Although the support staff was helpful it does not make up for glitchy difficult to use program.

It is very frustrating and confusing at first, since very little is intuitive.

I tried to be patient but in November of last year they developed a problem on one of my eBay ids with eBay business policies which they claimed was actually ebay's issue.

We use Web.com for website hosting and email. One of the best features that the software offers is that you are able to check business emails remotely from any computer with an Internet connection.

The formatting is awful. Changing the font color and size never works properly the first time (for instance it will only change one letter when the entire sentence is highlighted).

Also the packing slip does not support shipping charges or ancillary charges/credits. A discrepancy on a packing slip/invoice can lead to customer complaints.

It's the fraudulent activity of the company and the inability of the customer service staff to use the English language that is the problem.

This company aggressively punishes for a trial. After realizing the product doesn’t do what we need they went ahead with a subscription never authorized.

Lack of an app on IOS and also the inventory auditing does not allow pictures to be printed.

Limited customization options-Upselling-Limited control on the backend-Lack of scalability.

What I like most is the awesome support staff they have in place. Always there when I need them and always have the answers.

We sell quite a few low volume or single quantity items and we have to keep the inventory in sync across all channels to prevent overselling.

This is Very Easy to Use and Non- Coders are easily Create Website with Web.com. There us too many themes.

Inventory management is the best aspect of this product. Not only are we able to send accurate inventory across several different marketplaces, but we can also set rules for each marketplace too.

Annual plans are misleading - proceed with caution.

I don't have have time for that. Waste my time for your failure to have a properly functioning integration...uh no.

Catherine became available again, through chat, to help walk us through the required steps. GREAT customer support and everything now works perfectly.

We will continue to use Web.com with certain types of clients and appreciate their efforts and quality and creativity.

The conversion process was difficult. We had some issues with our listings having some unknown code in them.

This slows down the process and is inefficient. The customization of packing lists is very limited.

They respond quickly, the schedule a call feature is really nice, and everyone of the support staff I have dealt with have been very helpful and supportive.

Like something from the 90's. There is no theme that screams 2018.

They advertise attractive rates, but then they attempted to charge my account for varying amounts of hundreds of dollars.

They are very difficult to deal with. If you need help or to cancel, there is no easy way to do so.

Super inexpensive platform to build out your first website.

Ecomdash is the best, cost effective inventory manager on the market.

I did like that this site offered the ability to make your own website. They give you all the tools you will need to get up and running, and were fairly helpful with how to go about it.

It connects to most marketplaces and integrates everything seamlessly. Customer Service was strong and they are always on top of things.

Whenever I had an issue with a function on the web design I was always able to speak on the phone with a real person, who would genuine able to help.

Inventory never worked right and after failing to make pricng work they admitted they do not have dynamic pricing at the listing level.

This is a great out of the box platform to get a website going. It's very inexpensive and you can't go wrong if you have no website.

Easy to talk with and they make changes to the site very fast. Good value for the money.

Really enjoy using eComdash, it's been a great part of what we do and makes our lives easier. Trying to manage multiple storefronts can be very time consuming and this cuts that down tremendously.

You get all the features from day 1 and you don't have to spend all your profits to get a good system. The company is innovative and always adding new features and improving ease of use.

If you do want some sort of customization it's much more difficult 'and not good if you're non-technical. Support is also limited.

I tried contacting their customer services representatives twice and they didn't fail to disappoint me both the times.

It's great,  very insightful tool. I would recommend using it, though it can be quite slow at times.

It also helps determine where there are issues in your funnel and what a potential solution might be to improve it.

Really helpful for finding bugs / improving your product UX, the pricing is way too high for the value.

Good tool to learn about users behavior and how to adapt to their needs and make their experience much better.

Overall I enjoy FullStory and the abilities it provides.

This makes it difficult to determine which options the user is actually seeing. The way they portray the user zooming-in is also a little disorienting.

We've used it to analyze conversion rate issues and it has provided invaluable insight. The FullStory support team is a dream to work with - they are responsive and go above and beyond to help out.

I recommend it to all my colleagues, it can help improve our user experience by reviewing their activity, not just to help investigate issues.

Pays itself just for using it for customer support, but every department is using it now (marketing, product management, R&D, ...).

