All Airtable Reviews
1-25 of 1,947 Reviews
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Onome
Education Management, 1 employee
Used unspecified
OVERALL RATING:
4
Reviewed March 2024
Airtable Review: Bit of a Learning Curve, but Worth It!
Steve
Verified reviewer
Non-Profit Organization Management, 501-1,000 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
FUNCTIONALITY
5
Reviewed December 2019
Only limited by your time and creativity
We have about 10 different business processes that we track in Airtable. It's amazing how flexible it is, and the overall experience has been extremely smooth. It's especially easy to get new users up to speed quickly because of how intuitive the Airtable is, which is an especially difficult feat given how extensively you can customize everything. They have a great online help and video training as well.
PROSAirtable brings actual structure to our working environment. We use for a team of 15 to track tasks, projects, and even for lightweight documentation of work done or where stuff is. I really like the flexibility and the ability to create just about anything with it and still make the finished product look nice. The UI is what people first comment on when I invite them to our shared set of bases--either "it looks great" or "this is easy" or something like that. I especially love the integration with Zapier so that if you need to go outside an Airtable base, you probably won't have to do manual entry--it can sync with your other app.
CONSWith the free version, you will hit the record limit will pretty easily. I wish they had a lower-priced plan that was above the free version, but below their much more expensive tiers. A second huge miss is that there was really no way to do rich text. That severely limits the usefulness for using Airtable as any kind of repository for content or anything like that. Basically you convert everything to HTML markup and store it as plain text in Airtable, but like I said they have promised to fix this . . .
Reason for choosing Airtable
We love the wide-spread support and integrations for Airtable. That made moving to it quite simple and we thought it would be much easier than any other competing product.
Maddie
Verified reviewer
Computer Games, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed August 2023
Airtable is our data management system
Using connections, we connect records in Airtable to other services like Eventbrite, Asana, MailChimp, and more. Workflows are then finished with the help of automation. While it's possible to find a template that fits your needs, it's well worth your time to learn how to create your own.
PROSAirtable is a simple, collaborative database app. As long as the engineering team isn't too huge, working together on a bill of materials (BOM) is straightforward. One of my favorite features is the ability to create filtered views that are unique to each user.
CONSWhen a company's workforce size increases, Airtable's price tag skyrockets. The options for exporting are restricted. Airtable is not the place to store documents. Airtable does not support complicated equations. The user interface isn't always the most obvious.
Reasons for switching to Airtable
Airtable serves as our customer relationship management system instead of a cumbersome and time-consuming custom implementation. Especially in the areas of donor administration and outreach, we rely extensively on automated processes.
Ogarekpe
Information Technology and Services, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed March 2024
All-in-one solution for transforming project and data management
I have had a hugely positive experience with airtable since it has revolutionized how we handle our data management and collaboration workflows. We have realised a significant improvement in productivity and communication since its implementation.
PROSIt is a highly flexible solution that enables us to customize our workflows in line with our organizational goals which improve our project management. I like its dynamic collaboration tools that improve the efficiency of various teams in project and task management.
CONSIt has limited analytics and reporting features compared to other tools with similar functions which is not ideal in cases where you require comprehensive insights.
Anonymous
Used weekly for less than 12 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
1
Reviewed July 2018
Airtable is one to watch in the future
Airtable has very specific uses that would be hard to replicate anywhere else with another piece of software. It has many flaws and drawbacks, but once you accept them (and find ways to circumvent them) it can be quite a handy and interesting piece of software.
PROSWhen I first started to use Airtable, I came away deeply frustrated with it's usability. It's sometimes slow, straightly obtuse to use and has many "pending features" that would be extremely helpful for some of the simplest of tasks. However, there came a time when I had to organise a league table for a tournament over the internet, and all of sudden, Airtable clicked. What Airtable is good at is creating a database of entries for a specific use, so for example, making an internet registration form where a user can enter data and "register" their interest in a particular thing is so quick and easy to do. I created an application form which auto stored the data into a highly organised table that I could then use however I wanted (I created a league table from the registered users with ease and shared the results of the league as the scoring progressed) - all via the internet, I don't know of a way that I could have achieved this without AirTable, Google Docs would have been a possible solution, but Airtable allows you to add attachments easily (so images, etc) as well as allowing you to manipulate (And hide) data in any way you can think of using Rollups and Lookups - two of it's most powerful features. Once you get used to it, Airtable becomes useful, and I can see myself using it again and again when I want to organise a very specific and distributed task on the internet.
