All DNSFilter Reviews
1-25 of 84 Reviews
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Matt
Information Technology and Services, 11 - 50 employees
Used less than 12 months
OVERALL RATING:
5
Reviewed September 2021
Finally, DNS Filtering that makes sense
Nathan
Hospital & Health Care, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2018
We have been with DNSFilter for quite some time, and WE LOVE THEM!
Secure data, employee productivity
PROSGreat functionality, easy to use, easy to configure and manage. This software helps keep our systems safe and has increased employee productivity.
CONSI honestly have no cons. We have been very pleased with every facet of DNSFilter. Any cons I ever have, the very quickly make an update that fixes them before I can even complain.
Fabian
Education Management, 1,001-5,000 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2021
Good value
So far, so good. We have tested several alternatives (Umbrella, TitanHQ, Qustodio), and DNSFilter is the best overall.
PROSEasy to deploy to our 600+ iPads. Great integration at JAMF School. The management console is full of useful features.
CONSQuery log should be longer than 24 hours. Also query log search is a bit slow.
Reason for choosing DNSFilter
As easy to deploy and powerful as Umbrella, but it has several times lower cost. Full of features not available at both Qustodio (lack of useful console, force full VPN traffic) and TitanHQ (individual identification).
Dirk
Hospital & Health Care, 1 employee
OVERALL RATING:
2
EASE OF USE
2
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed February 2022
Very promising but does not deliver…
Deployement is easy to start, Dashboard looks good.
CONSfine tuning is difficult and lacking in several domains. The usefull extras are expensive. Customer support is not responsive at all. Be careful with sharing your credit card data during the trial period. They charge you immediately and if you cancel you lose access to the service (even when charged).
Don
Religious Institutions, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2018
DNSFilter is the best value for money in content filtering we've found.
Great feature set, solid performance, easy admin control, fair pricing. Gives us a way to do advance content filtering at a very affordable price.
PROSOpenDNS went from free to unaffordable under Cisco. DYN got bought by Oracle, which then shuttered DYN's Internet Guardian. It was almost as if the market was conspiring to take away all affordable options. We were thrilled when we found DNSFilter (to their credit, the DYN people referred us!) DNSFilter gave us sound filtering at a very affordable price. We've got options to whitelist and blacklist , to create a bypass password, to customize the appearance of block screens and even allow users to submit possible false positives for follow up. DNSFilter offers a range of reports on usage and blocks on a level you'd expect to see only in higher priced alternatives. Their "per DNS request" pricing scheme is an innovative approach that's fair and reasonable and puts advanced web filtering out there for organizations which otherwise could never afford the features and functionality. After the initial configuration, it's more or less "set it and forget it" if you choose to take that approach, but even if not, normal admin work takes little time.
CONSSometimes it can be hard to keep up with new features. The company does send email announcements out, but I'll have the experience of logging in, seeing something new and wondering how long it's been there. That's about the worst thing I can think of to say about our relationship with DNSFilter. They deliver what they promise, and they continue to innovate and improve their product.
Paul
Non-Profit Organization Management, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2021
DNSFilter is an extremely versatile and flexible solution.
Extremely easy to set up and configure. This product just works, with very little tinkering required.
PROSVery, very easy to set up. All I had to do was provide them the outside addresses of our routers. They figured out if they were in the same geographic area, and created unique 'sites' for each area. I could then customize each site with its own rules and logo, or apply the same filtering across any or all sites. Choosing what will be filtered could also not be simpler. All of the functions are clearly displayed and easy to configure. You can filter by categories, or create black/white lists individual sites. More importantly, unlike with a local appliance, by installing a DNSFilter client, users remain protected when they are roaming. Unlike a lot of companies DNSFilter has not lost their customer focus as they have grown. They constantly reach out to users with webinars to explain new features, and actively solicit (and act on) customer feedback. Billing is straightforward, and customer service (the very few times I needed to contact them) has been excellent and fast.
CONSThere is only a single password to override the filtering.
Reasons for switching to DNSFilter
DNS Filter requires no hardware appliance, and can be implemented for remote offices as well as portable machines.
Marc
Mechanical or Industrial Engineering, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
Great Product
I'm very pleased with this product overall.
PROSI've used this service for several years after switching from a pricier competitor. DNSFilter is very simple to deploy and maintain. I use it for 3 different networks. It's reliable, performs well, and the policies are very configurable. I don't currently use all the features they have to offer.
CONSWe started using DNSFilter when the pricing model was per internet request. They've since changed pricing to a per user model which recently made it more costly for us. However, the service is still tremendous value for the $ and is probably still less costly than competitors. I didn't even bother researching alternatives when our rates went up.
