Motus
About Motus
Motus Pricing
Free trial:
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Free version:
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Most Helpful Reviews for Motus
1 - 5 of 468 Reviews
Bradley
Verified reviewer
Utilities, 10,000+ employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Brads Review
Great, I feel like I am reibursed fairly for my driving expenses.
PROSPlan provides a low-cost option to both the company and the user to be reimbursed for all driving related expenses.
CONSI would like to see the mileage calculate easier from point to point. I often have to use google maps to pre calculate.
Marquet
Retail, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Motus Review
Motus has been a pretty good experience overall. I’ve been using it for 3, maybe 4 years now through my job.
PROSThe history and convenience of tracking my miles on a day to day, even monthly basis.
CONSThe app would freeze or the settings would automatically reset and not track the mileage properly.
Sam
Telecommunications, 10,000+ employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Motus is a software that provides excellent value
Motus has made it much easier for me to submit mileage reimbursement requests. The software integrates seamlessly with our accounting software
PROSMotus is a valuable tool for any business that reimburses employees for mileage. The software is easy to use, accurate, and integrates seamlessly with accounting software. Motus also provides comprehensive reporting capabilities that can be used to track travel patterns and identify areas for cost savings.
CONSYou can accidently swipe up or cancel the trip you are recording. There need to be a step added to confirm if you are stopping the recording.
Reasons for switching to Motus
The last employer I had used a different software. T-Mobile uses Motus
David
Security and Investigations, 10,000+ employees
Used weekly for more than 2 years
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed December 2020
Sorry I can't give all zero's. This app is TERRIBLE
It is just awful. Just terribly awful.
PROSThis app is terrible. It does not track what it says it will. It misses chunks of mileage per day, sometimes hundreds of miles in one day. It starts and stops from the wrong address. When you manually fix it, it fixes itself later in the month and you have to make corrections again. They hide the phone number for customer support and it has never been less than a half hour before you get a person. If you email it is several days to get a reply. It is almost January and they still have not fixed my complaint in May. Your company buys this, they are the customer. Motus doesn't really care if it works or not. Try and get them to help. If you are not double and triple checking this, LITERALLY, you are not getting credit for all of your miles and if you make corrections, the system sometimes fixes itself but your corrections are still there so it looks like you are adding miles. You have to check it so much and it is so time consuming.
CONSIt doesn't work and you cannot get help. The phone number is hidden and I've never waited less than a half hour on hold. Emailing for help is excruciatingly slow and painful. Nobody seems to know how to fix the issues. More importantly, they don't seem to care. You never get to talk to an IT person and they will not let you escalate an issue.
David
Food & Beverages, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed March 2024
Motus Rating
Overall it is good works as it should when recording.
PROSConvenient and easy to use, time saver not having to wanted manually on computer.
CONSWhen talking to customers service a lot of time they can’t help without going through employer which is a lot of back and fourth