CONSDon't think this is Excel in a different disguise, it's not, it's not as adaptable and not as powerful as Excel. You couldn't use it to track a project or manage a holiday system or anything like that, but creating a full customer list for a newsletter? Yep, easy, that's the kind of thing it DOES do really well. It could use a few more features on the free tier of the software (the paid tier unlocks "blocks" - which is a strange name for plugins, which allow you to view the data in different visual ways but ultimately it's not as well integrated as it should be and therefore has a limited use) Another thing is that Airtables mobile interface is woeful compared to it's desktop version, and for some reason you can't access the desktop website via mobile. I have no idea what compelled them to make this decision but it's something they need to address in the future. The mobile layout is next to useless.
Marina
Construction, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
Great Spreadsheet Alternative
I am very pleased. We currently use it for several important databases and it works fantastic.
PROSThe color coding is the best feature by far
CONSNothing yet, so far this software is exceeding expectations
Reason for choosing Airtable
Value and options made it a no brainer for us
Reasons for switching to Airtable
Wanted more customization settings and this delivered!
Aaron
Consumer Services, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Sleek look, customizable and much better than excel/sheets
It is easier than any other database I have used. Customizable, user-friendly and looks so much more crisp than excel or google sheets.
CONSI use it daily for our CRM and email tracking. I have ZERO negatives at this point.
Reasons for switching to Airtable
Tired of creating cells, not user-friendly
Marco
Consumer Services, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Airtable: An Inexpensive Solution for Project Management
Airtable is an affordable project management solution that has been working well for us. I like the impressive features of Airtable. Airtable works so well for us.
CONSI have zero dislikes for Airtable. Airtable has effective features.
Anonymous
2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed March 2024
The online Swiss Army knife
Incredibly positive. It does so much. But at times I’m still left suspecting I could set something up even better if I knew more about how to use the platform.
PROSThe functionality is mind blowing. It’s such a powerful system we use for everything from client tracking to pipeline forecasts
CONSYou need a team member to properly dedicate themselves to airtable to understand and unlock the platforms potential. It is not something you can benefit from without the investment
Osmond
Education Management, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed April 2024
The powerhouse for organizing and elevating your projects
I like the variety of visualisation tools and project views at your disposal in this tool which simplify data analytics.
CONSIt is not the ideal tool for complex projects since it has limited automation capabilities.
Saviour
Verified reviewer
Computer Software, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
Airtable is exactly what you need to start using.
It is Easy to organise and track information in my own way that i need.
CONSSlow loading and laggy interaction while i was working with large databases.
Ted
Automotive, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed April 2024
Couldn't operate the business without this!
Entire business runs on airtable and it's integrations
PROSSuper intuitive Easy to use Integrates well with other software Lots of customization potential Workflow
CONSPricey More automation functionality with native app
Anonymous
201-500 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed February 2024
Airtable for Multiple iGames Data
Customizable View, and multiple view links that can be shared differently depending on who you want to provide the custom view
CONSnone so far, been using Airtable for quite some time now, I would say I'm very much familiar on how to use it
Reason for choosing Airtable
much more presentable, custom view with separate link each view.
Jonathan
Events Services, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
FUNCTIONALITY
4
Reviewed August 2019
AirTable is an Advanced Form of Excel
My work team uses airtable as opposed to Excel or Google Sheets to keep shared records, and this has been very helpful to us especially in keeping lots of complex information in one place that we can easily sort through. Because it has more features than a traditional excel sheet, like attaching documents or pictures, it is an easier way to keep track of documents than a traditional Cloud Storage system like Dropbox or Google Drive. It also gives us lots of special "blocks" that we can use (but are still exploring) so we can continue to improve our workflow and data spread.