Reasons for switching to DNSFilter
I was seeking better value for basic DNS services and features and this product hit the mark.
Lonnie
Information Technology and Services, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
DNS Filter filled a gap
Overall the experience has been great! We needed a software to add web protection and this fit perfectly. We’ve only used the Windows deployments so far but I’m happy to know that we can expand to various other setups if needed. It’s protecting us and our clients from online threats that would’ve otherwise not known about.
PROSThe software is lightweight but very effective. Very easy to deploy once you get used to the online portal.
CONSThe filtration can be a little bit too strict. There could be an ad or a link on the page that shows is good, but the page won’t open until you dig deeper to find the culprit. Whitelisting usually resolves that. Sometimes it’s hard to find the culprit.
Greg
Education Management, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
DNSFilter works well with pfSense firewall/router at our high school.
I found myself wanting to find and use all of the features of DNSFilter, so I called their excellent tech support and the sales rep, who also knew his product very well. It was necessary to learn more about Google Workspace for Education in order to take advantage of
PROSFirst, it worked with my specific firewall/router, pfSense. Second, the cost was appropriate for our school. Third, it is easy to make separate policies for students, teachers, administrators, staff, and IT. Fourth, a roaming client is included. We successfully tested it's capabilities, and will be installing it on all of the students' Chromebooks by pushing it out from the Google Workspace for Education dashboard.
CONSInsights Reporting shows yesterday's activity when you first use it. It is a small annoyance when you want to see current activity.
Reason for choosing DNSFilter
I have tested 3 of the other DNS content filter offerings, and DNSFilter worked perfectly (see my previous comments above) and gave me the reporting I wanted, for the price that our school could afford.
Reasons for switching to DNSFilter
Many reasons. DNSFilter does not adversely affect the performance of our pfSense firewall/router. The artificial intelligence used by DNSFilter seems to make it very responsive to new threats, and keeps false positives to a minimum. In fact, I have not experienced a false positive, nor have I been able to get around DNSFilter to get to a blocked site.
Matt
Education Management, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2019
We've been incredibly happy with DNSFilter!
At our school, we switched from Cisco Umbrella to DNSFilter just before the 2019-20 school year and couldn't be happier. The initial setup only took 30 minutes or so, and that included creating a custom block page with our logo. Filtering is set by categories, blacklists, and whitelists. In addition, there are options to block threats like cryptomining, malware, phishing, proxies, and others. You can also create different policies based on the source IP address. So, we could have the faculty and staff VLAN have one policy while the student VLANs have different policies. The pricing is also great in comparison to Cisco Umbrella.
PROSEasy to use filtering DNSFilter is an easy to use content filtering solution. Policies are easy to update, the DNS servers are fast, and support has been great the couple of times we've run into issues.
CONSLike any DNS content filtering solution, you need to prevent users from using different DNS servers to get around the filtering. We use our firewall to block outbound DNS traffic to any other hosts which does the trick.
Reasons for switching to DNSFilter
We initially made the switch from Cisco Umbrella (OpenDNS) based on cost as we were trying to find ways to stretch our tech budget.
Matt
Information Technology and Services, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
4
Reviewed May 2021
Finally, DNS Filtering that makes sense
Our overall experience has been great. No complaints from end-users regarding their internet connections, and the admins are very pleased with the intuitive management dashboard.
PROS- The product has been incredibly reliable and any issues we've encountered were a result of a configuration on our end, not an issue with the product itself. - The overall configuration of sites and granular policies is very intuitive and easy to use. - The reporting features are far more in-depth than are previous solution.
CONSThe lack of alert notifications is the only issue we've encountered while using the software.
Reason for choosing DNSFilter
The price point, management dashboard, and ease of use were all deciding factors in choosing DNS Filter over the alternative products.
Reasons for switching to DNSFilter
Our previous solution was incredibly difficult to configure with granular policies and typically required opening a support ticket for a back-end configuration. Also, the reporting was too generalized and slow to serve any beneficial purpose.
Graham
Information Technology and Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2018
Completely bulletproof
Bulletproof reliability. Secure as all hell.
PROSThe interface is responsive, reliable and two factor authentication is a godsend. It's never gone down for even a minute in the 5+ years we've been using the service.
CONSFor some reason multi-select editing doesn't work. It's possible it's not meant to do this but the checkbox makes me thing it could?
Jason
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2018
Amazing value and an effective reliable service.
Very good value and constant improvement of services offered. Service has never been down and easy to implement.
CONSFiltering sometimes has false positives but support is quick to respond. The interface Is light on details in the account management section.
Andrew
11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2018
Great, awesome service, does what it describes
Security and reporting
PROSIts quite easy to use and the dev team has a great plan for the future. They are actively listening to their customers and I personally hope to increase my 'Features and Functionality' rating to 5 in the near future!
