Motus

RATING:

4.7

(472)

About Motus

The Motus platform streamlines administrative tasks, provides fair and accurate mixed-use asset reimbursements, mitigates risk, and offers actionable data insights - all designed to empower your anywhere workforce to make the most of the tools they need in the locations they choose.

Motus Pricing

Free trial: 

Available

Free version: 

Not Available

Mileage tracking
Slide 1 of 2

Motus Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Motus

1 - 5 of 468 Reviews

User Profile

Bradley

Verified reviewer

Utilities, 10,000+ employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

Brads Review

Great, I feel like I am reibursed fairly for my driving expenses.

PROS

Plan provides a low-cost option to both the company and the user to be reimbursed for all driving related expenses.

CONS

I would like to see the mileage calculate easier from point to point. I often have to use google maps to pre calculate.

Marquet

Retail, 501-1,000 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

Motus Review

Motus has been a pretty good experience overall. I’ve been using it for 3, maybe 4 years now through my job.

PROS

The history and convenience of tracking my miles on a day to day, even monthly basis.

CONS

The app would freeze or the settings would automatically reset and not track the mileage properly.

Sam

Telecommunications, 10,000+ employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

Motus is a software that provides excellent value

Motus has made it much easier for me to submit mileage reimbursement requests. The software integrates seamlessly with our accounting software

PROS

Motus is a valuable tool for any business that reimburses employees for mileage. The software is easy to use, accurate, and integrates seamlessly with accounting software. Motus also provides comprehensive reporting capabilities that can be used to track travel patterns and identify areas for cost savings.

CONS

You can accidently swipe up or cancel the trip you are recording. There need to be a step added to confirm if you are stopping the recording.

Reasons for switching to Motus

The last employer I had used a different software. T-Mobile uses Motus

David

Security and Investigations, 10,000+ employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed December 2020

Sorry I can't give all zero's. This app is TERRIBLE

It is just awful. Just terribly awful.

PROS

This app is terrible. It does not track what it says it will. It misses chunks of mileage per day, sometimes hundreds of miles in one day. It starts and stops from the wrong address. When you manually fix it, it fixes itself later in the month and you have to make corrections again. They hide the phone number for customer support and it has never been less than a half hour before you get a person. If you email it is several days to get a reply. It is almost January and they still have not fixed my complaint in May. Your company buys this, they are the customer. Motus doesn't really care if it works or not. Try and get them to help. If you are not double and triple checking this, LITERALLY, you are not getting credit for all of your miles and if you make corrections, the system sometimes fixes itself but your corrections are still there so it looks like you are adding miles. You have to check it so much and it is so time consuming.

CONS

It doesn't work and you cannot get help. The phone number is hidden and I've never waited less than a half hour on hold. Emailing for help is excruciatingly slow and painful. Nobody seems to know how to fix the issues. More importantly, they don't seem to care. You never get to talk to an IT person and they will not let you escalate an issue.

David

Food & Beverages, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed March 2024

Motus Rating

Overall it is good works as it should when recording.

PROS

Convenient and easy to use, time saver not having to wanted manually on computer.

CONS

When talking to customers service a lot of time they can’t help without going through employer which is a lot of back and fourth