PROSI love that this works as an Excel document, but you can also do so much more with it - attach documents, check boxes, drop down options, and so many more things. It has great integrations with other platforms, and is easy to set up for various different functions that Excel could never offer. I also love the extra blocks you can use that give you more options for functions, such as creating pivot tables, sending texts, keeping an organizational chart, and even setting a countdown! It makes me want to explore more ways I can use this to help make our workflow better within my work team.
CONSIt does take a little getting used to at first if you are used to excel. It's not quite a replacement for Excel if you are trying to make a traditional sheet with borders, and it also isn't as easy to highlight select cells and copy/paste them in other places like in an Excel sheet. It also doesn't really support traditional Microsoft formatting which is kind of annoying when you try to copy information in. But seeing as how this is a better system for containing information, its pros outweigh the cons and you can easily use Excel and Airtable at the same time to support your various needs.
Reason for choosing Airtable
This was a step up from our old method of using a Google sheet to keep information in one place. It hasn't completely replaced Google Docs or Excel, but it has been a great service for us to keep certain records that are harder to keep track of on other less complex platforms.
Tyler
Philanthropy, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2020
Forget Excel and use AirTable instead!
Airtable is a game changer! Since we can create views on the fly, especially ones that link to our calendars, we're able to track projects really easily, and communicate changes across our entire team. We even started using it to tracking employee training hours, and it's saved us countless hours per week.
PROSAirtable combines really advanced features with and easy to use interface, allowing some members of the team to set up a base, and allow others to maintain/update it. This has allowed us to store complex data, but make it accessible in different views, depending on the business need.
CONSAirtable could be improved with some better formula functions. For example, if you wanted to calculate formulas based on some type of filter, such as an aggregate function, it is very difficult or impossible to do. We usually have to extract the data through their API and then process it for more complex needs.
Reason for choosing Airtable
Airtable seemed like the entrance to learning was a lot easier, and it was generic enough where we could make it exactly what we wanted it to be. Also, our devs team was very familiar with the Airtable API, which is well documented and makes it easy to integrate with our third party products.
Kevin
Media Production, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2021
Once You Start Using Airtable, You'll never use Excel Again!
My experience has been amazing. I don't see myself ever switching to another type of software again and I for sure am going to upgrade it to use it even more.
PROSWhere to even begin! I love how it's the 21st century excel spreadsheet. I can collaborate and keep track of clients and projects all under one document. I also, love how it live updates and the amount of features that airtable could give my company keeps growing. Because it's such a broad type of software I can customize it to exactly my needs and exactly my preferences.
CONSThere are some limitations with the advanced features, but that is understandable because the free version (which I use) is already so powerful that I can't believe they are offering it for free.
Reason for choosing Airtable
I wanted something that had pre-made templates and something that could be shared to anyone on any device.
Reasons for switching to Airtable
I needed something that didn't require someone to have a Microsoft account and that could be on my phone or on my computer or where I was.
Miles
Financial Services, 1 employee
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
Airtable is our daily driver and trusted data keeper
Overall Airtable is a great product that we will continue to use because the alternative, competitive products simply do not have the feature set, and are even more difficult to learn. We find that with Airtable we can be as productive as possible in a reasonable amount of time, and feel secure that our data is safe.
PROSAirtable, once learned, is simple to use for data collection, data management, and reporting. We like being able to build custom forms, quickly, to add data to records and it makes our employee's jobs easier. The mobile features are strong and allow us to get work done on the road by phone, and we feel like our data is safe and accessible.
CONSAirtable has a learning curve for admin and users. Not to say this is Airtable's fault, but to say Airtble is "plug and play" would be false. This learning curve has proven time consuming and creates delays when onboarding new employees who's strength is not data management platforms.
