems overshadow the benefits

CONS

The cost for this learning management system is higher than its competitors but given the limitations we’ve experienced, with no support, I wish that we had chosen a different LMS option. For example, our students need to write a quiz and achieve a minimum of 80% before the next lesson is unlocked. If a student achieves under 80% there is no way to indicate what questions they got wrong so they are working blind and become very frustrated. The only work around is to show all of the answers - the correct and incorrect answers which defeats the purpose of having them write a quiz. I have asked a number of times for support and get passed around from person to person. This reflects poorly on our company. If I had to do it over I would choose another LMS. Unfortunately I didn’t know what I didn’t know. If you are considering Kajabi, try to find find people/companies using Kajabi and ask what they don’t like about the it. See if this is a dealbreaker for you.

Brady

Verified reviewer

2-10 employees

Used weekly for more than 2 years

Review Source: GetApp
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2018

My Go-To Solution for Courses, Live Events, Evergreen Webinars, and CRM

PROS

I like that it's almost an all-in-one solution for my business. The customer service is excellent and they listen to their customers feedback. I've been with them since the launch of the new Kajabi a couple years ago and there has been constant improvement. If something goes wrong with my site, they fix it quite quickly whether it's a known bug or if they are just fixing something specific for me. Here are the things I do in Kajabi: - storage for my courses and trainings - houses my actual website, no other option needed - I can use the system to run live events and sell the tickets from the cart - I can set up an evergreen webinar in the system, although the tracking and such is nowhere near as robust as other dedicated platforms yet - my wife sells her audio products as well as courses on her site - I use it for a CRM with basic tagging functionality Highly recommend.

CONS

Sometimes the features are slow to come and it doesn't always do what I want it to do but the team has helped a lot. I don't find the help section helpful and have to rely on the live chat usually to solve issues. The support for custom fonts isn't good so don't purchase any custom fonts to use here as most of the places you would want them are restricted to the options they have. On the plu, many themes support Google fonts.

User Profile

Osama

Verified reviewer

Religious Institutions, 2-10 employees

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2022

Easy to use and helpful customer service

Kajabi has a come a long way with everything integrated into one system. The mobile app and marketing pages make it well rounded solution to teach online. It is an impressive all-in-one platform.

PROS

We wanted to offer online classes. Kajabi has a lot of features that add to the online classes like marketing and payment. Our main concern was giving the students the content. We easily added audio and video to the course. Payments worked smoothly with Stripe and has many options to customize the price and discounts. It keeps track of the students in an easy way. The best part of Kajabi is the helpful and welcoming support. They really go the extra mile and are patient. Their caring attitude helped me setup the custom domain. Customer support makes Kajabi one of the best choices.

CONS

It does not have an attendance system. Even though it does have quizzes/surveys, tracking attendance will require extra manual work. The price is high (about $120/month) but if you have a hundred students every month, then price is not an issue. You can customize the look and use the templates.

Entin

Apparel & Fashion, 1 employee

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed April 2022

I abandon my kajabi account

It’s too expensive for beginner and don’t have course yet plus if you not tech savy, I end up spend morethan 4 month paying expensive suscription and buy 600$ custom template and I give up after that, because I need more time to build my course but desperate paying expensive bill every month. I was about to cancel my kajabi but I will losing my 600$ customs template there. So i pay 20$ to post-phone my account. Because i found new course builder cheaper and robust. I still want to comeback in kajabi one day when My courses growing.

PROS

One stop platform Good for advance course creator

CONS

Difficult for beginner and not tech savy Template Not much option, and the one provide is not eye catching. For first launch course not recommended.

Reasons for switching to Kajabi

Kajabi look promising

User Profile

Heather

Verified reviewer

Professional Training & Coaching, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2021

Incredible Customer Service and Beautiful Product

PROS

I love how design-based Kajabi is. You can make really beautiful products and I love using mine for my online coaching courses. It's a lot to learn at first but they have amazing training videos and customer support. Kajabi is constantly working to improve and I believe in this product despit the many others like Thinkific, Podia and other platforms I have researched.

CONS

The community feature is really lacking, so with how expensive Kajabi is, it was tough to decided to use Mighty Networks to host my community for my class. But I also have faith that they will improve this part of their platform too over time and I look forward to returning to Kajabi for that so that all parts of my biz can be integrated in one platform!

Reasons for switching to Kajabi

I liked how integrated and beautiful Kajabi is.

User Profile

Ze

Verified reviewer

Professional Training & Coaching, 1 employee

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

2

FUNCTIONALITY

5

Reviewed August 2022

Has Everything

The platform is really good and I do enjoy the functionality

PROS

I love that its a full CRM and EDM and Coaching program all in one.

CONS

The customer service has let me down a bit. I'm a "one man band" and I need support so when that is lacking or they let me down it can really hold me back.

Reasons for switching to Kajabi

I wanted an all in one platform

Robert

Retail, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2020

Kajabi Has Limits

Overall I'd give Kajabi a positive rating, but I'd be willing to consider other options.

PROS

I love using Kajabi compared to Leadpages, mostly because Kajabi has a less-complex WYSIWG editor. Overall it's fine.

CONS

Myself and my team dislike that some tasks seem unnecessarily repetitive, such as adding in yes/no to assessments.

Reasons for switching to Kajabi

Leadpages was too complex.

Sarah

Marketing and Advertising, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

FUNCTIONALITY

4

Reviewed July 2019

Great for Businesses Portal Access

It allows businesses of all sizes, most specifically bigger companies that have ample clients needing access to multiple resources of information. So awesome!!

PROS

This product offers ease for companies that have multiple products needing to have portal access where they can house information, webinars, calendars, etc. Super easy to use. Clients love that they can go to one place to access all the info they need.

CONS

You can't company a project and all it's contents into a new project. You have to manually add it all over again.

Debbie

Food & Beverages, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed February 2020

Kajabi For The Online Entrepreneur

I have had a wonderful experience using Kajabi. Now that I have been using it for several years, I find it intuitive and easy.

PROS

Kajabi is fairly easy to use once you figure it out. You get everything all on one platform including your website, CRM, landing pages, online course creation and much more.

CONS

At first I had a little trouble figuring out how to use Kajabi, but customer service got me through it and once I started using it on a regular basis, it became easier and easier.

Showing 1 - 25 of 182 Reviews