CONSSome of the missing features specific to my business, and the adaptation of the service in our business was slightly difficult. Its sometimes hard to determine the cause of a problem (ie, SMTP mail failures due to false positives by DNS Filter).
Joseph
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2018
Great, very reasonable cost, and just works!
Filtering our internet connection.
PROSCompared to the competition their service cost is very reasonable! The features are great and everything just works.
CONS*Needs a mobile client (they are making one though) *Does not currently support IPV6 (however neither does most of their competitors)
Brett
Religious Institutions, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2019
Easy, helpful and effective
This has been a great experience, as we did not have any type of specific dnsfilter that was near what dnsfilter is. This is a great product and I look forward to continuing to use it in the future.
PROSDNSfilter's services are so helpful because it adds a layer of protection between the clients on our network, and what may be trying to get on their screens or devices from the web. This also prevents people from using our internet service for purposes that are not in line with our organization.
CONSThe router we use on our network is a big step above a simple home router, so it took some research to make sure I was setting it up properly. Even in that, the dnsfilter team was helpful in directing me to some online articles to help guide me through the process.
Scott
Construction, 51-200 employees
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
4
Reviewed September 2018
Good bang for your buck
So far its filtering has been less intrusive than previous products that have been tried. Other products that were attempted also did not have a Domain Lookup tool to see whether or not a domain might be getting blocked without a block page to display it (like for mobile apps).
PROSIt is effectively turnkey. There are enough categories to filter that it feels granular, and the reporting features are a good start.
CONSCurrently there is no Chrome OS app. At this point deployment of different policies, like for a Guest Network, is difficult as it requires changes to the DNS server of choice for those devices (either on a network or device level).
Nicolas
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2018
Great Alternative To "Package Selling" Cisco Umbrella :)!
The fact that i can protect users connecting to our free wifi system at a short price is a real benefit !
PROSAdding Networks is easy ! Dashboard is responsive ! A lot of informations ! Great pricing ! And Whitelabelling Options making it as yours ! Glad i found them !
CONSLook like More and more features will come and dnsfilter will be even better in the future ! DNS over https is here ! but DNSSEC Please !
William
Farming, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2019
A DNS solution worth paying for.
So far I have enjoyed DNS filter to the fullest. They offer everything that I have been looking for as a company.
PROSThis DNS Solutions is diffrent then other old school providers. With their AI technology they can instantly calagorize website. Which is what others lack. They offer the option to enable safe search and they are a very transparent company that is willing to adapt and work with their customers.
CONSI would not be telling the truth if I would claim there is something is company is doing wrong. Simply no cons.
Trever
Verified reviewer
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2018
Was easy to setup and change filters.
It was nice to have a cloud based option for DNS filtering without having to have an appliance.
PROSPredefined filters make it easy to block content that we wanted blocked, while not blocking the content we wanted. It was also really easy to unblock a site if it was needed.
CONSUsing dynamic dns was a little bit more complicated. Our sites all use dynamic dns and would have just been easier if we did not have to go through the setting up of a dynamic dns name.
Anonymous
2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed February 2019
DNS Filter
easy to setup, easy to view results, very happy, haven't had to contact support yet so i can't speak to that.
PROSIts been good, without it we would have less information on how badly our clients browsing habits are, its also been catching a few things here and there, and anything to make our clients safe in this day and age is very welcome.
CONSAgent install requires a code to link to the proper client, but no big deal really.
Andy
Research, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2018
Effective, affordable, and easy to setup
The best thing about this software is the value. The same service as other big name providers, but at a fraction of the cost. The pricing based on usage is fair and beats the per user model. We've been very happy with it.
CONSI haven't noticed any issues with this service. It works well and the billing is very straightforward.
Josh
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2018
Excellent alternative to openDNS
The price is extremely fair and the "interstitial filtering" is something that nobody else is offering.
CONSWeb interface is still in development, but they are growing quickly. Some of the integrations with active directory are not yet finished.
Jax
Information Technology and Services, 11-50 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed August 2019
Great for Whitelabling
We got going very quickly and the filter works very well. I'm surprised at a lot of the extra features we got over our previous filter service.
PROSIt was incredibly easy to set up from scratch, setting up the account, getting the technical side going, and branding for our first client.
CONSThere are a couple places to log in which have separate accounts, but that's a minor issue.
Reasons for switching to DNSFilter
Whitelabel resale support
Roman
Information Technology and Services, 11-50 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2018
NERO Consulting
Ease of use of the software, mobile friendly, amazing support.
CONSMissing some important features, such as a local resolver and immediate alerts upon blocking threats