Reason for choosing Airtable
Kintone could not support the amount of records for the price we needed, and Airtable had an easier interface that agreed with our style. As a non-profit one of our highest priorities is budget and Airtable accommodated our record needs at a fair rate.
Reasons for switching to Airtable
ZOHO is clumsy at best.
Pius
Internet, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2022
Airtable
I love Airtable. I can't leave it for any other alternative out there, free and whatnot. Our data is easily accessible, trackable and so much easier to manage and manipulate with real-time impact. Airtable functions smoothly within our workflows, it's easy to manage, and is highly scalable. We love it.
PROSAutomations! Automating workflows is very important for my business because we are very few and manage a huge customer base. This takes a lot off our plates and we can focus more on the tasks we can't automate. Workflows such as weekly digests, where we send a different message to customers in different views, with specific data respective to each group. For us, automation is the real deal!
CONSI can't really complain about Airtable's shortcomings to be really honest. But I guess that's just me. However, one problem I assume new users face though is the realization that they still need a lot of their Excel and spreadsheet skills here with Airtable formulas. It is not as friendly in that department to inexperienced users. I suppose that could be a con for new users not proficient with Excel sheets or spreadsheets in general.
Reason for choosing Airtable
Airtable is Google Sheets on Steroids! It just offers a lot more and is very affordable.
Adnan
Verified reviewer
Computer Software, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed June 2022
All-in-one product for marketing & information management
We use Airtable as almost anything. If you are familiar with Airtable, you know that it can be anything. Just to name a few: Marketing task management Document and resource listing Forms for recruiting or surveys Content planning CRM Documenting any sort of research Visualising simple data Expense tracking
CONSAirtable's some of the premium features are not very clear. So sometimes you have to stuck in some free features without knowing that you are already over capacity. However, using this product with free option for about 2-3 years in 2 different company so far. It's great! I also use Airtable for personal stuff like school applications, job hunting, and document/resource listing.
Reason for choosing Airtable
Airtable is great with free option.
Reasons for switching to Airtable
Excel is useless for task or project management.
Anonymous
51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
The Backbone Of Our Inventory And Recurring IT Expense Tracking
The problem of tracking our computer assets and which user is using the device has been solved. We change hands for our devices very frequently so this has helped us to easily change an assigned user for a device at a moment's notice. Also we are able to improve on our inventory being able to easily capture serial numbers by scanning hardware and taking photos to correctly identify devices.
PROSThe flexibility to add data from multiple devices and also multiple persons at the the same time.We used AirTable mainly for our Inventory tracking which is very dynamic as most of our assets change hands frequently so we can easily update who is assigned what device and for our recurring IT expenses we are able to easily track every recurring expense and see at any time the total expense for the month.
CONSWe have been using Airtable for over two years and to date we do not have any feature missing. Our experience has been very favorable.
Reason for choosing Airtable
Airtable's user interface was the best when compared to other solutions at the time, which aided in its user experience also the ease of adding data from mobile devices and flexibility of the records we could add.
Reasons for switching to Airtable
Airtable allow us to make changes in realtime we can easily add devices to our inventory database using our mobile phone, scanning serial numbers, taking photos to better identify the item and easily make changes on the fly to ownership or status of the device.
Angelo
Internet, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed January 2023
Powerful and Flexible Database Management with Airtable
Overall, Airtable is an incredibly powerful and flexible database management tool that makes it easy to capture, organize, and access data. Its intuitive interface and powerful features make it easy to customize my database to fit my needs. While it can be expensive and overwhelming for some users, its learning curve is manageable.
PROSAirtable is an extremely powerful and flexible database management tool that allows me to quickly capture, organize, and access data across multiple platforms. Its intuitive interface makes it easy to set up and manage my database, and its powerful features allow me to customize my database to fit my needs.
CONSDespite its powerful capabilities, Airtable does have some drawbacks. Its pricing structure can be confusing and expensive for some users, and its customization options can be overwhelming. Additionally, some users may find its learning curve to be steep.