Software has a summary section also which is great, analytics and trends are very useful and you can also integrate into jira for reports and decision making.

The integration of fullStory to the product is simple and easy due to the good documentation an good customer support. The FullStory provides some inbuilt analysis trends which is pretty useful.

FullStory has been a really useful tool for analysing the user experience on the Website.

I love how quick it is to find out the customer segments you are looking for. This is super important when QA-ing software.

We don't rely too heavily on the product simply because we can't be sure it's capturing everything.

QA teams, Product Teams, Research Teams, Customer Support Teams - everyone.

We tried the other most recommended softwares that do just that, but Fullstory is much more user friendly, smart, easy to use and capable.

FullStory is helping us immensely with UX/UI research and how to improve our app. It also helps us with customer support because we can easily identify what a user did and where he ran into trouble.

The limited window of time that sessions are available for review, and it is quite expensive.

This product is fantastic for breaking down how your user interface is faring among your users. It shows some statistics that other analytics do not.

I recommend it for any SaaS company looking to better understand the behavior of their users.

It's great for seeing what a user is doing, and has great settings to help block certain sessions from being recorded, as well as blocking elements for privacy reasons.

I love the whole concept of the software. It’s amazing to watch a customers entire journey through our website.

It also guides us into making decisions on the design of the site, its great to have the video replays of multiple sessions that help to prove or disprove our hypothesis.

State of the art product, but poor customer service and retention, unjustified price increase.

Full story is so easy to use and protects user privacy also which was a concern of mine. Its a easy to set up through segment and their customer support is there if you need any help.

FullStory gives you the ability to track and see what your prospects or customers are doing on your website. It allows you to see exactly what is going on and think of ideas on how you can help them.

If I remember correctly, setting it up was a little difficult in our environment because of our stack.

Allows me to investigate bugs and user error super quickly within a fun to use interface.

I love not only how it records your users' sessions so you can literally watch what they did on your website, but also how it then provides you analytics on their habits.

For the price it demands, I feel the ROI is very low.

Customer service was poor. Price for minimum package was increased from USD $199 to $899.

US Dollar

Web.com is a proprietary software platform that has been designed for the small business market. It offers an easy-to-use website builder, email, security and online marketing solutions in one place. It delivers all these services through a single, powerful dashboard, making it simple for small businesses to be online in minutes. Our customer service team will be with you every step of the way, whether you are just starting out or well on your way.

With our full suite of web hosting, eCommerce, and website-building tools, we can help you create a customized website and online marketing presence that will grow your business.

LongDescription

Website Analytics

Electronic Payments

Access Controls/Permissions

Activity Tracking

SEO Management

Real-Time Monitoring

SSL Security

Pre-built Templates

Shopping Cart

Threat Response

Customizable Fields

eCommerce Management

Online Store Builder

Endpoint Protection

Real-Time Notifications

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Activity Monitoring

Web Forms

Website Management

Real Time Reporting

Customizable Branding

Reporting/Analytics

Monitoring

Customizable Forms

Drag & Drop

Secure Data Storage

Third-Party Integrations

Risk Analysis

Anti Virus

Whitelisting/Blacklisting

Vulnerability Scanning

DIY Websites - Starts as low as $1.95 for first month
Cyber Security - $4.99 monthly or $49.90 annually 
Custom eCommerce Website - Price varies based on options selected
Full Service SEO - Price varies based on options selected

Email/Help Desk

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

Web.com

Videos

FullStory is a web-based digital intelligence system that helps optimize the client experience. It enables users to track and monitor each customer activity. From clicks to page transitions, everything is indexed automatically. The indexed information is accessible to the entire team, which can be used to help drive business decisions.


Session playbacks in FullStory are more than just a recording, they are a view into the customer's journey. Omnisearch gives users an intuitive experience by allowing users to inspect customer activity, identify rage clicks, create funnels and review page analytics from the dashboard.


Pinpointing dead and rage clicks can help identify potential improvements to the user interface. FullStory also includes "click maps" that gives detailed page insights, including the most visited pages. This data helps you better understand the interactions made by current and potential customers. 



Web.com vs FullStory

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

Popular Comparisons