Reasons for switching to Airtable
Airtable has a number of superior aspects over its alternatives. Its intuitive interface makes it easy to quickly set up and manage databases, and its powerful features allow for customizability and scalability. Additionally, its pricing structure is more accessible than some of its competitors. Moreover, its learning curve is not as steep as that of some of its alternatives.
Ibrahim
Verified reviewer
Automotive, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2021
Best Database for a Non-Coder
I love Airtable because I am able to build simple but useful custom programs and databases while knowing basically zero code. Although there are really key features that stop Airtable just short of perfect, it is still leagues better than a normal spreadsheet for sure.
PROSAirtable has the power and functionality of a database but is as easy to use as a spreadsheet! As someone who sells software (saas), Airtable allowed me to essentially create programs for my clients even though I do not code. Airtable sets the new gold standard for what a spreadsheet should be able to do. i cannot go back to a normal spreadsheet now.
CONSThere are a few critical features you'll run into that stop this software from being perfect unfortunately. It's a shame too because they seem very obviously needed and demanded; things like having storage space increase option past premium plan limit, writing formula across cells from multiple tables instead of just the same table, etc. I have hope these things will be part of the development roadmap soon though.
Reason for choosing Airtable
Airtable is a database, not just a spreadsheet. It allows me to build more complex programs complete with automations, integrations, & an API. A normal spreadsheet just can't match that.
Ing Siang
Verified reviewer
Government Administration, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2018
Early User and a Returning Addict
Overall I am a super fan of Airtable - first discovered, fell in love, and told everyone I knew about Airtable 3-4 years ago, IIRC when they first appear on Product Hunt. Build a whole bunch of bases to manage my person life (book list, financial trackers, a large inter-linked base to track 3D printing activities for a local maker space etc.). Stopped using it for awhile because I was focusing on my day job for a few years, before coming back to do side projects and businesses. Ended up build a tracker for my subscription business, with automated renewal and receipt email generation via Zapier. Airtable is not perfect but it made a non-coder me into someone who can create a solution that’s “almost there”. I always tell people - Airtable can’t do everything (like a fully customized software) but 80% of your need can be satisfied by Airtable with 20% of effort, broadly speaking. I also love their Customer Services - while it is no longer the Airtable 2-3 years ago where I just chat using the chat tool (Intercom or..?) and ask UX related questions as they come to me (simple questions, not too different from asking a coworker in your office) and even caught the CEO Howie Lou a few times; it is still a very well supported software/ company where the CS team actually know the system really well and does’t just shove canned responses in your face. Overall, lots of love for Airtable!
PROSEase of use, basically a database without the complexity of being one. No more managing of tabulated data via spreadsheet or simple table in word processing software. I also like the fact that I can do data entry in expanded and table views (I have a base called “Ideas”, where each column correspond to an area of interest in idea generation, e.g. Problem, Market, Competition, Elevator Pitch etc. - which the preferred data entry method is in the Expanded Jew; where as for base such as my “Bank Transactions Tracker”, the table field is better. I also like how they aren’t just focusing on being American (yay to company that bother to cater to ALL date format under the sky) although for some other colum type they haven’t got down to it yet (telephone number etc.). Personally I am a big fan of the Pro feature Blocks, which I used to create performace dashboards for my freelance subscription business. The Blocks feature is the only reason I opt to pay, although I am paying mostly out of my credits accumulated during the earlier days of Airtable. Also like the community that’s building on top of it, forum is very active and lots of power users to learn from. Combine with with other IaaS tool such as Zapier and you get a really powerful tool.
CONSInsufficient control (can be easy to make mistake such as accidental typing etc.), lack of data validation (upon data entry), and interface could use more customization (e.g. lots of empty/white spaces in Card views, can’t have multiple lines in field header etc.).
Jamie
Facilities Services, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2017
Airtable is great at organizing complex data that you need to interact with dynamically
Airtable saves us time, but it also saves us money. We're able to better manage resources when we can see how everything connects. That's what Airtable is great at. We had the data, but we were missing the lenses to put it in perspective. Having a column of dates in a spreadsheet is useful; being able to see those entries distributed on a calendar with a single click is a game-changer.
PROSWe've migrated several of our Operations Office processes to Airtable and couldn't be happier. Not only is Airtable easy to use, it's easy to integrate. It might not do everything we need, but by linking tools, like Zapier, it's so simple to manipulate data and let the data trigger actions in the other software that we use every day. For example, we've built a base to track key distribution for our 210,000 sq. ft. facility. We have a table with records for each of the 858 unique keys in our inventory, which links to a table where we track all of the keys issued to individuals. With filtered views, it's easy to see who has past due keys or which rooms are at the greatest security risk. And because it's all web-based, we don't have to worry about who checks in a key because everyone's base is updated in real time. As a relational database, Airtable lets you establish connections between two complex tables. We can click on a person to see all of the keys they've been issued, or we can click on a key to see all of the people who have it. Not only are our processes more efficient, they're actually more productive. Working from a standard spreadsheet, the type of reporting we're doing now would not be feasible. With Airtable, getting the answer is almost as easy as asking the question, and with the mobile app, I can ask the question wherever I am in the building--or outside of it.
CONSAirtable has a great feature set as a relational database, particularly for the price and ease of use, but there are some limitations--not enough to cost a star in any one category though. The nine bases we've built so far were all things that we migrated from a spreadsheet system. From that perspective, Airtable is missing the ability to use conditional formatting and it's a little lean on available functions in the formula field. So far I've managed to find workarounds for almost everything, but they're not always the most elegant. Despite these limitations, we recently upgraded to an annual paid plan after six months on the free plan.
Anonymous
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed October 2017
Wonderful solution to spreadsheets, needs more restrictive access, tech support needs improvement.
We can have many views of the same data in one place without duplicating the data. Each person can have their own view based on the data they need to see. The biggest benefit we've had is time saving and the ability to access this data anywhere, at any time.
PROSLast year I was on the search for a solution to replace XLS and found Airtable. Previously we were using microsoft xls, as we found even GoogleDocs didn't work for our purpose. We produce hundreds and up to thousands of products for one event and previously used xls to keep track of production and for by line item invoicing purposes. The ability to have all the data in one spreadsheet but then filter things out in a specific view that allows you to see only what you want is useful and makes it so you don't have to have multiple spreadsheets with the same data. For example we have an invoicing view, that's filtered easily to show costs. Then a post event inventory view where clients can see what they can use for next event. We also have a QC view where our team members can easily QC the product without all the unnecessary data in their view/way. We also use filters to easily show us what still needs to be approved and what is left to be produced for the event. It's a been a great way for us to manage large scale projects and our clients love it. Also, the fact that it has a phone app is helpful to us since we work events, we are constantly on the road traveling and not always at a computer. The ability to download the spreadsheets is simple also, so when I need to create an XLS file to accompany our invoice, this is simple and easy for me to do.
CONSThe #1 priority for improvement that every Airtable user complains about is the lack of restrictive access. Access is "all or nothing" so if I give my clients "Read" access, they're only limited to one view and can't edit or note anything. If we give them "Edit" access they are able to edit anything in our entire database, including our pricing, so that doesn't work. We want, for example, a customer to be able to go and note/change info for one column and not be able to add/remove anything. For example they could go in and put "approved" for a line item that they approve for production, but can't change any cells not in that column. I'm not confident in their tech support at this time . Recently we had some data loss issues that created mass concern. We added data to specific cells in an existing spreadsheet, and the next day the data was gone. Airtable keeps record of any change in a cell and there was no record of us ever entering the data, like it never happened. We provided specific examples and their explanation of "packet loss" on our end makes zero sense. Based on data that we entered that day, we added a photo, then added a date, photo, then date... all the photos stuck, the dates did not, so it would mean that every other second a packet data loss happened? They still haven't given a suitable answer to this, and if you can't rely on the data you enter being there, that's made us think twice about moving to the paid version, which we were about to.